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Major Problems With Safari

kuwan writes "There have been many problems reported with Safari on Apple's discussion boards. The two most prominent are that option-clicking on a link to download can replace your Home folder with the downloaded file, effectively nuking your Home folder. The other has been reported as a printing problem, but is far worse. The printing problem occurs because Safari deletes /tmp, which is a link to /private/tmp."

16 of 199 comments (clear)

  1. It's BETA software... by xyrw · · Score: 5, Insightful

    Use at your own risk...

    Granted, I was using Moz while it was in Beta, but there had been testimonials... and if you're an early adopter you ought to have good backups anyway.

    Just my 2 cents...

    1. Re:It's BETA software... by Twirlip+of+the+Mists · · Score: 5, Interesting

      The responsibility for that problem lies squarely on the shoulders of the Mozilla guys. Back when I was young, "beta" meant "feature-complete, but not yet debugged." If a product is in "beta," that meant that it was absolutely not going to get any new features before release.

      The Mozilla guys kept glomming features onto their browser for months and years. Eventually they got rid of the term "beta" and started calling them "prereleases" or "milestones" or something, but the fact remains that it's an awful practice.

      Apple has a history of treating betas like betas. The Mac OS X public beta didn't get any major new features when it went to 10.0. iSync beta didn't get any major new features when it went to 1.0. And I hope, oh I hope, that Safari doesn't get any major new features before it goes to 1.0.

      --

      I write in my journal
    2. Re:It's BETA software... by Anonymous Coward · · Score: 4, Interesting

      Well. Yeah. But it could use some tabs... :-)

      According to some of the developers who wish to remain nameless (no, Hyatt isn't one of us... publicly) Safari will get tabs over our dead bodies. We didn't omit them because we didn't have time. We left them out because they're a terrible UI design. To see this in action, just open six or seven tabs in a Chimera window. You can't even read the titles any more! Tabs are pretty useless at that point.

      Read my lips. Safari will never have tabs.

  2. What do you expect. . . . by DansnBear · · Score: 4, Insightful

    Dont get me wrong, Im as big of an apple person as they come (I refuse to use a windows machine) but as the page stated (and jobs in his keynote) many times: It's Beta. . . use at your own risk. . . Im sure once it goes to a full release it will be the most kickass browser around, but untill then, I keep my copy of opera in the dock, right next to safari.

    --

    -= Who are The Headlocks? =-
    1. Re:What do you expect. . . . by baryon351 · · Score: 4, Funny

      And ellen said it was a really good paper.

      but the paper was devoured.

      "It was a really good /tmp... and Safari devoured my /tmp, and I had to link it again but it wasn't as good..."

  3. Specific and useful would be good here by nrich123 · · Score: 5, Insightful

    Instead of useless scaremongering.

    I have done multiple control click downloads, and printed a gazillion pages with Safari b48- with no problems.

    So can you please tell us *exactly how to reproduce these bugs so we can avoid it, or stop yelling fire in a crowded theatee?

    Thanks.

    Of course, I wouldn't have installed beta software on an unbacked up production machine mysefl, but there we go.
    I don't have a production machine with less than daily backups.

    1. Re:Specific and useful would be good here by Twirlip+of+the+Mists · · Score: 5, Insightful

      Those who have discovered the bug experience the following: (1) option-clicking a link deletes ~/.

      For the record, there are very few reported instances of this happening, and none of them is crystal-clear. On Apple's support boards, I think I counted three people who said that this happened to them, but none of them have thus far been able to describe what they were doing when it happened. (Their accounts sound something like Ellen's "switch" commercial, if you can believe that.)

      For kicks, after I heard about this I DVD'd my entire Users folder and went about option-clicking everything in sight. I ended up with a bunch of files on my desktop, but I didn't have any problems even remotely like what has been reported.

      Should you be cautious? Hell, yeah. It's beta, for Chrissakes. If it sneaks out of your office in the middle of the night, rearranges your sock drawer, eats your children, and deletes all those unwatched episodes of "Wild On" off your TiVo, it's nobody's fault but your own. But is it a disaster just waiting to happen? Apparently not.

      --

      I write in my journal
    2. Re:Specific and useful would be good here by Anonymous Coward · · Score: 4, Interesting

      I've tried to replicate this bug and cannot, when noone is giving specific information that will allow a tester to replicate a bug that usually means that something else has happened. I'm a software developer who been through many alphas and betas and I can smell hysteria here. It's human nature to assume that computer problems are caused by the software that's currently being tested. Sometimes this is true, and in those cases the effect can be reproduced and hopefully fixed. Many other times the software in question cannot be prodded into recreating the error, and it is often something else (like something the user did that is not related to the software being tested).

      The second part of this phenomenon is the hysteria -the (possibly erroneously reported) bug looks bad and pretty soon everyone's talking about, it seems like everyones got it and anything that goes wrong with a person's computer is due to the program.

      You also get a significant "joiner" effect -people who didn't like the software, or company or whatever begin clamoring about the (now many) debilitating bugs.

      I'm not especially impressed with Safari one way or another, but I've been using it for many hours, doing all the things that are supposed to cause problems, and I still:

      1) have a home directory
      2) have a sym-link to /private/tmp in /
      3) can print

      What am I doing wrong!!!

      Forgot my UID so I am anonymous...
      -Aaron

  4. Re:Stop the presses!!! by Zelet · · Score: 4, Funny

    I downloaded Safari and it was like beep beep beep beep beep beep beep beep beep. It was a really good slashdot post, too.

    Relax I am an Apple user.

    --
    ...And when they came for me, there was no one left to speak out for me." - Martin Niemoeller (1892-1984)
  5. X11 and /tmp by Daleks · · Score: 4, Informative

    The other has been reported as a printing problem, but is far worse. The printing problem occurs because Safari deletes /tmp, which is a link to /private/tmp.

    So that explains it. Apple's X11 application was crashing on me shortly after launch and immediately when requesting the creation of an xterm. The logfile said a lock file in /tmp could not be created.

  6. How to fix the /tmp problem by kuwan · · Score: 5, Informative

    The following was deleted from my original post. Here's how to fix the problems with /tmp:

    You need to recreate the /tmp symbolic link (/tmp is just a link to /private/tmp).

    1. Open the Terminal application.
    2. Type "sudo ln -s /private/tmp /tmp" (without the quotes).
    3. You'll be prompted for your password, so enter it.
    4. Everything should now work like before (you may have to log out and then log back in again).

    I agree with those that have said that you should use caution with beta software, but considering that over 300,000 people downloaded it on the first day there are going to be a lot of people that are going to be needing a fix. 5 of the 6 people I work with (including me) that used Safari had /tmp deleted. That's 83% which means there's probably more than 250,000 people (from just the first day) that are going to need a fix.

    Other problems that might be experienced include:

    1. Can't launch any Classic Application
    2. Can't run Software Update. I get "an unexpected error has occured."
    3. Can't log in as any other user except the Admin.
    4. Can't print.

    There are many more problems that may come up, so anything we can do to get the word out is a good thing.

  7. Alpha, Beta, Pre-Release Candidate, etc... by shdragon · · Score: 5, Informative

    This is a rather old debate...please see link for related debate.
    KDE Office Beta

    Above is an old thread regarding KDE office beta and the confusion caused by alpha, beta, etc. and different people's expectations.

    I think that a good general rule of thumb is to say that:

    pre-alpha/alpha software all bets are off.

    Beta - We've worked out all the major computer destroying bugs but there's still lots of little annoying ones.

    Pre-Release candidate - Hey, we got this thing to work pretty well and now we need people to try and break it so that when we actually release we can

    Honestly, I'd be pretty pissed if someone released a beta and it did something nasty like erase my ~ directory. We're not talking about CS 101 students releasing the Hello World Browser.

    --
    "...we dont care about the economics; we just want to be able to hack great stuff."
  8. Chimera 0.6 by MacAndrew · · Score: 4, Interesting

    For Mac faithful, try Chimera Navigator which is astonsihly based on Gecko yet worlds apart from Netscape. It's a nice example of a rapid development project benefitting from the OS X environment. 0.6 is a major advance.

    I use Opera and like it, but you do have to pay $40 for it, and we have three machines. I'm a little worrid about Opera's apparent feature creep.

    I don't know what Chimera's future is, but it's free and GPL. I wish Safari all the best but will wait a little. And WHY with Aqua have they still not dropped that awful brushed metal look??? Chimera does a better job of Aqua than Apple's own product.

  9. Re:How is this possible? by KH · · Score: 4, Informative


    [xxx@xxx:~]% ls -l /
    .
    .
    lrwxrwxr-t 1 root admin 12 Jan 10 00:43 tmp@ -> /private/tmp


    If you are a member of admin group, you can delete it.

    I am beginning to get an impression that people who had set Download folder to Macintosh HD:tmp in OS 9 using Internet Config may be affected. Looks like Safari honors the setting from the Internet Config.

    Posting from Safari :)

  10. I call bullshit by ealar+dlanvuli · · Score: 5, Insightful

    None of those posts claiming their home directory was deleted contained any of the following information:

    1: The file being downloaded
    2: The download destination
    3: Their Username
    4: The settings they had in Safari.
    5: How to attempt to repeat it.

    Sounds like a nice distributed troll with a goal of ruining Safari's reputation. If anyone can provide those 5 peices of information to me, I will start to believe this might possibly be a legitimate rumor.

    --
    I live in a giant bucket.
  11. here's what happened to me--specifically by cmdrjbgoode · · Score: 5, Informative

    i run 10.2.3, and have two main users, an admin and a normal user. i always log in a the unprivileged normal user and only use the admin for, uh, admin. duh. when files are downloaded, they go to ~/Desktop. i won't reveal my usernames for security reasons but they don't contain spaces. my admin user lives on the same disk as os x (/users/admin/), and my normal user lives on an external firewire disk (/volumes/disk/foouser/) i download flat files from my bank to import into quicken. on every other browser i've used, clicking the appropriate link on the bank's page downloads a file "foo.qif". safari comes out, i get it and use the default settings. i try downloading the file. safari shows me the contents of the flat file in the window. i go back to the previous page, option click on the link and choose "save link target as..." (i don't have the exact text, because safari is banned for reasons that will become obvious). the file downloads, i import it. fine. good. i keep using my computer for a few days, using safari (but not option-click downloading anything). i read here about how this problem has happened. i logout from my normal user, log in as my admin user and delete /Applications/Safari.app, ~/Library/Safari/*, and everything else i can find with that name. (yes, i know i can do that from terminal, but i had other stuff to do in the gui.) when i try to log back in as my normal user, i get the default desktop and dock. yikes! sure enough, my home dir /volumes/disk/user is empty except for . and .. after a few minutes of panic & regret & resolutions to get a friggin cd burner for backups of those priceless photos of my kid, etc, i realize the disk usage hasn't changed. relief sets in and i realize the files aren't gone, they've just been misplaced. i log out and then log in as my admin user. i run disk utility and repair the external disk. it says the directory listing is incorrect and repairs it and then everything is magically good as new. i log in as my normal user and all my files are back. i never had any printing problems.