Slashdot Mirror


The Failures Of Desktop Linux

PDAJames writes "Maybe Linux isn't quite ready for the desktop after all. After an earlier, very positive evaluation of SuSE Linux Desktop, ZDNet UK has carried out a more in-depth review, running the system in a production environment for two weeks, and found it wanting. A key problem area was interacting with the corporate Windows network. When will this stuff finally be ironed out?"

24 of 882 comments (clear)

  1. Doesn't play well with Windows boxes? by mu_wtfo · · Score: 5, Funny

    Well, the obvious solution is to get rid of all the Windows machines on the network. Presto, problem solved!

    --
    If all the world's a stage, anyone who says they want better lighting spends far too much time in a dark theatre.
    1. Re:Doesn't play well with Windows boxes? by corgicorgi · · Score: 5, Funny

      Get rid of all the Linux boxes and the Windows machines still won't play well with each other.

    2. Re:Doesn't play well with Windows boxes? by General+Fault · · Score: 5, Interesting

      I love Linux! That said, I have always found the mentioned problem to be a major stumbling block. I admit that I am not a huge Linux guru, but I am a software engineer, and can figure out what I need most of the time. Still, it is never "seamless" to connect my Linux boxes to a windows network. Your solution of "getting rid of all of the Windows machines" is not very practical (and I suspect that you know it, but were being humorous). I have 1 Linux box at work on a huge (500+) machine network dominated by Windows. This is normal. Many companies that develop for Windows have employees that like Linux and try to get it shoved in the company structure once in a while. This is a big problem when I need to devote significant resources to getting the Linux box all set up. I can plug a Windows machine into a windows network and without hardly any effort, that machine is happily communicating with the rest of the network. To get a Linux box on that same network, I need to install SAMBA, configure the .conf file, run some command line utils to join the domain, configure PAM, get the init files working.... it goes on! I know that the real solution (and the beauty of Open Source) is for me to "use the force, read write some source". And for me and the rest of the community, the problem is fixed! The trouble is as always finding time to commit to such a large project.

      --
      No man is an island... But I wouldn't mind having a bigger moat.
    3. Re:Doesn't play well with Windows boxes? by dspyder · · Score: 5, Insightful

      Complaining that it doesn't work well with Windows is like ... oh, say, evaluating an early automobile and complaining that there's no place to hitch up a horse

      Actually a better comparison would be evaluating a car and saying it doesn't fit on the existing roads. That is a legitimate complaint when you have years and dollars tied up into your existing highway infrastructure. New technology won't be adapted unless there's no significant barrier.

      Nobody is going to design a new road just to be able to run Linux... especially not in the beginning stages.

      --D

    4. Re:Doesn't play well with Windows boxes? by mrscott · · Score: 5, Insightful

      An infrastructure is not ripped out and replaced in a day -- or even two. I doubt that we'll see Linux being used for wholesale replacements of corporate desktops in the near future. Until that day does come, Linux needs to play nice with the current prevailing technology. Environments are not necessarily rated as reliable or not reliable based on the individual components but on how well it works overall.

      You mention that you expect a number of these kinds of responses. This is because people who manage these kinds of environments understand that Windows is here to stay for the meantime. We have a lot of critical applications that only run under Windows for which there is no open source alternative, for example.

      I can't comment on how hard it was to convert from teh horse and buggy to the automobile since I have no firsthand knowledge of the event and it's problems and wouldn't presume to have such.

    5. Re:Doesn't play well with Windows boxes? by truesaer · · Score: 5, Insightful
      I now expect to get inundated with responses telling me that I don't understand the real world, that companies have too much invested in their Windows infrastructure to just switch everything over to Linux on a whim, etc. To which I say: bullshit. Lots of people had a great deal invested in the horse-and-carriage infrastructure. Changing over to automobiles required throwing away a lot of existing technology. But the overall benefit was well worth it.


      This may be the dumbest thing I've ever read on Slashdot. I use PCs, SUNs, and Macs on a daily basis and all three have advantages and disadvantages. To say that SUSE is so amazingly superior to windows, the operating system that 95% of the computing public chooses to use, is ludicrous. Linux has a lot of great advantages, but all types of machines on a network should be able to play together.


      Case in point is my university's network. We have SUNs, HPs, Linux boxes, Windows machines, and Macs all on the same network. They all rely on machines running various OSes for file servers, etc. It all has to play nicely together.


      You think its bullshit that systems should be interoperable? Well guess what, thats why Linux will be a second class OS for years to come. It isn't the top dog now, and unless it is pleasant to switch to it isn't ever going to happen.

    6. Re:Doesn't play well with Windows boxes? by gilesjuk · · Score: 5, Insightful

      This is why Microsoft needs to be forced to open up its protocols. The DOJ settlement partly does this, but I think you need to pay money to see the code?

      Samba is good but with each new Windows release they insert more proverbial spanners.

    7. Re:Doesn't play well with Windows boxes? by NortWind · · Score: 5, Insightful
      Linux's big selling point is that it's cheaper than Windows.

      That't not the big advantage for me. The big advantage is that I don't have to *accept* the XP EULA. I want to own my computer, not just use it to house software that somebody else is letting me use for a while, under terms that they can choose to change at anytime. I won't tolerate that.

    8. Re:Doesn't play well with Windows boxes? by MntlChaos · · Score: 5, Funny

      Sales team? not look stupid? HUH?

  2. Not all that bad... by 26199 · · Score: 5, Insightful

    The review is pretty positive, really. They admitted they were testing the most difficult situation -- non-technical people using Linux in a Windows environment -- and were impressed on many counts.

    The fact is it's probably never going to be possible to switch operating systems without some minor glitches... switching will always cost money and time, so there's got to be a good reason to do so...

    1. Re:Not all that bad... by TheIzzy · · Score: 5, Insightful

      The only thing I found wrong with the article was that they assumed non-technical people would be system admins. Even in a Windows only environment, it's generally pretty tech-savy people acting as the admins. Sure, they're tech-savy in a windows sort of way, but they're not the average grandma trying to figure out wheere the power button is. The users would never see most of the problems they pointed out (except the mozilla cut n' paste), which is the real catch in any OS transition.

  3. Silly question, but... by Anonymous Coward · · Score: 5, Interesting

    How does it work the other way round? Is it really a case of Linux not interoperating with Windows networks because of the way Windows is designed, or would it be just as hard to get a single Windows box onto a Linux network?

    What I'm saying is: surely the single, lesser box on a network is always at a disadvantage, Macs on Windows, Windows on Macs, Linux on Macs, etc. etc...

    Opinions?

  4. Sounds like..... by Nagatzhul · · Score: 5, Insightful

    It sounds like someone was trying to set up SAMBA without reading the documentation or they were lazy in matching the networks. Having used SAMBA in a mixed SUN and Microsoft environment, it was considered a godsend from both the Windows admins and the UN*X/SUN admins.

    --
    "All I want is a warm bed and a kind word and unlimited power." - Ashleigh Brilliant
    1. Re:Sounds like..... by spectecjr · · Score: 5, Insightful

      It sounds like someone was trying to set up SAMBA without reading the documentation or they were lazy in matching the networks. Having used SAMBA in a mixed SUN and Microsoft environment, it was considered a godsend from both the Windows admins and the UN*X/SUN admins.

      Why on earth should they read the documentation? It's not like you need to read the docs on the Mac or Windows to do exactly the same thing...

      --
      Coming soon - pyrogyra
  5. Re:Other boxen by Scorpion265 · · Score: 5, Informative

    Actualy, Linux supports Appletalk, and OS X supports NFS. There really isn't a need for samba in a non windows environment. I also believe there will be support for Rendevous in *nix soon too.

    --
    I am full of goo... black evil goo
  6. Should have used Lindows by Anonymous Coward · · Score: 5, Interesting

    (Christ, I'm going to get flamed for this)
    I just got my hands on a copy of LindowsOS 4.0 (Thanks eMule) and installed it on my laptop.
    Wow.
    Coupled with apt (I ain't paying for Click-n-run), it is one hell of an OS.
    I mean, a Debian install that just *works*.

  7. Still not quite there... by JayBlalock · · Score: 5, Interesting

    I've been watching Linux for ages, and about once a year or two, I'll get a copy of a distro and give it a shot. This year I actually tried two, which are supposed to be the more user-friendly ones: RedHat and SuSE. While for the first time I managed to quickly set up a Linux desktop environment which did everything I needed, I still found it a bear to work with. RedHat didn't like my soundcard, the forums weren't much help. It took me two weeks to get SuSE to accept nVidia's drivers (because ONE character in ONE source code was off), and then after a week, it decided to stop using the drivers again. Never got Quicktime and most other video formats working. Opera for Linux isn't as good, and I've never cared for Moz. After a couple months of fighting with it, I finally gave up and went back to Windows. It's CLOSE to being desktop-ready, but barely a day went by that I didn't discover something I couldn't automatically do in Linux, and would require a day's tinkering to get working. And this was, as I said, after trying to different distros. Maybe next year... (braces for flames telling him he's stupid and evil)

    --
    Bush: He's Liberal in all the wrong ways.
    1. Re:Still not quite there... by GigsVT · · Score: 5, Insightful

      I didn't discover something I couldn't automatically do in Linux, and would require a day's tinkering to get working.

      Barely a day goes by that I don't do something in Linux that is impossible (or very much more difficult) to do in Windows. Especially automatic things. An example: I want to check every hour to see if a website has changed. No problem, three lines of shell script in a cron job.

      Yes, getting hardware set up can be tough sometimes, especially if you have brand new hardware. Sometimes the community hasn't had time to write a driver, or in the case of video cards, the manufacturer has stonewalled requests for specifications.

      Getting closed source apps working on Linux can be difficult too, since there isn't much you can do to debug or fix them.

      Note that most of your complaints were with closed source software, quicktime, nvidia drivers, Opera. The reason you didn't get much help with those is because there's little the community can do to support such apps.

      A sidenote though, mplayer RPMs from freshrpms.net, and a quick grab of the hacked up DLLs from mplayer's site and you are set with most video formats. You can blame that one on software patents, since distros would be all over mplayer and the codecs, making it as automatic as possible, if it wouldn't open them up to huge legal liabilities.

      Anyway, I guess my point is, a lot of your troubles came from issues that Slashdotters are often railing against, software patents, and proprietary software.

      It's not all ideological, as you have found out, we do have practical reasons for our views. IP laws are harming Free Software development in real, tangible ways.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
  8. Re:Hmmmmmm by Ruds · · Score: 5, Funny

    Yes, I can see that meeting now:

    CUSTOMER: Well, we're having trouble making our new Linux boxes talk to our large installed base of Windows boxes.

    MICROSOFT: You don't say.

    C: No, really. We'd really like it if you were to make Windows boxes easier to talk to by publishing your heretofore closed standard.

    M: So let me get this straight. You want us to make it easier for our competitors to replace us? If we do this, then our market share goes down because the barrier to switching lowers. But if we don't, you'll keep buying Windows because it's cheaper than doing a complete rollover. Let me consider that.

    C: Thanks, we'd really appreciate it!

    Matt

  9. ...an environment not Windows-dominated? by vidstudent · · Score: 5, Insightful

    I kinda wish that existed.


    Microsoft, as much as I hate them, is everywhere. The agressive approach to converting people to Linux - forcing them onto Linux computers - isn't going to work all that well. People need to get over their fears of the alien OS, and, to do that, we need to co-exist, side-by-side, until that fateful moment when the M$ system crashes and we're the only one left running.


    Seriously, Linux needs to be there in front of the common end-users' eyes for a while for them to start wanting to use it. That means Linux has to be able to work in Windows environments, and it will be graded based on how well it works with other Windows machines and server setups.

    --

    Nicholas Eckert
    vidstudent

  10. Linux does not need to become Windows by wasabii · · Score: 5, Insightful

    What the poster wants is a pipe dream. Linux is not Windows, and it has it's own set of rules and design guidelines. A Unix network is a totally different beast from a NTLM/Active Directory network. THe protocols used are standard, and do not come in a package.

    What teams such have Samba have done is pretty amazing by all accounts. They have gone from NOTHING, to a product which can enable a Linux server to server a Windows network without loosing many abilities.

    The otherway is different. Yes a Linux computer can access Windows networks, and of course, no it won't behave just like Windows. But it does a damned mean job of accessing NFS shares.

    You have to keep in perspective what we fight against. Creating interoperbility with Windows is chasing a moving target. MS will keep adding new things, like differnet encryption in XP, different encryption in Server 2003, and we will keep playing catch up.

    This is a never ending cycle. For Linux to "win" the desktop, we need a clear goal of our own set that has advangates over Windows.

    Yes, we need interoperbility, and we have that. It's not hard to set up a Linux SMB server, move Windows shares to it, and map it out over Samba and NFS, but it isn't plug and play, and probably never will be.

    What it gives us though is a stepping block in order to migrate other boxes. Once Windows is out of the picture (as it is at my company), 100% interoperbility ceases to matter, and it becomes WIndows that needs to interoperate with us.

    My two cents.

  11. No, it's not bad at all.. by Chordonblue · · Score: 5, Insightful

    Until you try to hook things up to an MS domain. That's where it always falls apart.

    People forget, but there was a time when there were other word processors besides Word. In fact, many of them had bizarre and confusing interfaces (Wordperfect for DOS, anyone?) When people had to do the inevitable switch to something new, they may have been befuddled for a while, but eventually, they got the hang of it.

    I really don't think the issue is user acceptance near as much as ADMINISTRATOR acceptance. To get that, you're going to have to play nice with the existing infrastructure (after all, it was there first).

    People can adjust to OpenOffice - we've done it here. But to replace our domain system with Linux would be near impossible. Forget the investments we'd be throwing out the door - think about all the other things like mapped shares, home directories, etc. It would be a massive undertaking to recreate all of that for very little reward.

    I know MS plays their little games of half-assed interoperablility ("Windows 2000 is now based on LDAP and Kerberos! Well... Except for these little changes...") But if Linux is going to want to compete it's going to have to try harder.

    Xandros has done this, but it's closed source. Kinda defeats the purpose, no?

    --
    "...Well, there's egg and bacon; egg sausage and bacon; egg and spam; egg bacon and spam; egg bacon sausage and spam..."
  12. I believe you might be mistaken. by Population · · Score: 5, Insightful

    The problems you encountered (sound card, nVidia) are 100% installation issues.

    They have nothing to do with Linux being ready for the desktop. I can install brand new hardware in an XP box and Windows will not know how to handle it. That is, until I install the drivers from the manufacturer. But that doesn't mean XP isn't ready for the desktop, does it?

    If you had purchased a computer with Linux pre-installed, you would not have had those problems. If you had only purchased components with good Linux support, you would not have had those problems.

    Those driver issues will only be solved when Linux has 50%+ of the desktop market. That's plain economics. The vidoe card manufacturers don't all support Linux to the same degree.

    And claiming something should work with Linux because it is "from the most popular manufacturer out there" shows your lack of understanding. It doesn't matter how popular a manufacturer is. It matters how well that manufacturer works with the Linux community.

  13. It's really all about the software.... not the OS. by King_TJ · · Score: 5, Insightful

    Though I've known this for a long time, it keeps hitting home every weekend as I travel to a small town flea market and sell used systems + offer cheap system repair and troubleshooting.

    Most people out there simply want to buy a computer that runs "all the stuff I run across on the store shelves". I've tried selling perfectly good used PowerMac systems and run into this, just like I run into this if I have Linux pre-loaded on a PC that I put up for sale.

    You find roughly 1 in 100 people who praise the fact that you're using Linux (or a Mac for that matter), and they typically spend the next 5 or 10 minutes chatting with you about the superiority of your choice, etc. Then they walk off without buying. (They've already got plenty of computer stuff at home.)

    To the general public, Linux being "ready for the desktop" simply means it'll easily let them install and run all the "bargain bin" software on CD-ROM they picked up at Costco or WalMart, their copy of Microsoft Office they paid hundreds of dollars for a few years ago, and they really want to buy after they get their new computer.

    This is, ultimately, why Linux won't ultimately be ready for "the desktop" for years and years, if ever. Apple still can't seem to pull off even a consistent 5% market share, and they have hundreds of commercially available software titles!