Microsoft: Because Bugs are Cool

h_orion writes "According to Mr. Gates, Microsoft recieves 'Less than one percent' call volume in relation to bugs. He also blames the users lack of knowledge as a cause of some of these bugs. He goes on to say that the feeling of frustration that people hold towards bugs is a sociological issue, rather than technical saying that people complain about software bugs 'Because it's cool.' Read more in this interview." Boy, where do you even begin...