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NTBUGTRAQ Bashes Windows Update

BigBadBri writes "Russ Cooper, keeper of the NTBUGTRAQ list, has a few concerns (to put it mildly) with the trustworthiness of Microsoft's Windows Update."

31 of 509 comments (clear)

  1. Trust? by DJ+Rubbie · · Score: 4, Funny

    Since when did we trust Microsoft / Windows?

    --
    Please direct all bug reports to /dev/null
    1. Re:Trust? by dre80 · · Score: 4, Interesting

      If anything, messages like that are a late attempt to catch up. Netscape/Mozilla have had the Quality Feedback Agent at least since the Netscape 4 era, and it was hailed as an example to follow. Well, like it or not, the example has been followed. MS may well not treat the information the same way, but tracking bugs has become increasingly important as applications get increasingly larger and more complex.

      I don't trust Microsoft in general, but in this case they've yet to prove that their intentions are any other than making quality software.

  2. its a feature by ramzak2k · · Score: 5, Funny

    It is a feature to keep you aware of other features. Unfortunately it has a feature in itself which keeps the feature from featuring.

    --

    Siggy Say, Siggy Do
  3. So? by InfinityWpi · · Score: 4, Insightful

    This shouldn't surprise anyone at all. Anyone involved in computer security or stability is going to have doubts about any sort of update technology, especially if it's from Microsoft. All it takes is a 'minor' 'bug', like the one in the article, and we could be facing a much lerger numbers of CodeRed targets, or zombie machines, or who knows what else.

    Oh, by the way, youre car is just fine. No, no recalls at all for it. Well, one, but it's only important if you actually drive, so you're fine, I'm sure...

  4. it's better than nothing by Pov · · Score: 4, Insightful

    It's been proven time and time again that people don't patch their systems by hand. Windows Update is at least a step in the right direction, even if it does have some flaws. I can only imagine the outcry if M$ DIDN'T have a Windows Update. It would be an evil scheme or something.

    --
    --- Don't be a player hater: I meta-mod ALL negative mods as Unfair.
    1. Re:it's better than nothing by jkrise · · Score: 4, Interesting

      "people don't patch their systems by hand. "
      I've never seen anybody do that, I agree :->

      "I can only imagine the outcry if M$ DIDN'T have a Windows Update. It would be an evil scheme or something."

      Tell me something. Why is it that MS refuses to deal directly with it's own customers? Why should it sell thru OEMs etc. and support thru the web? Why can't MS offer support services directly thru their various offices and provide a CD that does the Update Services? A day's delay in couriering the CD? The CD media would cost about 20c. Even 50
      CDs a year (we're talking MS here) would cost about $10 for the CDs and a maximum of $100 for postage.

      MS support services cost much more than $150 per year, but still the customers are denied the convenience of a CD and no intrusion on their systems. Why?

      --
      If you keep throwing chairs, one day you'll break windows....
  5. Atleast, this much is clear.. by jkrise · · Score: 5, Informative

    Bugtraq hasn't trashed Microsoft Windows - just the Microsoft Windows Update.

    "has a few concerns (to put it mildly) with the trustworthiness of Microsoft's Windows Update."

    Good.

    --
    If you keep throwing chairs, one day you'll break windows....
  6. Summary by cwernli · · Score: 4, Funny

    To sum up the last few posts: Electronic Voting can't be trusted, NVidia can't be trusted, Microsoft Update can't be trusted... that's enough for one day. I'll go to sleep right now.

    1. Re:Summary by Gortbusters.org · · Score: 4, Funny

      Tomorrow in cwernli's journal, "Sleep can't be trusted!!"

      --
      --------
      Free your mind.
    2. Re:Summary by TopShelf · · Score: 4, Funny

      Be sure not to trust the NY Times either...

      --
      Stop by my site where I write about ERP systems & more
    3. Re:Summary by sisukapalli1 · · Score: 4, Funny
      To sum up the last few posts: Electronic Voting can't be trusted, NVidia can't be trusted, Microsoft Update can't be trusted... that's enough for one day. I'll go to sleep right now.

      That is a nice lead into enjoying The Matrix Reloaded.

      S

  7. Re:It seems ntbugtraq.com also runs on NT... by caluml · · Score: 5, Informative

    The site www.ntbugtraq.com is running Microsoft-IIS/5.0 on Windows 2000. p. So, close.

  8. I like Windows Update by Teckla · · Score: 5, Insightful

    I'll voice an opinion that'll surely prove to be unpopular around these parts: I like Windows Update.

    Sure, like any given piece of software, you may run into glitches and bugs at some point. But, overall, Windows Update has provided me with an extremely easy and painless way to keep my systems updated.

    Even my Mom can use it, which says a lot. It's better than any alternatives I've seen which require too much geek knowledge to operate. (Admittedly I've never seen how MacOS X handles updates.)

    -Teckla

    1. Re:I like Windows Update by andrewmc · · Score: 5, Insightful
      Windows Update has provided me with an extremely easy and painless way to keep my systems updated.
      Maybe I'm missing something, but didn't the article say that it can leave your system not fully updated, while you only think it is?
    2. Re:I like Windows Update by Alanus · · Score: 5, Informative

      Just use "up2date -u" and you're done. Even better: Schedule it...

    3. Re:I like Windows Update by Reziac · · Score: 4, Funny

      And don't you wish that NT4 SP4 had been forcefed to everyone as an automatic update? ;)

      --
      ~REZ~ #43301. Who'd fake being me anyway?
  9. Trustworthy Computing? by DaPhoenix · · Score: 4, Interesting

    Man it seems like every day we find out how to define the 'trustworthy' in "trustworthy computing"

    First Windows, then the Outlook bugs, then the Hotmail bugs, now the Windows Update security issues - not to mention the Shatter Exploit (fundamental unfixable Win API flaws)

    Mmm I love days like today. :)

    --
    -- -=innocent ramblings from the mind of an insomniatic programmer=-
  10. Re:Then work on an alternative... by DJ+Rubbie · · Score: 4, Insightful

    Actually, it has to be the only source of update because only Microsoft can do something about problems within their source code, therefore, they are the sole providers of patches for Windows.

    --
    Please direct all bug reports to /dev/null
  11. strange timing... by drummerboy714 · · Score: 4, Interesting

    Last week I spent all day downloading patches for an XP laptop that we are evaluating. Today we (my notoriously adorable assistant) received a notification that there are (surprise!) more patches to download. When I looked at the list, some of them were going back to Feb of 2002. We looked at what patches and Q#'s show as installed, and several of these are the same ones WUS show as needed. Needless to say, we are yanking the XP OS and going back to W2K. Oh, that we could use Linux in our production environment!!!!

  12. Re:I don't trust Microsoft... by Lord+Kestrel · · Score: 4, Informative

    Although I haven't had many problems with them, installing Win2k SP3 on a Vmware image causes it to fail to boot. Microsoft has a knowledge base article on it, but in order to receive the patch, you need to *call* them, which is damn expensive.

  13. Re:Why Do They Always Rip Off Unix? by the-dude-man · · Score: 4, Interesting

    AS for WU - remember most of its audience is the home user. It tries to do a worthwhile job, but from experience unless you've got a fat pipe it takes ages (10MB isn't unusual) and it craps over your settings, it DOES scan and return info on what's on your machine .......

    This is very true, and if anyone doubts it, grab yourself a copy of vmware for linux systems (ironicly, thats the ad at the top of this page) and fire up windows XP, then, do a tcpdump on the interface that vmware is using, run strings on the data inside the packets....its quite interesting what you see when you reassemble all the packets going to v4.windowsupdate.microsoft.com.

    This is also true when win98 is run within VMware, and windows update sends that nice message box saying "this is done without sending data to microsft"

    Windows, its whats for dinner

  14. Maybe not... by Uruk · · Score: 5, Insightful

    Is it better? Here's a quote from the article:

    Let me put it this way. Since the inception of Windows Update millions of computers have been infected with Trojan's that are today allowing individuals to conduct en-masse DDoS attacks. Read that how you want, but its a fact. Here's another. Since the inception of Windows Update Microsoft has gone to producing patches almost every week. Few if any business' have found Microsoft trustworthy enough to permit automatic updates

    Many people will also tell you that a false positive is far worse than a false negative. For example, if Windows Update is misconfigured and tells you that you're up to date when you're really not, that's arguably worse than not being up to date and knowing that you're not up to date. (Because in the latter situation at least you can do something about it)

    Even if technically windows update is better than nothing, it's utterly pathetic that this is the best one of the richest and most powerful corporations on the planet can do for their customers.

    --
    -- Truth goes out the door when rumor comes innuendo. -- Groucho Marx
    1. Re:Maybe not... by drinkypoo · · Score: 5, Insightful
      So wait, microsoft is releasing more updates, this is bad? So maybe some of their updates have bugs, at least we get the fixes rapidly. It's not like this doesn't happen to, say, linux - a fix breaks something else and another patch comes out three days later.

      So if that's a problem with Windows Update, perhaps that is why many companies still don't trust Open Source. The only difference here is that we don't see the source code. I don't read the source anyway, so I'm not losing anything :P

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  15. Re:turn it off by ramzak2k · · Score: 4, Informative

    if you dont like error reporting - turn it off.

    1.Start>Run
    msconfig.exe

    2.Goto Services tab and uncheck the error reporting service there.

    --

    Siggy Say, Siggy Do
  16. Re:I don't trust Microsoft... by Coz · · Score: 5, Informative

    I haven't experienced a single problem due to a Windows update.

    I have. My Wife's XP system stopped booting after a Windows Update. It's a semi-random thing - 75% of the time, after POST (and the "Windows failed to start properly last time" screen) we get a blank screen, black, forever. Power down and try again. Another 10% of the time, we get a black screen with white bars across the bottom. Power down and try again. Maybe 15% of the time, XP boots cleanly.

    Using the different boot options doesn't help, either - same results, if you're bringing up Windows and not a command prompt. Rolling back the system to two weeks prior to the behavior starting didn't fix it, either. Now, when she gets it to boot, she leaves it on (and hopes it doesn't crash and shut down when she changes users to let our daughter play Barbie games), and we fight through multiple attempts when we reboot.

    Someday, she'll get upset enough to let me reimage it for her and reinstall XP (yes, she has to use MS-only software for her job). Until then - we try, try again....

    --
    I love vegetarians - some of my favorite foods are vegetarians.
  17. The thing I don't like about Windows Update by bogie · · Score: 4, Insightful

    Isn't the security aspect, its the fact that MS hasn't gotten patching down yet. Patches from Microsoft CONSTANTLY slow down and screw up peoples computers. Every time you download a patch its like playing russian roulette.

    I just experienced this two days ago. My friend had me reinstall XP on his laptop so I started with a disc that had XP SP1 included. Now considering the huge list of known problems SP1 causes both he and myself were happy with how the system preformed after install. It seemed snappy and worked well. But then after I ran windows update and pulled down like 15 security updates, boom instant slowdown. I'd say its about 15-20% slower now. I might as well have pulled out his PIII900 and dropped in a PIII600. (And yes I specifically avoided 811493)

    When will MS stop having to reissue patches and stop slowing down and screwing up systems because they can't figure out how to make software with some decent security built in? I mean screw the security track record of other OS's, Microsoft is the one with 40 billion in the bank. They are also the ones who still don't get it and are just now telling their programmers that security needs to be considered when designing software. For about the fact that OSS exists, I still can't believe people can people can have faith in a company like that.

    --
    If you wanna get rich, you know that payback is a bitch
  18. HFNetChk still free... by Joe5678 · · Score: 4, Informative

    I never visit windows update anymore, one too many times of it installing an update that hosed my system. Shavlik still develops HFNetChk, http://hfnetchk.shavlik.com/, and it's still free. Just run it and then go to http://www.microsoft.com/security to get the updates it says you need. A bit more of a pain, but a lot more piece of mind.

  19. problems and solutions by mattdm · · Score: 4, Insightful

    Providing the solution is not his job. In a more general sense, the people who are best suited to notice and complain about problems are by definition not the people who are best suited to fix them. This is why programmers don't do all of their own QA. "This is broken" is a completely legitimate thing to say, even if you're not going to be the one to fix it.

  20. Re:In case of slashdotting, by vadim_t · · Score: 5, Insightful

    Heh, same goes for you. Please explain how do you think he could give a solution to that. I mean, this isn't Open Source. He can't just download the tar.gz and make a patch for it. All he could do is perhaps call MS, *paying for the call*, and hope that somebody there fixes the problem.

    In Open Source, complaining like this might be frowned upon sometimes. After all, we understand that not every OSS developer works for IBM, and has time and resources to fix every bug.

    However, this is commercial software, and closed source to boot. Why should anybody solve Microsoft's problems? Isn't that why people pay for work being done for them in the first place? I think he's doing pretty much the best thing he can do, complaining in public. That's the one thing that seems to work pretty well to get the attention of large companies.

  21. Re:In case of slashdotting, by walt-sjc · · Score: 4, Interesting

    Um, arn't MS Windows users paying MICROSOFT to figure this out? MS does have the in-house talent to come up with a solution for this, they just choose not to address the problem. They just go on pretending that everything is fine.

    What Russ is attepting to do is tell MS to wake the hell up and fix it, and that if you are a Windows user that you should know that Windows Update is basically a pile of shit and that you can't trust it.

    So I guess don't quite understand you beef. Is MS paying Russ to solve Windows Update problems and he isn't doing the job or something?

    As an end-user to commercial software, your job when it comes to bugs is to report them. Not fix them.

  22. Re:In case of slashdotting, by NTBugtraq · · Score: 5, Informative

    Actually, I have made suggestions as to how Windows Update could be better. The second link in my post pointed to an article I wrote last year to NTBugtraq with suggestions. That message was discussed widely within Microsoft according to people there I have spoken with, yet despite that, WU continues to suck.

    Almost everything I said in this recent message is a suggestion. They need to be more informative about the activities of the application. What's the point of doing a scan and saying you need no patches if it failed in the process and recorded a message in an obscure log on your machine? The suggestion is it shouldn't do that, it should say on the web page that the scan failed, and, provide something more of an explanation than an 8-digit error message.

    Read my message again with that mindset and I think you'll see many suggestions.

    Cheers,
    Russ - NTBugtraq Editor

    --

    Cheers,
    Russ - Surgeon General of TruSecure Corporation/NTBugtraq Editor