Experiences w/ Computer Service Contracting Entities?

dlur asks: "In an attempt to bring more revenue into my company's pockets (and then eventually mine), I've been trying to find more contract work. I've found quite a bit of stuff, and we've been an HP ASP for some time now, but I'm wondering what all you readers do for contracted service work? There's quite a few companies to contract with including Panda TPM, BancTec, PC SOS, Barrister, and many more. Which companies have you had the highest call volume come into you from? Which had the easiest time filling out their vast amounts of paper trails, or lack thereof? Which companies have you generally had the best experience working with? Are there any other outlets similar to these service contracts and warranty claim work for the big companies (Dell, HP/Compaq, IBM) that you're aware of that might be useful to the readers?"

Comments

My experience

[Mensa Babe]

For at least six years, I have been working exclusively as a consultant, but I generally don't use any people or companies between myself and someone, whom I work for (except maybe Western Union). I hate bureaucracy. I send them my code, they send me their money. That's it. Anything more is unnecessarily suboptimal in my opinion. But your milage might vary. It's all about finding a solution which is best for your specific needs. There is no universal solution for everyone.