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SBC Hit with Antitrust Lawsuit

mrtaco01 writes "Four Internet service providers have filed an antitrust suit against SBC Communications, alleging that the Baby Bell unfairly inflated wholesale prices for high-speed Internet access."

21 of 209 comments (clear)

  1. Finally... by kmak · · Score: 1, Interesting

    Maybe now we can get lower price broadband... 50$ a month is still a bit high, especially after all these years..

    --

    I'm not the devil.. just his advocate.
  2. This will lead to lower broadband pricing? by MtViewGuy · · Score: 4, Interesting

    I think this case could have a big precedent if the plantiffs win.

    It could mean that your installed DSL line could have several different choices of ISP's instead of just the ISP officially supported by the telephone company, which will lead to price competition and eventually monthly pricing more akin to dial-up pricing (e.g., US$20 to US$22 per month unlimited access).

  3. Only SBC? by Anonymous Coward · · Score: 2, Interesting

    Is this not to say that other independent ISP's shouldn't follow suit and file against Verizon who does the very same thing? I ended up paying over $80/mo. just because of Verizon's ability to "make the line DSL ready" at $42.00 a month. What a joke!

  4. I'm happy with it. by Creepy+Crawler · · Score: 5, Interesting

    We lived about 15000 ft from the CO, and we wanted DSL. We called them, and instead of saying "GFY", they said they'd look into it and call back.

    One day later, they said we could get it. Turns out, we were the first, i repeat, FIRST in that whole area for DSL. They installed a DSLAM and got rid of 2 load coils on the lines. All that for a piddly 30$ a month for a 1 year contract.

    I'm usually against inflation praticies, but the cost has to come from somewhere if they're going to solve the last mile problem.

    Yes, I live 8 miles away from the local city, and there's a CO near there serving OC-3 to local companies.

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  5. This is crap by Sumbody · · Score: 4, Interesting


    I live in Chicago, prime SBC territory where SBC (nee Ameritech) is fighting for higher wholesale prices for all resellers of their connectivity and dialtone, claiming they (SBC) can't compete. My home is served by an ISP out of Seattle, who finds it profitable enough to offer me great prices on a twice-resold DSL (SBC ==> Covad ==> Speakeasy.net) and a 1-year contract almost up. These other ISPs are crybabies, or trying to enter SBC markets too late to compete. Fire their MBAs and hire some that have a better penchant for marketing and planning.

  6. SBC in Illinois... by BJZQ8 · · Score: 4, Interesting

    SBC/Ameritech in Illinois recently was granted a huge rate increase by the State. This is on rates charged to other phone companies for their lines. Strangely enough they DID shortly thereafter announce new DSL service to some relatively rural areas...but then again, we have not gotten any closer to real competition yet.

    1. Re:SBC in Illinois... by BJZQ8 · · Score: 2, Interesting

      I want to say a bit about "Universal Service" fees. Most of this money doesn't go to poor people to have phones, it goes to a government-administered company. A huge amount of it goes to E-Rate, which is a huge fiasco. Billions are lining pockets for work that was never done, hardware that was never ordered, and services never provided. The forms are so complicated and contradictory that there are entire companies organized just to fill out the forms for people. It has grown into a massive entitlement program for the few in the computer industry lucky enough to get their number drawn. I work in a school, and the amount we could have gotten from E-Rate was dwarfed by the time it was going to take to fill out the forms and jump through their flaming hoops. I consider it to be a "Computer Industry Support Tax."

  7. Do you know what wholesale rates are? by GoodNicsTken · · Score: 2, Interesting

    I have to side with SBC on this one. As a former telcom employee, DSL prices were offered a cost to compete with cable. The recent price drops are due to reduced equipment costs.

    I find it amazing that the wholesale rate on a T1 line is $50 a month! Customers still pay what $300-500? It's probably cheeper for some companies to set up shop as a CLEC just to buy resold lines for their business.

    Competition is a good thing, but some of the regulations are a joke.

    1. Re:Do you know what wholesale rates are? by wawannem · · Score: 4, Interesting

      Well, you shouldn't have mentioned that you are a former telcom employee. You lost a lot of credibility with that statement.

      First off, I want to clear up a few things about equipment costs that telcoms hide behind. They use this as their way to jack up the rates, because after salary and wage expenses, they really don't have much reason to charge a monthly fee to their customers, so they claim to be constantly upgrading their equipment. The telcoms are sneaky though, equipment works its way from the largest areas down to the rural areas so that they are re-using the same equipment where it is needed, and everyone gets an upgrade. Sounds good right!?
      WRONG

      The trick is how it goes from one CO to another. Each CO liquidates its old equipment to a holding company for pennies on the dollar. The holding company is usually a seperate entity whose main stakeholders are executives at the telco. The holding company then offers the equipment back to the next CO for its *original* price!!! Think of how much money is generated when just one upgrade works its way through the COs in an area. The telco has had to re-purchase the same equipment over and over again, so then they go to the local PUCO (public utilities commission) and ask if they can raise the price since the upgrade cost so much. When they get it approved it is a double win for them, they are getting more from their residual monthly fee, and they have made an ass-load of cash from their holding company entity.

      For Public Utilities, it is all about how to work funny-money through the system, they don't have to worry about pleasing the customer since their is no competition. If you really think that your local telco is out to please/help you, then I have a bridge in Brooklyn I'll sell ya ;).

  8. Value Added Services, not just re-selling by Cade144 · · Score: 2, Interesting

    For smaller ISPs to flourish they need to offer something the Big Boys (ie SBC & co) do not, perhaps better customer support, or some sort of Value Added Service. Competing on price alone will get you nowhere

    ILECs (Incumbent Local Exchange Carriers) own the 'Last Mile' and other giants (Verio, Level3, etc) own the upstream pipes. Between paying for the upstream access and the co-location costs at the Central Office, I don't see how anyone even expected to compete with SBC and other ILECs in the DSL business.

    SBC does not even make a profit on DSL, they just hope that over the long run they don't have to upgrade any more of their plant, and can continue to sell the same (slow) DSL service for $50 a month. Recurring revenue will let them break even in the long run.

    Small ISPs should charge more, and offer more at the same time. Upstream firewall service, or anonymous file swapping, or extra good spam filtering or some sort of extra content available only to subscribers.

    More is more. Smart consumers will pay more for expanded and better service.

  9. Telecommunications Act of 1996 by b1t+r0t · · Score: 4, Interesting
    I worked as a contractor at SBC for a short time a couple of years ago, and at one point they had some sort of explanatory session about the Act, and what certain non-compete rules meant for sharing information between different divisions of SBC. The one thing that I found interesting about this was that their requirement to share DSL lines with CLECs was not due to TAo96. It was actually a condition of the Ameritech merger that allowed them to sell long distance service in that area.

    That having been said, from the viewpoint of a customer getting DSL from a 3rd party ISP back then, I wasn't too impressed with this, primarily because it caused the formation of ASI (which I think stands for "Advanced Systems Inc.") ASI was the ILEC holding company formed to handle the DSL circuits themselves, and its creation caused a severe increase in the delay of DSL installation, and these delays went on for at least a year.

    The second issue I was aware of back then was exactly what these ISPs are complaining about. At some point SBC decided that the resale price for a DSL line to ISPs would be (surprise!) exactly the same as what they charged individual customers for basic DSL (with ISP) service at the same speed.

    My ISP wasn't too happy about this, but they really died because they got "hosed" after they were bought out by a CLEC. Another ISP in the area, TexasNet, wasn't too happy about it either, but didn't get rid of DSL until SBC decided that it would remove one mode of billing, I think the one that let SBC pass the charges through to the ISP (the other being having the charges go onto the customer's phone bill).

    These days I get my DSL through SBC, fast and reliable but expensive (6Mbit), thanks to being near a Remote Terminal. I depend on them for nothing but a pipe, and have made a point of ignoring their stupid SBC/Yahoo nonsense. In fact, the only ISP service I can't and don't do myself is NNTP.

    --

    --
    "Open source is good." - Steve Jobs
    "Open source is evil." - Microsoft
  10. This is nothing new by Anonymous Coward · · Score: 1, Interesting

    Telephone companies have for years now stifled competition by offering ISP competitors inflated T-1 and fiber optic prices, allowing them to undercut dial-up and DSL prices when selling to the consumers.

    What's more, even when the telephone companies aren't competing with direct DSL or dial-up competitors, they still manage to stifle competition by disallowing access to their telephone poles which could be useful to wireless ISPs, despite the recent US Supreme Court ruling on this matter.

    This is nothing new, just the same thing we see in all US industries at this point; big corporations or groups (RIAA, Microsoft, etc.) stomping out competition by any means necessary, so they can keep making the enormous profits they've enjoyed in the past.

  11. Re:How is this illegal? by rusty0101 · · Score: 2, Interesting

    It's also known as leveraging a monopoly to expand it.

    But since Microsoft effectively gets off scott free for doing this, SBC has probably decided they can probably get away with it too. Unfortunately, as noted elsewhere, SBC is in a regulated market, and Microsoft is not. This may be an interesting case to watch.

    --
    You never know...
  12. article text by Anonymous Coward · · Score: 1, Interesting

    Four Internet service providers have filed an antitrust suit against SBC Communications, alleging that the Baby Bell unfairly inflated wholesale prices for high-speed Internet access. The suit, filed Thursday in the U.S. District Court for Central California, claims that the rate SBC charged the companies for digital subscriber line (DSL) service was too expensive for them to resell profitably. Linkline Communications, Inreach Internet, Om Networks and Red Shift Internet Services are seeking $40 million in damages and a discontinuation of alleged "price squeezing" from SBC, according to the court filing.
    Attorneys for the California ISPs say San Antonio-based SBC must discontinue its pricing system in order to give smaller companies a chance to compete for DSL subscribers.

    "Otherwise, (small ISPs) are doomed in the DSL business in long run, and SBC will acquire a complete monopoly of it," Maxwell Blecher of law firm Blecher & Collins said.
    An SBC representative said the lawsuit is "nothing more than a re-hash of issues" raised two years ago by the California Internet Service Providers Association in a dispute, now amicably settled, that went before the Public Utilities Commission. "This (California) lawsuit's without merit," the representative said.
    The lawsuit underscores an ongoing battle between the Baby Bells, which own the landlines that can carry DSL service, and smaller ISPs, which want a piece of the pie as well as a piece of Rob Malda's Love Sausage. Federal regulations require the phone giants--Verizon Communications, BellSouth, SBC and Qwest Communications International--to share the lines with third-party DSL service providers, a rule that they have begrudgingly accepted.
    Since the Baby Bells were deregulated as part of the Telecommunications Act of 1996, which requires them to sell data and voice-equipped lines in bulk to third parties, some ISPs have filed lawsuits against the Baby Bells, claiming that the phone companies tried to dissuade consumers from signing up with smaller providers.
    For their part, the local phone giants argue that federal regulations have impeded the growth and deployment of their broadband services by requiring them to open their gates to third parties. The regulation may have helped the cable industry--which is not required to resell its broadband lines in bulk to outsiders--to make inroads into the booming market in U.S. households for high-speed Internet services.
    Competition between cable and phone companies is intensifying. Earlier this week, SBC and Qwest announced deals to bundle EchoStar's Dish Network satellite TV service with their local, long-distance, wireless and DSL offerings. The deals were in response to the challenge posed by cable companies, which can offer similar packages but only with their own video services.

  13. Re:How is this illegal? by ekidder · · Score: 4, Interesting

    In many (most?) cases, SBC is reselling their lines at a loss, considering that they are still the ones that have to maintain the line. The states have a pretty strict control over how much SBC can charge for lines (being the ILEC and all) and most states have kept that at a low rate. (Illinois is about $16, I think). SBC would probably be happier with it if the ISPs were also paying to have the lines maintained.

  14. Re:How is this illegal? by wulfhere · · Score: 5, Interesting

    I work at an ISP that resells SBC DSL. The problem is, we are paying $34.95 for each DSL line to a customer. SBC is turning around and selling DSL for $29.95.

    As if this weren't bad enough, we have documented cases (but not enough money for a lawyer, yet...) of our customers being contacted to switch a week after they turn up with us. You see, we have to enter customer info into SBC's database to place the order.

    And speaking of SBC's database, did you know that it returns different copper distances for SBC vs. the ISP? We have had customers whose loop was not qualified for service be contacted by SBC a couple weeks later and be able to get service.

    All the telco's abuse their power, but SBC is one of the worst.

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    -- Sent from a computer.
  15. Happening to me now by El+Volio · · Score: 2, Interesting

    I'm moving into SBC territory next month, and the same situation exists here in Texas. Essentially, if I want to use another ISP, I have to pay that ISP a monthly fee and a separate line charge to SBC. But if I sign up with SBC, the combined line/ISP charge is the same as the line charge to go with someone else. So I can spend $30-$60 on the line charge and another $20-$40 to stay with my ISP, or just that $30-$60 to use their ISP. As much as I like my current provider, the financial incentive to switch is too great. But that still smacks of predatory pricing on the part of a monopoly.

    SBC's not the only one that does this, of course. I work for another RBOC (though not in the telco or ISP areas) that does virtually the same thing. Evidently either my understanding of deregulation is flawed (the data services (DSL) unit must charge all ISPs the same, including their own) or the RBOC ISPs are really netting $0 after the line charges. Somehow I don't believe it's the latter.

    --

    "You can never have too many elephants on your team."

  16. Re:How is this illegal? by Anonymous Coward · · Score: 1, Interesting

    Troll, huh? absolutely right.

    But where did I say in my ranting that it was going to be easy to get funding to start a large venture like a telecomm firm. I just said that it is possible to start one (provided SBC plays by the rules and try to crush the competition)

  17. Re:How is this illegal? by Fastolfe · · Score: 2, Interesting

    Agreed, but there are other issues here: a lot of the lines were run with government subsidies. Bell didn't pony up all of the original expense. So anyone trying to run competing lines would have to bear the entire expense of doing so, which is more than Bell had to do (in some cases), which also makes it prohibitively expensive.

    So in order to break the monopoly, you have to force Bell to let others sell service over their lines. It's ugly and frustrating for companies like SBC, but it's what the government chose to do.

    Now, if it were up to me, I'd sell those physical lines to the government, or spin off a company that is there simply to run and maintain those lines. This would be more or less like any other public utility. Then, companies wanting to put services on those lines (including the original Bells) would have to pay fairly to use them. None of this government price fixing crap.

  18. Re:How is this illegal? by jtosburn · · Score: 2, Interesting

    A DSL line is, by definition, also a plain old telephone line. Is it's maintenance fundamentally different than if it where just your average, everyday phone line? If not, then as long as someone has an SBC landline (ie. 95% of the population in SBC territory), then they already ARE paying for line maintenace.

    And the idea that SBC is selling DSL lines at a loss is dubious at best. The R&D to develop DSL was paid for in the late eighties / early nineties via special permission from congress to raise telephone service rates in order to develop interactive television, and in fact, they had promised to deliver it to some large percentage of the population, so you could also argue that a certain amount of field equipment and upgrades has already been paid for, too. The installation of lines was paid for a hell of a long time ago. And the upgrades to digital switches has been mostly in order to save them money as demand increases; the benefit for DSL is ancillary, and thus those switches are also already paid for by telephone subscribers.

    The DSL reseller is presumably providing the DSLAM, so where exactly is SBC's loss? Is it like one those studies IBM did way back when that determined that it would cost them $40 to develop and ship an empty box?

    A company with a monopoly can only think in monopoly terms. The idea of competition is alien, and unwanted, and the longer a company was had a monopoly, the more ingrained those ideas are.

  19. Re:How is this illegal? by gilleyj · · Score: 2, Interesting

    Same thing with Covad and their resellers. I work for a little ISP out in the middle of no wheres california. We tried reselling covad DSL but the pricing for US was 30 dollars more a line then what Covad themselves were offering the lines. What goes through customer minds... "Why should I pay you 100 a month when it only costs me 70 a month directly with covad?" The other big issue is when you resell for covad, YOU are responsible for tech support, they will not talk to end customers only to the reseller. SO when a line goes down, customer calls us, then we have to call covad. doesn't sound too bad execpt you end up being on hold for 1-2 hours with covad. The other really buggy thing is they wont even talk to you unless you are on site. so all and all it is totally not worth it to resell DSL at a gain of 30 a month when they are underselling you at the same time.

    not sure if this is what sbc is doing but I really would not be surprised.

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    feh