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VPR Matrix 200A5 Reviewed
An anonymous reader writes "The hard to find VPR Matrix 200A5 laptop has been reviewed. Never heard of it? It's a laptop that's designed by F.A. Porsche and sold exclusively by...Best Buy! It seems there is starting to be a rather large following of the VPR line of laptops, but that they are getting tougher to find at Best Buy (not sure if they are discontinuing or if they are selling out stock before releasing a new version.)"
While the machine looks very nice, and performs well when it's running, I've had mine 3 months now, and out of that time, it's been working 5 days (so up and running for 5 days, down for around 85 and counting).
It died 3 days after I bought it (I really was liking it was working; light, fast, looks nice). Just dead (wouldn't turn on, no lights, etc.)
Called in to their tech support, and they sent me a box to sent it in. Took about 2 weeks total, then I had it back. They said the mother board and CPU had to be replaced.
When it came back, it was making a "thumping" noise. Two days later, the LCD died. Called tech support again, and they sent another box out.
About 2 weeks later, I got a call saying they were waiting on parts. Once I week I now get a call saying they're waiting on parts... *sigh*
So, I've spent around $2k on a laptop, and, excluding the first three days and 2 days a couple of weeks later, I haven't been able to use it.
So, my review:
1. Nice looking machine. OK performance for the money.
2. Their tech support is very good about getting the machine in for repairs (always helpful and polite, lets you know when they are having trouble and can't get it back).
3. Based on my own experience, these things break very easy.
4. They don't appear to be able to get replacement mother boards (what I'm waiting on), so if you're vpr dies, you are SOL.
I personal regret buying this laptop. I really need to have a laptop now, so I'm now in the position of having to buy another one, if I can't get Best Buy to either fix it, send me some other comparable laptop, or my money back (haven't been able to do any of these three at this point).
Any suggestions on getting them to send me some other laptop or my money? I've been trying, but they've refused to this point. Not sure what I can do, as any legal action I take against Best Buy is likely to exceed the cost of a new laptop....
Ok... I bought the 200A5 a while back and I have found it to be a great laptop functionally. I run windows 2003 Server on it and haven't had any problems. The major qualm I had about buying it initially was the keyboard. As I've seen the keyboard fall apart on the display models in bestbuy I was really worried about that. I have found however that it holds up quite well under regular use. I only had one incident when I poped a key out but it simply snaps back into place.
The integrated wireless is nice but lacks signal strength. I'd say it has about half the signal strength/distance of a standard orinoco/wavelan card. The battery life is decent. I get about 2 and a half hours on it after 6 months of use. The performance initially is limited by the harddrive that is in it. The Go420 video card is good for most things but driver support sucks. They haven't updated since the original version and nvidias drivers bluescreen the system given the nonstandard display. I'm not sure how this translates on the linux driver side.
I got so pissed at the harddrive I decided to open the system and add a 5400rpm travelstar to replace the 4200rpm drive in it. It took quite a bit of work to get the casing off (lots of screws - needless to say you can't replace the harddrive easily on this thing) and of course the thing has to support only the 9.5mm drives... There is a sleeve that holds the harddrive in place. I took a dremel to the sucker and was able to hack off the top of it so that a 12.5mm drive would fit.
All is well not... the drive fits inside the casing although the left palm rest runs a little warmer than usual now =P. Performance is much better now though. If you decide to mod your 200A5 be careful after you open it because the molding that covers the cdrw/dvd drive is very thin so the bottom part of the slot can snap off easily (nothing a little epoxy can't repair though)
Last thing of note is that I've been experimenting with using it as a peer to peer bridge between my Toshiba e750 and work lan. It works great. Activesync through 802.11b is so much faster and I can now browse the web/rdp into boxes from my pda.
Don't you dare mod me down for running windows. I work closely with my linux engineering friends and we all have a much more tempered view of both operating systems. Each has its own strengths and weaknesses. Can't we all just get along?