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The Web's Longest Disclaimer

An anonymous reader writes "American Airlines are nominated for the 'longest website enduser agreement' category with customers requiring to accept this mammoth 'I accept' dialog before using their site. The tale of the tape includes: 181 paragraphs; 3482 words; and 22411 characters. However even mentioning this is probably in violation of the text."

7 of 380 comments (clear)

  1. Re:They wrote it for a reason by thejk · · Score: 5, Informative
    Actually, they probably cannot enforce that, if it comes to it. For a reference, see the recent ruling for Comb v. PayPal. Basically, you cannot make end users give up their basic legal rights through EULA, etc., if I understand the ruling correctly. But, hey, IANAL. Somewhat off-topic, it really bothers me that EULAs and most legal documents are, well, written in abstruse legalese. Is anyone aware of a movement in the US to limit the use of complex legalese in favor of plain engligh? I have found the following sites on google, but they are mostly for other countries -- except one that refers to the Michigan Bar effort.
    • UK: www.plainenglish.co.uk/law.html
    • India: http://www.globallawreview.com/lr8.html
    • Michigan Bar: http://www.michbar.org/committees/penglish/columns /131.html
    --
    The web is a dominatrix. Everywhere I turn, I see little buttons ordering me to Submit.
  2. Re:it is a violation! by pacc · · Score: 5, Informative


    Does this mean Google is infringing?



    Since when are you bound to a contract by reading it?



    " If you do not intend to be legally bound by these terms and conditions, do not access and use the Site. "



    The obvious solution would be to use
    the google cache instead if you want to find out if it's legal for you to go to the Site at all.

  3. Editors....do your job! by harlows_monkeys · · Score: 4, Informative
    I went to the American Airline site, and the story is simply wrong. You can use the site just fine, without ever seeing that agreement. You only see the agreement when you try to sign up for their frequent flyer program.


    There is nothing at all newsworthy here, for nerds, or anyone else. Come on, editors...don't accept junk like this.

  4. Re:Hide the Real Stuff by Jon+Peterson · · Score: 5, Informative
    You said:

    You agree to indemnify, defend, and hold harmless American Airlines and its affiliates from and against any and all claims, demands, proceedings, suits and actions, including any related liabilities, obligations, losses, damages, deficiencies, penalties, taxes, levies, fines, judgments, settlements, expenses (including legal and accountants' fees and disbursements) and costs (collectively, "Claims"), based on, arising out of or resulting from your use of the Site,


    This says that (among other things) if you buy a ticket on the site, and they make a profit, leading to the need to pay taxes, you need to pay those taxes for them. Really. Read it again !


    I say

    AARRGGH!! No it freaking doesn't. This is one of the most standard clauses in any contract anywhere, and it says that if _I_ incur penalties, taxes, etc as a result of using AA's service, then AA are not responsible.


    I'm not a lawyer, but my job is to provide technical advice on legal contracts that are software and technology related, so I get used to this kind of language. Please try to be accurate...

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  5. Verisign has them beat... by nachoboy · · Score: 5, Informative

    ...by a long shot. Check out their service agreement. A whopping 237 paragraphs, 31,999 words, and 202,556 characters.

    1. Re:Verisign has them beat... by lightweave · · Score: 4, Informative

      Actually this is a service agreement and not a EULA that allows you to access their website. I would expect from such a contract to be more lengthy then a simple EULA. I wrote such a contract myself and it also got rather long because you should cover all szenarious you possibly encounter with your customers. This way you don't have to go to court and can settle many things more easily.

      On the other hand I find this paragraph from VeriSign rather refreshing: --
      2. Use of Information. You acknowledge and agree that we may (but are not obligated to) collect, store, use and/or publish information regarding, and data related to, your VeriSign Web Site, including, but not limited to, your domain name, URL and traffic counts. Possible uses of such information include, but are not limited to, marketing, the development and distribution of lists concerning traffic patterns of (or visits to) web sites and VeriSign member web sites and for other general commercial purposes. Use of any personally identifiable information will be in accordance with VeriSign's Privacy Policy.
      --
      So basically they say that they are allowed to monitor all your traffic and sell them to whoever they chose. Nice one. The best is, that they use their own privacy policy which is subject to changes. So agreeing to this you have no privacy at all. At the least you are at the mercy of VeriSign.

  6. PayPal TOS Much Longer by Bob9113 · · Score: 5, Informative

    The PayPal Agreement is 373 paragraphs, 19,127 words, 119,761 characters.