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Ballmer Sends Wakeup Call to Staff
Puneet writes "An MSNBC article outlines details of how the world's biggest software company seems to be facing a technology gap. Steve Ballmer, chief executive officer of Microsoft, sent a memo across the company basically saying that with no immediate breakthroughs in technology coming, and with the Linux computer operating system and a batch of other open-source programs biting at its heels, Microsoft will have to do a better job of persuading customers it has something they need.
. Microsoft must "improve business consistency" so that customers are not hit with unexpected - and unwanted - changes. Also covered by Forbes but in lesser detail."
Is this connected with .NET failing to deliver its promises and the fact that Smartphone idea met stronger resistance from cellphones vendors (especially Nokia) than MS expected?
These two were - arguably - two biggest things MS pushed in last two years. Does that memo mean they don't have anything else up their sleeve? What then with all the money spent and effort at "Microsoft Labs"?
I think it's odd the article doesn't mention apple. Sure GNU/Linux is the most immediate server threat, but apple is more likely to threaten the desktop. Also, no mention of software solutions threat (IBM, etc).
-t
http://unmoldable.com W:"No one of consequence" I:"I must know" W:"Get used to disappointment"
"Longhorn will come when we think itâ(TM)s really ready.
you have to wonder whether he thinks some of the changes are too extreme and possibly of little value to the user.
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With all OS development concentrated on Longhorn, which is several years down the road, they can't hardly do anything else. They have no new products to present to the consumer, so they have decided to hype up Longhorn instead.
Now, with Mac OS X and several free operating systems doing being able to do jsut about anything you can do with windows, companies are beginning to realise the alternatives. Managers have references of successful OSS-implementations in Office settings, and are willing to do a cost-benefit analysis to determine which suits their needs, instead of merely scoffing at OSS on the desktop.
Their mudslinging campaign agains OSS hasn't proved to be the success they thought it would be, and more draconian licensing schemes are making customers re-evaluate their need for Microsoft Products.
Notice, how I'm not talking about Joe Sixpack. Joe Sixpack will be happy to use whatever his machine comes with, as long as it does what he wants it to do. When computer manufacturers stop delivering OEM installations of Windows, we can talk about a level playing field where each OS will be judged on its own merits.
First, Microsoft should dump all money losing divisions. As I'm sure everyone here has heard, Microsoft's OSes and Office products generate over 80% profits, which the company uses to fund losers such as WebTV, MSN, the Xbox, etc.
By dumping those loses, Microsoft could drastically drop prices AND continue making the same profits. I'd be a win-win situation.
Second, drop product activation. No one likes being treated like a criminal. And as I've written here before, product activation does NOT stop real piracy, i.e., piracy for profit. The ISO for XP Professional was readily available and instructions for installing SP1 were easy to follow via tweaktown.com's instructions. Simply put, pirates were still able to copy and sell XP Pro without ANY impediment.
The real purpose of product activation is to stop friends and family from sharing copies. If Microsoft's software was lower in price, (see my first point) people would simply buy their own copy.
Third, stop the egregious software assurance type deals that only serve to piss off your customers. If you really want Linux to fail, stop giving your customers a reason to use it!
Fourth, stop with those outrageous deals to stop Linux. You know the ones, when India, China, or Germany wants to switch to open source, Microsoft bends over backwards to give practically free software. This totally pisses off customers paying way too much via software the draconian deals imposed in my third point. Secondly, it gives them an incentive to look into switching to Linux.
Fifth, stop using the BSA police to force deals. When public schools canâ(TM)t afford your software, donâ(TM)t send the police force a deal. When I didnâ(TM)t buy a GM car, they were kind enough NOT to send the police to check out my garage. We expect the same courtesy from Microsoft!
Sixth, I could go on and on and on. But since my boss expects me to work for money, Iâ(TM)ll quit here and let others post some suggestions.
If someone says he and his monkey have nothing to hide, they almost certainly do.
The issue for Microsoft is that to keep their stock prices high, they've got to show continually rising sales.
.NET - next big thing....
But they're not going to convince anyone to switch to MS product at this point...everybody already runs a MS OS or MS Office, so there's no growth there. The market has matured.
The server market has slow turnover, and growth will come slowly there (if at all).
I see them doing two things:
1) Putting license key schemes in place on their OS's, this will get a marginal revenue increase by eliminating the bulk of casual piracy for the OS
2) I imagine the same thing will happen with MS Office soon
3) Hope to god the console business takes off...
4) Come up with a DRM scheme and convince the record companies and users its a good thing. Unfortunately, they don't have a good reputation as a strategic partner.
5)
6) Palladium - next big thing....
I mean, Ballmer's right, there's nothing there that will mean a big revenue increase for MS; its just a lot of nibble around the edges.
Frankly, MS would have been better off splitting into an application company and an OS company; each individual company would be forced to innovate and take chances. But as they are now, MS is a very very conservative company, and that's not going to lead them to any big breakthroughs.
They are equal to IBM in 1975.
You were mistaken. Which is odd, since memory shouldn't be a problem for you
Don't you find it ironic that the worldâ(TM)s biggest software company got there not by innovation but rather by other means, and now they're bemoaning that very fact? They started off by buying OS code and licensing their way into most computers built. As their warchest grew and grew, they simply swallowed up other innovative companies or put innovative companies perceived as a threat to their death.
This company was never based on customer service and now they want to be perceived that way? It's going to be quite tough for this large company to change the corporate culture that has run deep in its veins since the beginning of its existence, if it's even doable at all.
"He uses statistics as a drunken man uses lampposts...for support rather than illumination." - Andrew Lang
I've had more people thank me profusely when I've handed them a copy of Open Office, just because they didn't have to shell out big bucks for the MS product. They didn't even know an alternative was available.
It's probably even money that they'll bow to internal pressure to get something out, sort of like a WinME for XP or something, a stop gap to make people buy something.
Otherwise, all those people who paid extra to be in the guarenteed update program will be upset, because it will become obvious that they are not getting very much for their money.
"It is a greater offense to steal men's labor, than their clothes"
What is "superior" depends entirely on your needs.
If Windows offers you exactly what you need, Windows is superior for that task. If Linux offers you exactly what you need, Linux is superior for that task.
"Superior" is a bad word to use, though. Try "best suited" or "works best". I am not going to claim that I know exactly what is best at what - I am sure others have their informed opinions, and are probably debating the details as we speak (does Linux really run better with multiple processors, and so on). So I try to stay out of discussions like this. But you are making a sweeping statement based on nothing but ignorance.
Your "fact" is nothing but a badly informed opinion it seems. BSD is a branch of Linux? Please.
Clever signature text goes here.
Microsoft will have to do a better job of persuading customers it has something they need
How can you be this smart and this delusional at the same time? You want to make Linux functionally irrelevant as a business OS? Here are some **REAL** ideas off the top of my head:
1) Abandon Palladium. We really don't want to use our PCs to watch movies - we have $50 DVD players for that -- see #3. 'Nuff said.
2) For that matter, your EULAs are WAY THE F___ OUT OF CONTROL. "Hmmm, it sure is an important OS security patch, but damned if I'm gonna install it because it sez right here that doing so gives MS the right to control my PC." I don't care what you *intend*, that's what it sez. If you want to control what's on my PC and what I can do with it, then you buy it for me, Mkay?
3) Quit stalking your customers like a collections company. Abolish Open Licensing 6.0 and this *STUPID* software-by-subscription idea of yours. (If you want me to re-buy your software every year, those annual subscription fees are going to have to be lower -- a **LOT** **F___'IN** **LOWER**. Office '95 was good enough for me.
4) Admit that your security problems are a direct result of your insistance in violating the #1 rule of software design: YOU NEVER MIX CODE AND DATA TOGETHER. You have specifically engineered every product you sell to be scriptable. STOP IT! Remove the OS-level scripting capabilities from your products and provide patches to your current customers to do the same on previous versions.
5) You guys are acting like the software engineering divisions at HP! Stop trying to improve things that don't need improving and realize that the only perfection is simplicity. Go out and play some golf, maybe take some dancing lessons.
Sure, I like Linux, but I also like Windows. My problem is that even though I have already given you my hard-earned money many times over, I feel like you've nailed a bulls-eye on my back and handed out shotguns to all your beer-swilling pals.
I am exploring alternatives because sticking with you is like being a hostage (as in gun-to-the-head) in a car speeding down a desert highway. If I jump out, it'll hurt, but once I stop rolling, get up, brush myself off and walk back to town, I'll be in control again.
Wow, not-so-ironically, it **really** **is** much more about 'freedom' than 'free'-dom.
"Lawyers are for sucks."
- Doug McKenzie
Or like the NY Times, where your employees are caught making up stuff. I'll never forget MS using an altered video as trial evidence. They even think "marketing" is the answer to legal problems.
Isn't this what we customers have been saying, nay, *screaming*, for years now?
I recall the days when U.S. automakers tried to sell cars by telling the buyer, "you need what we build", before they got clobbered by the imports with their "we'll build what you need" attitude. I wouldn't be looking elsewhere if Microsoft's products met my needs.
OTOH there's a big *natural* market for a company with the Features Uber Alles culture. If Microsoft would be content with a large, secure slice of the pie, instead of trying to grab the whole pie, they could do very well without revolutionary change.
The trouble comes when you try to *impose* your vision of the market on a segment which holds to a radically different vision. Lose the vision, or lose the ambition to own the market; you'll never achieve both together.
When Apple releases OS X Panther, it will give Microsoft a few months of new innovations to work on.