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Write Your Congressman -- If You Use IE

inonit writes "Well, geez -- after all this US election talk, I got inspired to write my congresswoman. But as a good Slashdotter, imagine my irritation when I found the following note in the "Contact" section: 'In order to send an e-mail to Congresswoman Tubbs-Jones, please complete this form using the Internet Explorer browser. If the Internet Explorer browser is not available, please mail your correspondence to the listed postal mailing address above.' I don't really have the time to check all 435 Congressional sites to see if this is widespread, but it gives me some insight into why all those <sarcasm>foreigners</sarcasm> are complaining about having their governments be beholden to U.S. technology companies. Can someone running IE write my congressperson and ask her to let me write her? Does she only accept phone calls from AT&T customers?" I just tried filling out the form with Mozilla, and ended up at a page notifying me of a search error. (Huh?)

48 of 115 comments (clear)

  1. One more indication... by clonebarkins · · Score: 2, Insightful

    ...that Micro$oft has our Government in its pockets...

    --

    "The evil of the world is made possible by nothing but the sanction you give it." -- Ayn Rand

    1. Re:One more indication... by babbage · · Score: 2

      Please don't speak "on behalf of the Slashdot community" with that kind of vitriol. It's bad enough when people on the site are obnoxious to each other, it's certainly not any better on the 99.9999% of the world that isn't Slashdot, and it's *definitely* not the tone of voice that should be used when sending a letter to a member of congress. "You'll get more flies with honey..."

  2. From the page source by jholder · · Score: 5, Interesting

    Which you CAN read with Mozilla"

    --
    -- John
    1. Re:From the page source by Dredd13 · · Score: 3, Interesting

      I wonder if that's a standard formmail.pl complete with the exploitability for spamming?

    2. Re:From the page source by frankie · · Score: 3, Informative

      Actually it's just a broken form entirely. The other relevant line is: form method="post" action= "http://www.house.gov/htbin/formproc/tubbsjones/ht _contact1.txt &display=/tubbsjones/contact_thanks.htm" But house.gov returns a 404 error at that address.

  3. a new form of slashdoting by ealar+dlanvuli · · Score: 5, Funny

    a million teenagers calling her offices at 3pm...

    I feel for the receptionist

    --
    I live in a giant bucket.
    1. Re:a new form of slashdoting by Slipped_Disk · · Score: 3, Insightful

      And what makes you think it's just teenagers?

      I hope some 20/30/40-somethings who read slashdot (ESPECIALLY all you Ohio citizens!!) DO pick up the phone and call. While I doubt the IE-Only problem
      is deliberate, there are plenty of form mail scripts that work in .

      It is genuinely possible that the representitive in question doesn't know about this problem (do you REALLY think they read all the mail themselves?), so the best way to bring it to her attention (or at least her staff's) is to deluge them with POLITE requests that they fix the form so it works in all browsers.

      Think about it.

      --
      /~mikeg
    2. Re:a new form of slashdoting by ealar+dlanvuli · · Score: 2

      I shall put sarcasm dislcaimer on all future jokes. My apologies.

      --
      I live in a giant bucket.
    3. Re:a new form of slashdoting by dbrutus · · Score: 2

      Since the office is likely to be staffed by the clueless, you might just pull the domain contact by typing

      whois -hwhois.nic.gov house.gov

      and getting back the house whois record

      % DOTGOV WHOIS Server ready
      U.S. House of Representatives (HOUSE-DOM)
      Ford House Office Building Washington, DC 20515
      Domain Name: HOUSE.GOV
      Status: Active
      Domain servers in listed order:
      MERCURY.HOUSE.GOV 143.231.1.67
      TUNGSTEN.HOUSE.GOV 137.18.255.242
      Technical POC:
      Manson, John L. (JLM)
      (202) 226-4244 (FAX)(202) 226-0123
      JOHN.MANSON@MAIL.HOUSE.GOV

      Administrative POC:Adams, Joseph L. (JLA1)
      (202) 692-1337
      JOE.ADAMS@MAIL.HOUSE.GOV

      Beyond that, the mail seems to be routing funny over at house.gov. Can anybody make heads or tails of their DNS record?

  4. and here's the kicker... by Derek · · Score: 5, Funny
    ...quoted from the top of her "contact" page

    **NOTICE: Due to recent anthrax cases, mail delivery to the Washington office has stopped indefinitely. Please utilize e-mail, fax, and phone when possible to ensure timely receipt and response.

    So, I guess snailmail isn't even an option!!

    -Derek
  5. mal-formed html by HyperbolicParabaloid · · Score: 5, Informative

    Submitting the form in Mozilla fails because there is a Search form earlier in the page, but that form is never closed. The submit button at the bottom of the email form is in a different form, but since the first one was never closed, the browser submits the FIRST form.
    If the form were closed properly, I bet this would work fine in ANY browser.

    --


    -------------------------
    A person of moderate zeal
    1. Re:mal-formed html by clonebarkins · · Score: 5, Interesting

      It doesn't work in IE either. So much for the extraneous marketing attempt.

      --

      "The evil of the world is made possible by nothing but the sanction you give it." -- Ayn Rand

  6. at least you can get her address by qengho · · Score: 4, Informative

    My rep (Wolf/Virginia) says this on his contact page:

    I participate in the "Write Your Representative" program of the House of Representatives so that I can more effectively respond to the needs and concerns of the people of the 10th District. A public e-mail address does not provide a way to ensure that 10th District residents get priority in reaching me over the Internet. Please click on the icon below to e-mail me through the "Write Your Representative" program.

    Whatever. He has a link to a generic form that seems browser-agnostic and uses a numeric code instead of an email address in the hidden fields.

  7. They can't even go by their own laws... by reaper20 · · Score: 4, Informative
    Section 508:

    (n) When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.


    Who wants to bet this page won't pass this requirement? I'm wondering if the user's assistive technology warns them to use IE. :)

    It's been a law for a few years now, for government pages.
  8. Try Opera by reddog1 · · Score: 4, Interesting

    Opera IMO works better then mozilla and has an option to identify itself as MSIE. Normally when I find a site that requires IE I flip opera to identify as IE and it all works :-) Awesome Browser

    1. Re:Try Opera by Rick+the+Red · · Score: 2
      The problem with this approach is that to the web site you look like IE, not Opera, which then allows them to claim "Over 98% (or whatever number they pull out of their logs) use MSIE, thus we're justified in only supporting it." And they're so clueless they don't realize their log stats are meaningless.

      If all browsers report that they're MSIE, and they all include kludges to render crappy HTML coded specificly for MSIE, then all browsers effectively become MSIE, and Bill wins.

      --
      If all this should have a reason, we would be the last to know.
    2. Re:Try Opera by Twirlip+of+the+Mists · · Score: 2

      If all browsers report that they're MSIE, and they all include kludges to render crappy HTML coded specificly for MSIE, then all browsers effectively become MSIE, and Bill wins.

      Hardly. Internet Explorer reports that it's Mozilla*, but do you think that makes anybody feel any better?

      *Mozilla/4.0 (compatible; MSIE 5.2; Mac_PowerPC)

      --

      I write in my journal
    3. Re:Try Opera by kawika · · Score: 2

      If you are disabled or have a preference for the keyboard, you should know that Opera doesn't support tabindex or accesskey . That isn't mentioned in their accessibility pages though. These features have been defined since HTML 4.0 BTW.

    4. Re:Try Opera by kawika · · Score: 2

      Opera does put the word "Opera" in the userAgent string, but it's at the end so that the standard browser sniffers generally identify it as IE.

      Mozilla/4.0 (compatible; MSIE 5.0; Windows XP) Opera 6.0 [en]

      But you're right, most sites are currently misidentifying Opera and calling it IE. That will happen until they update their code to deal with this new quirk.

  9. Phoenix by RedWolves2 · · Score: 3, Informative

    Use Phoenix then you can set you useragent type to IE.

  10. Intentionally broken? by SpaceLifeForm · · Score: 2

    Perhaps the web page in question is intentionally broken in order to avoid overloading the staff.

    --
    You are being MICROattacked, from various angles, in a SOFT manner.
  11. Of course not... by ThinkingGuy · · Score: 5, Insightful

    Many federal laws, including the Americans with Disabilities Act, the Civil Rights Act, the OSHA laws, to name a few, explicitly exempt the US congress and their staff.
    Congress doesn't have to follow that law... because Congress passed a law that says so :)

    1. Re:Of course not... by Danse · · Score: 2

      When I was designing some sites for the Air Force a while back, I had to make sure they passed all the tests for availability to those with disabilities. Sucks if Congress doesn't have to do that, this being a democracy and all. Guess people with disabilities just don't need access to our government.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    2. Re:Of course not... by leviramsey · · Score: 2

      Most laws don't apply to the US Government, for instance various environmental laws do not apply (thus why the uS Government is the largest polluter in the US, by several orders of magnitude).

  12. house.gov/writerep/ works fine by stefanlasiewski · · Score: 3, Informative

    When I try to write my Representative, I am directed to http://www.house.gov/writerep/
    which works fine with Mozilla.

    No funny IE tags, no funny forms, just a classic, simple webform.

    --
    "Can of worms? The can is open... the worms are everywhere."
  13. Re:Informal survey results... by 0x0d0a · · Score: 2

    And MS gives most of their money to Republicans, too...

  14. Generic House Email Form by n-baxley · · Score: 3, Informative

    There is a generic email form for all house members. It doesn't say anything about needing a certain browser and I'm pretty sure that I've emailed my congress critter through this form several times.

  15. In the pockets of US tech companies? Surely not! by 0x0d0a · · Score: 5, Funny

    Why, *every* self-respecting contituient downloads WINE, installs it, downloads IE, installs that in WINE (doing whatever hacking is necessary to get it to work), and then uses that to contact their representative. They aren't forcing you to buy the products of the (by far) largest donor of government funds from the tech industry at all! They certainly aren't trying to quell the voices of the people that oppose it.

  16. "Congress Woman Tubbs-Jones office please hold" by Hungus · · Score: 2, Interesting

    I am writing this while on hold with I was answered politely but the receptionist who politely put me on hold for the person who could answer the question of why i needed Internet Explorer to email Ms Tubbs-Jones. Ms Sheila Harvey answered and then asked for my personal information and they "appreciated me bringing this to their attention" They are going to look into this and call me back I will post the results of this call as soon as they call me back as a reply to this message. It was suggested I fax them or send them postal mail ... where i pointed this out on teh page ... "**NOTICE: Due to recent anthrax cases, mail delivery to the Washington office has stopped indefinitely. Please utilize e-mail, fax, and phone when possible to ensure timely receipt and response." Interestingly ( or not so much so) her page was created by frontpage 5 and the charset is of course windows-1252. There is no doctype or anything else to make this page apply to any normal standard. - more when i get called back.

    --
    Bad Panda! No Bamboo for you! In matters of importance ACs will not be responded to. Want to say something critical,OK
  17. Re:technically challenged by dotslash · · Score: 3, Insightful

    Making an association between an middle eastern sounding name and a terrorist organization clearly demonstates not only your depth of ignorance but also your biggotry.

  18. Re:Well, I wrote her with IE... by Penguin · · Score: 5, Funny

    My message was thus: "It is pathetic that you require Internet Explorer to submit e-mail messages. Aren't you aware the Microsoft is a convicted monopolist? The Internet runs on open protocols. Your eMail should be the same."

    What did (s)he reply? -1, Flamebait?

    (for thousands of years smileys haven't been necessary for the written media - if we just in a couple of years have lost our ability to understand irony, we have a proof of the Net making people stupid)

    --
    - Peter Brodersen; professional nerd
  19. Re:Before you get all crazy by HyperbolicParabaloid · · Score: 2

    As has been pointed out above, the form doesn't really require IE. The form is broken for all browsers. If the form(s) were fixed, I suspect all browsers would work fine. The note about using "The " Internet Explorer Browser is a red herring.

    --


    -------------------------
    A person of moderate zeal
  20. Her page is broken by dacarr · · Score: 3, Informative
    What the subject says. You can't find search terms if you try to write her.

    Go to the house.gov link above the statement and contact her that way.

    --
    This sig no verb.
  21. Re:Before you get all crazy by manyoso · · Score: 2

    I'm sorry. That was meant as sarcasm. Looks like people didn't take it that way ;)

  22. Her site is busted by babbage · · Score: 3, Informative
    I just tried to send her this but couldn't. Yay, using Slash as a stand in for participatory democracy:
    As a technology professional and, based on someone who I think would agree with most of your political stances (that is, I'm want to be nice about this), please have your website amended by a qualified professional. The form used to send this message has a couple of problems that really ought to be addressed:
    • There is no good reason for a web form such as this to force visitors to use a particular kind of browser software to access it. In spite of the recent court decision t hat would suggest otherwise, Microsoft has been tried & convicted as an abusive monopolist, and if visitors take the initiative to use alternative software they should be applauded, not excluded. Keeping out users based on their commercial choices seems very anti-democratic to me.

    Thank you for your attention, and for God's sake keep voting against Bush's war against Iraq. I'm sure history will prove that you were right to oppose this. Your speech against it, at http://www.house.gov/tubbsjones/pr021009.htm, was wonderful. Thank you.

    Hey, it got written up, it might as well get posted somewhere. Maybe her staff will decide to start reading Slashdot today...

  23. One stop representative shop by bignendian · · Score: 4, Informative

    Http://www.congress.org allows you to use one form to send email to all of your senators and representatives and the president. They seem to have worked their way into the webforms too.

  24. Re:One more indication...that YOU are an idiot by rm+-f+DMCA · · Score: 2, Informative

    And... just because some "flock of narrow-minded OS zealots" says something's good, it must really be bad? After all, enthusiasm itself is a bad thing, right? I agree that many times people blatantly bash non-OSS products just because source code wasn't included, but have you (Coward) ever tried a different browser? Or are you too narrow-minded to try out other products?

    So, IE is better because it does not include tabbed browsing, excellent cookie management, selective/smart/total pop-up ad blocking, mouse gestures, customizable default stylesheets, different themes, image loop control, smaller memory footprint, faster rendering (in many cases), and many other features?

    I refer you to (available in Windows and Linux):
    Phoenix
    Mozilla
    Opera (by the way, proprietary, but good just the same)

    --
  25. as to effectivness.. by zogger · · Score: 2
    As to effectivness here's a short list of what might work and what probably won't, effective to useless(IMO):

    personally handing over cash and/or showing them pictures of them in bed with three midgets, two underage kids, a great dane and a defrocked nun. Both is best. You'll get what you want.

    normal hard money campaign contribution

    soft money campaign contribution

    well written short to the point snail mail letter, 1 page tops

    fax

    telephone call

    do nothing, watch sports, wrestling or sitcoms on tv

    spend all your time downloading mp3's and mooovees

    take part in protests carrying signs and whatnot

    e-mail

    1. Re:as to effectivness.. by Safety+Cap · · Score: 2
      You are correct; sending email is about as effective as picking lint out of your navel.

      As for the statement that they don't read mail thanks to the Anthrax thing, that is false. I sent a snail-mail letter to my SenateSucker about a month ago, and received a reply via same last week.

      --
      Yeah, right.
  26. Re:AA in action by HyperbolicParabaloid · · Score: 2

    Actually, from analysing the syntax and structure of the website, I concluded that the page was written by a middle-aged white guy. What was the basis for your conclusion?

    --


    -------------------------
    A person of moderate zeal
  27. People joke about the Irish... by Futurepower(R) · · Score: 2


    Don't be so serious. People joke about the Irish, for example. If we treat middle eastern people differently, we are dicriminating against them.

    Unlike most people, I have Saudi and UAE and Iranian friends. They are not fragile.

  28. you can get the writerep page for any rep easily by upper · · Score: 2
    ... A public e-mail address does not provide a way to ensure that 10th District residents get priority in reaching me over the Internet.

    If you want the writerep page for a rep who isn't yours, all you need is the state and the zip+4 of some address in his district. (Or just a zip, assuming USPS's zip+4 lookup works. It tells me I don't exist.) Conveniently, every rep has an office in their district, and makes its address easy to find.

    At least someone on Wolf's staff knows the difference between email and webforms. Everytime I see a rep's "email me" link lead to writerep, I want to flood them with messages saying "WEBFORMS ARE NOT EMAIL!"

  29. NOT a Microsoft conspiracy... by jsimon12 · · Score: 3, Insightful

    As much as I would really truly love to say she is a tool for Bill Gates it honestly looks like she is NOT. According to Open Secrets she didn't get any money from Microsoft. Just to be sure I went ahead and went through all the pages of the Microsoft donations and I could not find her listed anywhere. Looks like the bulk of her money comes from labor unions. Also if you look at the source it was created with Frontpage 5.0.

    So my guess is the whole "Use Microsoft Internet Explorer" bit is more of a lack of knowledge in creating web forms, so they used a tool that generated stuff for Internet Explorer only. My advice, pen a nice letter to her explaining and possibly offering to help, if will go a lot farther then hate and spit, especially since it looks like NONE of her money comes from Microsoft, hence this is NOT a conspiracy, I repeat NOT a conspiracy, simply a honest mistake made by someone who probably doesn't know better.

  30. grrr.... by darkpurpleblob · · Score: 2, Interesting

    In order to send an e-mail to Congresswoman Tubbs-Jones, please complete this form using the Internet Explorer browser.

    Why does it say 'in order to send e-mail'? If I cannot see the email address that I am sending my message to, and I am not using the program/site that I use to send and recieve email then I am clearly not sending email. Sure, it may be sent as an email message eventually from the server that receives the form submission, but this is totally hidden to me as a user.

    It really should say 'In order to send a message to Congresswoman...'

  31. People are too serious. by Futurepower(R) · · Score: 3, Funny


    This is a bad thing happening in the U.S. culture. People are too serious. I didn't assume Tannaz is a male. It was just a sloppy joke. Anyhow, I don't speak Farsi.

    The big issue is that the U.S. senators and representatives have not bought themselves some good programming for communication. Why are things still such a mess?

    My middle eastern friends and I joke about the U.S. government's love of bombing:

    FOR IMMEDIATE RELEASE

    By joking about the U.S. invading the island of Kiribati, the New Zealand publication Spinner has delayed a plan by the U.S. government to invade every other country. The U.S. military forces plan to start with the small countries first, then work their way up to the larger ones.

    The U.S. government has invaded 14 countries in the last 33 years, and has found it so profitable that it decided to invade all the others.

    U.S. Army General Mayhem said yesterday that the military would delay the invasions while they investigate the possibility that Spinner's story was prompted by a security leak.

    General Mayhem said that the U.S. would not actually invade every other country. There are no plans to invade France. "We wouldn't want to seem arrogant", he said.

  32. So write her then by octalgirl · · Score: 2

    Really, she is your congresswoman, so any comments should come from you. There is probably just some IE geek out there who designed a nifty little form retrieval for her that only runs in IE, without thinking about the implications and those who would not be able to use it. Similar to those who write pages in FrontPage then don't think to test if other browsers can view the page.

  33. Re:Need some priorities by arkane1234 · · Score: 2, Interesting

    When you have 90~95% of people using IE, why should your congress(wo)man have her staff spend their time testing the site with every freeware/OSS/weirdo browser.

    If there aren't many people using these "wierd" browsers, then there isn't much to worry about now is there? I think contrary to your belief, the world uses more than IE. I seriously doubt that 90% of the world uses IE, as evidenced by the use of Netscape, Opera, Mozilla, and other browsers.

    Aside from that, they all share one thing: standards. Don't follow them, and well... you don't have any credibility in this world as a tech worker. I don't care if you call them MS extensions or not, if you are offering a public service as a government worker you need to use standards so that the entire country can use it, not just your IE constituents.

    There's no reason she should even take comments through an online form. There are many other channels, that worked perfectly well for hundreds of years before the internet to contact your elected officials. So really, be thankful there is any online form at all, and, if you really don't like it, write a letter :)

    Oh please, stop with the elitist mentality.
    Any measure of communication is sufficient, and it is the job of our government personnel to use the channels of communication to stay open to the constituents.
    The only reason regular postal mail is more prevalant currently is because mail has been around longer than the Internet. I'm sure 30-40 years this thought pattern will be extinct... thank god.

    --
    -- This space for lease, low setup fee, inquire within!
  34. A good test of a joke... by Futurepower(R) · · Score: 2

    I agree with 1 and 2. A good test of a joke is if people find it funny. This one people did not find funny.