Bug Reporting Etiquette

Jamie Zawinski writes "Mozilla.org has a new article on Bugzilla Etiquette. Relevant to more than just Bugzilla, this should be required reading for anyone who wants to file a bug about any product, no matter what bug tracking system is in use. I especially like the mention that "'Open Source' is not the same as 'the developers must do my bidding.'"" Update: 03/19 21:26 GMT by T : If that link doesn't work for you without cutting and pasting, reader Stephen Ostermiller suggests "you might want to use this link which appears to be the same document mirrored elsewhere."

Comments

And speaking of etiquette

[Anonymous Coward]

Isn't it ironic that the site redirects back to /., because slashdot never has had the etiquette to consider the load it has on other people's servers and working off the back of others without so much as running a spell check themselves.

And we are expected to pay for this!

Re:links disabled Babies!

[Anonymous Coward]

I was talking with my girl about neo natal care. We decided to do it, to check up on Junior. And the Amnio found out that my Son to be had an extra Chromosome. A retard. I said to my girl,

"Hey, we must abort this fetus."

She is like; "No way, I'm not ending him. He is a Child of God and we shall raise him together.

I was like; "Yo, listen. This is the devil's child. He is a fucking retard. Now if you don't pull a Kevorkian on him, I'm going to either Chloroform your ass and yank it with a coat-hanger or fucking punch you in the midsection a lot."

So my girl didn't like me, but I'm not bringing a retard into this world. I want a good strong boy to help usher in a new age where technology cures human suffering and where Islam was killed off and exterminated as were all the dictators and communists that are an impedance to human species survival.

So later on, we had a super late abortion. I got her out with a Mickey, its like a Quaalude. Then I made her drink some beer. Then I had the Street-Doc save the aborted fetus. I quickly stole off with the aborted mush to the Chinese restaurant. They can cook anything. Man, was this meat good. Nothing like really being "you are what you eat." This is an interesting thought cycle. If you are what you eat, eat your offspring. I mean, the brains, the stem cells, the young protein. This is perfect nourishment!

So Now I Have to find a way to get girlies knocked up and then eat my fetus. Yum.

And afterbirth and the birthing amniotic juices make great sauce stock.

INTERESTING

[stratjakt]

1. Commenting
This is the most important section.

No pointless comments. Unless you have something constructive and helpful to say, do not add a comment to a bug. In bugs where there is a heated debate going on, you should be even more inclined not to add a comment. Unless you have something new to contribute, then the bug owner is aware of all the issues, and will make a judgement as to what to do. If you agree the bug should be fixed, vote for it. Additional "I see this too" or "It works for me" comments are unnecessary unless they are on a different platform or a significantly different build.

Yeah I get this all the time!

No obligation. "Open Source" is not the same as "the developers must do my bidding." The only person who has any obligation to fix the bugs you want fixed is you. Never act as if you expect someone to fix a bug by a particular date or release. This is merely obnoxious, and is likely to get the bug ignored.

But why does mozilla SUCK MY ASS?! Fix it, ASAP

No personal abuse. Bugzilla is a window into the world of Mozilla development. The fact that we permit anyone with an account to add a comment does not mean you may harass, harangue or otherwise hassle contributors. If a respected project contributor complains about your Bugzilla attitude, then you may have your account disabled. If you don't like this possibility, become a respected project contributor.

FUCK YOU, SHIT FOR BRAINS!

Re:NOTE TO FUCKWAD MODERATORS

[breon.halling]

With all due respect, mhesseltine, an earlier mention of this was posted while I was writing mine.

But seriously, thanks for the defence. I was a little amazed myself, until I spotted the eralier post...