The Darker Side of Computer Recycling
Makarand writes "We all know that with electronics it is very difficult to be green. We leave
our computer waste in the recyle bin lest dangerous chemicals like lead and mercury
seep into our landfills. The more dedicated environmentalists make a trip
to the local recyling center where they may be asked around to pay around $15-$30 to recycle their old PCs. But guess what -- these 'recyclers' merely
ship 50-80% of this stuff overseas. The Mercury News has a
report on this ugly side of the PC industry which merely
exports the recycling problems instead of solving them."
I called Dell a few days ago looking to get pricing information. It turns out, with their low-end offering in the Dimension line, you can choose Wordperfect Office, MS Office SBE, or MS Office Pro -- bt not MS Works. On a low-end PC. WTF?
So I called Dell, asking if they could override this and somehow install Works. The rep said: "No." I said "No big deal I guess. I have Office 97 Pro from an old PC which I can install instead." This got him revved up.
Rep: "Well, sir, that's not legal."
Even after explaining that I bought this product at a retail store, and told him that the old PC was being tossed because it was no longer working, I could hear that he still wanted to lecture me.
So I reiterated, "I'm literally throwing out this computer because it doesn't work -- my license therefore is unused, and I can install it on my new PC, right?"
Rep: "That's illegal. Throwing away a PC is illegal. You might be able to see if someone would take it for parts if you gave them $30 or $40, but you can't just throw it away. You might be able to ask the manufacturer to take it back."
I did know this already, and had planned to bring it to my local waste facility for recycling.
But here's the punchline...
Me: "It's a Dell. Will you take it back?"
Rep: "No."