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Broken .Mac?

Posted by Cliff on from the what-can-you-do dept.

An anonymous reader asks: "I paid $50 to convert my iTools account to a .Mac account, yet it seems that I can almost never use the service. The web pages are constantly down and the support for the service tells nothing about to handle the frequent outages. I am not the only person to get these errors. The forums are filled with complaints about the down time. I have e-mail Apple numerous times, but nothing has been done to fix these errors. What options to I have? Is there a way to get my money back for this lousy service? Can I get compensated for the down time? What can I do to show Apple that I am not happy with their service?"

3 of 91 comments (clear)

  1. um.. by DonFinch · · Score: 2, Funny

    threaten to go pc?

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    -- Insert wisdom here:
  2. Hmm... by Anonymous Coward · · Score: 1, Funny

    Surely the $50 is far outweighed by the money MS gave you to post this? ;)

  3. What can I do to show Apple that I am not happy... by Chexsum · · Score: 2, Funny

    Ugh I think they know youre unhappy now. =P

    --
    Pixels keep you awake!