The Web's Longest Disclaimer
An anonymous reader writes "American Airlines are nominated for the 'longest website enduser agreement' category with customers requiring to accept this mammoth 'I accept' dialog before using their site. The tale of the tape includes: 181 paragraphs; 3482 words; and
22411 characters. However even mentioning this is probably in violation of the text."
...and even a printable version, in case my toilet runs out of paper ... now *that* is service!
This is probably a way of hiding 'offensive' paragraphs. I'd say that most end-user agreements are too long. A solution to this would be a legal phrasing and a readable phrasing (i.e. a shorter, readable form with the main points).
Its not like we really read the disclaimers. The only websites I read the disclaimers are porn sites, because you never know if they say, "By clicking here you agree to be billed $29.99"
I checked the EULA out, and apparantly, it is inconsequential weather or not you click "i agree" or "i do not agree"
Clicking "i do not agree" still brings you to the same page...
Probably the first time in history that an airline had to close down due to slashdot.
My Aurora : http://www.youtube.com/watch?v=o91ZsGwJYyg
FB : https://www.facebook.com/TanveersPhotography
According to this :
O. Take any action that will or could impose an unreasonable or disproportionately large load on our site infrastructure.
Funny - it's quicker to NOT ACCEPT as accepting takes you to the AAdvantage enrollment while NOT accepting drops you right into making a reservation.
However even mentioning this is probably in violation of the text
:)
taken from the disclaimer:
American Airlines specifically denies you permission to hyperlink or provide references to the Site, unless you are allowed to do so under a separate written agreement with American Airlines
so yes, you did violate a portion of it
GoatPigSheep, the 3 most important food groups
"You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of the Site for public or commercial purposes. Nothing on the Site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise."
:D
If you cant even display it, how is it legal to even review the agreement?
So I can still book a flight without agreeing to donate my firstborn to their catering department.
Andrew
"You're not allowed to use our planes to fly them into buildings."
I decided to scroll around it for a minute and happened upon this gem:
I mean, that's stupid. If your incompetent network admin leaks the travel schedules of me and 10,000 other Americans, we "voluntarily" waive the right to sue you?
If I was me (and I am), I would simply choose another airline who doesn't want to try and hoodwink me into something I will regret.
American Airlines specifically denies you permission to hyperlink or provide references to the Site
Oops. Sorry Slashdot.. You've been bad
American Airlines will not treat as confidential any communications you send to us by electronic mail or otherwise. American Airlines has no obligation to refrain from publishing, reproducing, or otherwise using your communications in any way and for any purpose.
Thank You for respecting my privacy
------------
An example of lawyers that don't understand technology
Download or upload files that may damage the operation of another's computer, such as computer viruses, corrupt files, or similar software
When was the last time you downloaded something that hurt a website
Ohh.. I'm sure there's more intresting stuff in there... And I'm also pretty damn sure it's not the longest EULA...
This is a perfect example of how inadequate laws make life cumbersome for both corporations and their customers.
From the company's standpoint, EULA's could be a real headache, because the company has to hammer out pages upon pages of legalese to cover its own arse.
From the consumer's perspective, ever-expanding EULA's are just as much a nuisance as a potential pitfall when not read properly. It becomes impractical to read them, yet the less you read them before agreeing, the more you expose yourself to being taken advantage of.
The solution is more laws and better laws, and this is where the government CAN do good. If most things that are common sense can be nailed down in public law (i.e. we're not responsible if you scald yourself with hot coffee, we will not spam you, etc.), then EULAs could be trimmed and focused on the unique essentials of a particular situation. That would benefit both consumers and corporations. The only losers in this situation would be all the parasitic lawyers and the sneaky folks with dubious EULAs (*cough* Microsoft *cough*).
I think the key line in that agreement is
Likewise, [...] this agreement will be considered broadened to the extent needed to permit [...] third parties to operate within the terms of a written agreement they have entered into with us.
In other words, this policy you have to agree to is only valid as long as it doesn't interfere with agreements AA has and will make with 3rd parties. Which basically means, you're agreeing to anything that AA and its partners agree to.
It reminds me of a lot of EULAs/policies where there is a long list of who the company might and might not share information with and may seem very stringent, but at the very end of the list is a short give away line to the effect that they can share the information with anybody.
Also, it would be illegal according to the terms of the agreement to post this policy here, as in their policy you agree not to "copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit" any of their HTML code or "the content of the Site" for public or commercial purposes.
"Teachers leave us kids alone
Or how about the fact that you must not: O. Take any action that will or could impose an unreasonable or disproportionately large load on our site infrastructure. So no posting on Slashdot either!
Never email donotemail@WeAreSpammers.com
Something similar has been posted here before: Longest email disclaimer awards. The longest disclaimer was apparently 7K large and the unlucky "winner" was UBS Warburg.
Also, an analysis of stupid e-mail disclaimers.
Beware: In C++, your friends can see your privates!
Couldn't they provide a version of their 'terms & conditions' which includes a little video with airhostesses miming actions to clarify it...
... When you reach paragraph 17 masks will automatically drop from the compartment above. Please ensure that your rights have been securely passed to us before helping those sitting next to you ... etc"
"Our trademarks and logos are protected *here* and *here*
That way everyone could click on the "I accept" after ignoring the whole thing with a clear conscience!
I think it's IBM that when you are downloading a new BIOS for your ThinkPad or whatever, you actually have to type "agree" for the installer to make the boot floppy with the new BIOS image on it.
What I'm not understanding is why don't we DOS their lawyers, by asking a LOT of technical questions about this "agreement." Like call the 800 number and tell them you have a question about para. 14, line 8 in the online agreement, and you'd like some clarification. Then send certified mail asking the same thing.
It wouldn't acomplish much, but it would make some poor schmuck's day at the office more miserable. Schadenfeude or whatever you call it. It would also be cool to know if there could be such thing of a write-in slashdot effect.
By the way, did you know that when you call AA to book a flight, you could be talking to a prison inmate? I feel warm and fuzzy just thinking about telling convicted felons the exact dates I won't be in my home.
I found it many years ago:
This product is meant for educational purposes only. Any resemblance to real persons living or dead is purely coincidental. Void where prohibited. Some assembly required. List each check separately by bank number. Batteries not included. Contents may settle during shipment. Use only as directed. No other warranty expressed or implied. Do not use while operating a motor vehicle or heavy equipment. Postage will be paid by addressee. Subject to CAB approval. This is not an offer to sell securities. Apply only to affected area. May be too intense for some viewers. Do not stamp. Use other side for additional listings. For recreational use only. Do not disturb. All models over 18 years of age. If condition persists, consult your physician. No user-serviceable parts inside. Freshest if eaten before date on carton. Subject to change without notice. Times approximate. Simulated picture. No postage necessary if mailed in the United States. Please remain seated until the ride has come to a complete stop. Breaking seal constitutes acceptance of agreement. For off-road use only. As seen on TV. One size fits all. Many suitcases look alike. Contains a substantial amount of non-tobacco ingredients. Colors may fade. We have sent the forms which seem right for you. Slippery when wet. For office use only. Not affiliated with the American Red Cross. Drop in any mailbox. Edited for television. Keep cool; process promptly. Post office will not deliver without postage. List was current at time of printing. Return to sender, no forwarding order on file, unable to forward. Not responsible for direct, indirect, incidental or consequential damages resulting from any defect, error or failure to perform. At participating locations only. Not the Beatles. Penalty for private use. See label for sequence. Substantial penalty for early withdrawal. Do not write below this line. Falling rock. Lost ticket pays maximum rate. Your canceled check is your receipt. Add toner. Place stamp here. Avoid contact with skin. Sanitized for your protection. Be sure each item is properly endorsed. Sign here without admitting guilt. Slightly higher west of the Mississippi. Employees and their families are not eligible. Beware of dog. Contestants have been briefed on some questions before the show. Limited time offer, call now to ensure prompt delivery. You must be present to win. No passes accepted for this engagement. No purchase necessary. Processed at location stamped in code at top of carton. Shading within a garment may occur. Use only in a well-ventilated area. Keep away from fire or flames. Replace with same type. Approved for veterans. Booths for two or more. Check here if tax deductible. Some equipment shown is optional. Price does not include taxes. No Canadian coins. Not recommended for children. Prerecorded for this time zone. Reproduction strictly prohibited. No solicitors. No alcohol, dogs or horses. No anchovies unless otherwise specified. Restaurant package, not for resale. List at least two alternate dates. First pull up, then pull down. Call toll free number before digging. Driver does not carry cash. Some of the trademarks mentioned in this product appear for identification purposes only. Objects in mirror may be closer than they appear. Record additional transactions on back of previous stub. Unix is a registered trademark of AT&T. Do not fold, spindle or mutilate. No transfers issued until the bus comes to a complete stop. Package sold by weight, not volume. Your mileage may vary. Known as Hellman's east of the Rockies. Beware of greeks bearing gifts. Beware of gifts bearing greeks. This side up. Don't take any wooden nickels. Don't take candy from strangers. Void where prohibited. Caveat Emptor (Buyer beware) Caveat Vendor (Beware of street people). Donde esta el bano. Beware of DOS. Look both ways before crossing the street. All your base are belong to us. Always wear safety belt. Always wear deodorant. Don't forget to breathe. If you park, don't drink...accidents cause people. This supersedes all previous notices.
This modified disclaimer may not be copied without the expressed written consent of whoever I stole it from.
Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
I mean, come on. Has it dawned on anyone else out there that these butt-covering disclaimers are becoming meaningless? What I'd really like to see would be a court opinion to the general idea of "the agreement was written in Legalese, which is no more readable to the person agreeing to the contract than Latin or Esparanto. Given that the person agreeing to the contract could not reasonably be expected to hire an attorney to understand his or her rights before clicking OK in order to buy airline tickets (or install Windows, ahem), the EULA as given is essentially an unenforcable abrogation of constitutionally protected rights. Therefore, the EULA in its entirety is invalid."
Of course, some fucknut tort lawyers would have to get real jobs, but I promise to lose 10^-30 seconds of sleep over that one.
Yeah, I know, I'm dreaming. Is that my alarm clock?
political_news.c: warning: comparison is always true due to limited range of data type
[You shall not] Monitor or copy any Content by using any manual process, or any robot, spider, or other automatic device, without first obtaining American Airlines' prior written consent.
However:
$ wget http://www.aa.com/robots.txt
--10:23:00-- http://www.aa.com:80/robots.txt
=> `robots.txt' Connecting to www.aa.com:80... connected!
HTTP request sent, awaiting response... 404 Not found
10:23:01 ERROR 404: Not found.
So they've not got a robots.txt file. Do they expect web crawlers to read and understand this also??
Sparks:Gadget:Beer Maker
"You agree that you will not Misuse the Site. "Misuse" includes, but is not limited to, using the Site to do any of the following:"
You know the EULA is too long when on a "you will not" clause, the bullets go all the way to the letter S
While an undergrad, one course (taught in Prolog) required all the students to take a given program, amend it and provide hardcopy traces of the output after each of the 5 stages to show that the program "still worked." Leaving aside the inherent flaws (which I could argue mean the original program could never "work!") I stumbled upon the documentary requirement placed on students. Two of us produced the first phase of the first part's printed documentation and a projection that a complete answer would cost tens of thousands of pounds in paper and ink and take several years to print even given exclusive use of the university's fastest printers. When challenged, the lecturer (who set this dastardly task) explained that all he really wanted was a 'heavy' submission from each student - in order to dissuade moderators from questioning the grades he deemed appropriate as they would have no desire to wade through a few hundred pages of output before making their case!
The sooner people realise that documentary complexity and volume doesn't gain advantages the better. It would be great to see a shift in opinion about such treatise requiring that the document be taken as a whole - and considered void in it's entirety should it contain anything redundant, unnecessarily convoluted or not legally binding. If this doesn't happen, I can only envisage licenses plummet further towards their own obsolescence.
There is nothing at all newsworthy here, for nerds, or anyone else. Come on, editors...don't accept junk like this.
"The last paragraph, however, is the greatest laugh-inducer:
:)"
If any provision of this Agreement is found to be invalid or unenforceable, then the invalid or unenforceable provision will be stricken from this Agreement without affecting the validity or enforceability of any other provision.
So, they could essentially put "You must name your first child after American Airlines", have it be struck down as idiotic, but the rest of the agreement still stands...nice
You must get a lot of laughs then, because I've seen that clause in a LOT of online and offline agreements. Basically if the law says a particular clause doesn't hold up in court the rest isn't invalid. IANAL of course so I can't say how legal that position is.
"A language that doesn't affect the way you think about programming, is not worth knowing" - Alan Perlis
Airmail, anyone?
...by a long shot. Check out their service agreement. A whopping 237 paragraphs, 31,999 words, and 202,556 characters.
cause it's AA. and we know RIAA and MPAA are evil, so AA must be the root of all evil
"Teachers leave us kids alone
Unless you have some magic printer-ready toilet paper the results of that could be pretty ghastly.
sig.
" O. Take any action that will or could impose an unreasonable or disproportionately large load on our site infrastructure."
Somewhere in the middle, you start to see interesting things included in the text. In the 87th paragraph there is a rather delicious sushi recipe, in the 90th paragraph, a Seinfeld quote, and in the 92nd, it said "Have you read this far, I'll buy you a Big Mac". Not many people have noticed this because it's quite the enormous mass of text.
The PayPal Agreement is 373 paragraphs, 19,127 words, 119,761 characters.
Stop-Prism.org: Opt Out of Surveillance
How refreshing it is to see a link that still responds, even when slashdotted...
You must be over 18.
Since all EULAs pretty much has the same goal in mind, here is a simpler version:
In purchasing, pirating or using this product you have lost all your rights. All your bases belong to us.
Jumpstart the tartan drive.