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U.S. National Do-Not-Call Registry On the Way?

WinkyN writes "Yay! The U.S. House of Representatives overwhelmingly passed a measure that creates a national "do not call" list for telemarketers. Telemarketers are required to check the list every three months and can be fined up to $11,000 each time they violate the law. Now I won't have to ignore my telephone when it rings since more than 50 percent of my calls are from telemarketers." Congress is just getting around to passing a budget bill to run the government for fiscal year 2003 (started last October), and we're now in the time period when everything and the kitchen sink gets thrown into it just before it passes. Good to know that there's at least one useful piece of legislation.

12 of 554 comments (clear)

  1. Confusion on Budget for This by syntap · · Score: 4, Informative

    I heard a conflicting report on the radio today about this (surprising!) They said this would be paid for by the telemarketers themselves, then said it would take $16 million to operate in the first year and no additional money was added to the budget for it. So either it's an "unfunded madate" for the FTC, or they intend to collect money from the telemarketing community very quickly.

    1. Re:Confusion on Budget for This by TopShelf · · Score: 4, Informative
      I think the latter is true - the telemarketing companies are compelled to purchase the list. So the only unfunded part is the initial creation - once it goes live, the $$$ from the telemarketers starts coming in.

      And to the telemarketers who cry, "this is going to kill our business," one can only reply "Exactly!".

      --
      Stop by my site where I write about ERP systems & more
  2. I worked as a telemarketer... by Jacer · · Score: 5, Informative

    for a week to get money for rent one month. I may have stayed longer had I thought it in anyway ethical. The first thing you have to be aware is the close, they use information they know to be accurate, such as "To get you started, I just need to confirm your current address is " and if when you say that it is your current address, you're agreeing to the sale, now, they can't sign you up off of this, they have to record the offer, and you accepting it, but it's just a step to "confuse" the customer as they were telling me. Furthermore, they have to close the phone call by giving you a toll-free number, or possibly an email address or URL at which customer service can be reached. If they don't, all you have to do is call FCC and tell them the name of the company they were calling on behalf of, they'll do the rest and you'll get $500 of the fine (this is how I paid the rent the month after I quit) Another thing you can do is request their do-not-call policy, it's a document dictating all of their policies, it's just to irritate them. Just incase any of you were curious, I worked at Access Direct, in Ames, Iowa, and we were calling nationally on behalf of DirecTV.

    --
    --fetch daddy's blue fright wig, i must be handsome when i release my rage
  3. Bill Number is H.R. 395 by adenied · · Score: 4, Informative

    For those who want to read the full text of the bill, it's H.R. 395. You can go to the Library of Congress's Thomas website to look it up but I've also pasted a copy here.

    And for those who don't understand how laws work in the US, this just means that now it gets to go over to the Senate, who then may or may not approve it, who can then approve it with amendments, send it back to the House for further approval in a committee or two, and eventually send it off to the President to sign into law.

    And this has little to do with H.J.Res. 2 which is the Omnibus Appropriations Bill that is currently in committee. Well, other than dealing with money.

    AN ACT

    To authorize the Federal Trade Commission to collect fees for the implementation and enforcement of a `do-not-call' registry, and for other purposes.

    Be it enacted by the Senate and House of Representatives of the United States of America in Congress assembled,

    SECTION 1. SHORT TITLE.

    This Act may be cited as the `Do-Not-Call Implementation Act'.

    SEC. 2. TELEMARKETING SALES RULE; DO-NOT-CALL REGISTRY FEES.

    The Federal Trade Commission may promulgate regulations establishing fees sufficient to implement and enforce the provisions relating to the `do-not-call' registry of the Telemarketing Sales Rule (16 CFR 310.4(b)(1)(iii)), promulgated under the Telemarketing and Consumer Fraud and Abuse Prevention Act (15 U.S.C. 6101 et seq.). Such regulations shall be promulgated in accordance with section 553 of title 5, United States Code. Fees may be collected pursuant to this section for fiscal years 2003 through 2007, and shall be deposited and credited as offsetting collections to the account, Federal Trade Commission--Salaries and Expenses, and shall remain available until expended. No amounts shall be collected as fees pursuant to this section for such fiscal years except to the extent provided in advance in appropriations Acts. Such amounts shall be available for expenditure only to offset the costs of activities and services related to the implementation and enforcement of the Telemarketing Sales Rule, and other activities resulting from such implementation and enforcement.

    SEC. 3. FEDERAL COMMUNICATIONS COMMISSION DO-NOT-CALL REGULATIONS.

    Not later than 180 days after the date of enactment of this Act, the Federal Communications Commission shall issue a final rule pursuant to the rulemaking proceeding that it began on September 18, 2002, under the Telephone Consumer Protection Act (47 U.S.C. 227 et seq.). In issuing such rule, the Federal Communications Commission shall consult and coordinate with the Federal Trade Commission to maximize consistency with the rule promulgated by the Federal Trade Commission (16 CFR 310.4(b)).

    SEC. 4. REPORTING REQUIREMENTS.

    (a) REPORT ON REGULATORY COORDINATION- Within 45 days after the promulgation of a final rule by the Federal Communications Commission as required by section 3, the Federal Trade Commission and the Federal Communications Commission shall each transmit to the Committee on Energy and Commerce of the House of Representatives and the Committee on Commerce, Science, and Transportation of the Senate a report which shall include--

    (1) an analysis of the telemarketing rules promulgated by both the Federal Trade Commission and the Federal Communications Commission;

    (2) any inconsistencies between the rules promulgated by each such Commission and the effect of any such inconsistencies on consumers, and persons paying for access to the registry; and

    (3) proposals to remedy any such inconsistencies.

    (b) ANNUAL REPORT- For each of fiscal years 2003 through 2007, the Federal Trade Commission and the Federal Communications Commission shall each transmit an annual report to the Committee on Energy and Commerce of the House of Representatives and the Committee on Commerce, Science, and Transportation of the Senate a report which shall include--

    (1) an analysis of the effectiveness of the `do-not-call' registry as a national registry;

    (2) the number of consumers who have placed their telephone numbers on the registry;

    (3) the number of persons paying fees for access to the registry and the amount of such fees;

    (4) an analysis of the progress of coordinating the operation and enforcement of the `do-not-call' registry with similar registries established and maintained by the various States;

    (5) an analysis of the progress of coordinating the operation and enforcement of the `do-not-call' registry with the enforcement activities of the Federal Communications Commission pursuant to the Telephone Consumer Protection Act (47 U.S.C. 227 et seq.); and

    (6) a review of the enforcement proceedings under the Telemarketing Sales Rule (16 CFR 310), in the case of the Federal Trade Commission, and under the Telephone Consumer Protection Act (47 U.S.C. 227 et seq.), in the case of the Federal Communications Commission.

    Passed the House of Representatives February 12, 2003.

    Attest:

    Clerk.

  4. Re:Too bad by swordboy · · Score: 4, Informative

    I knew I shouldn't have spent $40 buying that damn Telezapper.

    Actually, you can get the same effect by simply whistling loudly into the phone when you answer it. Recently, after signing up for a credit card, I started getting all sorts of telemarketing calls. My caller ID would be filled with dozens of 'NO ID' on a daily basis. Instead of ingoring them, I started picking up and whistling loudly. In several other events, I just picked up and answered (followed by the routing delay). When they asked for me by name, I simply asked them to put me on their do not call list.

    The calls subsided in less than two weeks.

    The problem with this new law is that the US legislature is for sale. The politicians have squeezed every last drop out of the telemarketing industry prior to making this law. Now, they will have new ground to bargain with. Loopholes around this new law will be the next big cash cow.

    --

    Life is the leading cause of death in America.
  5. Re:But I love telemarketers by qoncept · · Score: 5, Informative
    Maybe it would be better to instead ask them to add you to their do not call list. By law, they have 6 months to do it, but they've got to do it. (Aside: It's not a national do not call list, but that one company is required to remove you. Ask the name of the company representing whatever product it is -- there aren't that many.)

    I think people would benefit from an explanation of why telemarketers do what they do.

    Why do they take so long to talk??
    A telemarketer doesn't do any dialing. They sit at a dummy terminal and are presented with a contact's information as the contact picks up the phone. ie, they not only don't dial your number, they don't even hear the rings -- just you saying "LLO? HELLO???"

    Why do they keep calling me? I already said no!
    Each, I think it was called program or whatever (I only worked their for a few weeks, please forgive me) they call it lasts until the contacts are "exhausted." Exhausted doesn't mean everyone has been called, it means the sale rate drops below a certain percentage. When you call and say no, your name gets thrown at the end of the list. Right along side the people who had answering machines, the people who weren't home, and the people who said maybe later. You're going to be called until enough people stop saying "sure, I'll take one."

    Why are they still calling me?? I said take me off your list!
    It'll be done, just relax. When you do this, ask the name of their company and document it. I recommend keeping a little pad of paper with these things along with the time and date you request it. 6 months later, go ahead and talk to your lawyer.

    I know THAT guy won't call me again!
    That guy doesn't have a choice -- you'll either come up on his console randomly or you won't (most likely the latter; it'll be one of the other 10419 people he's sitting with). I'll encourage you to remember these are 14 year old kids trying to save up for a car when they turn 16, not the greedy businessmen that fabricated the annoyances. Sometimes that's not enough to curb the desire to be a dickhead, so also remember this: these 14 year olds don't care what you say to them. They're getting paid minimum wage to be there and make very little commision. They've been desensitised by 10000 callers before, and I guarentee you:

    You aren't that clever.

    Now, on with people's wit. Show me how great you got them, geniouses.

    --
    Whale
  6. Re:Finally by Surreal_Streaker · · Score: 5, Informative
    From transunion.com
    http://www.transunion.com/content/page.jsp?id=/per sonalsolutions/general/data/OptOut.xml
    Here are instructions on how to stop credit card applications.

    Opt-Out Contact Information
    TransUnion wants to help companies give American consumers the choices they want. This choice includes the right to say, "No, thank you" to their offers.
    If you want your name and address removed from mailing lists obtained from the main consumer credit reporting agencies -- TransUnion, Experian, Equifax, and Innovis -- call 888-5OPTOUT (888-567-8688), or write to the following address:

    TransUnion LLC's Name Removal Option
    P.O. Box 97328
    Jackson, MS 39288-7328

    Include the following information with your request:

    * First, middle, and last names (including Jr., Sr., III)
    * Current address
    * Previous address (if you've moved in the last six months)
    * Social Security number
    * Date of birth
    * Signature

  7. Re:NYS Do Not Call Registry by jolomo · · Score: 4, Informative

    I've been using Georgia's system for 3 years and receive, maybe, one a month. When I get the occasional call and tell them not to call again, I never get a second call from them. Nice system

  8. "Terrorizing Telemarketers" by cyb3r0ptx · · Score: 4, Informative

    You may be thinking of Jim Florentine who has appeared frequently on Stern's show. The name of the series is "Terrorizing Telemarketers" and there are 3 CDs out now. For more info:

    http://www.jimflorentine.com/home.html

    He also plays the "Special Ed" character on Crank Yankers.

  9. Re:"Take me off your list" by avi33 · · Score: 5, Informative

    Count yourself lucky. Fact is, I never used to get them either.

    If, however, you make a decent salary, open a new credit card account or two, buy and/or refinance your home, and cycle 10-30% in bohemian bourgeoisie charges (computers, vacations, fancy espresso machines) through your cards annually, you'd soon discover that you're considered ripe fruit.

    You'll get 10 calls a day, profiled according to when you're most likely to pick up the phone (i.e. home from work, reading your kids a story, or otherwise enjoying peace and quiet). Of course I can use the exercise but running through the house to check the caller ID isn't quite what I had in mind.

    While I generally don't need mommy and daddy government to tuck me in bed at night, the fact is, under the current system, there is no theoretical limit to the number of calls I could get. That is, I tell one company not to call me, but there could be 300 more out there buying or otherwise scavenging my number. A national DNC list establishes a single choke point, something that your suggestion does not.

    And before anyone starts in on me, I have followed advice from junkbusters and written 20+ letters to everyone from my bank to the credit agencies to the credit card companies instructing them not to share my address or phone number, and I still get 15 calls per week. Even my 2-year-old got junk mail from Disney and MSN (thanks to the bastards at zoobooks selling her name and address).

    Obviously the industry is incapable of regulating itself.

  10. Re:"one good law"? by DiveX · · Score: 4, Informative

    You know nothing of what it violates.

    Amendment I

    Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the government for a redress of grievances.

    The Supreme Court as LONG held that commercial speech is NOT free speech. Your right to advertise does not supersede my right to be left alone and not be bothered by such advertisements.

    Amendment IX

    The enumeration in the Constitution, of certain rights, shall not be construed to deny or disparage others retained by the people.

    Your right of free speech stops at my mailbox. The constitution does not give you the right to electronically barge your way (uninvited) into my home, demand the use of my equipment and ink and paper supplies to present your message, shifting all your selling costs to me without my permission or request. The Telephone Consumer Protection Act of 1991 (a bill by Hollings as well) has been enforced for over a decade. It has long held that junk faxes and prerecorded calls, among other practices are illegal. Every SINGLE case concerning the first amendments have been upheld by the federal courts. You are completely ignoring the fact that political, religious, and other such speech are exempted. As a result, you may fax anyone your ideas on political change or confirmation of christ and not run afoul of the law as long as there is no commercial purpose (you aren't selling Jesus dolls)Are you going to suggest that there is such a gross amount of negligence that all these federal judges in multiple federal districts are getting it wrong? Destination Ventures, Ltd. v. FCC, 46 F.3d 54, (9th Cir. 1995), and Moser v. FCC, 46 F.3d 970 (9th Cir. 1995), cert. denied, 515 U.S. 1161. See also Kenro, Inc. v. Fax Daily, Inc., 962 F. Supp. 1162 (S.D. Indiana 1997).

    Amendment X

    The powers not delegated to the United States by the Constitution, nor prohibited by it to the states, are reserved to the states respectively, or to the people.

    Powers are still retained by the states. In fact some states have more strict laws. The TCPA was enabled to protect the consumer since states cannot easily do something that occurs outside it borders. Spam and telemarketing calls are going off shore, however the reason the TCPA and this bill still have teeth is that you can go after those on whose behalf the call is made. so unless the call and merchandise/serivce are BOTH offshore, you have a way to collect damages.

    --
    Cave, wreck, and deep diver.
  11. Re:Too bad by angryrobot · · Score: 5, Informative

    This totally works.



    I actually wrote a letter to get on the Direct Marketing Association do-not-call list that exists right now. After about 2 months the number of calls was like a 1/4 of what they were. After that, I picked up every call and told them to put me on their do not call list. Oddly, almost every telemarketer that I said this to would politely say "OK, you can expect calls to cease within 3 weeks" or something like that.



    I get about 1 call every couple of months now from a telemarketer, and it's usually from like the local paper or something. It's a huge relief.



    Direct Marketing Association



    1-888-777-3406

    DMA Telephone Preference Service

    P.O. Box 1559

    Carmel, NY 10512