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Interesting Privacy Decision in New Hampshire

TCPALaw writes "A huge decision in privacy law was handed down today by the NH Supreme Court in the Amy Boyer case. Amy was stalked and killed by a man who got her personal information, including SSN, from an on-line information broker. Privacy groups such as EPIC have argued that access to sensitive personal information should carry with it liability for misuse, and can constitute a tort. The NH Supreme Court agreed. Now perhaps you can sue the spyware companies."

31 of 250 comments (clear)

  1. That's a bit cold... by chrisseaton · · Score: 3, Insightful

    Someone's been murdered and you're all smiles because you can go after some guys who send adds to your computer.

    1. Re:That's a bit cold... by Booie+Paog · · Score: 2, Insightful

      not at all. what's important here is that there is a precedent set in yet another identity-theft case. the more diverse cases that sets precedent, the better legal progress is made.

    2. Re:That's a bit cold... by Mr+Guy · · Score: 4, Insightful

      No, we saying at least we can prevent this from happening to our little sisters if we can sue the bastards that make it possible.

    3. Re:That's a bit cold... by Mr+Guy · · Score: 4, Insightful

      The implication is that spyware is where the information brokers get their information and assemble it. You can't data mine without data.

    4. Re:That's a bit cold... by Deagol · · Score: 4, Insightful
      Once info is collected and sold, it doesn't matter. You think spyware companies keep that info all to themselves? They likely sell it for good money to whoever will target a certain demographic.

      I say suing spyware companies is a good start. Just because "reputable" companies may not collect info, they almost certainly purchase info collected from disreputable ones.

    5. Re:That's a bit cold... by kfg · · Score: 4, Insightful

      No, it means you can sue "the bastards that make it possible."

      I'm afraid it doesn't necessarily do a thing to prevent anything from happening to your little sister.

      This is simply "Security through feeling good about what you can do after the fact and thinking through some sort of sympathetic magic that that prevents the occurance in the first place."

      It doesn't work, it never has, because it's all about profit margins. Which is why they sell the information in the first place.

      Dealing crack is a risky business. You could even get killed. People do it because of the profit potential. If you can make enough money selling information to cover the potential loses through the off chance of a law suit there are people who will be glad to do it. Hell, they can probably even arrange insurance to cover them for this, not to mention most the profits mysteriously ending up somewhere untouchable by the courts.

      Shit is still going to happen.

      KFG

    6. Re:That's a bit cold... by b-baggins · · Score: 3, Insightful

      You can only sue AFTER the fact. I'd rather prevent it by giving my little sister a .357 magnum and teaching her how to use it.

      --
      You can tell a great deal about the character of a man by observing those who hate him.
  2. Yes indeed.. by Lord+Bitman · · Score: 3, Insightful

    Because stalking and murdering someone counts as misuse, obviously, giving your name to a list which randomly sends e-mail also does. There's /. logic.

    --
    -- 'The' Lord and Master Bitman On High, Master Of All
  3. this is a good thing for safety in general by DuckyExMachina · · Score: 3, Insightful

    let alone possible implications for combating spam, this is a good ruling for our safety. there should be some liability for someone looking to obtain information like someone's SSN. I guess if any wackjob with a grudge can buy a social security number and mom's maiden name, it's good that they hold some liability for the actions they take with that information. ...it still doesn't make me feel that much better that any wackjob with a grudge can buy someone's SSN, though.

  4. Can of worms by Pharmboy · · Score: 3, Insightful

    Yes, in theory we would love to sue spywear authors into oblivion. But I fear we are opening yet another can of worms.

    I agree that companies that have access to your personal information should be held liable if they disclose the information, or are negligent in protecting that information (egghead.com comes to mind).

    IAMAL, but more inportantly, judges are not congressmen, and I always have reservations when judges "create" law that legislators should have in the first place.

    I can't swear that this is the case here, but with two years in the legal field, I still have trouble fully deciphering these rulings. (the fact that law can't be read by persons with average intellegence is yet a whole other subject).

    --
    Tequila: It's not just for breakfast anymore!
    1. Re:Can of worms by giminy · · Score: 2, Insightful

      When a judge makes a ruling like this, he's not "creating" a new law, but rather interpreting what the current laws say. So there is either a clear case where you put 2 and 2 together and get information brokers liable for the information they sell (ie by applying current liability laws vis-a-vis private information), or this judge will be overturned by the next highest court (in which case this judge looks like an idjut in court circles).

      #include <disclaimer.h> /* IANAL */

      --
      The Right Reverend K. Reid Wightman,
  5. Where does the liability go? by Oculus+Habent · · Score: 4, Insightful

    While an information broker should be responsible for their actions to some extent, I think the killer should be held responsible, and that nothing should dimish the clarity of that matter.

    --
    That what was all this school was for... to teach us how to solve our own problems. -- janeowit
    1. Re:Where does the liability go? by 47PHA60 · · Score: 2, Insightful

      Where is anyone suggesting that the murderer is not responsible, or less responsible, just because he got help committing his crime?

      The court ruled that the information broker is responsible for their actions: they spied on this woman, sold her info to someone (but did not bother to find out who the buyer was or what he intended to do with the info), then cashed their check.

      Your inference is incorrect; the court did not rule that responsibility shared is responsibility diminished. If three people are convicted in the same murder, they can all get the same sentence; I don't think the court would impose one sentence divided by 3.

  6. Re:Yellow Pages by chimpo13 · · Score: 2, Insightful

    The phone company runs what you tell them to run. You can have it run without an address -- they don't force you to.

    The annoying thing about the phone company is that it costs you money to not be in the phone book.

  7. Moderators by FreeLinux · · Score: 3, Insightful

    No, the post isn't Offtopic, nor is it Flamebait. The Amy Boyer murder was a tragic event and this case will allow the family some chance of holding the "information clearinghouses" liable for the information that they doled out for a healthy profit and Amy's life.

    It has nothing to do with spyware. Making the connection of spyware to satisfy you personal conspiracy theorist mentality to this case revolving around a real and tragic event is just ridiculous. And, moderating the above comment Offtopic is just too typical.

    1. Re:Moderators by Anonymous Coward · · Score: 2, Insightful

      "It has nothing to do with spyware."

      How exactly did you exclude spyware folks from information brokers?

      This case exactly does not deal with spyware, but the methodologies and form of information collecting and selling, including the damage that can be done, easily correlates logically and legally.

  8. What about the reverse? by teamhasnoi · · Score: 4, Insightful
    How about full, free disclosure on anyone (including celebrities and politicians, and people who don't want disclosure), and logs of who requests the data?

    If all the info is available to everyone, and the knowledge of who is searching on you is known, what is the danger?

    Obviously, I'm forgetting about identity theft and fraud - but we need better systems in place to prevent that anyhow.

    Just a crazy thought. If everyone knows what they want to about anyone, doesn't that remove some of the reason for identity theft, and 'nosy nellies'?

  9. Not cold at all by burgburgburg · · Score: 4, Insightful
    It's damn cold for the "information brokers" to freely trade in the most intimate personal information about you that they've gleaned/compiled/extracted. It's damn cold for this particular IB to have sold the info that led to this woman being killed.

    It warms the heart to know that this largely unregulated industry might suddenly have the fear-of-financial ruin checking their irresponsible ways.

    1. Re:Not cold at all by Incongruity · · Score: 4, Insightful
      It's damn cold for the "information brokers" to freely trade in the most intimate personal information about you that they've gleaned/compiled/extracted.

      Just a thought here... If you consider your SSN, age, address or even specific birthdate to be "intimate personal information" then you've been under a rock or are living in a fantasy world. The fact of the matter is that the SSN has been used and abused to such a point that it is unsafe to think of it as a private piece of information in any way other than an ideal sort of sense. Same thing goes with your birthdate, address, etc.

      This point is illustrated by just how quick most people are to turn over their "personal information" , such as a SSN or birthdate, when asked for it by anyone from a gas-company customer-service phone-rep all the way to doctors offices and insurance agents. If something is so intimate and personal, then why are people so willing to give it out to anyone that asks? The fact of the matter is, in the case of a SSN, the only place it's legally required is in certain financial and employment situations. In all other cases, you have the legal right to decline to give that information...but most people don't.

      As such, things like the SSN, here in America, have become simply publicly held bits of data that act as tokens to identify individuals in the sea of individuals. In many ways, a SSN is no more personal than a name, at least judging by the way its used.

      I'll grant that a lot the current state of affairs comes from the very type of activities that the ruling in question deals with. That does not change the fact that many pieces of information that were once much more "private" are no longer that way in reality. I'll also admit that there is a whole additional realm of personal information that is still personal and that information brokers seek to collect and sell...and that covers such things as shopping or travel habits. Most people still seem to guard that data fairly closely and it still seems to be "private" in nature...but that too is likely to change.

      In the end, no ammount of information control can make up for a lack of good-will or a scewed sense of morality (whatever you define that to be). Suing the information brokers for contributing to the death of that poor woman seems to be only getting at an intermediate variable (and one with big pockets) rather than focusing on the primary cause of the woman's death...that is, the person who stalked her and killed her.

  10. As usual, quite limited by Anonymous Coward · · Score: 3, Insightful

    This is quite limited item; it covers the use of a information broker to call an individual to ask for their work address under the *wrong* pretext (a lie) and then sell the information they got based on this lie. It does not seem to cover stuff like selling information found in a credit report, or anything else like that.

  11. Re:Yellow Pages by praedor · · Score: 2, Insightful

    You can choose to NOT be listed and when you call information, they wont give it out. They will say "that person is unlisted".


    Other details like SSN, and various similar items that can be used to steal your identity or wreck your life through manipulation are NOT public knowledge, deserve to not be available to anyone short of law enforcement in possession of a court order.


    Privacy IS a right. If there was no right to privacy, there would be no logic to the right protecting you from illegal search and seizure and/or self incrimination. No privacy means you are searched without barriers and automatically incriminate yourself. Privacy IS important and if someone gave out my SSN or unlisted data (I am unlisted), they are culpable in any harm done by giving out that information. I would certainly take personal retribution on someone who engaged in this activity (giving out my SSN, etc).

    --
    In Bushworld, they struggle to keep church and state separate in Iraq as they increasingly merge the two in America.
  12. Re:Yellow Pages by Greedo · · Score: 2, Insightful

    the Court ruled that since somebody could easily and legally watch you commute from home to work, you have no reasonable expectation of privacy in your work address.

    To take it to an extreme, they might as well have said "because someone can stalk you, you have no reasonable expectation of privacy wherever you go."

    That can't be good.

    --
    Tuus crepidae innexilis sunt.
  13. Two things. by Dirk+Pitt · · Score: 4, Insightful
    I think there are at least two issues at hand here:
    (1) You must pass a background check before you buy a gun. This is a legal device for clearing the seller of liability. There is no such equivalent amongst the major info-brokers.
    (2) Apples and oranges. A core issue of privacy advocates is that information specific to me is my proprietary information. You have no right to sell it or otherwise distribute it without my permission. This information can be used to harm *me* specifically, and the fact that anyone can obtain it for a price is innately harmful to me. A gun has no specific target until you point it at someone.

  14. Accessory to a crime? by stevel · · Score: 5, Insightful

    I live in the city where Amy Boyer was murdered, and my wife knows Amy's mother. We've (my wife and I) have talked about this case a lot, especially every time the Remsburgs appeared in a new newspaper article about their fight against the "information" companies.

    As horrible as this crime was, it's not clear to either of us that if Liam Youens hadn't been able to buy the information on where Amy worked that she would be alive today. Youens knew where Amy lived, and he had been obsessed with her for years. It was just a matter of time.

    I think what Docusearch did was slimy, and possibly illegal - especially the use of "social engineering" to trick Helen Remsburg into revealing information about her daughter.

    The issue at hand is whether or not Docusearch, and similar companies, have an obligation to warn people when their personal info is sold to someone, especially when the purpose is unknown. I think it's well established that this sort of information is often used for heinous purposes - remember the case of actress Rebecca Schaffer, who was murdered by someone who bought her address from the California DMV!

    In my opinion, the NH Supreme Court got this one right - Docusearch knows or should know that the primary use of the information they collect is NOT for the benefit of the subjects. They should have an obligation to inform the subject that the information has been collected and sold.

    However, I think it is wrong to assign the blame for Amy's death on Docusearch. They were an "accessory to a crime", but did not commit the crime itself.

    There are so many "what ifs" in cases such as this, that can have people tied up in knots for years. Youens had a web page up which gave fairly solid clues that he had it in for Amy Boyer. Did anyone in a position to do anything see this beforehand? Probably not...

    As for spyware ("spywear"? Is that the watch with a poison dart?), I don't see an obvious connection with this case.

    1. Re:Accessory to a crime? by guacamolefoo · · Score: 4, Insightful

      However, I think it is wrong to assign the blame for Amy's death on Docusearch. They were an "accessory to a crime", but did not commit the crime itself.

      This case had nothing to do with criminal liability whatsoever. Your whole "criminal accessory" statement is a non sequitur.

      The case at hand is strictly a money damages tort case. Since the decision discussed whether a cause of action could arise for the five circumstances outlined in the decision, I suspect it was before the court on an appeal from a motion for summary judgment. A little procedural history from the court would have helped this decision out a great deal. I will assume that this was a motion for summary judgment which was appealed (although that could be wrong).

      Every case needs three legs to stand up:

      (1) a deep pocket to sue/collect from. The gunman is presumably worth little -- let's go after the business instead, and maybe an umbrella liability policy.

      (2) clear liability. This is now settled by the court.

      (3) good damages. Nothing beats a dead plaintiff except a sympathetic dead plaintiff that wasn't uneducated or black or gay or a drug user or a criminal. It sucks, but not every life is worth the same to a jury.

      This case was missing the liability leg, but now that is in place and there is the potential for decent payday, depending on the assets of the business and/or its insurer.

      Did anyone else notice the amicus brief filed by the New Hampshire Trial Lawyers Association? Do you think that they are trolling for more dead girls killed by stalkers? In some respects, this case is about the Benjamins.

      I have nothing but sympathy for the family of the slain woman. My office does lots of family law, and I sometimes get worried not only about the clients, but the people in my office being targeted by some of these fucking wackos. One guy in my office gets letters regularly from someone who write things like "I know that one day you and your entire family will burn for eternity in a lake of fire for what you do."

      On the other hand, private investigators serve a very useful function in locating people for process serving to initiate divorces and to collect child support. I have one working on finding a serial defrauder right now. I am not anxious for other state courts to adopt positions similar to the one adopted by New Hampshire.

      FWIW, I am not sure of the New Hampshire rules regarding comparative or contributory negligence. I do not know what the joint and several liability rules are. Notably, the gunman was not sued, or at least the caption does not show this.

      Youens knew where Amy lived, and he had been obsessed with her for years. It was just a matter of time.

      This makes me wonder what the damages really were. Also, was tehre a PFA (protection from abuse, or NH's analogous procedure) in place? Did the killer simply ignore these? This case is interesting as a privacy issue, but also it serves as a warning to take bizarre, stalking-type behavior extremely seriously.

      GF.

  15. In the decision: by schaefms · · Score: 4, Insightful

    IANAL, but it appears that the decision is:

    1) If you have non-public information (SSN, CC#, addresses, etc.) on someone, you are partially liable if you offer that to someone for a fee for what that person does with the information.

    2) You can't obtain information on someone deceitfully and sell it.

    #2 seems pretty obvious. #1 has a lot of implications for all these companies that have your mortgage records, etc., which IMHO is a good thing. In other words, "Quicken Loans" becomes an accomplice to a con artist if they sold that con artist a list of their outstanding loans and contact info.

    This is not in any way talking about public info, though, so if you pay me $25 to get someone's phone number from the white pages, you can harass that person all you want and it won't come back to me. At least based on that decision.

  16. Re:Guns. by Mechanik · · Score: 3, Insightful

    What about the people who sold him his guns?

    I can't tell if you're being sarcastic, but assuming you're not...

    Assuming the guns and ammunition were sold in accordance to the law (and not obtained illegally), and the seller had no reason to suspect any wrongdoing, then I don't see how you can blame the seller for the crime. Might as well blame WalMart the next time someone gets stabbed in a domestic dispute on account of the fact that WalMart sold them the steak knife. Or the liquor store for selling someone that 40 of vodka they drank before running down someone in a drunk driving mishap. Or hell, why not sue the dealership that sold him the car?

    Leaving all that aside, there is still a fundamental difference. You don't have a legal right to prevent everyone that knows you from not owning guns. You do however have a right to privacy. The violation of the deceased's right to privacy led to their death, i.e., the search firm acted illegally when they should have known better than to do so, and that negligence led to the victim's death. Unless you can prove that whomever sold the murderer the guns was similarly negligent, then I don't see how they should be at fault.


    Mechanik

  17. Not all counts well decided by jkheit · · Score: 2, Insightful

    Although most of the decision is sound, I think that Duggan et al. got Question 4 of the decision wrong and a bunch of the reasoning of Question 5 wrong. Since they were wholesale changing the law on 4, there's no reason to artificially reserve the misappropriation of a name or likeness to a person's reputation or prestige, i.e., to celebrities. Jeezus, how many celebrities are in NH anyway, 2? They go to pains to talk about how widespread and damaging identity theft is and then close of the cause of action to a scant few. While Question 5 seems to cast an overly broad net. Jeez, anytime you make a call under a false pretext you're subject to a deceptive practices act!? No more calling the video store and asking "how late are you open" when all you wanted to know is if they're open right now. Jeez, no more prank phone calls unless you truly do want them to let Prince Albert out of his can.

  18. Disagree With This Ruling Because... by Master+of+Transhuman · · Score: 3, Insightful

    1) There was no contract between the IB and anyone else (except maybe the stalker client) concerning protection of this information.

    2) While obtaining the information using a pretext is sleazy, I don't see how this constitutes liability for the misuse of the information by a third party.

    3) This seems to me to be just another attempt to spread liability around as a means to compel behavior that the legal system wants to occur without the formality of actually passing a considered law, i.e. bypassing the Constitution (Federal or State) and making law in the court. The criminal justice system doesn't like sleazy IB's, so they make them liable for something they have no control over.

    4) When is the court ready to assign liability to cops and Feds who fake court orders, manufacture evidence, and otherwise abuse their responsibilities on a daily basis and thereby cause thousands of people to spend time in jail for crimes they did not commit? Oh, wait, I forgot - the criminal justice system is immune from prosecution for "screwups"...

    This seems like a typical case of "something bad happened, we can't punish the guilty, so we'll find someone else - anyone else - and punish them.."

    How is an IB supposed to verify their client's intentions? "Oh, excuse me, I really need this info so I can shoot my ex-girlfriend - or stalk Jodie Foster..." "Just check this block on the request form here: Will You Use This Info For Legal Purposes? YES: NO: "...

    Or: "You realize, sir, that we have to ask you to turn over your criminal and mental health history to us, so we can verify that you will use this information only on a legal manner?"

    Or worse, that if you ask for some innocuous info, that they then investigate YOU before investigating the subject...

    Yeah, right...

    --
    Richard Steven Hack - This sig is TOO GODDAMN SHORT TO DO ANYTHING USEFUL WITH! MORONS!
  19. Re:Guns. by YrWrstNtmr · · Score: 3, Insightful

    What about the people who sold him his guns? Seems to me that the weapon was at least as dangerous as the information, and each being fairly useless without the other.

    Is Mercedes liable for the death of the husband whose wife killed him by running him over? If this murder had been done with a kitchen knife, would Ginsu have been liable?

    The tool he used to kill her is of far less import than the act of doing it. Someone bent on murder will use whatever is available. Gun, car, knife, golfclub, a rock.

  20. Re:Privacy and Information by MicrodocGoogle · · Score: 2, Insightful

    Where the world has changed since Google/search engines and the Internet is that much of that public information was only available physically to people who fronted up to those institutions.

    Now this information that is on public record is available for people worldwide. Through the effectiveness of Google and other search engines, I can now see more public information many countries of the world. Effectively location ensured some sort of International privacy in my own home country.

    I think there needs to be alternative ways of handling some information -- the online search database such as Google has a use by date for certain types of public information. We seem to be stuck on search -- what about other models of providing information so that certain levels of privacy can be maintained.

    See also: Google, Privacy and Alternative Models of Information Management.