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T-Mobile Dumps MS SmartPhone

burgburgburg writes "It seems that T-Mobile International, Europe's second largest mobile phone operator, has decided against introducing a Microsoft SmartPhone after all. T-Mobile had announced their plans in February to introduce the MS SmartPhone this summer. Industry insiders say that the software for the phone continued to have 'fundamental problems,' leading to a high failure rate. French mobile carrier Orange introduced a MS SmartPhone, SPV, late last year. It initially had software security problems which Microsoft has claimed are patched."

21 of 294 comments (clear)

  1. yep, that's a 1.0 product for ya by atlasheavy · · Score: 5, Interesting

    Just wait for version 3.0 to come out. That'll probably be good enough to whack Nokia and Qualcomm around. Think about it: Windows, Pocket PC, Tablet PC, etc. All of these products didn't really do well until version 3 rolled around. MS usually tries to get a product into a niche just to get experience there. They then spend the next few years figuring out means to really grab hold of the niche, and then they dominate it. That's how it works with them. Not a bad business strategy at all. In fact, it's really good one.

    --

    iRooster, the Mac OS X a
    1. Re:yep, that's a 1.0 product for ya by Ami+Ganguli · · Score: 4, Interesting

      Yeah, but their competitors before were either small companies (Netscape) playing on MS turf (the desktop) or too dense to figure out they were being screwed until it was too late (IBM).

      Problem for MS is that there aren't a lot of those companies left. The small guys stay out of the way, or are already out of business, and the big guys don't trust MS.

      Of the three big pushes MS is putting on right now:

      • Smartphones: very strong, very popular incumbant - MS failing badly.
      • Consoles: very strong, very popular incumbant - MS throwing enough money at it to put in a good showing, but still not even close to winning
      • Online access: large but unstable incumbant, MS doing well by some measures, but everybody (including MS) getting destroyed by telcos and cable companies that are taking over the market.

      I suppose you could add to that the server OS market: MS looked like it was going to take over, and had lots of momentum, but the old guard (Unix, OS/390) held out long enough for a different kind of competitor (Linux) to start pushing back. It's unlikely that MS will grow their server market share any further, and it looks like they're headed for a gradual decline.

      --
      It is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail. - Abraham Maslow
    2. Re:yep, that's a 1.0 product for ya by rutledjw · · Score: 2, Interesting
      IE, WMP etc haven't done MS any good I'll disagree with you here. Financially, these products were disasters. From a loss-lead standpoint they've been great in helping MS maintain control over the desktop.

      However, if you stick to addressing the parent posters comments re: "Tablet PC and Pocket PC", I don't think either can be called a "stunning success". I don't know ANYONE using Tablet and PocketPC has been mixed with about 1/2 the folks I know returning them or getting tired of them early on

      PocketPC only had a chance as there wasn't a real alternative at first for the fancy windows-type PDA. Now Linux-based PDAs are picking up steam and people are finding that maybe a PDA doesn't need all those bells and whistles.

      IMHO, MS phone is dead. Instability is bad enough, but once phone-viruses come out? Good grief, do people want MS on their PHONE?

      Re-reading the parent, I think it may have been a VERY-well written troll. Nicely done if that's the case...

      --

      Computer Science is Applied Philosophy
  2. Not surprised. by Boss,+Pointy+Haired · · Score: 5, Interesting

    Last I heard you couldn't even make the phone dial a number straight out of Pocket Outlook.

    DUH.

    Something went very wrong in the QA chain between Microsoft, the 3rd parties and the mobile telcos when they were trying to rush this out.

  3. software updates for my phone?? by CheechBG · · Score: 3, Interesting

    I'm sorry, but I'm not really enthused by the idea of having to download "service packs" for my cell phone to protect against some little script kiddie trying to mooch off of my free minutes, or whatever it is that he's trying to get at.

    Jesus, it's a frickin PHONE, I can see PDA's, I can see embedded OS's, but trying to cram as much as they are into a phone the size that it is then springing the Microsoftian "security through service packs" is one straw too many.

    I'll stuck with having slightly bulging pockets, thanks.

    1. Re:software updates for my phone?? by Dylan+Zimmerman · · Score: 2, Interesting

      How about the simple idea that no one should be able to 0wn your cell phone?

      I completely agree with you. Cell phones should call people. Now, some extra functions are useful on occasion, but the vast majority of them aren't. If I wanted to send my friends E-mail from a portable device, I would either get a Blackberry or I would use a cell phone and my Newton to dial into my ISP. The only reason that I would get a cell phone is to make calls.

  4. Yeah patch it cowboy by jsse · · Score: 5, Interesting

    It initially had software security problems which Microsoft has claimed are patched."

    Yeah, connect your smartphone to the SmartWindowsUpdate via GPRS. It only takes about several megabytes(every week) of download(yes in fact that's entire OS replacement) and in view of the present strikely *low* GPRS rate (US$1/kbyte) it won't be too much hassle, will it? :)

    1. Re:Yeah patch it cowboy by theLOUDroom · · Score: 2, Interesting

      I don't know if he had the rate correct but I wouldn't be suprised if he did.

      Do you know what sending an SMS costs here in the US? It's actually cheaper to just call there person for five minutes than to send a few messages back an forth.

      I know, it defies all logic. SMS's are so many orders of magnitude less of a burden on the network, yet they cost more. The cell phone system here is insane.

      People in Europe have it pretty good, but the Japanese are the ones who get all the really cool stuff. If I was in Japan I could use a Sharp Zaurus as my phone and have VOIP + continuous net access.

      --
      Life is too short to proofread.
  5. ... But they don't need a carrier to approve them by sasha328 · · Score: 3, Interesting

    I have seen a MS smart phone being demoed at a recent MS product launch here in Sydney. The phone, apart from working as a standard GSM mobile, uses a GPRS internet connection to also connect to an exchange server (best with MSX 2003). (again this is carrier independent) Besides, for those who have used the XDA (a WINCE with mobile built in) can tell that the difference is only superficial, from a distance anyway)
    So, I not exactly sure what this news is all about. It's probably in relation to launching the phone with some extra value-added services usable only with the smartphone.
    I wouldn't read too much into it.

  6. Symbian by theLOUDroom · · Score: 4, Interesting

    As the ex-owner of a Psion Revo+ (replaced with a Zaurus), I will say that I expect symbian to dominate the cellphone market.

    The Symbian OS (formerly known as EPOC) was designed from the ground up for small devices with small screens. Even the older version that my Revo ran was more feature-rich and polished than any other PDA OS I've touched. Most importantly (for cellphone use) the OS itself was rock solid. I can't remember a single time when I was forced to reboot.

    Simply put, Microsoft is offering too little, too late. Most of the major cellphone manufacturers has signed on for Symbian.

    --
    Life is too short to proofread.
    1. Re:Symbian by Troed · · Score: 2, Interesting

      When I was an employee at Symbian, I read about the (then) current record. One woman (I believe) had used her Psion Series 5 for 1.5 years without a single reboot.

    2. Re:Symbian by infiniti99 · · Score: 4, Interesting

      Yup, Symbian rocks. The Psion Revo was a very cool PDA. The whole thing felt solid, and the apps worked nicely. Its email application was the best I've used on a PDA yet, and the GSM phone sync software was quite handy (I used to backup my phone on the Revo, and backup my Revo on my laptop :) ). Internet access via IR cellphone, telnet client, Opera web browser, what more could you want? It's a shame it was a minority product here in the USA. I guess no one likes PDAs with keyboards?

      Like you, now I have a Zaurus, which is an improvement over the Revo in just about every way possible, except now in a vertical form-factor (arguably also an improvement). My only complaint is the battery life. The apps could use some work, but the development environment on the Zaurus is just so damn cool (it don't get any better than Linux + Qt, folks), that I'm sure the apps will greatly improve over time. I just hope the product survives. Probably one of the reasons Psion died out in the USA is because of Palm/PocketPC dominance.

  7. Without the PC, Microsoft is helpless by rseuhs · · Score: 4, Interesting
    The days of big Microsoft advances are over.

    First, MS has only been successful in things that they can bind to Windows (prime example is MS Office which generates about 40% of MS revenues, a phyrric victory is IE which generates no revenue but was also pushed by the Windows domination), everything else is losing money.

    All the following projects have been canceled:


    - Windows/Mips
    - Windows/PowerPC
    - Windows/Alpha
    - "HomeR" Project
    - Modular Windows
    - "Otto" Project (SW for cars; 1992)
    - MMOSA (Set-Top-boxes Operating System
    - WebTV
    - Blackbird/Internet Studio (1995)
    - proprietary MSN (Microsoft should have become the sole ISP, remember?)
    - COOl (C++ Object Orientated Language)
    - PenWindows
    - Microsoft Bob
    - Ultimate TV
    - Hailstorm (2001 - 2002)

    Those projects are losing money:


    - XBox (revenues declined by 40% in Q1 2003, losses nearly doubled (+96%) http://www.golem.de/showhigh.php?file=/0305/25460. html&wort[]=xbox sorry, link is in German)
    - Non-proprietary MSN
    - Mice, keyboards
    - Cell phone OS (Stinger)

    I don't know where all the "MS will win automatically" people crawl from, if you look at their track record, they have lots and lots of unsuccessful projects.

    If you look at the big picture, MS is currently being stripped off everything except their core business (x86-desktop). And wether MS is really able to make the 64-Bit transition is questionable. They are so incompetent in producing something 64Bit that they will lose a lot of people to Linux/Athlon64, even on the desktop.

    In the non-graphic embedded market, Linux is already the standard, on cellphones Symbian is the standard and Linux is coming, leaves only PDAs, where Microsoft is still holding out (but there Linux is coming, too).

    1. Re:Without the PC, Microsoft is helpless by MonTemplar · · Score: 5, Interesting

      The days of big Microsoft advances are over.

      First, MS has only been successful in things that they can bind to Windows (prime example is MS Office which generates about 40% of MS revenues, a phyrric victory is IE which generates no revenue but was also pushed by the Windows domination), everything else is losing money.


      No argument there.

      All the following projects have been canceled:

      - Windows/Mips
      - Windows/PowerPC
      - Windows/Alpha
      - "HomeR" Project
      - Modular Windows
      - "Otto" Project (SW for cars; 1992)
      - MMOSA (Set-Top-boxes Operating System
      - WebTV
      - Blackbird/Internet Studio (1995)
      - proprietary MSN (Microsoft should have become the sole ISP, remember?)
      - COOl (C++ Object Orientated Language)
      - PenWindows
      - Microsoft Bob
      - Ultimate TV
      - Hailstorm (2001 - 2002)


      Most of these were not so much products, but rather blocking moves by MS, designed to head off possible threats to the Windows cash-cow. Admittedly, some of them were better thought out than others. *grin* PenWindows did succeed in its real purpose, that of stopping Go Corp from building a viable competitor to Windows for what was at the time thought to be the Next Big Thing. Other products you mention have been recycled into other projects - COOL eventually became C#, while Internet Studio's technology found its way into Microsoft's development tools, particularly Visual Interdev.

      If you look at the big picture, MS is currently being stripped off everything except their core business (x86-desktop). And wether MS is really able to make the 64-Bit transition is questionable. They are so incompetent in producing something 64Bit that they will lose a lot of people to Linux/Athlon64, even on the desktop.

      Based on past history, the deciding factor will not be whether or not Microsoft succeeds, but rather whether or not the competition falters or dithers long enough for Microsoft to come through with a credible bodge-job that can woo potential customers.

      --
      -MT.
  8. why do they have problems? by vistic · · Score: 5, Interesting

    I'm confused.

    I underatand why Microsoft's operating systems and word processors and stuff might be buggy: they have to provide legacy support and the hardware configurations can be complex.

    However, considering their resources and (I'm assuming) talent... shouldn't they be able to do something like this and have it be pretty sound technology?

    I think nowadays even to non-technical people, Microsoft has come to symbolize a product that will work but also let you down in so many ways in terms of quality, security, bugs, price, etc.

  9. An attempt to defend...(I'm not impressed) by djupedal · · Score: 4, Interesting

    [Clipped from MacInTouch 5/15/03]

    Jimmy Grewal followed up on recent notes about a BMW computer bug that trapped the occupant inside his car:

    I work for Microsoft (program manager for Mac Internet Explorer), and I own a 2002 BMW 745i. Though the underlying OS the vehicle is running is Windows CE for Automotive, BMW and Siemens VDO wrote all of the software that the car is running: [BMW iDrive press release]

    I don't think Microsoft should be blamed for problems with the applications written by others on top of their OS, just as no one blames Apple for the problems users have with third party software on their Macs. Furthermore, the on board computer that is running WinCEfA is used to control the radio, tv, navigation system, telephone, etc (commonly referred to a telematics features). The engine management system, electrical, etc. are controlled by another set of computers that also manage emissions, diagnostics, etc.

    The 7-Series does have a lot of issues that BMW needs to address, including major failures like this, but most of those are related to the drive-by-wire systems rather than the navigation/entertainment system that's running WinCEfA. It has its own problems, but those are related to confusing controls and an unintuitive interface

  10. From an SPV Owner... by ZaPhOd42 · · Score: 2, Interesting
    I hate to go against he usual Slashdot Anti-Microsoft grain, but I've owned an SPV for a couple of months and haven't really encountered any significant problems.

    Or rather, I've experienced no more bugs than I've had with various Nokia phones I've used in the past.

    My only real issues have been:

    1. Crap battery life. Just over 3 days standby if you're lucky. (But that said, it's got a backlit screen that's so bright the phone can be used as a torch!)

    2. Adding a contact makes a noise when the "Silent" profile is selected.

    3. Occasional problems synchronising emails and contacts with Arselook. Easily fixed by re-syncing and not really a problem because I don't use outlook.

    4. Occasional menu lagginess

    5. Playing MP3's eats battery life. But this is to be expected.

    Of course, the bonus of having an SPV is I can play Doom on my mobile!

    That said, I'm sure it's only a matter of time before I see the good old BSOD!

    1. Re:From an SPV Owner... by wheany · · Score: 2, Interesting

      You can play Doom on Nokia 7650 and 3650...

  11. msmobiles.com credibility by Anonymous Coward · · Score: 1, Interesting

    Just a sidenote about msmobiles.com site and their attitude towards different wireless players.
    Msmobiles.com is authored by Mr Jacek Rutkowski (jpzr), who got kicked out of Nokia because of industrial espionage and disloyalty. He was in close contact with Microsoft and popular opinion is that he used his position to deliver confidential information to Redmond.
    You can notice that he is using the site to vent his anger towards Nokia and to promote his one-sided pro-MS views.
    I do not know all the details behind his firing, but I used to work with him so the information is correct.

  12. Re:Guilty of WrongThink by jagnich · · Score: 2, Interesting

    Really? I support mobile devices for my company, and the only thing people use Communicators for here is self defense. The only redeeming value of them is an excellent speakerphone. Treos, on the other hand, do quite well, both as a cell phone and a very simple OS.

    Second, having used a demo Smartphone for about 2 months, it does a pretty good job of being a phone and a very good job of being a PDA. I've enjoyed using it, except that the battery doesn't last long enough.

    Also, I'm pretty tired of it blue-screening when I hang up the phone. Seriously.

  13. Re:Linux the embedded OS standard??? by letxa2000 · · Score: 3, Interesting
    Why does everyone insist on claiming that linux has taken over the embedded market?
    I work in the embedded market and it is the standard.

    I work in the embedded market, too, and me thinks you don't even realize just how big the "embedded" market is.

    For your information, *most* embedded systems don't even use an operating system. They are developed based on microcontrollers and the software is designed to solve a specific functional problem, unit cost must be minimized, and operating systems such as Linux, PalmOS, or Windows are definitely not used--the cost of the hardware necessary to run them are too high for mass production where the difference between a 25 cent part and a 50 cent part can mean hundreds of thousands of dollars in profit. Yes, I'm sure there are many "embedded" systems that use these operating systems, but to say ANY of them are the "majority" of embedded systems is far from the truth.

    The majority of embedded systems run on OS-less microcontrollers.

    To tell you the truth, I think calling Windows, Linux, or PalmOS-based systems "embedded" is to use the term liberally. I know that term is used, but embedded used to be low-level microcontroller stuff. Now "embedded" seems to mean anything that doesn't look like a computer but which has a computer inside. To me, if you're developing for Windows, Linux, or PalmOS you aren't really doing embedded development--your target system just happens to be small and/or appears to be something other than a computer.