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Apple to Accept Returns of Mac OS X on Some G3s
An anonymous reader writes "A class-action lawsuit was filed over Mac OS X not working correctly on some of the older G3's, and Apple has tentatively agreed to refund the purchase price of the OS ($129) to people who purchased it for use on those computers, and wish to return it." The agreement is not final. If you wish to continue using the OS on your computer, despite it not working fully, you can instead receive a $25 coupon. The deal will, apparently, apply to the iMacs through the fruit-colored models; the pre-chiclet iBooks; the PowerBook G3s; the first three Power Mac G3 models; and the all-in-one Power Mac G3.
...you mean the toilet-seat cover iBooks?
bananas like monkeys.
How come you have to class action these companies to be responsible. Isn't there laws that say they need to deliver on their product claims. I am about ready for some tougher legislation I pretty much feel powerless as a consumer and I doubt I am alone. Although this particular mac issue doesn't affect me.
***I GOT NUTHIN***
so . . .
Apple said in Tuesday's court filing that it "continues to vigorously deny all of the material allegations" of the lawsuit but is willing to settle to avoid the costs of continuing to fight the legal action. An Apple representative declined to comment further.
. . . but . . .
"If you are completely dissatisfied (with Mac OS X), you can return it and get your money back," Ferlauto said. "If you want to keep OS X, but are kind of annoyed that you don't have full support, you can get (a $25) coupon."
. . . and of course, the winner is . . .
Apple has also agreed to pay up to $350,000 in legal fees to King & Ferlauto.
everything in moderation
I'll put the $125 from Apple towards the $700 SCO says I owe them!
Trolling is a art,
I'm in partial agreement with this case. While I currently use Jaguar on a Powerbook DVI, formerly I used earlier versions of OS X (10.0 and 10.1) on a Powerbook Lombard (the model with the bronze keyboard). While DVD players were an option with that model, the one I purchased (or rather, the university I work for purchased for me) was the model with the DVD reader. Thus, I used it quite a bit to watch DVDs in OS 9 and was pleased that I could do so. I took it on a few trips and carried entertainment with me.
... we'll have to see. A partial refund was more my expectation since a lot of other features DID work as advertised, but hey, I can use the cash for a discount on a new iPod (I want the backlit-buttons version in part because I plan to use it in my Volkswagen, and the red illumination of the controls in the car matches. It'll look really spiffy. :) )
When 10.1 came out it was quite a big deal that it finally added DVD viewing support, and there was no mention of the fact that it was not going to work fully as advertised on all systems. In fact, Apple made a big deal of the fact that you could run OS X on a lot of older systems going back to some of the old beige towers (I'm pretty sure about that) and implied in the "usable on older systems" was the fact that all features would work as they were advertised to on all of those systems. I was in full expectation that all of the features would work, and I can't possibly have been alone.
I was quite disappointed to discover that apparently hardware acceleration, which I have long been told from many sources is actually better because it offloads a lot of the processing tasks onto the video system instead of the CPU, was actually the reason why DVD playing did NOT work. I couldn't play DVDs -- if I tried I'd get a message stating that my system wasn't compatible -- even after Apple released a DVD player update! How was I supposed to fix this? "Go buy a new Powerbook". That was unacceptable given the fact that Apple had always given the impression that OS X would be fully supported on G3 systems. That apparently meant "some G3 systems" even though no qualifiers were printed on any preview materials.
I'll be returning my discs for a refund since it didn't work as advertised (which did bother me) and because I don't use OS X on that old Powerbook anymore. It's just relegated to Photoshopping in OS 9. It sounds like what I've seen so far is indicating a full refund, which I won't argue with if true
The point of this case was (rightfully) that if there are going to be exclusions for "it works with existing stuff" the exceptions need to be listed so nobody ends up disappointed like I was. It's just fair. It's a real shame there had to be a lawsuit to make it happen.
i am a soviet space shuttle
You mean Apple actually has to accept returns of it's product, when it doesn't work? Like, if there was a warranty or something? This is a sad and black day for the software industry, maybe one day we will even have to act responsively...
I use one of the "pre-chicklet" iBooks. (I'm running OSX 10.3 Jaguar on a 466mHz G3 iBook SE with 384MB RAM) Other than it being a tiny bit slow, OSX works great.
I think this is really a statement about how Apple's customers have come to expect so much from the fruit company... yeah, Apple said they would support G3's. And they do. It's just when you try and scrape by with the minimum recommended requirements, things don't usually work as well as you'd like.
Sure, refunding the purchase price on a product that didn't work as expected is understandable, but it's too bad it had to happen in court. I guess that's just the way of doing things these days. Too bad.