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Ebay vs. Musician

evenprime writes "Ebay's Verified Rights Owner Program was designed to make sure the auction site doesn't let people sell things that violate copyright laws. Unfortunately, over-zealous ebay employees have been causing problems for independent musicians. George Ziemann has a detailed account of the difficulties he's faced when trying to sell copies of his CD on the auction site. Apparently ebay kept pulling his ads simply because he was selling a product recorded to CD-R! Ebay employees assume that all audio recordings on CD-R are the result of piracy, despite the fact that many indie bands burn their own music to CD-R to sell it. Wired has a nice summary of this story."

23 of 394 comments (clear)

  1. ebay by Anonymous Coward · · Score: 5, Funny

    any place you cant sell body parts you should already know is going to give you hell for music on cd-r's...

  2. CYA by tanveer1979 · · Score: 5, Insightful

    Its called Cover You Ass.
    EBAY knows doing such a thing will just bring it some bad reviews... OTOH, not doing this can bring in the RIAA hounds... what would you choose?

    --
    My Aurora : http://www.youtube.com/watch?v=o91ZsGwJYyg
    FB : https://www.facebook.com/TanveersPhotography
  3. Ridiculous by spatrick_123 · · Score: 5, Insightful

    The truly ridiculous thing is that this system doesn't work anyway. The most common thing I've seen from people selling bootlegs or other illicit music is for the auction description to say "You are bidding on a pencil (or other random object). The winner will also receive..." The sad thing is that this usually happens with bands that don't mind their music being traded (Pearl Jam, Phish, etc.), but newbies get scammed into buying copies of stuff they could get basically free for trade. EBay has done very little to prevent abuses like this, yet they'll prevent a musician from selling his own work?!

  4. Simple solution by papasui · · Score: 5, Interesting

    ~ Don't say in the auction listing that the CD will be on a CD-R. Just say that it is the original, un-altered cd. Put any questions feel free to email me (or something similiar) at the bottom of the auction. Ebay doesn't snoop through packages and unless they ask you or another user actually reports that you are selling music on CD-Rs they won't know.

  5. Is eBay the most appropriate venue for indies? by Sheetrock · · Score: 5, Insightful

    Given that eBay is an auction site, that indies are by nature not likely to have the kind of demand that would make auctioning their music worthwhile, and that CD-Rs of their music being pressed by them isn't something that is likely to be in a strictly limited supply, what's the advantage of selling your own music on eBay over setting up your own website or using one designed to push independent music that already exists?

    --

    Try not. Do or do not, there is no try.
    -- Dr. Spock, stardate 2822-3.




  6. A workaround, and a musing by Navaash+Fenwylde · · Score: 5, Interesting
    First, the workaround. There are CD-Rs that are silver on the bottom, aren't there? By doing the burning on that kind of product, it makes it a more presentable product since eBay only tends to check on the most superficial level. Doujinshi (Japanese fan comics, usually risque) for example they will not bother with if you airbrush out anything that says "Adults Only" or anything to that effect on it. They don't allow you to mosaic out anything; though once again if you crop the picture just before the offending part(s) they will leave your auction alone.

    Now, the musing. This kind of blanket policy in regards to anything is the proverbial throwing the baby out with the bath water. For example, back in 1997, a friend of mine got me anime (the first Tenchi movie) for a birthday present, which inspired me to start collecting the series. Finding a Suncoast that would sell it to me at the age of 17 was difficult, though, since almost every one I visited had "Must Be 18 or Over to Purchase" stickers on every title - even on titles with absolutely no content that could be justifiably deemed "offensive" to those not of legal age. I eventually just enlisted the help of an older sister to get what I was going after.

    The irony of this is that when I turned 18, virtually every Suncoast in the area dropped that blanket policy.

  7. Vigilante Corporations by bay43270 · · Score: 5, Insightful

    More and more modern law is allowing (and sometimes encouraging) any corporation to be come a vigilante. In this case, it's obvious that Ebay has the right to deny service to any customer they please. What's disturbing is that the government is encouraging companies to adopt policies that turn that right of denial of service into the noose used to hang the guilty (as well as the 'likely guilty'). We can blame the RIAA all we want, but ultimately, the government (through action or inaction) is allowing these types of things to happen every day now.

  8. Re:It's not just individuals... by SirSlud · · Score: 5, Interesting

    What was very interesting, at:

    http://www.negativland.com/riaa/dowesue.html

    was the bit about Top 40 artsits only clearing samples you can recognize.

    Its not like it surprises me, but thats some good argumentative fodder should you be talking to proponants of *air-tight* copyright laws.

    That is, music doesn't/can't get made without samples, and even the big players dont clear all their samples .. so why should the little players?

    --
    "Old man yells at systemd"
  9. Ebay's odd about things. by dave-fu · · Score: 5, Informative

    I work with a guy who was unable to sell his Apex DVD player on Ebay because the MPAA got all in a tizzy saying that people were modifying the players to be region-free yadda yadda yadda. The fact that he advertised it as an "original, unmodified" version meant nothing and Ebay repeatedly put the kibosh on his auctions even though he had talked to "customer service" and explained that this was an unmangled off-the-shelf model.
    So he gave up trying to sell it and burned the mod disk and now he can't stop raving about the import DVDs he can watch. I'm bitter because Breakin', Breakin' 2, Beat Street, Rappin', The Best Of Weird Weekends and all other sorts of DVDs I'd love to buy will likely never be released stateside.
    And still the pirates march on on Ebay; pirates keep on doing their thing without being hassled by the man while people who do things by the book get fucked. I love intellectual "property" law.

    --
    Easy does it!
    This comment has been submitted already, 276865 hours , 59 minutes ago. No need to try again.
  10. Learn to state your case clearly by jdavidb · · Score: 5, Informative

    I sympathize with the man completely, but I wish he didn't let himself get sidetracked so easily. I would have sent a letter back that clearly and simply stated:

    Your policy says CD-R's can only be sold by the copyright holder and only if the seller indicates this in the description. I am the copyright holder of the music on these CD's and clearly said so in my description, but you have removed my auctions. You have made this mistake twice. Please give me some assurances that I can sell my music in accordance with your policy without having my actions removed. Thank you.

    I hate not being able to get a human to talk to me. He's frustrated enough from having them remove his auctions after a cursory glance that didn't even check to see if he followed their policy, and not being able to find someone who will talk to him about it makes it worse.

    I also think his "can't sell this on ebay" logo is invalid; that would violate the right of first sale, wouldn't it; the right to resell anything you have bought? Part of fair use, last I checked.

  11. Odd, really. by AugstWest · · Score: 5, Insightful

    I've vontacted them many times about people selling pirated MST3K videos ("Keep Circulating the Tapes" doesn't mean you can charge for them), even of episodes that Rhino and BBI has for sale.

    Their answer is always "The copyright owner must contact us. Please alert them and have them get in touch with us."

    I guess the same thing doesn't apply to music for some reason.

  12. Re:It's not just individuals... by kin_korn_karn · · Score: 5, Insightful

    and then there's that stupid PLAYING OF INSTRUMENTS that all of us luddites engage in... perish the thought that a computer doesn't make an appearance in part of our life

  13. a worse example by Graspee_Leemoor · · Score: 5, Interesting

    As others have noted, Ebay has a blanket policy of no CDRs, even though they themselves point out that there are CDRs you can sell that do not infringe copyright.

    My worse example is that I tried to sell an import copy of final fantasy 9 on ebay. (I am in the UK and this was the US version).

    I basically stated that this was a US PS1 disc and you couldn't play it unless you had a US or chipped console.

    So they pulled my auction, stating that I was "encouraging console chipping" to play (original) imports, which Sony had told them was illegal.

    They said it would be OK to resubmit the auction if I made no mention of chipping, but I felt disinclined to walk the thin line between stating something they felt was encouraging evil crime and on the other hand not giving people enough information, so they'd complain when they couldn't play it. (I have had people in the US for example buy PAL videos from me and be mystified as to why they can't play them).

    graspee

  14. Except they're not, if you had RTFA by kiwimate · · Score: 5, Informative

    The guy's web site clearly states that he complied with all E-Bay rules. He is the copyright owner, which he stated in his listings.

    He also gives screen shots of other E-Bay listings which are blatant rip-offs.

    He also points out that E-Bay claimed that someone else had supposedly said they were the copyright holder. When he wrote back to them asking to know who was making this false claim so he could protect his copyright, E-Bay responded with a letter which ignored his request.

    Good grief. Read the article. Idiot.

  15. Re:CD-R? by jdreed1024 · · Score: 5, Informative
    So just sell it as a CD.

    Uh, no. A CD is not the same as a CD-R. A CD consists of a plastic substrate with a thin layer of reflective material (usually aluminum, sometimes gold in higher-quality discs) embedded in it. The aluminum has small pits (or bumps, depending on your point of view) in it, and this is how the laser differentiates between 1s and 0s.

    A CD-R has a plastic substrate, with a layer of reflective aluminum , and on top of that, a layer of (usually green-blue) transparent dye. It is impossible for a laser to make the pits and bumps in the aluminum layer with the precision required. Thus, it doesn't. What it does, is heat up the dye at specific places. When the dye is heated, it becomes opaque, thus blocking the aluminum layer from view. Thus, the reading laser sees bumps where the opaque dye is, thus creating 0s. So, a CD-R is essentially initialized to "1", and by "burning" it, you create zeros where necessary.

    Because of the method used to produce CD-Rs, they do not have the longevity that regular CDs have. Excessive heat or sunlight can break down the dye-layer, causing read-errors. These errors can be compensated for (Sony/Phillips specs say that a CD must be able to have a 1mm hole drilled anywhere in the disc and still be read perfectly), but eventually, the CD will be unreadable.

    CDs on the other hand, are pressed, not burned. They are created similarly to the way records were. A master glass (yes, glass) disc is created with a photo-reflective layer, and a laser is used to burn off the photo-reflective layer in portions (thus creating the 0s). That master is then "electroformed" to create the metal presses (which are the inverse of the surface of the CD). The presses become part of a mold, and the actual CD is injection molded, and picks up the microscopic bumps from the mold, which create the bumps on the CD itself. These molds can then be used over and over to make CDs extremely fast. Really, it's pretty much identical to the way a record used to be made, with a matrix, and then pressing onto vinyl. Because they are pressed, CD's are not as affected by environmental conditions. (Unless it gets so hot that the disc warps, but, well you've got other problems if that happens).

    And that, kids, is why you can't advertise CD-Rs as CDs.

    --
    There is no sig, there is only Zuul.
  16. Re:CD-R? by jerrytcow · · Score: 5, Informative

    There is a defference in the physical media, which is what the poster was referring to. A CD-R copy of a CD may be identical bit for bit, but the actual disc in not the same.

    A retail audio CD (or any other for that matter) is pressed. The data track is reflective, and pits are formed which change the reflectivity.

    A CD-R has a clear dye layer and a reflective layer. The dye layer is heated by the laser during burning which causes it to become opaque. A CD-RW is essentially the same, but the dye can be changed from transparent to opaque like CD-Rs, but also opaque to transparent with different temperatures.

  17. I'm an independent House DJ.... by ewwhite · · Score: 5, Informative
    ....and I've been selling my house mix CD's for over two years on eBay to VERY favorable reviews. I mix these live at home, or record live sets from my club gigs. I duplicate using CD-R's, since most duplication houses won't press REAL CD's in quantities of less than 1000 units.

    I've never had an issue with eBay throughout all of this. I don't state explicitly in the auction listings that these are CD-R's. That's unnecessary information. It's all about the content at that point. I think their violation-detection process is poor. I've had auctions forcefully cancelled for using words like "ass" (as in "Funky-ass house mix CD") or using the real titles of some of the raunchier tracks I play. It happens, though.

    If y'all want to hear some good house music, hit up my website.

    --
    Edmund White
    http://flickr.com/ewwhite
  18. The Problem with CYA at eBay by ackthpt · · Score: 5, Funny
    Ebay, like many presences on the web, as George noted, are increasingly hostile to the public.

    Let me explain 'hostile'. Automated responses, canned responses, lack of contact information for a real person or even having to dig through layers of pages to find email or phone numbers.

    I've been a buyer and seller on eBay since late 1999 and their increasing distance between their people and customers is worrying. It's infuriating to an extreme when you find that Obvious things are hard to locate on their site and usually the novice only has volunteers on forums to go to, which are usually a complete waste, because most of the time it's social activity in the forums, rather than any real help.

    Needing and seeking help on eBay is almost like going to large Builder's Square-type store, finding a box of nails you want, but on a shelf you can't reach, and having to find the employees break room to get someone to get them down for you, then having to wait for a cashier to finish a cigarette break before ringing up your order and then informing you they can only accept payment entered through a secretly hidden card scanner, somewhere in the store which you must find and your only help is from a band of gypsies which has been trapped in the store since 1994 and would rather ignore you unless you have a spare chicken. Effectively, like some of those weird chase dreams where you can't run and wake up tangled in bedsheets.

    Maybe they model themselves on the Prisoner.

    --

    A feeling of having made the same mistake before: Deja Foobar
  19. Re:CD-R? Because it is. by Lumpy · · Score: 5, Insightful

    and many artists dont research it first befoer they put out their first CD's..

    you can get 100 of your cd pressed in a jewel case with 4 color printing on the cd and the insert and the case spine PLUS cello wrapped for less than $3.00 a cd. that $300.00 for a first run of your CD so they look professional.. hell most musicians blow that much on booze in 2 nights of practice (ok Joking there... by my buddies and I certianly do)

    there is no excuse as a musician if you have an album to sell, for you to have them pressed and looking 100% identical to that which you buy from the sellouts(Read that as RIAA members)

    --
    Do not look at laser with remaining good eye.
  20. CDR's on eBay by Dr.+Awktagon · · Score: 5, Informative

    Well, I've run into this policy a few times, not for my own music, but for music from CD-R-only labels. A lot of independent electronic musicians that I listen to are on small "bedroom labels". And when I sell some extra CDs on eBay I like to sell those too. They are NOT illegal copies, they are legit, original, sometimes with hand-made and hand-numbered inserts.

    I've tried all the following:

    1. "This is a CD-R."
    2. "This is a CDR."
    3. "This is a C.D.R."
    4. "This CD is from a CD-R only label!"
    5. "This CD is green on the bottom, if you know what I mean."
    6. "This CD was made in someone's bedroom."

    The only one that was pulled was #1. They might've expanded their filter to catch #2 or #3 but that's how it was when I was testing out variations.

    Note that in every auction containing "CD-R", I noticed in my logs the next morning that a machine from eBay's netblock came and viewed the auction. Due to variations in the user-agent, and because sometimes they visited twice in the space of a few minutes, I believe they have a Real Live(tm) employee do it. What a wonderful job, eh? And they ONLY pull the auction when it clearly and unambiguously says the item is a CD-R. So I guess if you want to keep them busy, put "THIS IS NOT A CD-R" in all your auctions.

    Nowdays, I just don't bother saying it's a CDR or anything. This music is obscure enough that the buyers usually know, and nobody's complained. Great policy, huh? In the meantime, people are selling unauthorized CDRs left and right, and they don't get caught.

    I saw this one guy selling CDs without good descriptions or pictures.. I checked his feedback.. full of negatives because he was basically selling homemade "mix CDRs" and not advertising them as such. His feedback was also full of positives saying "great rare CD". So his business was doing all right from the many suckers out there. Shouldn't they shut these guys down first? Not to mention the guys selling 80GB hard drives STUFFED FULL of big-label MP3s. "Delete the ones you don't have CDs for" Yeah right!

    So although it is within eBay's legal rights to arbitrarily do shit like this, it's a mind-numbingly stupid, ineffective, and purposeless policy. They just do it to satisfy the big labels. This guy should simply imply what it is, and not write CD-R anyplace in the auction. Or he could do like I did, put a bunch of auctions with subtle variations and learn which get pulled and which don't.

    And oh, yeah don't put any "naughty words" in the auctions (I have no idea what the list of naughty words are, except "fuck" and "shit" are on it). They used to allow them in song titles, but now the drones move them to the "Adult" category with the hardcore porn.

    And don't even bother writing customer support, they'll send you a syrupy "thanks for your business, but that's how it is" form letter.

  21. Musicians, CD-Rs, and the RIAA boycott by Chiasmus_ · · Score: 5, Interesting

    I'm a (not terribly good) independent musician (if you have any interest in hearing my stuff, you can navigate over to the URL on my user page).

    In 1999, at the height of the Napster furor, I decided I was going to boycott the entire RIAA until further notice; the implications of their copyright fanaticism on free speech are staggering, and I feel like I would be remiss in supporting it.

    You can't really base a boycott on piracy, so I've stopped listening to RIAA recordings altogether; 99% of what I hear is stuff I download from other musicians' sites and burn to CD-R. And although you have to search a little harder, I think some of my CD-Rs are plain and simply *better* than anything the Big Four have put out since, say, 1985.

    Here's two of the primary problems I encouter:

    1. That fucking CD-R tax. Every time I buy a CD-R, Congress assumes I'm a pirate, and I have to pay a nickel to mega-acts like Britney Spears and the Backstreet Boys. That's exactly the kind of shit I'm trying to boycott in the first place; it infuriates me that they've circumvented some of my boycott through Congressional lobbying. In a way, I feel like I'd be justified in stealing a Britney CD and microwaving it; I'm paying for it, right? But I don't.

    2. This eBay policy, and the dozens of similar policies, that assume that legitimate music cannot be packaged as a CD-R. News flash: it can. I own probably 100 CD-Rs given to me by various local and independent bands (in about 10% of cases, I paid about $5, but usually they just give them to me because they want me to hear the music). This stuff is not contraband! I'm not a pirate!

    The most important thing we can do is be vigilant against the notion that if something doesn't come out of mainstream channels, it's somehow inferior or illegal. The RIAA pays lobbyists like Rosen millions of dollars a year to sell us that proposition; let them know we're not buying.

    --
    "Beware he who would deny you access to information, for in his heart he deems himself your master."
  22. Entirely intentional by drew_kime · · Score: 5, Insightful
    There's already a reply sarcastically calling it a conspriacy theory, but consider this:
    Over the next month, he tried to find out who had fingered him and what he could do to get his auction back up. The constant back and forth eventually soured Ziemann -- who runs a website and retail service from his home -- on eBay altogether.
    Only two people should have standing to send a take-down request: the copyright holder, and an agent for the copyright holder. In most cases that will be the RIAA. Since in this case it's clear the copyright holder didn't send the take-down notice, that leaves ...

    Right, the RIAA. The same way the MPAA sent a take-down order for a fourth-grader's book report about Harry Potter. They don't care if the claim has any merit. All they care about is that no one distributes music except through their channels.
    --
    Nope, no sig
  23. Well, that was interesting by Chris+Johnson · · Score: 5, Interesting
    Good concept, terrible test case. Yeah, this guy's identified a real problem- too bad he's totally fscking unprofessional! That band needs a manager, it's gonna end up unable to get gigs if that's the way it deals with bumps in the road. Act that way with a club and you might find all the local clubs not hiring you- word gets around.

    That said, there is a simple answer to the eBay problem: simple and literally true. Advertise the CDs like this:

    Music CD: Not Mass Replicated

    The process by which major label CDs are made is called 'replication'. It's different from home CD burning or low-volume duplicating- both use CDRs, replicated CDs are stamped in an expensive (hundreds of dollars) process allowing them to be churned out faster and cheaper. It's mass production.

    Anyone who seriously cares about not getting a CDR in their music purchase ought to know what 'mass replicated' means. If they don't, maybe they can guess. Again, this is literally the technical term for it- rather than saying 'CDR' you can say 'not mass replicated' which means exactly the same thing. Even some small label releases are duplicated on CDR rather than replicated, so if it matters you can't go by whether it was a pressing run, or outsourced. It's strictly about whether the CD was replicated or duplicated.

    Oh, and go check out MY music- I don't mailbomb people ;) how's that for a sales pitch? "Listen to my music, I promise not to hack onto your computer and delete your mp3s, or mailbomb you, or prohibit you from reselling the CD you bought from me on eBay." This world we live in...