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Cynthia Says... Create Accessible Web Sites

Kynn writes "The folks at ICDRI, in partnership with the Internet society and HiSoftware, bring us Cynthia Says, a free service to help you evaluate your Web pages for accessibility. In other words, it's roughly equivalent to what Bobby used to be, before it went commercial. It features what seems to be a cartoon version of my friend Cynthia Waddell, which is a bit creepy, but in all honesty it's a much better symbol than the old cartoon cop used with Bobby. I always thought there was an implied menace, as if the smiling chap would happily bludgeon you with his truncheon if you created an inaccessible Web site." If only.

11 of 35 comments (clear)

  1. Yet another Web Accessibility article by BornInASmallTown · · Score: 3, Insightful
    I really hate to sound insensitive on this topic, but I'm tired of reading articles about web accessibility when it almost always boils down to one thing:

    Don't forget to use ALT tags!

    Ok, ok, so there's more to it than that. However, in my designs, I've begun to apply the following rule of thumb in regards to web accessibility:

    The page is accessible if it can be properly viewed and navigated using a text-based browser (i.e. Lynx).

    Lynx forces the page creator to use ALT tags liberally, and it reduces or eliminates the page's dependency on things like Javascript and Flash.

    What else, really, has to be considered outside of the limitations of a text-based browser? I'd love to read some comments from folks with more expertise in this area.

  2. Not very usable by Enrico+Pulatzo · · Score: 2, Interesting

    Cynthia throws the errors, but doesn't specify exactly what went wrong. For instance, the rule (paraphrasing) "every non-text element must contain an alt or longdesc tag" gets thrown, but doesn't say where the offense is coming from. In that same rule, Cynthia says that inputs must be inside forms. Why not break up the rules and show the user where they "went wrong". (by the way, I couldn't find in the page what she was complaining about--it checked out with Bobby and the validator)

  3. Re:Yet another Web Accessibility article by krs-one · · Score: 2, Interesting

    Blind users or users with very limited seeing. That is also what the ALT attribute (there is no such thing as an ALT tag) is used for, to provide information about the image to the screen reader they are using. So, yes, the ALT attribute is used for things other than text browsers.

    For example, why is Flash so bad for the web? Simple: say you have a blind user. How on earth are they supposed to navigate a Flash site when there are no ALT attributes to guide them and their screen readers can't "read" a .swf file.

    That's just one example I am familiar with.

    -Vic

  4. Accessibility Validators (and why most suck) by WildFire42 · · Score: 2, Informative

    In case you have a problem with using something (at least partially) from HiSoftware (I know some Assistive Tech. Specialists who do), you might be interested in using the WAVE.

    Here's a Google of some resources and info, as well.

    Ultimately, the biggest problem I have, is that too many web designers utterly rely on these validators. The problem is, they can only check for a few different parts of the standard. For instance, an automated validator may only be able to verify compliance with maybe half of the W3C WAI (Web Accessibility Intiative)'s 65 checkpoints (that's in all 3 priorities). The other things have to be done manually, which is not really that bad if you understand what needs to be done and how to do it.

    It's simply a matter of rearanging your design style slightly to accomodate some minor design principles. Unfortunately, most web designers think that a validation or repair tool will solve all of their problems. It won't.

  5. Re:Yet another Web Accessibility article by JimDabell · · Score: 3, Informative

    Don't forget to use ALT tags!

    I'd take advice like that with a pinch of salt, as the person dispensing it clearly demonstrates no understanding of the basic structure of an HTML document.

    There is no such thing as an "alt tag". There is an alt attribute, which is a completely different thing.

    The page is accessible if it can be properly viewed and navigated using a text-based browser (i.e. Lynx).

    That's a dangerous assumption. Take guiltless image use as an example. Works fine in lynx, but fails miserably when you use a browser that renders CSS but does not display background images.

    Website accessibility is a complex topic, and there's no way you can automatically test something like this. The best you can do is provide hints on what to look for.

    I'm not particularly inclined to trust Cynthia, as the report document produced uses font sizes set at 12px and 10px verdana (!), and gives horizontal scrolling at 1024x768.

    One tool I have found to be of high quality is Accessibility Valet.

  6. Her own medicine by bertilow · · Score: 3, Interesting

    So, I checked my home page with Cynthia, and I got some complaints. They were reasonable. But then I saved the report Cynthia produced, and had her check her own code.

    Here it is:

    http://www.bertilow.com/div/cynthias_medicine/

    And here's her verdict:

    Verified File Name:
    http://www.bertilow.com/div/cynthias_medicine/
    Emulated Browser: Cynthia 1.0
    Date and Time: 3/14/2003 8:34:15 PM
    Failed Automated Verification
    Emulated Browser: Cynthia 1.0

    She failed! The reason is the crappy markup with loads of deprecated stuff. What were they thinking?

  7. Re:Yet another Web Accessibility article by Anonymous Coward · · Score: 2, Interesting
    What else, really, has to be considered outside of the limitations of a text-based browser? I'd love to read some comments from folks with more expertise in this area.

    • Pages depending on Java/Javascript (if you're testing with a text-based browser that supports JS, you might not realize the problem). No HREF tag should ever point to "#" or "javascript:...". Many sites use this for popups. You can add an ONCLICK element to a link to open a new window if you want, or use TARGET="_blank" (IIRC), but make sure you leave the HREF pointing to a valid page. If your javascript function returns a specific value (possibly 0, but I don't remember for sure), the browser won't follow the link after opening the popup. Ideally, don't use popups - if the user wanted a new window, they would have used their browsers "Open in new window" function (or maybe they want a tab, and will use that function).
    • Browser detection, and pages that think they need Java or Javascript when they actually don't. Some sites look at your user-agent string and tell you to fuck off if they don't recognize that browser (that's the impression the user gets anyways - usually the actual message is something like "You need browser X to view this site, download it here"). Some pages do the same thing if they detect Java/Javascript/cookies are disabled, even if they don't need these functions. It would be fine to give a warning that certain features won't work, but you should never block access completely (for example, disabling cookies might block access to the members-only section of a site, but you should be able to see all the other pages).

    An example of a horribly designed web application is Campus Pipeline, used by some universities to provide student services. They do browser/Java/Javascript/cookie detection, and won't let you in unless you use the exact configuration they're expecting. Only portions of the site even use Java (for example, I wanted to set my email forwarding so I wouldn't ever have to use this interface again - no Java is actually used in this process, but you can't even log into the site if it's disabled). Although their web pages seem to render perfectly in Lynx/w3m/elinks/Mozilla/Konquerer/Opera, you can only log into the site with a user-agent of IE/Netscape.

  8. humans needed by bcrowell · · Score: 2, Informative
    I run a web site that's small compared to Amazon.com, but large enough that it's a serious job maintaining all the nooks and crannies. The problem I had with Bobbie, and the problem I also have with Cynthia Says, is that they don't help me focus on any specific issues that would be real accessibility concerns. That makes it impractical for me to use their results, since I have a limited amount of time.

    For instance, I have a textual "home" link on every page that takes you to the site's home page. It also happens that I have made the graphical banner on my pages into a clickable link that will also take you to my home page. A blind person doesn't need to worry that there are two methods for getting to the home page -- there's one method that can be read aloud with speech-to-text software.

    On the other hand, there may be other things on my site that really are accessibility issues. The problem is, I can't tell from Cynthia's output what they are.

    It seems to me that the real need is for actual humans with disabilities to test web sites. Yes, I know that's expecting them to do something that they really shouldn't have to do, but I just don't think there's any alternative.

    I've been contacted once by a blind person who was having trouble using my site. The problem, however, was with my PDF files, not with my HTML. Bobby and Cynthia don't check PDF. And in fact, it wasn't something that I was able to solve, due to the realities of the way I created the PDFs.

  9. Re:Yet another Web Accessibility article by Toy+G · · Score: 2, Insightful

    The problem is, it's not a matter of just allowing "text-only" browsers to correctly display your page; your pages should "make sense" from a semantical point of view, thus allowing semantic interpreters (such as browsers for blind persons and so on) to easily and correctly parse them. e.g. put the "title" attribute in your anchors, consider accesskeys, validate your xhtml, etc etc.

    For further things, take a look at Dive Into Accessibility, a really good book.

    --
    -- Let's go Viridian.
  10. Re:Yet another Web Accessibility article by JimDabell · · Score: 2, Informative

    How on earth are they supposed to navigate a Flash site when there are no ALT attributes to guide them and their screen readers can't "read" a .swf file.

    The correct way of embedding a Flash presentation into an HTML document is to use the <object> element. Alternative representations of the embedded object should be encoded as the contents of the <object> element. This is actually far more flexible than using an alt attribute.

    Unfortunately, browser bugs interfere with this quite a bit. Additionally, most flash authors are not willing/capable of producing an alternative representation of their Flash objects, so even though the capability is there, it won't make much difference in practice.

  11. Re:Yet another Web Accessibility article by JimDabell · · Score: 3, Informative

    If your javascript function returns a specific value (possibly 0, but I don't remember for sure), the browser won't follow the link after opening the popup.

    You need to return false:

    <a href="alternative.html" onclick="dostuff(); return false;">...</a>

    Some sites look at your user-agent string and tell you to fuck off if they don't recognize that browser

    For instance, argos.co.uk will refuse to handle gecko-based browsers. Idiocy.

    Although their web pages seem to render perfectly in Lynx/w3m/elinks/Mozilla/Konquerer/Opera, you can only log into the site with a user-agent of IE/Netscape.

    ...and of course, their logs show that people only use ie/netscape when visiting their site (because people using other browsers lie in their ua string, or just can't access the site at all). It's a vicious circle.