Software Customer Bill of Rights
Cem Kaner of Badsoftware.com has written up a Software Customer Bill of Rights. Very appropriate considering our recent stories about Microsoft viruses, Dell's BIOS-clickwrap licensing agreement, etc.
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"Today a local man was arrested for screaming at employees of a local 'Best Buy' store after they refused to sign a contract he had printed out. Bystanders claimed that he refused to buy any of their products unless they signed said document, and that NOT signing would be a grave injustice. Our sources have told us that he is currently being held in Bellview Psychiatric Hospital, and is undergoing observation."
I am a filthy pirate.
But then IE crashed.
Just kidding! I'd never use IE.
You must not have seen the herbal essence commercials then.
My tape drive advertised it's transfer rate as "Up To 60 megabytes / minute", and just like the claim truthfully says, it has never exceeded that amount.
try { do() || do_not(); } catch (JediException err) { yoda(err); }
How about the right of customers to copy distribute and modify freely. The other problems will take care of themselves.
"But this is America. Consumer rights are secondary to business rights..." ... and making things better is secondary to making smug, cynical statements.
You just described Microsoft's business model. Why make decent software when you can make smug, cynical statements instead? What a country! :)