TurboTax Activation Fiasco

Posted by ryuzaki0 on Tuesday January 7, 2003 @06:53AM from the pay-the-piper dept.

kurtinatlanta writes "Though the news broke in September, no one cares about tax return preparation software until January. Apparently Intuit's activation scheme for TurboTax will only allow you to print or file your returns from the computer on which you first installed it. The phrase "one computer" in their license literally means one computer. Moving the software (i.e. disk reformat, buy new computer) requires buying it again. There are all kinds of negative reviews on amazon.com as a result. Is this problem real or overhyped?" There's a more recent story about the flap. The Intuit PR rep is quoted as saying that people can install the software on multiple computers using the same activation code, but I don't think an unworking installation really counts.

3 of 554 comments (clear)

One good review by SoCalChris · 2003-01-07 06:57 · Score: 5, Funny

I bet G. Cooke from Texas would give it a positive review!
Best comment on Amazon regarding the matter by Eagle7 · 2003-01-07 07:13 · Score: 5, Funny

I love this comment:

Quality Control?, January 4, 2003
Reviewer: Ex-long time user from Hernando, MS United States
I purchased TurboTax Deluxe for the fourth year in a row this year. When I went to install the program from the CD it turned out to be an AUDIO CD OF MEXICAN MUSIC! Bizarre.
...

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_sig_ is away
Re:TurboTax sucks anyway by LostCluster · 2003-01-07 07:20 · Score: 5, Funny

On the other hand... let's notice that the IRS sent that taxpayer $320 he didn't even realize he was entitled to.