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Broadband's Unintended Consequences

Makarand writes "BBC News is reporting on the result of a long term study conducted to find how ordinary people and small businesses in and around London and Leeds used broadband. They found that broadband was actually slowing down user interaction with the Net as they are no longer afraid of spending too much time online anymore. People did not really care about the speed at which they could download from the Net. Broadband's selling points- like speed and the capacity to be always-on, were something that the average person did not care about."

35 of 327 comments (clear)

  1. Pull the other one. by 7-Vodka · · Score: 5, Insightful
    Yeah. Sure. When you already HAVE broadband you don't care too much about the speed. When you're struggling to connect and waiting 3 hours to download something you really need, praying you won't be disconnected again during the transfer; that's when you would give your firstborn for broadband.

    In other news.. People who are constantly fed say they aren't hungry.

    --

    Liberty.

    1. Re:Pull the other one. by FaasNat · · Score: 3, Insightful

      ...When you already HAVE broadband you don't care too much about the speed....

      Unfortunately, I have broadband and I do care about the speed I get. Only because I'm downloading at 6.5k/sec. I hate it when ISPs say speeds up to 768k so they're still okay when you're downloading slower than a 56k modem.

      --
      There's never enough when you have too little
    2. Re:Pull the other one. by shut_up_man · · Score: 5, Insightful

      Total agreement here - case in point, I moved from broadband in London to an always-connected dialup in a seaside town in Australia, and nearly went out of my mind. It was the slowest net connection I'd ever experienced ever, even slower than in the early days when we were all using Trumpet Winsock and Mosaic.

      What saved me was that it was so slow, I pretty much gave up using it altogether. That saved my sanity, I suspect. It was a pretty clear picture of how much broadband users take speed for granted, so I think the the Work Foundation are wrong.

    3. Re:Pull the other one. by ebyrob · · Score: 4, Insightful

      But how many people you know use that extra time for something wise?

      The same could be said about faster processors, available computing resources and other modern improvements in computers. In fact, maybe developers would write better code if we went back to batch-processing and punch cards, where people had to think before they wrote a line of code.

      Then again maybe not.

      Just because not everyone has found a use for the commodity yet, or learned how to use it properly yet, doesn't mean it is not useful. I know I was hating life when I lost broadband for 1.5 years (due to ISP bankruptcy) until I got it back again. Even my wife (who is not a very savvy computer user, but does leave her computer on all the time) really missed having readily available internet.

      It's the little things that make a big difference, like being able to search google for recipes while cooking, or being able to check out www.m-w.com easily when playing boggle.

    4. Re:Pull the other one. by Jucius+Maximus · · Score: 5, Insightful
      "It's not aboot caring aboot speed, it's aboot worring about being hit by per minute fees while online. Those that switched to broadband from dial-up didn't care before or after aboot the speed."

      That would apply for Europe only. (I do believe that this study examines areas in the UK.)

      I'm in Canada and people here buy broadband for the speed and lower latency since you'd be dialing a local number for dialup ISPs, meaning that there is no phone toll charge, no matter how long or when you go online.

      People get broadband because they have a family and they are tired of kids fighting over the computer and slow as hell networked dialup.

    5. Re:Pull the other one. by CashCarSTAR · · Score: 2, Insightful

      More than likely speeds of 6.5k/s are server throttled. Broadband ISPs offer a lot of bandwidth, but you'll never see a server give that much bandwidth (well you can, but rarely). The true test of an Internet Connection is try a direct computer to computer connection..say like an IRC DCC send. I've seen speeds on that get to absurd levels.

      What broadband gives you is not a fast connection, per se, but a BROAD connection. You can make multiple smaller connections without one trampling upon the other.

    6. Re:Pull the other one. by LostCluster · · Score: 4, Insightful

      But what are you downloading from?

      A T-1 served being hit by about 20-25 users at the same time would produce that effect. It doesn't matter how fast your connection is, it's the slowest point between you and "them" that regulates the speed.

      When you have a modem, it's likely that you're the slowest link, but the faster you get, the more likely it becomes that the choke point is closer to the site you're trying to download from than your line.

    7. Re:Pull the other one. by jez9999 · · Score: 3, Insightful

      Sorry mate, but NTL suck too :-) Telewest are OK, but you'd be better off sticking with BT and getting DSL, if and when it's available in your area.

  2. Confessions of a dialup switcher by Gothmolly · · Score: 5, Insightful

    I like it.

    I have a $5.95/month 56k unlimited dialup plan, and other than WAITING for huge pictures in my email ("here's ANOTHER 1000KB JPG of my dog d00d!"), and the inability to download ISOs, it's fine.

    Yes, I do "scramble" a little more while I'm online, and I've discovered compression for my SSH sessions, but the Net is still quite usable. I get on, I surf for what I want, I get off. I spend less time plugged in, and more time interacting with real people.

    I'm debating going back to broadband when my finances improve, but I'm unsure if I will.

    --
    I want to delete my account but Slashdot doesn't allow it.
    1. Re:Confessions of a dialup switcher by Waffle+Iron · · Score: 5, Insightful
      "here's ANOTHER 1000KB JPG of my dog d00d!"

      Cheap 2 megapixel cameras + limited storage free mailboxes = bad news. Now you have to train your friends to scale down their pictures before mailing them. The problem is, a lot of people are at most dimly aware of the idea that data actually has a "size".

  3. Take it away by emgeemg · · Score: 5, Insightful

    People did not really care about the speed at which they could download from the Net.

    Take their broadband away and put them back on a 56k dialup connection again for a few days. I'll bet they'll care. It's not that people don't take about download speeds, its just that broadband users take it for granted after awhile.

    1. Re:Take it away by eric_ste · · Score: 2, Insightful

      No shit. I have a a 3Mb/s at home and went to my sister's house to help her with her computer. She has a 56k modem that syncs at 40k. On top of that she was running with 32Megs of RAM. I had to download some drivers and software for her digital camera. It took forever. In fact it took so loooooong that she had to invite me my wife and my kids for dinner. ;)

      My father on the other hand has Highspeed at home. He has a 1Mb/s. He says, like the people in this study, that he doesnt care much for speed but that he likes to be always on, never have to connect to anything but I doubt that he would survive a downgrade to a 56k.

      I guess that many people don't crave for speed because they actually don't realise how much bandwidth they are using andf how usefull it is. Just like a Londonian would not ask for rain but it might be different in Saskatchewan Canada, where agriculture depends on it.

      We must also note that the average slashdot user probably downloads more than the average user. Can you imagine Gentoo on a 56k. THAT would be painfull. ON top of recompiling XFREE, Mozilla, OpenOffice, KDE, Gnome, one would have to wait for the downloads that would be as long as the compiling time, if it succeeds at all!

  4. not suprised by Anonymous Coward · · Score: 4, Insightful

    Ive always maintained that users dont need the bandwidth of Broadband, like they dont need the latest greatest processor etc. Only benefit to 512K + is downloading large files, which isn't something i, along with the majority of users, spend a lot of time doing.

    I'd be happy with 128K, always on, but with the ability to have 'bursts' of say 2MB when i do want to download somthing large.

    1. Re:not suprised by LostCluster · · Score: 3, Insightful

      You're exactly the user the tiered cable modem is aimed at. And, you're the majority of the world, and only in the minority on Slashdot.

  5. Try going without it. by prisen · · Score: 5, Insightful

    I dunno about most of the world populous, but I had dialup (all the way back to the GEnie/CompuServe/Prodigy era), then cable for about 6 months as soon as it was available, then I moved to an area with no broadband available. Trust me, it was horrible. No one could call me because I took 3 hours downloading OS updates, I couldn't do much of what I used to like to do - idle on IRC, listen to streamed audio (legal matters aside), download new Linux distros, et cetera. After 2 years of this madness cable finally became available and life has been good again. It's just not good enough for a geek to have dial-up anymore - even with a dedicated phone line.

  6. This story doesn't say anything. by Arcaeris · · Score: 5, Insightful

    This story says that people get and use broadband service because they don't use a phone line or get charged per-minute charges.

    I'm sure that's fine and dandy in the UK, but here I don't think anyone pays per-minute charges for dial-up and the cost of a second phone line + AOL or MSN about equals the cost of broadband. Hell, broadband is even a little cheaper than that combination where I live.

    They say that the big selling point of broadband is that it's always on, but say absolutely nothing to elaborate. Gee, thanks.

    They say that most people aren't downloading, so increased download speeds aren't important. Sure, few people download as a majority of their online time, but it's certainly an important factor when people do download.

    They end with "broadband doesn't do what it says on the tin." How the hell they got to that conclusion isn't even evident.

    I guess the criteria for getting a story on Slashdot is just that it has a fancy headline and is about tech? Even if some idiot n00b wrote it? Even if it's totally wrong? Hell, it doesn't even mention Linux or Open Source. Eesh.

  7. Applications for broadband by lpret · · Score: 3, Insightful
    I think this study shows that the hype that was given early on isn't quite living up to it's worth. Many people do not integrate computers with their life yet. It IS possible, but they do not. Once you integrate your computer w/ life, you have a completely different story to tell. For example, I cannot live without my cable modem. I have a Wireless LAN at home and with my Toshiba e740, I walk around always connected. Now, I'm a nerd by general standards, but I'm also much more informed. Wonder what's on for TV? I just whip it out, surf to tv.yahoo.com and find out. Having a discussion at the table about how many pounds in a metric tonne? Pull it out and check online. Wonder what the wheather is like? Etc...

    I personally feel that if I had to go to my desktop (muchless turn it on, muchles dial up!) I wouldn't do half the stuff I want to do. I think it really comes down to the interfaces we currently have (big boxes in a side room). It's the physical integration that will increase broadband usage. Once that happens, broadband becomes a necessity.

    --
    This is my digital signature. 10011011001
  8. Counter-intuitive Results by Carnage4Life · · Score: 5, Insightful

    Hmmmm, so the researchers thought that the fact that broadband had faster download speeds would mean that people would spend less time online? I'm not surprised that the reverse is true and people spend more time online when using broadband than when they had dialup.

    With broadband using the 'net isn't as frustrating with all the waiting around so I don't stop out of irritation. I don't have to get off the 'net to keep the phone line free. I also don't have to deal with the annoying modem screech and inevitable busy signals before connecting to the 'net.

    Why wouldn't I spend more time online?

  9. Probably a lot to do with metered phone usage by Samir+Gupta · · Score: 5, Insightful

    In Europe, as well as Japan, phone calls, even for local numbers, are charged by the minute, in constrast to the practice in the US where you get unlimited local calling. Therefore, traditionally, without broadband, dialup Internet users here have been very concientious about the time they spend online. Many studies have shown that this has caused the growth of ecommerce and (more of interest to me) online gaming to be slower in those parts of the world. With broadband, and unlimited usage, it was a quantum leap for many Internet users here in Japan and I'm sure such was the case in England as well, to be able to have UNLIMITED usage. I would say that, compared to the US where broadband was just an evolution in speed, it was, from a marketing standpoint much more of a compelling sell in these countries, because of the UNLIMITED aspect of it, causing people to use/overuse it even more than in the US.

    --
    -- Samir Gupta, Ph. D. Head, New Technology Research Group, Nintendo Co. Ltd., Kyoto, Japan.
  10. Uh by Anonymous Coward · · Score: 1, Insightful

    This story makes no sense. I wish slashdot would stop posting stupid stories just becuase they make some stupid claim.

  11. Re:Perhaps these details don't matter? by GimmeFuel · · Score: 3, Insightful

    Same here. I have cable and leave my computer on 24/7, so I find it hard to think of computing *without* an internet connection. Seems impossible to be sitting at a computer but unable to read /., check on my downloads (the reason I got cable in the first place), download the latest version of a program I'm running, or search for something I need to know.

  12. DSL by chunkwhite86 · · Score: 2, Insightful

    People can do so much more with broadband (watch streaming video, download massive amounts of data, browse the web without waiting for pages to load) that their lives are "becoming one" with their web experiences. They rely more and more on the Web to accomplish everyday tasks. While the average geek would find this attractive, this has strong negative conotations for society as a whole.

    --
    I'd rather be a conservative nutjob than a liberal with no nuts and no job.
  13. Stoopid article by binaryDigit · · Score: 5, Insightful

    That was one of the dumbest things I've ever read. This is the junk they pass for "research" these days?

    Others have mentioned the "...actually slowing down interaction with the net ..." and the fact that they never bother to mention how they came to that conclusion.

    "People are not doing things that require speed, so that is something of a red herring as a selling point," - What, no one must be surfing then. I know not everyone is downloading warez, but lord knows that BB has been a boom to the pr0n industry.

    simply because most users do not leave their computers on. - OK, actually a good point, I'll give them this one.

    But until technophobia is overcome, broadband is unlikely to be viewed in this way, said Mr Crabtree. - they never mention how broadband and technophobia are related, at least in terms of broadband vs dialup. Hell, hooking up my dsl/cable modem was simpler than getting my dialup working right.

    "Broadband doesn't do what it says on the tin," - What, it doesn't provide faster downloads and instant on service? That's what their advertising isn't it, and isn't that what they (generally) deliver?

    I can't believe that news about Alan Kay doesn't make it (or did it and I missed it?) but yet crap like this shows up?!?

  14. My take on the subject. by papasui · · Score: 5, Insightful

    Since I supervise the broadband services department of a major cable company in the USA I'll share my opinnion on the matter. Sure unlimited time, and (usually unmetered) broadband may make people a bit slower when browsing the web. However, the difference is that the websites can offer more content, and a richer experience than what would be a considered a resonable download time with a 56k modem. I also double as an ASP/SQL contractor and I have at times forgotten about the bandwidth limitations of our customers (internal and external) who may not be using a broadband pipe. I would think that as more people get broadband html in general will die, we will see more and more FLASH oriented sites (or whatever the latest and greatest technology is at the time.) Not HTML + Flash, but pure Flash and images will move from being jpgs and gifs to PNGs. Yea you can do all this now, but you would be leaving at least 50% in the cold.

    1. Re:My take on the subject. by evilviper · · Score: 5, Insightful
      I would think that as more people get broadband html in general will die, we will see more and more FLASH oriented sites

      And I think, when that happens, we will see less and less people use those sites.

      HTML is great because it gives the users a good deal of control over the presentation of the content. When a large number switch to Flash, PDF, etc, then the web will be presented EXACTLY how webmasters want it, and to hell with your preferences.

      With HTML, you can force it to wrap to your viewpoint. Converting the web to flash will certainly kill small-screen devices' web browsing.
      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    2. Re:My take on the subject. by prockcore · · Score: 3, Insightful

      I would think that as more people get broadband html in general will die, we will see more and more FLASH oriented sites

      Riight.. because my company hates the fact that Google indexes our site so that people will find us. If only we had a way to wrap up all that content into a proprietary format to keep those customers away.

      And those damn cellphone users.. they shouldn't be able to view our site, they should go find a Windows machine just like the rest of the world.

  15. I view my computer and broadband connection.... by sparkeyjames · · Score: 2, Insightful

    as more of a tool for entertainment, selective general news reading and for the apropriation of oss software news and resources. Which means that the speed is what matters most. Going back to dialup would be pure torture. The always on feature does not matter that much although the fact that it is there when I turn on my system and is INSTANTLY accessable is very apealing.
    It's funny that reading /. falls under all 3 of my usage catagories.

    sparkeyjames

    If sense where common everyone would have it.

  16. easy one: by sootman · · Score: 3, Insightful

    with broadband, I stay online longer because the experience is less painful. have you seen how huge the average page is at a site like tomshardware? or cnn? or anywhere else? toms front page is 120k, with 250 links and 250 images. (most of which are the same clear gif, but still.)

    --
    Dear Slashdot: next time you want to mess with the site, add a rich-text editor for comments.
  17. The _other_ unintended consequences by cyt0plas · · Score: 2, Insightful

    While the majority of internet users may not care, this article clear left out the people who become all-conumed by broadband (such as myself). Once exposed to a high-speed internet connection, being connected to the internet consumes their life. Rather than the normal Wake-Work-Eat schedule, life becomes more of a Download-Work-Download-Eat-Download cycle. The more you have, the more you want. The more you want, the more you get. The more you get, the more you want, a vivcious cycle that only ends when you can't afford an internet connection, and resort to writing XHTML-CSS on the walls of your cardboard box home.

    --
    Contact Me (got tired of viruses emailing me).
  18. Newsflash! BBC staff smoking great piles of crack! by Anonymous Coward · · Score: 1, Insightful

    Even the most tech inept, computer ignorant people I deal with in my job love broadband. Websites pour in faster. They can download MP3s. What's up with that article? The benefits of broadband are immediately noticeable. I'll agree that "always-on" is no big deal but EVERYONE who tries it loves the speed. People are keenly conscious of time spent waiting, watching an interlaced GIF crawl down their screen while they're waiting to read the text they want.

  19. British survey by Anonymous Coward · · Score: 1, Insightful

    I'm in the wrong line of work. I would like to get in on the business of getting paid to tell people the obvious.

    Charge people by the amount of time they use your service and *shockingly* they'll be quick about it. Give them the service for a flat rate and *surprise* they slow down.

  20. Re:Good points: some more good vs bad by Anonymous Coward · · Score: 1, Insightful

    Good:

    If you get one of those dial-a-pr0n programs, you can tell instantly, because your modem SHOULDN'T be going.

  21. People are not doing things that require speed by olddoc · · Score: 3, Insightful

    What a load of hogwash! Everything on the internet requires broadband. Try loading the BBC's home page with dialup. Try looking at the weather channel and seeing a weather map. How about doing some research with google and clicking on 5 different links before you find the information you were after.

    I teach my kids that if the result they want doesn't flash up on the screen instantly than the computer or the network or something is too slow!

    --
    Power tends to corrupt, and absolute power corrupts absolutely.
  22. Re:In SOVIET RUSSIA... by WetCat · · Score: 2, Insightful

    Russians, yes, Moscovites, no. Salaries in Moscow are much higher than in other parts of Russia.

  23. Paraphrasing from internal sources by michael_cain · · Score: 4, Insightful
    at a broadband provider, based on detailed (monitor software in the PC, extensive interviews with the families, in-home time-lapse video recordings) ethnographic studies of the subscribers:
    • Broadband subscribers use the Internet for significantly more minutes per day than they did when they were dial-up users, and
    • High-speed is why they sign up, but always-on is the reason that they rearrange their furniture in order to get the computer out of the back room and into regular "family" space.
    Once they get to the point where the PC is in the kitchen or family room, and it's always on, and the Internet connection is just there, the Internet becomes the prefered source of information for almost everything: news, weather, movie listings, encyclopedia articles, etc.