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Google vs. Boilerplate Activism

ArmorFiend writes with this NYTimes article which "details the efforts of journalists to discern real reader-written letters from boilerplate form letters. Seems like there should be a centralized searchable DB of letters to the editor."

16 of 276 comments (clear)

  1. Silly by unterderbrucke · · Score: 5, Interesting

    Boilerplate activism is one of the greatest inventions ever. As the head of a non-profit group based in NY (can't say which, legal reasons), it is tremendously easy to provide a boilerplate to people concerned about issues rather than make them write an individual letter.

    If we were to make them write an individual letter, with the state our society has collectively fallen into, I'd estimate about 2-3% of the current correspondence mailed would still be mailed.

    1. Re:Silly by Anonymous Coward · · Score: 5, Insightful

      On the other hand, if public servants had their incoming mail reduced by 97%, perhaps they'd have time to read and give weight to the letters that people actually do write, rather than having some office worker reduce it to a tick in the "supports" or "doesn't support" column.

      Folks, we all learned (or should have learned) in Economics 101 that scarcity leads to value. I'm sure that deluging a public servant with mailbags was a good way to make a point once upon a time, but now that everyone on either side of an issue does it regularly, those same public servants have grown accustomed to it and the impact is no longer as great.

    2. Re:Silly by MrEd · · Score: 5, Interesting
      Contrariwise, when I was volunteering for the Kingston Green Party (Ontario (Canada)) doing public awareness work about herbicide/pesticide issues the local paper recieved numerous pro-chemicals letters from 'concerned citizens'.

      Upon closer inspection we discovered that they were industry astroturfers mailing in from out of town. They were writing pro-pesticide letters to any local paper that was covering the issues.


      This leads me to believe that this type of misrepresentation goes on all the time. I would be in favor of any technology that would either allow editors to check on the legitimacy of letters or, if they were not so inclined, at least aid after-the-press detective work.

      --

      Wah!

  2. Some interesting points from the article by FunWithHeadlines · · Score: 5, Insightful
    I found the following two quotes of interest in the NYT article:

    "Editors say some readers simply do not understand the ethical issues of sending a letter written by someone else. "They had no idea that they were bending any sort of rules whatsoever or that they were trying to put one over on us," Ms. Clotfelter said. "I e-mailed back and forth with one woman who was distressed that we wouldn't print her letter because it was really how she felt."

    OK, that is how the lady felt, but it wasn't her letter. If she really felt that strongly about something, she should put her own words down. Even if a boilerplate version is thrust under her nose, write about it in her own words. I don't care how carefully crafted a letter someone else has written for you, it isn't your letter. It may express the same thoughts, but not in just the way you would express them.

    "Others defend their use of form letters. "I've seen the same thing from the other side," said Trevor D. Carlson, who signed one of the pro-Bush form letters to The Press Democrat."

    ROFL! Oh, so then it's OK. After all, we all know that if the other side does it it must be OK to do it too.

    Moral thinking? Perish the thought!

    -------

  3. Re:I'm not so sure that this is a good thing... by Anonymous Coward · · Score: 5, Insightful

    The issue isn't about sending email to support a cause, but specifically letters to the editor of a newspaper. Newspapers excercise editorial control over the letters they choose to print, and wish only to print the original work of the author. "AstroTurf"ing involves passing off the work of another as your own, violating this guideline.

  4. Re:I'm not so sure that this is a good thing... by jguevin · · Score: 5, Insightful

    You'll note in the article that one thing editors are concerned about is actually _printing_ these form letters. They're not taking polls, they're actually publishing content, and there's something at least vaguely dishonest about sending a "letter to the editor" that you didn't write.

  5. Re:I'm not so sure that this is a good thing... by radio_jed · · Score: 5, Insightful

    A lot of organizations love to get drones to mail the same letter to the same person, so that it appears that the letter is coming from a different address and the senator/editor/whatever might actually open it. I see the point, then, in making sure that time is not wasted opening these. However, on the flipside, sure, it is the opinion that counts. And he who speaks the loudest wins, right? There's two different ballgames being played here.

    --

    j!
  6. Yes. by Sheetrock · · Score: 5, Funny

    It's the result of a terrible incident involving a strange polynomial and an unusual quantity of alcohol. Best just to not bring it up in the future.

    --

    Try not. Do or do not, there is no try.
    -- Dr. Spock, stardate 2822-3.




  7. How about using it against journalists? by Donut · · Score: 5, Interesting

    Here is a guy using google to find out that a journalist's "normal american citizen" source is actually an activist, and a history teacher to boot.

    Using google to fact check people is a part of life now - and I love it.

    Donut

  8. Re:I'm not so sure that this is a good thing... by ageOfWWIV · · Score: 5, Informative

    The problem with boilerplate form letters are that people who only have a shallow understanding of an issue or topic can simply mad-lib a form letter and sound like they're informed. This doesn't benefit the recipient nor the writer (who thanks to these canned letters, is given a cheap way out of actually learning, participating or becoming really involved)
    I can't help but notice a similarity between this and students who steal code off the web and claim it as their own.

    --

    ____
    ATS11=0 the secret to beating everyone else to a 1 line board.
  9. Re:Google by Forgotten · · Score: 5, Funny

    Because the template-filling routines read from a queue. The complete template looks like this:
    from the $deadpan dept.
    $subject vs. $object
    $submitter writes with this $scalpee article which "$quotemademeaninglessbylackofcontext". Seems like $pithyorunarguablyobviousobservation.

    I wish people would use shorter variable names.

  10. Re:I'm not so sure that this is a good thing... by FunWithHeadlines · · Score: 5, Insightful
    "Why should members of the public be ignored just because they have speechwriters, of a sort?"

    For the same reason we don't allow students to hand in boilerplate exam papers just because they agree with everything in the boilerplate: You want to see what the student actually knows and thinks.

    So too in this situation. If you get a letter to the editor written by the speechwriter, how can you know if that really expresses the opinion of the person emailing it? It could be that the person doesn't really agree, but was sent it by an organization he or she trusts and just passed it on to cooperate.

  11. Automatic Googling for derivative works by capedgirardeau · · Score: 5, Interesting

    I have wanted to make a quick application that searches google using an automated, user definable sub-set of words as a string of a larger work to try and find other works by an author or discover if something might be derivative of another work.

    For example:

    "Now is the time for all good men to come to the aid of their counry"

    My app, with a user defined word sub string of 4 would first search for:

    "Now is the time"
    "is the time for"
    "the time for all"
    "time for all good"
    "for all good men"

    etc...

    until it had searched for the entire thing 4 words at a time.

    It would collect the urls of say the first 50 matches for each sub string and then correlate which urls had multiple sub strings appearing.

    The url with the most hits would likely be the document or the document the one I was analyzing came from.

    You would tune the number of words in the sub-string to try and filter out non matches or find more matches if you were not finding enough.

    That is was my quick idea for finding documents that were plagerize or maybe other works by a letter writer.

    I think with google's open api it could be done pretty easy, next free week I get I will write it maybe. Any feedback on my logic here would be appreciated of course.

    Just an idea.

    Cheers

    --
    Wax on, wax off baby!
  12. Boilerplate Activism and its threat to democracy by yoz · · Score: 5, Interesting

    I'm a volunteer for a UK site that enables citizens to fax/email their Member of Parliament. We are a non-profit organisation that exists because (a) we think being able to contact one's elected representative through the net is important and (b) Parliament, being the technophobic fools that they are, still haven't got around to implementing a real equivalent.

    Boilerplate form letters are a major threat to our service. Part of our FAQ pleads with users on the topic:

    If you're a pressure group, please think about what you're doing. If you encourage all your members to write to the same MP, you will not show that MP the depth of support for your issue. You'll simply have used up a few sheets of tax-funded fax paper, and irritated an underpaid secretary or researcher. And if you encourage them all to send the same rote letter, MPs will just assume you have a nasty little man with a photocopier blasting them out from your office, and ignore you even more than they did before.

    We consider the use of form letters to be an abuse of our service. Not only does it have the problems outlined above, but the effectiveness of our service depends on MPs' willingness to read messages sent from us - we are not an officially sanctioned communication method. If they consider us a source of pointless spam, then legitimate messages will be ignored too.

    As a result, when we're made aware of form letters going through our system, we add code to block them.

    Thus, I find it quite mystifying when I see party politicians espousing the benefits of boilerplate activism. Either they haven't thought about what'll happen when they start being spammed by supposedly-legitimate communications from their constituents, or they're ignoring their constituents anyway.

    -- Yoz

  13. I used to do this for a living by Petrox · · Score: 5, Interesting

    In the summer and fall of 2000, I worked in the press office of a high profile congressional race (Washington's 1st Congressional District, where Microsoft resides, in fact). Part of my job included trying to get as many letters in support of my candidate published in the dozen area papers as possible. I was quite successful in getting letters published without ever having to form letters. Here's how:

    From among all of our campaign volunteers, I gathered a group of people specially interested in helping out with our media efforts. I had a core media volunteer list of about 75 people. Every week, I would send an email to these people with talking points for these letters and addresses for the papers I hoped them to send their letter to. Every time, without fail, that I sent out these talking points four or five letters would be published within a week. I think the reason I had such success was because I can't write letters as well as the collective efforts of 75 people. If the issue is education, a volunteer teacher will always write a better and more viable letter than me. If the issue is Social Security, a retiree will have a more impassioned response than any 20 year old could ever hope.

    So in the end, I think form letters are a way of cheating. They discourage people from calling upon their own experiences in writing letters and getting involved in issues. With a carefully selected pool of volunteers, it's not very difficult to get letters published.

    --
    sig my booty, check my website
  14. Re:Google by Paul+Boutin · · Score: 5, Informative
    And it doesn't mention the obvious hack to the system, either.

    If you spot the "demonstrating genuine leadership" letter, send it to these folks who've listed 74 and climbing.

    --
    Paul Boutin | writer for Slate, Wired, etc