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Ballmer Sends Wakeup Call to Staff

Puneet writes "An MSNBC article outlines details of how the world's biggest software company seems to be facing a technology gap. Steve Ballmer, chief executive officer of Microsoft, sent a memo across the company basically saying that with no immediate breakthroughs in technology coming, and with the Linux computer operating system and a batch of other open-source programs biting at its heels, Microsoft will have to do a better job of persuading customers it has something they need. . Microsoft must "improve business consistency" so that customers are not hit with unexpected - and unwanted - changes. Also covered by Forbes but in lesser detail."

67 of 829 comments (clear)

  1. puff, puff by sweeney37 · · Score: 5, Funny

    Microsoft will have to do a better job of persuading customers it has something they need

    sounds like a few tobacco companies I know....

    "get 'em hooked young, then they'll never stop!"

    I'm sure if Microsoft could nicotine to a product, they would.

    Mike

    1. Re:puff, puff by tuffy · · Score: 5, Funny
      I'm sure if Microsoft could nicotine to a product, they would.

      Kindof gives a whole new meaning to "Microsoft Patch", doesn't it?

      --

      Ita erat quando hic adveni.

  2. Blah by GigsVT · · Score: 5, Insightful

    To back up this new push to promote a more customer-friendly Microsoft, Ballmer promised that the company would âoeincrease our advertising budget significantly for all our audiences.â

    This pretty much sums it up.

    An equal headline and probably more accurate one would be "MS launches new media campaign to portray company as customer-friendly".

    All marketing, no real changes.

    --
    I've had enough abrasive sigs. Kittens are cute and fuzzy.
    1. Re:Blah by jkrise · · Score: 5, Insightful

      "Ballmer promised that the company would âoeincrease our advertising budget"

      Isn't that the strategy used by MS at all times? Fix bugs by advertising. Release patches through the media. Release new versions through the media. Release performance reports, Aberdeen reports, Gartner reports, 'studies' CERN reports etc. through the media.

      If anything, Linux has proved that you can't fool all the people all the time. Even Gartner has woken up to Linux these days.

      --
      If you keep throwing chairs, one day you'll break windows....
    2. Re:Blah by PerryMason · · Score: 5, Funny

      I guess Steve Ballmer was right when he said that the open-source movement stifles innovation. I mean now Microsoft has to spend all that money telling us their products are great instead of coming up with the next Clippy.

      --
      "I'm tired of all this 'Aren't humanity great' bullshit. We're a virus with shoes" - Bill Hicks
    3. Re:Blah by EvilTwinSkippy · · Score: 4, Funny
      Don't forget Microsoft Bob.

      I'm waiting for the day Microsoft jumps on the BSD bandwagon. They'll have an avatar for each of the Daemons in the system. The first dark one you see will be Charon the boatman, who takes your credit card info in exchange for passage to the underworld.

      During operation, you will interface with Cthulu the resource manager. (Hell the task manager seems to consume averything available already.)

      The messenger system will be the Roman god Rumor.

      --
      "Learning is not compulsory... neither is survival."
      --Dr.W.Edwards Deming
  3. Connected with .NET and Smartphones? by Eminence · · Score: 4, Interesting

    Is this connected with .NET failing to deliver its promises and the fact that Smartphone idea met stronger resistance from cellphones vendors (especially Nokia) than MS expected?

    These two were - arguably - two biggest things MS pushed in last two years. Does that memo mean they don't have anything else up their sleeve? What then with all the money spent and effort at "Microsoft Labs"?

  4. iLoo by mrn121 · · Score: 5, Funny

    ...all of a sudden that iLoo isn't looking like such a bad idea...

  5. Increase advertising budget?? by jraf · · Score: 5, Insightful
    To back up this new push to promote a more customer-friendly Microsoft, Ballmer promised that the company would âoeincrease our advertising budget significantly for all our audiences."
    Huh? Since when do expensive advertising campaigns make a more customer-friendly company?
  6. Trustworthy computing by watzinaneihm · · Score: 5, Funny

    If Microsoft emails keep leaking like this, it is about time they came up with a "Trustworthy employee" program before the "trustworthy computing" initiative.

    --
    .ACMD setaloiv siht gnidaeR
  7. Unwanted Changes? How About License 6? by ausoleil · · Score: 5, Insightful

    More than anything, Microsoft has really hurt itself through it's new licensing plan -- and this with a competitor who offers an initial software cost of zero. That defies market logic -- to raise your prices when faced by a seemingly lower cost competitor. It almost forces the hands of IT engineers (who already face much tighter budgets) to consider open source solutions instead of Microsoft when they need an implementation of, say, an extra file and print server to hold all of the new graphics files generated by the marketing department.

    At the end of the day, it is money that makes the corporation go 'round. And, if I can offer my management and users a better solution that costs less money, it is in my absolute best interests to do so.

  8. The problem - and the solution! by Alsee · · Score: 5, Insightful

    First he identifies a problem - Microsoft has no new and innovative ideas for improving their products.

    Then he comes up with the perfect solution - "improve business consistency!" The best way we can serve our customers is by not introducing any new and innovative ideas to improve our products!

    -

    --
    - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
  9. One of Microsoft's strong points by gpinzone · · Score: 5, Insightful

    Knowing the "mess" they're in and fixing it has always been one of their strong suits. When they released Windows 3.x and found lukewarm support by WordPerfect and Lotus, they admitted it and took a course of action to correct it. When they realized they were too late in jumping on the Internet bandwagon, they admitted it and started development on a browser to compete with Netscape. Now, they realize that they are falling behind in the security and "features people need" area and will most certainly strive to correct the situation. So, don't just sit back, point your finger, and laugh; take a good look within the open source world and see what needs fixing.

  10. On the other hand... by mirko · · Score: 4, Insightful

    This could be the announcement of a new dotcomboom :

    The bigggest software company of the world just admits being stalled.

    It's high time small development structures came with new things in order to convince the investors to empty their pockets.

    Now, if we consider Microsoft's usual tendency to buy interesting startups, then the above-mentioned investors will for sure be there to re-sell them their shares.

    Or, of course, I could be dreaming but I hope not : I have some nice new software concepts for sale :-)

    --
    Trolling using another account since 2005.
  11. strange... by thoolihan · · Score: 5, Interesting

    I think it's odd the article doesn't mention apple. Sure GNU/Linux is the most immediate server threat, but apple is more likely to threaten the desktop. Also, no mention of software solutions threat (IBM, etc).

    -t

    --
    http://unmoldable.com W:"No one of consequence" I:"I must know" W:"Get used to disappointment"
  12. Lifestyle is where it is... by AcidDan · · Score: 4, Insightful

    I think that basing your model on purely technological mindset is not really the way to go - sure, technology drives the computer industry, however I believe we're moving to a more fundamental factor in choosing Information Technology:- Lifestyle.

    This is what Apple has moved to as their model - sure they provide technological goodies, but the aim is improving lifestyle, not technology for the sake of technology/innovation.

    Consider the strategy of providing Music/Movie/Image/Organiser products - Lifestyle products.

    Consumers have been fed a steady diet of new gizmo's and gadgets but it takes many years for them to actually *GET* what they can do with them.

    Bluetooth is such an example - been around for years, but only now am I using it (the technology) because I need to synchronise my Address Book and Calendar (Lifestyle).

    I believe that the industry will gain momentum over the next few years by not plugging a particula technology but marketing Lifestyle Devices/Software using new technology in innovative ways...

    -- Dan =)

  13. Re:Huzzah! by Chief+Crazy+Chicken · · Score: 5, Informative
    Linux and all of its branches like BSD
    Timeline of GNU/Linux and Unix

    Note particularly:
    1980: Bell Labs finally shows interest in BSD Unix
    -and-
    1991: 05Oct: linux 0.02, first mention of directory-name 'linux' on netnews
  14. Shakey by Mattygfunk1 · · Score: 5, Interesting
    It seems to me that Ballmer might be feeling a bit shakey after seeing preview versions of Longhorn. Considering this quote:

    "Longhorn will come when we think itâ(TM)s really ready.

    you have to wonder whether he thinks some of the changes are too extreme and possibly of little value to the user.

    __
    Dragon action figures in Australia Cheap web reseller hosting

    1. Re:Shakey by Geek+of+Tech · · Score: 5, Insightful

      Here's the thing. With their "Trusted Computing" Platform, all the bugs have to be ironed out before shipping, otherwise the chain of trust is broken. After the first bug, it is no longer Trusted Computing, but Fairly Trustable Computing.

      --
      Stop the Slashdot effect! Don't read the articles!
    2. Re:Shakey by rampant+mac · · Score: 5, Insightful
      "Longhorn will come when we think itâ(TM)s really ready.

      you have to wonder whether he thinks some of the changes are too extreme and possibly of little value to the user."

      Or it could mean Microsoft's waiting for Apple to release its next version of OS X, so they can, um, compare features and come up with new "innovative" products. Yeah...

      --
      I like big butts and I cannot lie.
    3. Re:Shakey by 4of12 · · Score: 4, Interesting

      Longhorn will come when we think itâ(TM)s really ready.

      Fortunately for Ballmer, customers will see the "value of innovation" and "need" to buy Longhorn because that will be the only way to "upgrade IE" :)

      The tightly connected orbits of Windows, Office and Internet Explorer (Outlook&Exchange) are reminescent of the bola; they will be used to trip up any attempt to escape from "innovation and integration".

      --
      "Provided by the management for your protection."
    4. Re:Shakey by jproudfo · · Score: 5, Insightful

      Well if they keep redesigning the GUI for each release of Windows, adding in more annoyances like Messenger (which they make hard to remove for the less IT literate people) then their future isn't looking too rosy.

      With Linux you can upgrade to the latest kernel and stick with KDE2 if you want. You're getting the latest drivers, security and performance enhancements but you're maintaining a familiar front end.


      Um... What? On one hand you're saying that the "less IT literate people" find it too hard to remove things like messenger and then you're suggesting that these same people should move to Linux because they can use the same GUI even after a kernel upgrade?!

      If these users can't figure out how to disable messenger (a check box), I doubt they're going to be able to figure out how to upgrade the kernel. :)

    5. Re:Shakey by EvilTwinSkippy · · Score: 4, Insightful
      Longhorn will come when we think itâ(TM)s really ready.

      We will sell no WINE before its time either. Hell at the rate they are going, Linux will be running windows programs better than the present release of windows.

      I think it is no small exaggeration that the folks at Samba understand CIFS better than the folks in Redmond do. It's only a matter of time before the executables are the same way.

      About the only way Longhorn is going to sell big is by doing something completely different. About the only way it can be completely different is by ceasing to support what already exists. If it breaks everything that exists, you cease to have any advangtage over Linux. Indeed, since most Unix apps can be simply recompiled for Linux, you are at a disadvantage.

      I think they are going to stretch Longhorn out as far as they can. Let the folks who bought Win2k and XP get a few useful years out of their systems, and then introduce this radically different and wholly incompadible new way of processing. And pray you can keep the customers locked in through licensing inertia.

      If I was Bill and Steve, I'd be selling my shares of Microsoft and planning a quiet retirement in the Islands. This plan has NEVER worked. Anyone remember Atari? How about Commadore? Apple is about the only company I can think of that has pulled not one, but two major technological upheavals off successfully. (Depending on your definition of success I suppose.)

      --
      "Learning is not compulsory... neither is survival."
      --Dr.W.Edwards Deming
  15. Stifled creativity? by xtermz · · Score: 4, Insightful

    When I first got into computers around 94-95ish, it seemed like once a week a new technology or use for current technology was being created...

    then once a month... ....then once every couple of months... ...and now maybe once a year at best..

    And when I think about it, it all seems to coincide with the increase in lawsuits against "patent violators", the DMCA, "intelectual property violations", etc etc. Basically, the big guys are stomping the little guy if he thinks outside the box, and it happens to present a challenge to their technology.

    Perhaps Microsoft needs to wake up to this big tech killmachine that they have had a hand it making, and try to reverse some of the damage that it has done. Now people are afraid to issue security warnings for fear they might be arrested for breaking the DMCA...

    insane...

    --


    I lost my concept of community when my community lost all concept of me.
  16. What else are they supposed to do? by klmth · · Score: 4, Interesting

    With all OS development concentrated on Longhorn, which is several years down the road, they can't hardly do anything else. They have no new products to present to the consumer, so they have decided to hype up Longhorn instead.

    Now, with Mac OS X and several free operating systems doing being able to do jsut about anything you can do with windows, companies are beginning to realise the alternatives. Managers have references of successful OSS-implementations in Office settings, and are willing to do a cost-benefit analysis to determine which suits their needs, instead of merely scoffing at OSS on the desktop.

    Their mudslinging campaign agains OSS hasn't proved to be the success they thought it would be, and more draconian licensing schemes are making customers re-evaluate their need for Microsoft Products.

    Notice, how I'm not talking about Joe Sixpack. Joe Sixpack will be happy to use whatever his machine comes with, as long as it does what he wants it to do. When computer manufacturers stop delivering OEM installations of Windows, we can talk about a level playing field where each OS will be judged on its own merits.

    1. Re:What else are they supposed to do? by SkArcher · · Score: 4, Interesting

      I don't think we are ever going to see a situation where high street companies are delivering 'bare' machines to the customer - the average man in the street does not want to have to install an OS of any flavour onto a machine - he wants to plug it in, turn it on and for it to work.

      The breakthrough will come when the big OEM manufacturers feel ready to deliver machines with a preinstalled Linux adaptation, which will not happen until;

      1) The big OEM manufacturers have a large enough technical support base that can handle over the phone troubleshooting on Linux based systems.
      2) A sufficiently user friendly front end is available for the average user to come to grips with easily.

      Linux geekery aside, ease of use is of the highest importance to the customer, and it is that which will sell products on a mass scale.

      --

      An infinite number of monkeys will eventually come up with the complete works of /.
    2. Re:What else are they supposed to do? by plover · · Score: 5, Interesting
      Even Joe Sixpack is starting to get fed up with Microsoft.

      Joe Sixpack has one feature that Microsoft doesn't want to exploit: he's cheap. Sure, he'll plunk down $50.00 for a game (repeatedly) but when you ask him to fork over $279 for Office (which sounds a lot like "work") he's more likely to take a second look before shelling out that kind of dough.

      Throw in the added whining 10-year-old "but Dad, I need Word for my schoolwork, teacher says" and you've got additional friction.

      I see a big void out there waiting for the Open Office crowd to step in: offering "Schoolwork CDs." It worked very well for Apple in the 80s; school sales literally kept them afloat while the IBM PC ate their lunches in the business world. Picture a schoolful of kids, all needing (yes, needing) an MSWord-compatible word processor for their home computers for their schoolwork. Now picture the local PTA volunteers burning 300 copies of "Open Office for Windows for Schools" with SIMPLE installers, and offering them to parents gratis. Would they still fork over $179 for "Office XP for Students and Teachers" if free disks are lying on a table at the exits? Or would they start seeing Open Source as a viable alternative to All Things Microsoft?

      And for those parents who can't afford the latest equipment, a Linux For Schools distro could be put together that specializes in offering only the stuff people need for schoolwork: Open Office, Mozilla, etc. No check boxes for servers, no configurations other than a time zone. For that matter, a "Configure Your Own Linux For Schools Distro" distro could be put together for the PTA crowd. It would allow the novice to input the schools name, a few bitmaps of the school logo at various resolutions, time zone, etc., and produce an ISO ready for handing out at the meetings. It could even print a disc sleeve that lists minimum computer required. That would need to be nothing more than about a 90MHz Pentium with 2GB of disk that can be had for about $20.00 from a junk trader. Hell, the PTAs invovled could probably get old PCs donated from the more "technologically current" families that they could preinstall and offer to the less affluent students or schools. I know I have a basement full of ancient PCs that aren't improving with age.

      Damn. I'm thinking this sounds pretty good...

      --
      John
    3. Re:What else are they supposed to do? by Spellbinder · · Score: 5, Insightful

      i think joe sixpack isn't the problem
      all they do is using their computer for surfing web and writing letters
      the problem is the user between geek and sixpack
      he wants to do things himself say install a printer, software, install new graphic card drivers maybe even replace his graphic card
      but he has no deeper knowledge of the system
      for this user linux is to complex to do such tasks (in sufficient time)
      it is the point where windows has the biggest advantage to linux

      --


      stop supporting microsoft with pirating their software!!!!!
    4. Re:What else are they supposed to do? by ip_vjl · · Score: 4, Funny

      nothing more than about a 90MHz Pentium with 2GB of disk

      You want to run OpenOffice.org (or current KDE or Gnome) on a 90Mhz pentium . That would be a good school distro. Start the computer when the child enters kindergarten, it will be up and ready sometime around graduation.

    5. Re:What else are they supposed to do? by alexandre · · Score: 4, Informative

      A linux for school distro was just relaesed here in
      Québec:

      http://www.edulinux.org/spip/

      it's based on mandrake 9.1 and add some better local french support and many useful tools needed in university or college ... everyone should try and make that in their own state/province :-)

    6. Re:What else are they supposed to do? by ThogScully · · Score: 4, Informative
      When Linux can come up with a browser that works as well on every site I use

      I can't believe you think IE is a better browsing experience than Mozilla. If you do, it's likely that you just haven't used Mozilla. Mozilla's features and standards compatibility are so much more advanced than IE that you've debunked your own post in this one statement alone.

      comes up with 100% Office clone (and I do mean 100%)

      Trying not to sound like a conspiracy theorist here, but you're already too reliant on MS to notice anything else. This isn't a possible goal. There's no way that reverse engineering the Microsoft proprietary formats can be as quick and accurate as Microsoft designing them. By using MSOffice, you are supporting the very formats which have already locked you into Microsoft for as long as Microsoft remains proprietary (read forever).

      Realistically, if MSOffice could open OpenOffice files, I would really have no need to use it again. I don't notice the features it lacks and like many of the features it has over MSOffice and I assume I'm not alone in that. My only qualm is that I have to save files in MSOffice formats and confirm that they look right in MSOffice before sending them to someone using it.
      -N

      --
      I've nothing to say here...
  17. Here are a couple suggestions.... by Anita+Coney · · Score: 5, Interesting

    First, Microsoft should dump all money losing divisions. As I'm sure everyone here has heard, Microsoft's OSes and Office products generate over 80% profits, which the company uses to fund losers such as WebTV, MSN, the Xbox, etc.

    By dumping those loses, Microsoft could drastically drop prices AND continue making the same profits. I'd be a win-win situation.

    Second, drop product activation. No one likes being treated like a criminal. And as I've written here before, product activation does NOT stop real piracy, i.e., piracy for profit. The ISO for XP Professional was readily available and instructions for installing SP1 were easy to follow via tweaktown.com's instructions. Simply put, pirates were still able to copy and sell XP Pro without ANY impediment.

    The real purpose of product activation is to stop friends and family from sharing copies. If Microsoft's software was lower in price, (see my first point) people would simply buy their own copy.

    Third, stop the egregious software assurance type deals that only serve to piss off your customers. If you really want Linux to fail, stop giving your customers a reason to use it!

    Fourth, stop with those outrageous deals to stop Linux. You know the ones, when India, China, or Germany wants to switch to open source, Microsoft bends over backwards to give practically free software. This totally pisses off customers paying way too much via software the draconian deals imposed in my third point. Secondly, it gives them an incentive to look into switching to Linux.

    Fifth, stop using the BSA police to force deals. When public schools canâ(TM)t afford your software, donâ(TM)t send the police force a deal. When I didnâ(TM)t buy a GM car, they were kind enough NOT to send the police to check out my garage. We expect the same courtesy from Microsoft!

    Sixth, I could go on and on and on. But since my boss expects me to work for money, Iâ(TM)ll quit here and let others post some suggestions.

    --
    If someone says he and his monkey have nothing to hide, they almost certainly do.
    1. Re:Here are a couple suggestions.... by IamTheRealMike · · Score: 5, Insightful
      By dumping those loses, Microsoft could drastically drop prices AND continue making the same profits. I'd be a win-win situation.

      No, that wouldn't work. Microsoft depends on high growth for stockholder returns, and partly to pay its salary bill. Operating systems and productivity software are a saturated market - they own it, and with flat PC sales, it's not expanding. Worse, they're about to have their lunch eaten by Linux.

      They have to spread out, and hope that todays money-loser turns into tomorrows next big thing.

      Second, drop product activation. No one likes being treated like a criminal.

      Unfortunately enough people are that it makes sense to try and maximise profits by clamping down on it.

      The real purpose of product activation is to stop friends and family from sharing copies. If Microsoft's software was lower in price, (see my first point) people would simply buy their own copy.

      What price should it be?

      Fourth, stop with those outrageous deals to stop Linux

      Yeah, this one would be nice :) But I can understand why they do it, it's like a snowslide, all it takes is a few blasts and the right place and the whole thing starts sliding. They know this.

      They also know timing is critical. Windows only has so long, eventually it will be a liability rather than an asset. Eventually it will be cut off from them as a revenue source and by that day, if they haven't diversified enough, it's game over. No more Redmond.

      They have time to do that, but it's hard. Stuff like MSN, the Xbox etc shows they in this for the long haul, as well they might be. So they need to buy time, because they don't know how fast things will move once Linux becomnes truly viable.

      Sixth, I could go on and on and on. But since my boss expects me to work for money, Iâ(TM)ll quit here and let others post some suggestions.

      Heh, my boss too, so one last one - unfortunately being nice to their customers isn't going to turn Microsoft around, it's far too late for that. They have to leave Windows before it drags them down with it, and until they manage that it's a race against time.

  18. Re:Unwanted Changes? How About License 6? by tkrotchko · · Score: 5, Interesting

    The issue for Microsoft is that to keep their stock prices high, they've got to show continually rising sales.

    But they're not going to convince anyone to switch to MS product at this point...everybody already runs a MS OS or MS Office, so there's no growth there. The market has matured.

    The server market has slow turnover, and growth will come slowly there (if at all).

    I see them doing two things:

    1) Putting license key schemes in place on their OS's, this will get a marginal revenue increase by eliminating the bulk of casual piracy for the OS

    2) I imagine the same thing will happen with MS Office soon

    3) Hope to god the console business takes off...

    4) Come up with a DRM scheme and convince the record companies and users its a good thing. Unfortunately, they don't have a good reputation as a strategic partner.

    5) .NET - next big thing....

    6) Palladium - next big thing....

    I mean, Ballmer's right, there's nothing there that will mean a big revenue increase for MS; its just a lot of nibble around the edges.

    Frankly, MS would have been better off splitting into an application company and an OS company; each individual company would be forced to innovate and take chances. But as they are now, MS is a very very conservative company, and that's not going to lead them to any big breakthroughs.

    They are equal to IBM in 1975.

    --
    You were mistaken. Which is odd, since memory shouldn't be a problem for you
  19. Advertising Budget? by Matrix272 · · Score: 5, Insightful

    The article says that Ballmer plans to "increase our advertising budget significantly for all our audiences". Does anyone else see that as treating the symptom rather than the disease? The point of the article was that Microsoft doesn't seem to have anything to persuade people to buy its products, so instead of INNOVATING, they're going to "persuade" people that they need Microsoft. The problem isn't that people don't need Microsoft, the problem is that Microsoft isn't creating anything new and exciting in the computer world... and increasing the advertising budget by all the money in Fort Knox isn't going to change that.

    --
    "It's better to have a gun and not need it than need a gun and not have it." ~ Christian Slater, True Romance
  20. Maybe ballmer should read more by Anonymous Coward · · Score: 5, Informative
    When you compare POSIX native thread in the next release of Linux and this article by Chris Brumme about AppDomains it's obvious the issues with distributed transaction on windows platform has serious problems. In Brumme's article, he discusses why creating new threads is heavy weight and diificult to scale. Read his other articles, they are very informative. Distributed transactions don't necessarily require threading, but without a robust threading implementation, solving the problem is that much harder. Not only that, doing complex distributed transactions requires a robust Object Persistence manager, which isn't available from microsoft. There are third party tools for .NET that do Object Persistence management, but it's not nearly as mature as several Open source apps.


    There are several important differences between how .NET handles dynamic runtime loading of classes and how java does it. .NET requires a separate AppDomain, which means it has a higher overhead. Using a separate AppDomain is only needed if you need to unload/reload an assembly at runtime. Although java classloaders are difficult to grasp for many programmers, it provides a better way of handling dynamic loading. I won't bother going into the details of how dynamic loading works. Tomcat has plenty of examples of how it is done for each webapp.

  21. Re:Huzzah! by Latent+IT · · Score: 4, Insightful

    The one thing that Microsoft Windows beats back Linux in every time is compatability... With Windows, it's DirectX all the way.

    Well, or OpenGL for those little indie games like Quake III or Doom III.

  22. Hot Air Or ... by 4of12 · · Score: 4, Insightful

    Ballmer is well known for blowing a lot of hot air, so it's often hard to know What Exactly He's Really Saying.

    My translation is that he's saying Microsoft is appearing to reach either an upper asymptote or a maximum (with decreases to follow) in terms of company growth, revenue, etc.

    I'm inclined to believe this translation based on his recent failure in Munich to stave off a large scale Linux desktop deployment and on his large sale of MSFT stock "to diversify his portfolio".

    --
    "Provided by the management for your protection."
    1. Re:Hot Air Or ... by watzinaneihm · · Score: 4, Funny

      Ballmer is well known for blowing a lot of hot air, so it's often hard to know What Exactly He's Really Saying.
      From this I know you are incorrect.He's the most lucid and clear guy I've ever seen. He even repeats it just in case you don't understand.

      --
      .ACMD setaloiv siht gnidaeR
  23. The solution is... by wfrp01 · · Score: 4, Funny

    Microsoft must âoeimprove business consistencyâ

    The best way to improve "business consistency" is to stop upgrading your Microsoft products. Just keep them the same.

    --

    --Lawrence Lessig for Congress!
  24. It's Ironic by chia_monkey · · Score: 4, Interesting

    Don't you find it ironic that the worldâ(TM)s biggest software company got there not by innovation but rather by other means, and now they're bemoaning that very fact? They started off by buying OS code and licensing their way into most computers built. As their warchest grew and grew, they simply swallowed up other innovative companies or put innovative companies perceived as a threat to their death.

    This company was never based on customer service and now they want to be perceived that way? It's going to be quite tough for this large company to change the corporate culture that has run deep in its veins since the beginning of its existence, if it's even doable at all.

    --

    "He uses statistics as a drunken man uses lampposts...for support rather than illumination." - Andrew Lang
  25. Re:Huzzah! by Metasquares · · Score: 4, Insightful

    The only reason Linux isn't compatible with most hardware is because most hardware companies don't want to be bothered developing drivers for a less popular platform (*Cough* ATI). Theoretically, when Linux becomes a bit more mainstream, it will become nearly as supportive of hardware as Windows is. I agree about the ease of use argument, though. Until Linux becomes easier to install and use, it's not going to be as popular as Windows.

  26. When did .NET fail? by OrangeGoo · · Score: 5, Informative

    Sorry, I haven't seen a failure of .NET. I'm just curious where you're looking. I work for the US Army Corps of Engineers, and we use the heck out of .NET and everyone loves it. There is some Java development here, too, but most of our new stuff is in C# (which is, of course, essentially a Microsoft-ized Java).

    I haven't heard any complaints from people who use .NET on a regular basis. Personally, I think it's great.

  27. Re:.NET failed? by kahei · · Score: 4, Informative

    Yeah, I know. I am STILL regularly explaining to people what the hell .NET is. Microsoft could have said:

    '.NET is a runtime environment and set of libraries for programs written in a bytecode called IL. There are some developer tools that compile languages like C# to IL, and there are some high-level services like ASP.NET implemented in .NET'

    What they said was, I believe:

    '.NET is all about XML. .NET *is* XML'

    This is part of what they got for putting Steve Ballmer in charge.

    So as a PR thing, yeah, totally mishandled. But for providing solutions, it's very good -- I'd use it over Java whenever possible, and so would several ex-Java people I know.

    --
    Whence? Hence. Whither? Thither.
  28. Re:Huzzah! by MeNeXT · · Score: 4, Insightful
    You need no disk, on FreeBSD it's called pkg_add.


    Oh! You need not wait for the install to finish you can continue doing other things such as installing other packages.


    Depending on which Linux version you are using it can be almost as simple. The last time I waited for an app to install was at a clients location on windows.


    Windows has no advantage over Linux except for the limitation which it places on it's users. I'll use you own example to demonstarte; once you have chosen Direct X do not ever expect that it will run on anything but windows (and as long as M$ chosses to support it) but if you choose a standard there is always a possiblility of it running on all you future hardware.


    Windows comes with a LOT of limitations and the only way you realise them is once you start using other products.....

    --
    DRM? No thanks, I'll just get it somewhere else...
  29. Marketing Technology by Alien54 · · Score: 5, Interesting
    Basically this sounds not like actual technology, but a complaint that many folks have figured out ways to get around Microsoft's Marketing Technology (things like licenses, etc) that locks them into MS products.

    I've had more people thank me profusely when I've handed them a copy of Open Office, just because they didn't have to shell out big bucks for the MS product. They didn't even know an alternative was available.

    • Some industry analysts have pencilled in 2005, but the company is not prepared to endorse that view. Also, following its recent commitment to delaying software releases until it has ironed out all the bugs â" a marked departure from the companyâ(TM)s earlier practice â" Microsoft seems more than prepared to wait.

    It's probably even money that they'll bow to internal pressure to get something out, sort of like a WinME for XP or something, a stop gap to make people buy something.

    Otherwise, all those people who paid extra to be in the guarenteed update program will be upset, because it will become obvious that they are not getting very much for their money.

    --
    "It is a greater offense to steal men's labor, than their clothes"
    1. Re:Marketing Technology by ReelOddeeo · · Score: 5, Funny

      It's probably even money that they'll bow to internal pressure to get something out, sort of like a WinME for XP or something, a stop gap to make people buy something.

      Otherwise, all those people who paid extra to be in the guarenteed update program will be upset, because it will become obvious that they are not getting very much for their money.


      That's kind of the delema that they've painted themselves into. We will ship no software before it's time. But we've already taken people's money so that they can get implied promised upgrades.


      Our father, who art in Redmond
      Microsoft be they name
      Thy monopoly come, thy will be done
      throughout the earth as it is in the US.

      Give us this day, our daily license activation key
      And forgive us our bug reports
      as we forgive our system crashes
      And lead us not into competition
      But deliver us from innovation
      For thine is the Control, and the Power and the Greed
      Forever. Amen.

      --

      Those who would give up liberty in exchange for security and DRM should switch to Microsoft Palladium!
  30. ...while Apple keeps building bridges by mblase · · Score: 5, Insightful

    Apple may be marginalized, but they're the ones on the consumer end who keep building the bridges Microsoft has to walk across. No new technology coming forward? Apple built their own with the iPod. They were late to the game with iTunes, granted, but iPhoto, iMovie and iDVD are still leaps and bounds ahead of any competition in terms of ease-of-use.

    The "digital hub" strategy they're embracing is working very well for Apple. The only problem, natch, is that digital camcorders (and camcorders and DVD burners) are still too expensive to be casually embraced by most consumers. But then, prices are getting lower all the time -- simple digital cameras under $100 are easy to come by, and used iPods can be found on eBay for as low as $100-$150. Apple knows that people are doing less and less with their personal computers but more and more with the other "computers" around them, and constantly works on ways to tie those peripherals to Apple's hardware and software.

    What Microsoft ought to be throwing it's money towards, then, is building easy-to-use consumer software that consumers actually *want* to use, not because they're gimmicky but because they're easy to understand. Media Player is a good start. Their video editor needs much work, and integrating it with the ever-cheaper DVD burners and VideoCD writers could only help them.

    Then let's try some new ideas, just to see if they take off. Skip the Tablet PC thing; build a cheap (like $50-$60) e-book reader that people can actually afford and will want to own, then get the magazine and newspaper publishers to sign on. Try to really integrate webcams and IM. A Flash-format animation creator for under $50 so people can make their own cartoons. They don't have to give this stuff away with the OS, if they make it cheap enough to buy separately. (I'm keen on that $50 price point, which is the most your average consumer will spend on non-profit-making software.)

    Microsoft is, IMO, so bent on keeping the business markets that they've all but neglected their consumer market. Aside from some pretty colors, self-customizing menus and Apple-chasing software hacks, they've not done anything new for the home market since Windows 95 was released. It's good for them to spend time building tools that developers and managers want to have, but it helps their image immensely to add the stuff home users would want to have -- even if they don't make as much profit from it.

  31. IBM re-invented itself ... by dunstan · · Score: 4, Insightful

    At one level Microsoft has so much cash in the bank that it could live off the hump for years and years and years. They identified the problem: lack of a recurring revenue stream, and the need to sell more OS/Office licences to create revenue.

    There are two solutions for this problem:
    1) Develop a strong services and solutions offering, where business will trust you with their IT and pay lots of money for good service
    2) Invent a way to squeeze recurring revenue out of your installed user base without offering anything substantially more

    IBM chose (1), Microsoft chose (2).

    Consider the phases of IT: firstly there was the traditional IBM phase where by far the largest cost was hardware, even allowing for teams of people writing in-house software. This characterises the period up to, say, 1980, and by 1990 IBM was almost dead on its feet; secondly there was the phase where commercial packaged software was a major part of IT decision making, starting with putting Lotus 1-2-3 in front of decision makers, and continuing through the Windows/Office age. This phase was characterised by the PHB saying "I want 10,000 computers running Wordperfect and Lotus".

    Now we are into the next phase, where both hardware and packaged software are commodities within a solution or service. This is why companies such as EDS, CSC and IBM (and smaller players in this market) matter more than Microsoft. If Ballmer thinks that some new technological gizmo will get people spending again then he's wrong: there may well be a lot of individual buyers for new toys, but neither the business desktop nor my mum need or want a new killer technology. They need, and already have, a working toolset to send email, browse the web (and use web enabled applications) and create documents. Essentially we have now commoditised the information rather than the software (yes, I know this process isn't complete, but it's under way).

    Now the good bit: Microsoft has so much cash that it needn't deal with this issue for years yet. IBM got into deep doodoo before reinventing itself. Microsoft is showing the signs that it expects to spend several years yet digging the hole in the same place.

    Dunstan

    --
    The last scintilla of doubt just rode out of town
  32. Re:Huzzah! by hkmwbz · · Score: 4, Interesting
    I'll probably be modded down for stating the obvious, but it has to be said...

    What is "superior" depends entirely on your needs.

    If Windows offers you exactly what you need, Windows is superior for that task. If Linux offers you exactly what you need, Linux is superior for that task.

    "Superior" is a bad word to use, though. Try "best suited" or "works best". I am not going to claim that I know exactly what is best at what - I am sure others have their informed opinions, and are probably debating the details as we speak (does Linux really run better with multiple processors, and so on). So I try to stay out of discussions like this. But you are making a sweeping statement based on nothing but ignorance.

    Your "fact" is nothing but a badly informed opinion it seems. BSD is a branch of Linux? Please.

    --
    Clever signature text goes here.
  33. Not so crazy by Dr.+Evil · · Score: 4, Insightful

    MS has been trying to figure out a way to stop the upgrade cycle for some time now. They've been looking at software rental and time limited licensing.

    In 1999(ish), customers wanted to keep Office 97. It did everything they needed.

    Microsoft wanted people to buy new software. They crammed all the features they could into Office 2000, but aside from making Clippy easier to get rid of, people weren't compelled. It wasn't until Microsoft refused to sell Office 97 licenses that Office 2000 sales really picked up.

    OpenOffice has a competitive edge here. As long as the Win32 api sticks, or Linux is ported to modern CPUs, you will always be able to put OpenOffice on a new machine.

    So, Microsoft needs to be competitive (long term... short term OO is unnoticable). Microsoft needs revenue. Customers need to write, read and share information.

    .Net offers them this ability, and their new licensing offers them this ability. If they supported fat client software with the tenaciousness of IBM (e.g. Office 97 will be supported until some nutty year like 2020 and the file format will always be supported), or if they went to that screwed up ASP model with .net, they can lock customers in to regular fees, but they can also offer continual improvements and pay-per-use features.

    People hate the upgrade cycle. Where I work, we're only deploying Windows XP and Office XP because Microsoft will eventually drop support for 2000.

  34. Hey, Ballmer - you *still* don't get it. by Asprin · · Score: 5, Interesting


    Microsoft will have to do a better job of persuading customers it has something they need

    How can you be this smart and this delusional at the same time? You want to make Linux functionally irrelevant as a business OS? Here are some **REAL** ideas off the top of my head:

    1) Abandon Palladium. We really don't want to use our PCs to watch movies - we have $50 DVD players for that -- see #3. 'Nuff said.

    2) For that matter, your EULAs are WAY THE F___ OUT OF CONTROL. "Hmmm, it sure is an important OS security patch, but damned if I'm gonna install it because it sez right here that doing so gives MS the right to control my PC." I don't care what you *intend*, that's what it sez. If you want to control what's on my PC and what I can do with it, then you buy it for me, Mkay?

    3) Quit stalking your customers like a collections company. Abolish Open Licensing 6.0 and this *STUPID* software-by-subscription idea of yours. (If you want me to re-buy your software every year, those annual subscription fees are going to have to be lower -- a **LOT** **F___'IN** **LOWER**. Office '95 was good enough for me.

    4) Admit that your security problems are a direct result of your insistance in violating the #1 rule of software design: YOU NEVER MIX CODE AND DATA TOGETHER. You have specifically engineered every product you sell to be scriptable. STOP IT! Remove the OS-level scripting capabilities from your products and provide patches to your current customers to do the same on previous versions.

    5) You guys are acting like the software engineering divisions at HP! Stop trying to improve things that don't need improving and realize that the only perfection is simplicity. Go out and play some golf, maybe take some dancing lessons. ;)

    Sure, I like Linux, but I also like Windows. My problem is that even though I have already given you my hard-earned money many times over, I feel like you've nailed a bulls-eye on my back and handed out shotguns to all your beer-swilling pals.

    I am exploring alternatives because sticking with you is like being a hostage (as in gun-to-the-head) in a car speeding down a desert highway. If I jump out, it'll hurt, but once I stop rolling, get up, brush myself off and walk back to town, I'll be in control again.

    Wow, not-so-ironically, it **really** **is** much more about 'freedom' than 'free'-dom.

    --
    "Lawyers are for sucks."
    - Doug McKenzie
  35. Nothing left to Steal by Ridgelift · · Score: 5, Funny

    "...with no immediate breakthroughs in technology coming..."

    Translation: We've run out of other people's ideas to steal.

  36. Re:Microsoft "Producing" software ? by Kombat · · Score: 4, Insightful

    No, Microsoft doesn't create software.

    No? Who did they steal BOB from? Word? Excel? Visual Studio? Visual Basic? .NET? Windows NT/XP/2000? XBox?

    I call BS. Sure, like virtually every other company in existance, Microsoft occassionally bought into a tech that was already seeded, and then enhanced it, rather than starting from scratch. There's nothing nefarious about that - that's just good business.

    But to claim that they've created nothing new is pure ignorance.

    Kevin.

    --
    Like woodworking? Build your own picture frames.
  37. Re:Perception Is Reality by dheltzel · · Score: 4, Interesting

    Or like the NY Times, where your employees are caught making up stuff. I'll never forget MS using an altered video as trial evidence. They even think "marketing" is the answer to legal problems.

  38. What we really want . . . . by LazloToth · · Score: 5, Insightful

    "...companies have turned to Linux and other open-source software programs, seeing them as cheap but adequate alternatives."

    I'd amend this to say companies find that Linux and Friends aren't just "cheap but adequate." Instead, we find on the server side that they are cheap, rock solid, effective, and simple. In my opinion, Microsoft does do many things well. But MS continues to believe that "featurization" is what companies want, and that corporate types will see additional features as being worth additional time, trouble, and money. What MS might finally be seeing is that more feature-laden, more trouble-prone, and more expensive is NOT what we're looking for. Open Source code should serve as a model for Microsoft, at least in the back office, because it's written by geeks, for geeks. And, obviously, it works.

    --


    It's only funny until someone gets hurt. Then, it's hilarious.
  39. kept them afloat? by rodik · · Score: 5, Funny

    ...school sales literally kept [Apple] afloat while the IBM PC ate their lunches (...)

    What do you mean? They had swimming on their schedule or something? :P

  40. The AVERAGE man on the street? by medscaper · · Score: 4, Funny
    the average man in the street does not want to have to install an OS of any flavour onto a machine

    I agree. I would guess that the average man in the street has first and foremost on his mind to get the hell outta the street...

    --
    Any sufficiently well-organized Government is indistinguishable from bullshit.
  41. Matrix Quote . . . by DongleFondle · · Score: 5, Funny

    " . . . and with the Linux computer operating system and a batch of other open-source programs biting at its heels, Microsoft will have to do a better job of persuading customers it has something they need."

    "I know you're out there. I can feel you now. I know that you're afraid. You're afraid of us. You're afraid of change. I don't know the future. I didn't come here to tell you how this is going to end. I came here to tell you how it's going to begin. I'm going to hang up this phone, and then I'm going to show these people what you don't want them to see. I'm going to show them a world....without you. A world without rules and controls. Without borders or boundaries. A world where anything is possible. Where we go from there, is a choice I leave to you."

  42. Schoolwork LiveCD by dmaxwell · · Score: 4, Insightful

    It sounds like everything being asked for could be done with something like a customized Knoppix. As you say, a friendly set of utilities for lightly customizing the final disk would be nice. If the parent in question has a spare PC that meets a minimum set of requirements then chuck in a nice friendly "Permanent Install icon" on the desktop. That would sidestep the repartitioning issue pretty handily.

    A less heavy handed approach would be something like those FOSS cds for Windows we heard about a few months ago. Put the Windows ports of some schoolwork relavent projects on some CDs and hand those out.

  43. Clue caught at last by mwood · · Score: 4, Interesting

    Isn't this what we customers have been saying, nay, *screaming*, for years now?

    I recall the days when U.S. automakers tried to sell cars by telling the buyer, "you need what we build", before they got clobbered by the imports with their "we'll build what you need" attitude. I wouldn't be looking elsewhere if Microsoft's products met my needs.

    OTOH there's a big *natural* market for a company with the Features Uber Alles culture. If Microsoft would be content with a large, secure slice of the pie, instead of trying to grab the whole pie, they could do very well without revolutionary change.

    The trouble comes when you try to *impose* your vision of the market on a segment which holds to a radically different vision. Lose the vision, or lose the ambition to own the market; you'll never achieve both together.

  44. Misnomer by leonbrooks · · Score: 4, Insightful

    "Trustworthy Computing" means that suppliers (primarily Microsoft) can trust it, not the owner or user.

    Longhorn will break everything, which is a feature they'll have a real problem selling to end-users without an enormous helping of new value somewhere (and possibly even then). By which time, the Linus Torvalds World Domination Programme will have caught up with them. (-:

    --
    Got time? Spend some of it coding or testing
  45. Re:Huzzah! by Sj0 · · Score: 5, Insightful

    You seem to have a couple things confused. I could be mistaken, but it looks that way.

    Taking forever to choose a platform for graphics and sound isn't a product of compatibility, it's a product of choice. I know that's a foreign concept to a lot of computer users, so I'll explain. You see, in an efficient marketplace, there are generally several competitors, all who have their respective strengths and weaknesses. Sometimes, it will take a customer more than half a second(!!) to decide, based on these strengths and weaknesses, which is fine, because in that way, mulitple products(now, this is the important part now) can co-exist because not every customer has the same requirements. To put this in a less abstract way, look at your grocers juice aisle, at the orange juice. Odds are, there might be Sun Rype, Dole, Minute Maid and Sunkist, all in the same aisle. They don't stock them all because it's the idealistic thing to do, they do it because some people have different goals and different desires.(My personal favourite is Sun Rype, because the rest taste like orange peels).

    As for the installer, last time I checked, Linux was not Red Hat. Mandrake, for instance, has an installation from scratch that puts the Windows 2k or XP installations to shame in terms of allowing the beginner to install the product without knowing a thing, yet allowing experts to delve into details.

    I wouldn't really argue that Linux is technically superior in every way to Windows, as there are a few features which I think windows does better than the Linux platforms I've seen(and I doubt that will change until the 2.6 kernel is released and bundled into new distributions), but you haven't given an example otherwise. The lack of choice on the Windows platform and the fact that you don't think the installer is simple enough are not technical reasons Windows would be superior to Linux. They're pet peeves at best, and massive misinterpetations of what exactly "Linux" is at worst.

    Great idea using the old "I'll probably get modded down for saying this" bluff. Gets 'em every time. Weakminded fools. Though I'll probably be modded to hell for saying that. ;)

    --
    It's been a long time.
  46. Minor point... by phillymjs · · Score: 4, Insightful

    Admit that your security problems are a direct result of your insistance in violating the #1 rule of software design: YOU NEVER MIX CODE AND DATA TOGETHER. You have specifically engineered every product you sell to be scriptable. STOP IT!

    For years Apple has had AppleScript, an extremely powerful scripting language. Almost every worthwhile Mac application is scriptable. In all the years that AppleScript has been around, how many times has this been exploited? Once, and it was a pretty poor job.

    The problem is not the scriptability of Microsoft's products, it's just that they chose to make it a gee-whiz feature and get it out in the marketplace, instead of taking the time and doing it right.

    ~Philly

  47. Hysterical, not just Funny by Arbogast_II · · Score: 5, Funny

    I need to sue SlashDot for all the Hot Coffee I spilt on myself laughing!!!

    --


    HenryJamesFeltus.com
  48. Innovation is coming Steve, don't worry. by presearch · · Score: 4, Interesting

    When Apple releases OS X Panther, it will give Microsoft a few months of new innovations to work on.

  49. Longhorn will not be backwards compatible by truthsearch · · Score: 4, Insightful

    Read this. Longhorn will not be backwards compatible. Windows Server 2003 is not compatible with Windows 2000, so what makes you think they wouldn't further break compatibility? As my employer has found out they are in the continual process of making customers re-write their applications to run on Windows. This continues their revenue stream. Why do customers put up with this? Past investment in Microsoft makes people reluctant to give up. Desktop monopoly is also a major factor.