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Cell Phones Companies Fight Number Portability
andy1307 writes "The Washington Post is reporting that wireless companies are opposing mobile number portability. According to the law as it is being written, customers would be able to transfer wired phone numbers to a wireless service. Not surprisingly, Verizon is the wireless company opposing the law."
We've had it for years, its been handy to take my number between networks without problems, but the whole cost of cross network charges is a pain. You used to know which network someone was on by their prefix, now you haven't got a clue, and its almost worth asking "what network are you on" when you first call someone, just to keep call charges down.
...and Australia is roughly the same size in area as the contiguous United States, so the argument that it is only due to small coverage for telcos in Europe (that some people have been posting) is hogwash.
Some more information:
http://www.aca.gov.au/consumer_info/publications/b rochures/mnp.htm
You can move phone numbers between GSM and CDMA in Australia as well as between Telcos. There are about four-five players competing for mobile telephony in Aus, but they have national reach and aren't fragmented like the mess in the USA.
Number portability and virtual networks is the key to a healthy and competitive cell market. I live in Norway, where we have two networks (Telenor (former state monopoly) and Netcom). These companies have the GSM infrastructure and rents out air time to virtual operators such as Chess, Sense, Carrot and You. Combine the vitual networks with law-mandatory number portability and you've got some good competition going on. The prices have gone down a bit after the portability was introduced. When there was only Telenor and Netcom, you had an effective oligopoly.
here in Canada, and I think one of the main issues here we're (as in slashdot) ignoring is the simple less sinister one: cost.
Number portability, atleast for us, is a major expensive pain in the @ss.
We are planning on moving towards number portabilty, because we feel it's ultimately good for everyone involved - new cutomers that move into our area can keep old numbers etc. etc. We also get a happier customer out of the deal, if he/she can choose us over another competitor simply because they can keep their phone number - we feel that will offset the cost of churn.
The problem is, billing systems need to be updated, massive changes in the switching equipment need to be maintained AND - we need cooperation from other Telco's. In Canada as well, there's the legal issues of satisfying the government, (CRTC), so unfourtunately everything moves at a snail's pace.
I'm not sure about other companies in the US, but I don't think it's a typical problem of the "huge corporations trying to screw the customers" in this case, which is often trumpeted by the majority of slashdotters. Basically a major rework of the phone system needs to be done throughot North America to make this work properly, and sadly this is going to take some time.
Yeah going to have to agree here. However for the UK (and maybe other EU) countries it is a general rule that mobile number begin with 07xxx. If you see a phone number you can tell if it is a landline or mobile. Within the US all the numbers are intermingled and you can't tell what a number connects to short of asking
Rus
Cheap UK and US VPS
A lot of people are complaining about the fact that in the United States, we only give out blocks of 10,000 numbers. That simply isn't true anymore. Most people don't realize this, but last November, all non-GSM (more on U.S. GSM in a sec) U.S. Cell companies 'split' their phone numbers into two identical numbers... one called the MDN (Mobile Directory Number, or Mobile Dialable Number), and the MIN (Mobile Identification Number). The MDN is what you actually dial when you call your friend on their cell phone, and the MIN is (sort of) what the call routes on (actually, it routes on a different number called the Local Routing Number or LRN, which is associated with the MIN, but I digress...).
Anyway, when the numbers got split, it because possible to dole out phone numbers in smaller blocks... if someone needs a block of 1000 numbers and it's in the same cost center (think long distance charges) as someone else who needs 1000 numbers, they can share the same block of 10000 MDNs and use different MINs with different LRNs. This whole process is called 'Number Pooling'.
All of this also allows for WNP. So essentially, the software is already doing all of the 'hard stuff' today... we've been using two phone numbers since last November. On Nov 24th 2003, you will be able to port your MDN. Your MIN will change. So your dialable number might go from Verizon to Cingular, but your MIN will change from a Verizon MIN to a Cingular MIN. You and your friends don't notice any difference... think of your dialable number like a pointer to a MIN.
Confused? See why Verizon doesn't want to do this? I think WNP is a good thing, but I barely understand this stuff, and I helped write the damned software that's supposed to do all this... imagine training hundreds of customer care staff on how this stuff works.
GSM in the U.S. is a little less scary 'cuz it was designed from the ground-up to route on a separate number from the dialable number (they call the diable number the MSISDN... forget what it stands for off the top of my head... it's pronounced 'Mizz-din'.) GSM routes (again, sort of) on the IMSI, which is programmed into the SIM card. It's kinda sorta like combining the ESN (serial number on the phone) and the LRN from the TDMA/CDMA world into one number.
igh roaming costs: happens when there is not enough competition between telcos (or worse, secret agreements to keep prices high). This is a matter of antitrust authorities.
The problem isn't roaming per se. In a given European country, all telcos operating within the country will have (almost) complete coverage. Roaming only happens when you are in another country, and even that is going away (pretty much everywhere has a Vodafone-owned operator now, for example). I can't remember when I last had to even think about roaming, it's all very transparent, and doesn't even cost that much if your operator is set up for it.
The issue is calling a phone on a network operated by another company. The precedent for this is the difference in cost between calling locally and nationally. Now the distance isn't so much physical as it is topological. Calling someone on your own network is like a local call, routing it to another operator is like a national call. It is fair that this costs more (but not much more), because the telco (or rather, the telco's equipment) has to do more work to connect a cross-network call. It's like peering arrangements between ISPs, it will almost always be cheaper (in bytes per day per dollar) to move data around within your own network than to route it via a peering point.
Just pointing out, in the US there are no cross network charges. People pay a per-minute outgoing charge defined by the carrier they signed up with irrespective of whom they are calling. Cellphone owners pay the same to send or recieve calls as defined by their carrier. This leads to a small degree of double-billing, but when comparing 5c per minute landline long distance vs 60c per minute cell times, the billing is academic.
But the cell phone industry in the US is a scam. Here's how it works. First off, you estimate your usage... be it 100 minutes, 400 minutes, or 1,000 minutes. If you are too high you are charged every month for minutes you don't use. If you are too low... and you really don't want to be too low... you spend about 75c per minute. 300 and 500 minutes at the beginning of the month might be 20 and 30 dollars, but at the end of the month a 300 minute plan going to 500 minutes will cost you 170 dollars.
That's not all. Going from local to state-wide to nation-wide roaming might cost 5 - 10 dollars per month in advance, but if you take a trip outside your calling area, and give a loved one two 30 minute update calls, expect to pay an extra 40 dollars. Larger calling areas don't necessarily mean no roaming as companies have implemented plans with off-network roaming in your home calling area... that dead zone at your favorite resturant now costs 40-60c per minute.
They also charge for long-distance, which is an example of the aformentioned double-dipping. If a person is calling you, they are paying long distance to reach you (5-15c per minute), but you are paying long distance charges to recieve the call too (15-25c per minute). Thankfully many cellular companies have plans that include this "service" for a small fee, though the fact of the matter is that they just want your money.
To lure people into using their cellphones more frequently, all carriers offer promotional night and weekend minutes. The night time has slowly crept from 6PM to 9PM, and the morning from 9AM to 6AM, but the offer is valid... usually for a limited time. AT&T is famous for cutting off promotional night and weekend minutes when a contract expires without telling the customer, which generally leads to one multi-hundred dollar bill per customer.
The upsetting thing is that of course this is all a paper exercise. There is no resource that is allocated at the beginning of the month, no bandwidth that your carrier has to purchase at truly tremendous rates if you use more than your allotted space. They don't have to send a lackey from New York to Boston to buy emergency extra air time from a carrier there. It's just a form of billing, and nobody would put up with it in any other industry.
Landline portability has been a reality for many years here... I know people who have taken their number with them throughout several locations without any sevice degradation. The article cites the %25 turnover rate as a sign of healthy competition, but numbers that high are a sign of very unhappy customers. I don't know anyone who owns a cellular phone and who hasn't been hit with at least one ludicrously high bill... $100 dollar bills are common. And while friendly, support always refuses to do anything about it except bump you up to a more expensive plan for the coming months so that you can hope it doesn't happen again... of course when you move up a plan you automatically make another one-year contract so that you can't join that ticked-off %25 churn without paying the hefty "cancelation" fees to pay for services not rendered.
Cellular companies don't want anything that would allow people to leave because they know they treat us badly, plain and simple.
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