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Trend Micro Quarantines Letter P
kkenedy writes "I thought this was the funniest thing I have read in a long time: CRN reports that a bug in an update to one of Trend Micro's security products inadvertently blocks all incoming e-mail containing the letter P." Makes me glad I don't use it, else I wouldn't get any mail, purely on the basis of my surname.
Kidna makes me wonder as to how much time they spend making that and if they even tested it before releasing it...
Candy-Coated Knowledge
OK, so Trend issued a ruleset which blocks all mail containing the letter 'P' - one and a half hours later, they fixed the problem, which is pretty good going IMHO.
I've been using Trend's Desktop solution (OfficeScan) at work for just over a year now, with no problems at all. Trend have a very good reputation for updating their rulesets very very quickly when a new virus hits the wild - for example in the case of "Love Bug" a couple of years back, they had a new pattern file available in less than 45 minutes, where other vendors took 24 to 36 hours.
Since OfficeScan (and AFAIK, all the Trend Products) can be configured to automatically update their Pattern, Engine and Core files whenever a new version becomes available, that effectively means that all desktop PC's and Servers can be running with suitable pattern files before you even see any incidence of a new virus.
People need to get some perspective on this issue - Yes, there was a problem, but it's fixed. Trend's product base is very stable, very fast and very effective. One small problem like this is just that: small !
Disclaimer: No, I don't work for Trend - I'm just a very happy end user
Disclaimer: I meant what I thought, not what I wrote! What? You can't read my Mind? Oh dear!
Anything that provides cheap and easy acccess to millions of 'potential customers' will always attract morons prepared to abuse the system regardless of the consequences for others. To replace email at this point would be a staggering endeavour with no guarantee the same abuse will not take place with the new system.
Do not try to read the dupe, thats impossible. Instead, only try to realize the truth
What truth?
There is no dupe
...when the funniest thing you have read in a while is about a software update causing random e-mail loss...
Sure, it's a minor bug, but how could they possibly have missed it while testing? It's not so much that the bug is a problem as that it indicates that they didn't check whether the patch worked before releasing it.