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Do Online Schools Provide A Quality Education?

An anonymous reader asks: "I am attending an online college for the first time and I am starting to get a bad taste in my mouth about the amount of effort that some of my professors are putting forward in my courses. I feel like some of them are 'skating' and all I am paying for is a book, a posted syllabus, and a final exam. Have any of you been to an online school, and what where your experiences like? How did you feel about the quality of education you were getting?" Corrected the charset errors, that appeared in this article. Thanks to all who pointed this out.

"After the dot com 'boom' settled down a bit, and I was no longer required to work 80 hrs a week, I decided that after ten years of being absent I would go back to school and finish up that elusive CS degree. Well, after shopping around a bit I found a very good, well known, University that was offering the degree, online.

'Cool,' I thought, no classes, all on my schedule, save gas, and I could work at 2 am if I wanted. I thought I had found the perfect way to learn.

BUT, after just one semester, I am starting to have my doubts. I am sure this is the way to go in the future, but I'm not so sure that the schools has got all the kinks worked out and I am beginning to believe that the professors, and possible even the schools, see this as a way for them to teach a class with a minimal amount of effort and cost.

You basically have a public conference area (a web based discussion group for comments) that you, the other students, and the professors participate in. This works very well because your assignments are given out on a weekly basis and you have a whole week to post comments and complete your assignments. You are required to participate in the discussions and then post your answers to quizzes in a private portfolio where it is graded by the professor and then returned to you.

Most of the professors participate in the conference like you are in a real classroom; with student asking questions and the professor responding, though, it is not real time.

But some of the professors only want you to post to the public discussion groups and never have you post to the private portfolio, basically this means they don't have to do anything accept scan the conferences and give out more assignments. They don't have to look over your work and give you any feedback. I bet it takes less than an hour a week to do this. Also, this allows other students to see the answers and just repost them.

The only thing this person seems to be doing is sitting on his butt all week; telling the students to just follow the syllabus for reading; and occasionally surfing the discussions groups to see who is there. That sounds like a very good deal for them, but I am not getting much out of this.

I also feel that ALL of the professors are very behind-the-times when it comes to IT. Just today I had a professor tell me she would not allow me to post a PDF file to my portfolio because she was worried about getting a virus when she read it?!

A few questions come to mind: Is this a quality education? Should the professors be required to show what they have done because they don't have a real classroom to attend? How much effort should a professor put forth for an online class? This has always been an issue in a real classroom, but now we have a whole new twist. Shouldn't professors be required to be a little more techno savvy before they give a course like this? Shouldn't the schools be reevaluating the 'new teaching style' and making some adjustments?

I am so angry with the way the school has set this up I will probably return to a normal class environment here at a local college, at least I know the guy is going to show up!

Has anybody else been to an online college? What were your experiences?"

5 of 598 comments (clear)

  1. My Mamma Told Me.... by moehoward · · Score: 5, Informative

    You'd better shop around.

    Quality varies greatly, as do student expectations. Some students simply want the credits and there are certainly programs out there willing to offer the "skate" option.

    However, I know plenty of professors/instructors who are passionate about online education. They spend much more time now with online stuff then they do for an in-class class. Answering emails, homework help, IM sessions, group chats, etc. And, it works and students are happier because it fits in their schedule. But in each case that I can point to as a success, the instructors are working harder.

    --
    "If you want to improve, be content to be thought foolish and stupid." - Epictetus
  2. Lowest Common Denominator Learning by orbbro · · Score: 5, Informative
    I've taken about 10 online courses over the past 2 years for my AS degree at my local community college. They use the online system provided by WebCT.

    I've come to think of online education as Lowest Common Denominator Learning (LCDL). I've had instructors who value face-to-face interaction and the "art" of teaching admit that the college is moving more and more classes to the online format because it's cheaper to run.

    My reaction after all the online courses I've taken:

    • The WebCT interface, as used by my school, tends to be clunky; many, many instructors enable all the WebCT elements (Discussion, Mail, Chat, Calendar, Lecture, etc.) but only use 2 or 3 of them.
    • Online classes tend to fall in the pattern of "read this week's chapter in book-do related lab or chapter review-take chapter quiz-repeat next week."
    • This predictable pattern tends to preclude discussion or chat sessions other than occasional homework questions or clarifications of assignments or the syllabus.
    • Instructors' technical writing skills make or break the class: The effectiveness of their "lecture" or answers to questions depends solely on their ability to write well (whereas f2f classes allow room for dynamic speakers, a variety of visual aids, and easier/dynamic student involvement & interaction).
    • Online classes can drift into a sense of disconnectedness or inconsistency, meaning I don't get that "aha!" moment of understanding the essential concepts that I often get in face-to-face learning.

    Interestingly, the best class I've taken online -- which I'm taking now -- is a Perl scripting class. It's only 1 credit hour, 3 weeks. Why?

    • The short duration means something's due every other day! This makes the class feel very focused.
    • The quizes and labs are very short and to-the-point but still challenging enough to keep my attention but not burn me out.
    • There's not a lot of reading between labs -- the instructor "chunks" the information into very digestable bits
    • It also helps that the course has a narrow focus (Perl for sysadmins) and sense of urgency (short duration).

    Okay, that was waaay more than $0.02!

    --
    "It's an erotic, spectacular scene that captures the thrusting, violent, vibrant world Bohemian spirit..."
  3. Re:University of Phoenix by haus · · Score: 5, Informative

    I also experimented with the University of Phoenix. I was disappointed with the poor feedback that I received from the professor. The assignments due in the final week made up over 50% of the course grade, and I received no feedback whatsoever on the assignment. While I am happy with the grade that I received, for the $1,266 that I paid for the course, I simply expected more.

    What really bothered me is that the school has billed my credit card for over $3,000 in billing mistakes. While they have refunded all this money, I have spent more time on the phone with them then I care to think about.

    At the moment I am looking for other options.

  4. My experience as a virtual lecturer by jjga · · Score: 5, Informative
    I have been a virtual lecturer for around 5 years now for a Venezuelan university. I am responsible for one subject belonging to an online masters degree in Technology Management (sort of like an MBA). Some of the comments I would like to note based on my experience are the following:

    • It is very easy to get away as a teacher without doing much. I have noticed that many of my colleagues do not even keep their course web pages updated. The worst part of this is that many students do not seem to care about it.
    • Related to my previous point, many students clearly do not put the same quantity of effort on the online courses as they would put in real-world courses. They seem to think they will get an excellent grade without much effort. That is one reason why every semester I have trouble with some students who were expecting a much higher score.
    • Students think that because they do not have to phisically attend, they can get away easily. I require that they send a few e-mail messages a week, and participate in the chat sessions I arrange. However, it is pretty normal for some students to "disappear" in the beginning of the semester, not participate at all in discussions, etc. and believe they will pass because they hand in the final dissertation at the end of the semester.
    • I am amazed on how many students believe that the teacher is plain stupid. Two years ago I started searching through google for random paragraphs of the dissertations I receive at the end of the semester, and was surprised to find out how many times I receive copied stuff. Those student get a straight 0 (the score system goes from 0 to 20). They believe they are the only ones who know how to use google ;-)
  5. Lots of great schools, but even more frauds... by chip6 · · Score: 5, Informative

    I've been interested in distance education for a number of years... and while there are a number of excellent schools out there, the number of fraudulent or less-than-wonderful programs is growing exponentially. Surprisingly, U of Phoenix, while certainly the most advertised program, is neither the best value nor provides the best education. Thomas Edison State, Charter Oak State, and Excelsior College (all state affiliated schools, NJ, CT and NY, respectively) generally offer much more cost-effective and high quality programs, and there are dozens of other excellent programs out there. Oh... and not to burst a bubble, but the person who mentioned the "fully accredited" degree that he got based on life experience within a few days of applying unfortunately purchased a bogus degree. There are a *lot* of schools that exist only online, operated out of Mailboxes Etc locations, with fake accreditors they've created to attest to their value. One *can* earn a fully accredited undergraduate degree based on life experience, but it typically takes 3-6 months at the absolute minimum to do all of your exams, portfolio documentation, and other work to document your knowledge. The schools who do it based on a resume and a few papers are a scam, and their degrees aren't recognized by anyone in academia, and are often "time bombs" that explode when an employer figures out that the degree is a fake. If you want to learn more about this field and find out about good programs, the website www.degreeinfo.com also has a very large (60,000 messages, 4,000 members) discussion board where all the dirt on practially every DL program that ever existed can be found with a quick search. The newsgroup alt.education.distance is another pretty good resource, though the signal-to-noise ratio, as with all unmoderated newsgroups, is pretty awful.