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Broken .Mac?
An anonymous reader asks: "I paid $50 to convert my iTools account to a .Mac account, yet it seems that I can almost never use the service. The web pages are constantly down and the support for the service tells nothing about to handle the frequent outages. I am not the only person to get these errors. The forums are filled with complaints about the down time. I have e-mail Apple numerous times, but nothing has been done to fix these errors. What options to I have? Is there a way to get my money back for this lousy service? Can I get compensated for the down time? What can I do to show Apple that I am not happy with their service?"
I really hate to rag on the editors like the trend seems to be sometimes, but is there any way to give a (-1, Editor should have read about this, duh)? While I don't have .Mac myself (being a college student that $50 has been appropriated for food and/or beer), I know many people who do and not once have I heard them complain about it being down or unavailable. In fact, the most I usually hear is about how iDisk is a lot faster than before it was a pay service.
To the cowardly anonymous poster of this article, if you are really unhappy, discontinue your service and send them a nasty letter/email. If you don't want to do this, I would recommend plugging in your phone cord or ethernet cord before you try to go online next time. This usually is a big help in avoiding "downtime."
No, it's irresponsible to post yours. I am anti-MS, but there have been a number of serious snags with .Mac, and if you haven't experienced them, I don't really care. For who are you? People who've paid good money (I paid for three accounts which are essentially worthless) know what the problem is, and talk about Nazis - if someone criticizes Apple, *you* come out of the woodwork. You're the Nazi here, pardner. Watch yourself.