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Experiences w/ Computer Service Contracting Entities?

dlur asks: "In an attempt to bring more revenue into my company's pockets (and then eventually mine), I've been trying to find more contract work. I've found quite a bit of stuff, and we've been an HP ASP for some time now, but I'm wondering what all you readers do for contracted service work? There's quite a few companies to contract with including Panda TPM, BancTec, PC SOS, Barrister, and many more. Which companies have you had the highest call volume come into you from? Which had the easiest time filling out their vast amounts of paper trails, or lack thereof? Which companies have you generally had the best experience working with? Are there any other outlets similar to these service contracts and warranty claim work for the big companies (Dell, HP/Compaq, IBM) that you're aware of that might be useful to the readers?"

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  1. Re:What exactly are you trying to do ? by dlur · · Score: 2, Informative

    Although it would seem that nobody even bothered to read the article before posting (as usual) due to the only replies so far relating to programming contract work, of which there is nothing even mentioned in the article, this is the jist of what I want to know.

    I fix computers. My company fixes and sells computers. We fix our own computers under warranty. We fix HP's computers under warranty. It costs us money to fix our own computers under warranty. It costs HP money to have us fix their computers and printers under warranty and it, in turn, comes to us as income for fixing what they sold. We'd like to fix more computers and printers and stuff under warranty that other companies have sold to customers that did not buy computers or printers from us. We'd also like to have oppurtunites to do service and networking contract work for large companies and government offices that have a contract with some large company. The question is, which companies other than those listed in the article above, would you go about using to achieve these goals?

    Note that this article has absolutely nothing to do with writing code, programming, FORTRAN, fuzzy brown squirrels, or beach balls. It has to do with doing warranty work for PC vendors and getting paid to do it.

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