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Community Involvement for an Open Source Project?

pfleming asks: "Several months ago I began a maintenance fork of some niche software. Essentially, these are PHP/MySQL scripts for real estate offices. The original developer moved on to an incompatible version to what I was using. Upgrading for me and many other users was not the easiest option. Luckily the software is GPL'd and so continued work on the fork is not a big deal. I have set up a site, made it available for download, announced the availability of the fork on Freshmeat and the forums for the original software. Now I have a few people subscribed to the project on Freshmeat, and a few on a mailman list set up for the project. This project has been listed on the GNU Website and other mirror sites but doesn't get much discussion on the mailman list and nothing from the Freshmeat subscribers. There is usually an increase in interest (indicated by a short term increase in site hits) when new releases are announced but this fades back to regular traffic of ~40 visits per day as measured by webalizer after a short period of time. Is this an anomaly? Should I be thankful that there aren't tons of bug reports and feature requests?"

"More questions for you to chew on:

  • Is there more interest in a new project vs. one that is more or less mature?
  • Is the project too narrow to attract an audience?
  • Could the underlying business (real estate) just be too saturated with web sites?
Just what are the secrets to a successful (measured by lots of contributors, etc) project...or am I just not defining success correctly?

What other thoughts does Slashdot have on this subject?"

27 of 148 comments (clear)

  1. My 2 cents by JohnGrahamCumming · · Score: 5, Informative
    There is usually an increase in interest (indicated by a short term increase in site hits) when new releases are announced but this fades back to regular traffic of ~40 visits per day as measured by webalizer after a short period of time. Is this an anomaly?

    This seems pretty normal. Any time you make an announcement on your project (including releases) you are going to drive traffic to its web site (that's why corporations pump out press releases). The fact that it dies down afterwards is totally normal, you'd expect people to come, see what's going on, download the stuff and leave.

    Should I be thankful that there aren't tons of bug reports and feature requests?

    Probably not. This might be an indication that the software is wonderful, but it's more likely an indication that the user base is small. As the user base increases they are going to find all sorts of weird problems (especially with different machine/OS configurations) which will get reported as bugs.

    Is there more interest in a new project vs. one that is more or less mature?

    I don't think new vs. old is as important as good vs. bad. If your project is useful and well executed then you'll get hits. Just compare Mozilla with any of the thousands of "new" projects listed on SourceForge.

    Is the project too narrow to attract an audience?

    I doubt that. Real Estate is a massive business world wide.

    Could the underlying business (real estate) just be too saturated with web sites?

    That's possible in any business, if your project had some uniqueness then the saturation will not be important. Getting the message out about your feature set will.

    Just what are the secrets to a successful (measured by lots of contributors, etc) project...or am I just not defining success correctly?

    I don't think number of contributors is the most important measure. How about number of people actually using the software? In POPFile there's a feature where it can report back (opt in) that it's being used, this gives me an idea of how many downloads converted into users. Another measure of success would be mentions of your project in the press.

    John.

    1. Re:My 2 cents by MisterFancypants · · Score: 3, Interesting
      I doubt that. Real Estate is a massive business world wide.


      Yeah but how many Real Estate agents read Freshmeat? Even if the Read Estate industry is massive (and it is), this guys market is much smaller unless he gets the word out to the general public, which involves spending lots of money on advertising... Which is, of course, silly to do for a free project.

    2. Re:My 2 cents by JohnGrahamCumming · · Score: 5, Insightful
      Even if the Read Estate industry is massive (and it is), this guys market is much smaller unless he gets the word out to the general public, which involves spending lots of money on advertising...


      Word of mouth is far more powerful than advertising. What the guy needs to do is get a few RE offices up and running with the software and get those RE agents to talk to others about it. In addition there are specialist RE web sites where RE agents could discuss the project and hence get more coverage of his project.


      John.

    3. Re:My 2 cents by Anthony+Boyd · · Score: 3, Interesting
      spending lots of money on advertising... Which is, of course, silly to do for a free project

      Yep, I'm learning this. But not for the reasons you think. Try advertising a free project using Google's adwords. They'll kill the ad, asking you to substantiate the claim that the software is free. However, they don't actually give you any method to substantiate the claim -- they only give you the option to change the ad! I tried replying via email (never read/responded to) and even adding text to my Web site to note that the project was under a BSD license. No response, no way to undo their block.

      Hmm. Now that I'm ranting about it, I think I'll change the ad text from "free" to "open source" and see if they block that. Fewer people will understand it, but a gimped ad is better than none, I guess.

  2. Surprising by The+Bungi · · Score: 5, Insightful
    Essentially, these are PHP/MySQL scripts for real estate offices. [...] ~40 visits per day as measured by webalizer after a short period of time. Is this an anomaly?

    No. Because they are PHP/MySQL scripts for real estate offices. Calculate number of real estate offices in the US. Substract those that have a meaningful IT infrastructure beyond a few PCs to type and print contracts. Then substract those that use custom software. Then substract those that don't use an Office/VBA solution, or simply a Microsoft platform (and from my experience those are the majority). Then substract those that have actual in-house developers. Finally, substract those that use PHP and MySQL, specifically. Then add the number of people who create and sell software solutions for real estate offices based on PHP/MySQL. There you go, about 40 people.

    If you are Apache, Perl, Python, GAIM, etc, etc. then yes, it's an anomaly. What you're seeing is about right, considering it's a pretty narrow niche. People won't get excited about something just because it's listed on FreshMeat and is GPLE'd. There are one-liner bash scripts there with wider audience than your code.

    But I don't see what you're worried about - that's how it works. The fact that its released will eventually help someone out. Just don't expect Yahoo-sized traffic.

    1. Re:Surprising by jayhawk88 · · Score: 4, Insightful

      No offense intended to the author, but quite frankly, I'm shocked something like this would get 40 hits a day. I mean, this is pretty much the definition of "obscure program".

    2. Re:Surprising by BrynM · · Score: 4, Informative
      40 hits a day adds up after a while. Lots of people will wait for a bit more content in the forums/message boards before they try a new project. These are folks that want to be sure that the project doesn't die in 6 months or are looking for documentation. Unless the project is truly groundbreaking, 40 hits a day is respectable if they are 40 downloads of the project. A years worth of 40 hit days is 14,600 hits.

      If you'd like to generate more of a user base here are a few ideas to try:

      Cross post it to popular freeware sites and real estate sites. Remember that most freeware sites would rather have a link to the file than the actual file, so you don't need to worry about obsolete versions floating around out there.

      You can also submit it to be reviewed somewhere (which can be a risk of it's own). When it gets reviewed, submit an announcement of the review to various real estate and PHP/MySQL news sites.

      Write a HowTo for your project or find a user to write one and post it to the appropriate HowTo sites.

      Post news on your site on a regular basis, like at least once a week. If you have to, set a schedule for news posts and post anything to keep with your schedule - even if it's just a "Nothing new, but updates to come - Here's what I'm working on" post. Sometimes a user will suggest something in response to a "Status" news item that will help you as you are developing. Be sure to publicly thank contributing users like that. It's an incentive for other users to speak openly and conrtibute ideas, if anything.

      Whatever you do, don't be afraid to play the PR game. It may sound odd, but keeping the users engaged/entertained can go a long way.

      --
      US Democracy:The best person for the job (among These pre-selected choices...)
    3. Re:Surprising by W.+Justice+Black · · Score: 4, Interesting

      No. Because they are PHP/MySQL scripts for real estate offices. Calculate number of real estate offices in the US. Substract those that have a meaningful IT infrastructure beyond a few PCs to type and print contracts.

      No kidding. The fact is that big shops will write their own (or implement a large CRM, or...), while the small shops will follow the path of least resistance (like not doing computer-based anything, or keeping it to a minimum). Your best bet would be to set up an ASP (Application Service Provider) to host their data so they can get at it over the web, or set up appliance machines to do this task (or both).

      This is one case where GPLed software has little value by itself (because there's few people to implement it in its target market), but you could add lots of value by implementing it (and make money in the process).

      --
      "Time flies like an arrow; fruit flies like a banana." --Groucho Marx
    4. Re:Surprising by silas_moeckel · · Score: 3, Insightful

      Have you ever been in your average Realestate office? Forget not having an IT department they generaly have one or two Computer Pro's that still think AOL is the next best thing to sliced bread but have figured out how to play sneaker net and attach things to email along with a reboot here and there. Often the recptionist is dual duty with helping with the computers and filing the weekly advertisements. This is not exactly a high tech business. MPLS listings are considered high tech and having a shared printer is cutting edge. BTW this is from persoanl expeieince with the Ravis (a moderatly large realestate company) and a lot of locals.

      --
      No sir I dont like it.
  3. If you wanted traffic by SHEENmaster · · Score: 5, Funny

    you should've linked directly to your project from the slashdot post. (We all know that slashdot is really just a front for the real estate mafia.)

    --
    You can't judge a book by the way it wears its hair.
    1. Re:If you wanted traffic by pfleming · · Score: 3, Informative

      www.rwcinc.net/freerealty
      Which of course will get modded as redundant.. ;)

    2. Re:If you wanted traffic by sbszine · · Score: 4, Informative
      I'll give you the Jakob Nielsen-approved end user stream of conciousness surf through your site...

      I started on www.rwcinc.net/freerealty, which I at first thought was a news page but later figured out was a sort of changelog / download page. I had a look around for install instructions thinking I might do a test install, but couldn't find any on the page.

      Looking for an overview I next clicked on 'upcoming features', but found it to be a bit developer specific. (As in I would grok it if I were familiar with the source but couldn't infer much about the software as a casual visitor, except that it uses images and a db).

      After that I tried 'about this server' (thinking perhaps that the software was somehow server related, or that it needed to run on top of a specific server setup). For about half a second I thought I was looking at the system requirements for the software, then I realised it was a actually a blurb about the machine serving the website.

      Next I tried 'demo site', thinking I could perhaps find a demo version of the software alongside install instructions. I stared at the page blankly for a bit then finally figured out that the software was some type of content management thingy for real estate listings.

      Suggestions:
      • Add an FAQ ('what is FR', 'who is FR aimed at', 'what's the difference between FR and OpenRealty', 'how do I get the latest version', 'how do I install', 'what are system requirements' etc)
      • Change the wording 'demo site' to something like 'view a sample site powered by FreeRealty'
      • Maybe have a plain English analogue of 'upcoming features' ('in 2.9 you [the end user] will be able to do x, y, and z')
      I feel like the archetypal clueless user after all that. It's nice to see someone caring about the usability of their site, though, so it's work the loss of geek points.
      --

      Vino, gyno, and techno -Bruce Sterling

  4. look at samba-tng versus samba by netmask · · Score: 5, Interesting


    Samba-tng forked off of samba quite a while ago. The user base using tng is still very small. There is a flurry of people checking it out each time a new release comes out (Which lately has been due to security problems in both code bases).

    The user lists are fairly slow, and there are a few developers on the dev lists. The development is still highly active, but the purpose of TNG isn't as important to most people as the functionality and features of Samba it self. The people who need to the changes made in TNG, will go to TNG. However, the vast majority of people don't need anything beyond what the base Samba 2.x or 3.x code has.

    Then again.. I would also say, most people haven't checked out the rad features included in rpcclient with tng.. which makes pen testing windows extremely easy.. Oh wait, so does dcom. :)

  5. Project web site by JohnGrahamCumming · · Score: 5, Informative

    It seems likely that the project is Free Realty.

    John.

    1. Re:Project web site by ph00dz · · Score: 5, Informative

      Perhaps... I think it was my project OpenRealty that got forked. (Not that I mind... working full time, I didn't have any time to support it -- one of the reasons it was GPL.)

      For whatever it's worth, we're unifying as many of the branches as we can right now at www.open-realty.org. See my announcment on my site...

    2. Re:Project web site by tarquin_fim_bim · · Score: 3, Funny

      If so, I recon the "... so easy even a real estate agent can use it.." might offend the intended audience a tad. Just a guess.

  6. Not surprising at all by Tim · · Score: 4, Informative

    I help develop and maintain a project for computational structural biology, and our project stats look pretty similar to yours. We release, see an interest spike, then it dies down.

    Factor in that you're in a very niche market -- real estate offices who have the need for a dedicated software package, who know enough about computers to use Linux/PHP/Apache, and who don't have in-house developers. Then, consider that you're not actually maintaining the original project, but a project that branched from the original so that users won't have to upgrade. It doesn't leave many interested users.

    This is part of the justification behind "release early, release often" -- the more you release, the more hits you generate, and the more likely you are to find interested users. All the same, don't expect to get the hits of the next big RPG platform or internet chat application. The users just aren't there.

    --
    Let's try not to let fact interfere with our speculation here, OK?
  7. Promotion by kimbly · · Score: 5, Informative

    You have to let people know the project exists. Simply listing it on freshmeat won't get you much, as I know (I've listed a couple of projects there). My site gets practically zero traffic from those listings.

    There are a couple things I've found that help. First, find a discussion group focused on a subject relevant to your project, and mention it occasionally when it becomes relevant to the discussion -- this gets you kickstarted, but it's not a long-term solution. Second, you might start some kind of blog on the site, so that people have a reason to follow your progress. Rant about the state of the real estate market or something. This is the long-term solution.

    I've done both of these things, and eventually they get you a lot more traffic than freshmeat ever will. The more traffic you get, the more likely that someone will link to your site, which will raise your google ranking, which increases the amount of traffic you get, which starts the whole feedback loop all over again. You just need to focus on making sure that your visitors have a reason to link you once they're there.

    1. Re:Promotion by kimbly · · Score: 3, Interesting

      Apparently slashdot posts work pretty well too. 40 visits in 30 minutes, and still counting...

  8. It's like an engine by Rosco+P.+Coltrane · · Score: 5, Interesting

    I too maintain niche projects, some bigger than others, some more popular than others. Here's how I understand the dynamics of a community around a projects. You have 3 cases :

    1) your project is too specialized, you have a smallish community of people who use it, few bug reports now and then, and you end up doing all the work on your project.

    2) your project is interesting enough that the community around it grows to a point where most of the improvements come from patches, bug reports ... i.e. bits of work done not by you, but you still end up integrating the changes and act as the only maintainer of the project.

    3) your project is very interesting and the community around it grows exponentially. The improvements / bug reports flood you and, essentially, your own bandwidth is not enough to maintain the project. You have to delegate and trust other people, in which case A) you're a shitty project manager and someone else who has that talent eventually makes a code fork and takes it over, or B) you become a successful OSS project maintainer, the extreme case of which, for example, is Linus.

    The added fun is that, if you code well while you start the project, it can go from a shitty thing to something of interest, just because the look-n-feel that detracted people from trying it before now attracts more people. That's where all the interest is, see how you can "prime the pump" and build a community around your ideas by doing the initial work, then watch the improvements come already made.

    I personally choose to create/maintain projects that I reckon will fall in or near category 2), because I don't want to maintain big projects anymore, with the flood of patches, suggestions and hate mail that comes with it, but I don't want to end up having my name associated with a shitty tarball that nobody cares about either.

    --
    "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
  9. Even more important by einhverfr · · Score: 3, Funny

    What the guy needs to do is get a few RE offices up and running with the software and get those RE agents to talk to others about it. In addition there are specialist RE web sites where RE agents could discuss the project and hence get more coverage of his project

    Yes, but the important part here is that by helping other people impliment this you *will* discover quirks/bugs/out-of-spec behavior in your project. The quality will improve greatly and you will soon have another, better release ;-) Then when the next people try it they will have an easier time :-)

    --

    LedgerSMB: Open source Accounting/ERP
  10. My experience with real estate software. by SubjunctiveSam · · Score: 4, Insightful

    A month ago I did a whole bunch of work for a real estate agent in his home office, making hardware and software upgrades, etc. I have seen the multi-listing and real-estate specific database software that they are using, and while based on some ancient code, it was very powerful, very polished and good, and from what I gather, the software from this company is quite entrenched in the real estate business.

    I installed and setup systems using Agent Office/Online Agent and for the Lightning 2000 mls service, which essentially seems to be a very fancy terminal emulator. screenshots here They have been buying software from this company for FOURTEEN YEARS. You're competing against some big guns I think. The best thing you've got going for you is that these softwares are quite expensive, due to the fact that they are niche softwares, and that there is a lot of money in real estate. If you can offer a better real-estate -specific database at a lower price, maybe you can compete, but it had better convert and import the database they already have.

  11. The Gwydion Dylan experience by oodl · · Score: 3, Interesting
    The Gwydion Dylan project (and Dylan language as a whole) has always had trouble gaining a significant user base. Gwydion Dylan is an open-source optimizing compiler for the Dylan programming language. It was originally developed by researchers at Carnegie Mellon University, but is now maintained (and extended) by a small group of volunteers.

    Dylan is a wonderful, elegant, extensible language that really puts Java to shame. Usually when there's a programming language article on slashdot, people end up describing their dream language... and it usually what they describe matches Dylan quite well. But still it's very hard to attract new programmers to the language.

    It's a great compiler, and a team using it earned second place in the 2001 ICFP Programming Contest. The compiler is still being improved, but in all honestly, there's just a few dedicated volunteers working on it.

    I don't know how to explain it's lack of "success", except to note that few geeks are really geeky enough to stray away from the mainstream languages.

    1. Re:The Gwydion Dylan experience by arkane1234 · · Score: 3, Informative

      It's probably the name, honestly.

      Do you wanna know the first thing I thought of when I read the name?
      Bob Dylan.
      I then thought "old" almost instinctually.
      I'm not putting it down, I'm just saying what I thought, and being honest.

      --
      -- This space for lease, low setup fee, inquire within!
  12. Re:Simple. by cranos · · Score: 4, Insightful

    Well, that was a blindingly generalised statement wasn't it.

    I am neither hugely wealthy, nor am I some bored college student. I am work five days a week and have a wife and kids and yet I am developing my own project under the GPL.

    The reasons people write Open Source software vary greatly from having an itch to scratch to altruism to sticking it to the man.

  13. Usually... by SharpFang · · Score: 4, Interesting

    projects smaller than "large" usually consist of one-three maintainers, some 3-4 "minor contributors" who supply hints, bug reports, small handy hacks and good ideas on irregular basis, several "fans" who look for updates, sometimes report bugs or help newcomers by answering questions, and besides that, small, regular flux of visitors who come, maybe ask a question or two, look, eventually download and go usually without ever saying thank you. I've seen that with several projects I participated in, as such "fan" or "minor contributor". From time to time some fan or minor contributor leaves, sometimes a new one finds it and stays. If the maintainer leaves the project though, it dies quite quickly, unless someone else decides to take over and continue the work. That doesn't happen often though.

    Look at this from positive side. 1) 40 visitors a day, means maybe 1-4 new sites using your software. 2) No bug reports - probably no bugs so that's very good, isn't it? :) 3) No suggestions, ideas, patches - probably the design is so good that nobody feels need for these.

    (of course it could be opposite, after first look people discard it and never think about it again, but... :)

    One of good ideas to "exist" on the market is to package your stuff for some major distributions and try to include it - even if not in core of one, then at least in official software archives. So crazy people like me, who look through all packages dselect displays get to notice it :)

    --
    45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
  14. Similar Situation by jasonc95 · · Score: 3, Informative

    I've run into the same thing as you. I wrote an open source issue tracking system and didn't get a lot of feedback either. I've had about 12000 downloads over the past year but probably less than 20 real bug reports and even less feature requests. I've tried the freshmeat, sourceforge, google, and forum routes and it doesn't change much.

    I'd love to find a good way to attract more user participation, mainly because I'd like to improve the product for my own use and I've found that other people tend to give me really good ideas for features, when they aren't bogged down in the actual coding like I am.

    It is difficult to even get people to tell to drop by and "vote" in an online poll to tell me their environment so I know where to focus my efforts to get the most benefit to the community.

    One good thing about writing my own software though is I'm much more likely to write to an author of an application I use to thank them, or drop by a forum and let them know I use it. Heck I'll even write bug reports now :)