Proposed Usenet Death Penalty for Australia's Largest ISP
supine writes "David Ritz has issued a request for discussion on applying a Usenet Death Penalty to Australia's largest ISP, Bigpond (and it's parent company Telstra)." This brought back to memory the time when AOL was facing similar charges.
You just need to know which groups to look at. For certain specialist things it can provide decent information and a reasonable community. Also the UDP does work as was shown with blueyonder.co.uk a year ago or so. They were threatened and quickly cleaned up their act when they saw the impact
Cheap UK and US VPS
Telstra give a shit, I think. When i've dealt with them and only needed to handle one department, the service and people have been fine. The odd problem, but they've been on-par with anyone else.
Problems come up when one department of telstra need to talk to another. There's just no useful communication between groups, no trust from one section to another.
I once had a billing issue I had to contact telstra about. Billing attempted several times to contact the technical dept that did the work. That just didn't happen after 3 weeks, despite constantly calling Billing.
After a day of phoning around I was able to get through to one of the engineering departments who performed phone work for me, and they immediately saw the error and attempted to get back in contact with Billing. It took another month, and *ME* faxing information sent to me by engineering, to actually get anything resolved.
It could have been fixed overnight if there was appropriate communicationbetween departments. I get the feeling telstra like breaking up into little bureaucratic bundles, each with their own world.
Yet when it comes to spam, most posters here are prepared to swing the heaviest hammer they can find at supposed offenders. But I wonder whether this is hypocritical.
Let's consider the parallels:
Is this a classic case of "do what I say, not what I do". ?