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E-mail Newsletters Switching To RSS

prostoalex writes "The wide spread of unsolicited e-mails is leading publishers and site owners towards subscription-based RSS, the InternetNews.com article says. Chris Pirillo from LockerGnome is quoted saying that people just do not subscribe to free e-mail newsletters anymore, making a broad assumption that anyone offering them would be a spammer. This short article on About.com also argues for the RSS as preferred format for newsletters, site headlines and all sorts of updates that were e-mailed to customers before."

29 of 244 comments (clear)

  1. Somewhat good. by HyperColor+Underware · · Score: 4, Interesting

    I run a newletter for a LAN Party out of Cleveland, and have already adopted this method.

    The only good thing that I can say will come from this is the fact that it will be much easier to distinguish spam from newsletters - however, this is a temporary solution, because the Spammers will easily have enough resources to learn how to generate false reports.

    Also, it's going to be tough to get everybody to switch to it, and it still won't fix the spam problem.

    But anything that tries to put a stop to Spam is ok, as long as it's not rampant blacklisting.

  2. hmm by Trejkaz · · Score: 4, Interesting

    I was under the impression RSS was a pull mechanism, not a subscription mechanism.

    --
    Karma: It's all a bunch of tree-huggin' hippy crap!
    1. Re:hmm by Xformer · · Score: 4, Informative

      RSS = Really Simple Syndication (or some variation of that)

      What is syndication, but a "subscription" to something that is available to the public (or a limited subset thereof)? Pull or push (as in email) mechanism, doesn't really matter.

      --
      All I want is a kind word, a warm bed and unlimited power.
    2. Re:hmm by Xformer · · Score: 5, Interesting

      "Publish" by presenting a publicly accessible RSS feed
      "Subscribe" by using an aggregator program or something else that polls that RSS feed

      I personally keep up with /. by using the RSS plugin for Trillian, and usually tend to look only at stories that look interesting from the titles that are displayed in its main window. How is that having "to pull a stack of books off the shelf just to read the last page"? If I see a link to a story that looks interesting, I can go straight to it, or I can go to the /. home page and look through everything.

      --
      All I want is a kind word, a warm bed and unlimited power.
    3. Re:hmm by Malc · · Score: 4, Interesting

      For our mailing lists that go out on a more regular basis, we see bounce rates below 1%. RSS doesn't offer anything except more effort for the user.

    4. Re:hmm by GeorgeH · · Score: 4, Insightful

      How many of those mailings get eaten by spam filters? How many people don't sign up because they're worried about their email address being sold?

      --
      Why can't I moderate something "Wrong" or at least "Grossly Misinformed"?
  3. I gave up mail lists for forums by strider3700 · · Score: 4, Insightful

    I used to subscribe to a few mail lists. But I've found online forums to be vastly supperior. I don't get spam, on busy forums I get responces almost immediately. The moderators do a great job sorting misplaced posts and dealing with trolls. And there is a nice archive of everything stored on the server. I don't care how much they clean up email I won't be switching back for these types of things.

    1. Re:I gave up mail lists for forums by Malc · · Score: 5, Interesting

      I personally can't stand web forums and that ubiquitous UBB. The interface is shite, and a poor replacement for NNTP. It's all about control and things like integrating advertising. Groups.google.com is far more production for searhing discussions than trying to go through those horrible web boards on www.google.com. A lot of the free software and GNU web boards have by far the worst interface too, and are even harder to follow threads on. Furthermore, I like having one consistent and well performing interface (either my email or news client) than having to deal with tonnes of horrendous web sites.

      Just say no to web boards and use a moderated mailing list or Usenet group. Actually, I don't see much spam on my ISPs news server, so they must do a good job filtering - completion on the text groups is good too (no idea about binaries).

  4. Amphetadesk by starling · · Score: 4, Informative

    I've found it a great way to keep track of all the RSS feeds out there. It's been stable for a while, but a good /.ing might spur them to add some new features ;)

    Here's the home page : amphetadesk

  5. Re: Conditional Gets save bandwidth by sgarrity · · Score: 5, Informative

    Most RSS readers support HTTP's Conditional GET mechanism, which only downloads the full file if the modified date in the header is different than your last version. This means you can check for updates with tiny (~200byte) requests. For more info, see HTTP Conditional Get for RSS Hackers.

  6. Newsgroups by wsloand · · Score: 5, Insightful

    Why do the publishers just not do something like a moderated newsgroup on a restricted server? It seems like that would provide a better solution and the end user tools are already out there (apparently in better forms than what the article describes the RSS tools of being).

  7. eliminates an obstacle to digital postage by bcrowell · · Score: 5, Informative
    People have recognized for a long time that the basic cause of spam is that spamming is free, as opposed to other forms of marketing that cost money to the sender. A sensible response has obviously been to make the sender of an e-mail pay money.

    Some objections to this have been (1) how do you process the payments without giving control over the internet to some evil corporation? (2) it's impractical to redesign the e-mail protocols and infrastructure, (3) mailing list operators can't pay to send every e-mail. Well, #1 is obviated by schemes like hashcash, where there's no real money involved. Re #2, this RSS example shows that the e-mail infrastrucure can and will be replaced, and there are ways to do it without having to make everybody change over to a new system overnight -- it can be done piecemeal. The RSS system may also show that #3 is not such a big deal, because maybe newsletters shouldn't go through the same channels as e-mail. (Note that the US postal service doesn't deliver newspapers.) Also, #3 was kind of silly anyway, because people can have a whitelist, and exempt people on their whitelist from paying to send them e-mail.

  8. Unclear on RSS, explanation? by Boogaroo · · Score: 4, Insightful

    As far as I can gather from the article, RSS uses XML and can be read by web-browser or specialized client. Special RSS providers are the only way to access these "feeds."

    How many people want to buy or download yet ANOTHER program for their communication needs? We already have AIM, MSN, ICQ, YIM,IRC, five different proprietary video clients, and newsreaders. If using a web browser, who wants to visit twenty different websites to read their mailing lists(Yahoo Groups is bad enough isn't it?) On top of that, email still must be dealt with.

    I can understand the benefits of it I think: Locked down feeds presenting a huge hurdle for spammers, XML for flexible programming, and a download as you go structure(like newsgroups).

    I like email lists the way they are personally. I find spam to be easily identifiable so I don't lose tons of messages like the article mentions. I don't know if I'd go for it if it's like blogs. Email lists can get off topic, but blogs seem like they're always rambling. I've looked at the blogs of the people that belong to mailing lists I'm on, and there's no way they'd ever replace the email list.

    Anybody care to give a good explanation about RSS?

  9. RSS Via Jabber by Isomer · · Score: 4, Insightful

    Jabber supports "headlines" and there are several transports around that support sending RSS updates as jabber "headlines". You get a nice descrete notification that somethings happened (new story on slashdot?) and you can deal with it if you like.

    You can publish almost anything as a RSS feed, for instance URL's mentioned on an IRC channel.

    When combining technologies such as these you can get some real neat stuff happening. Sometime I want to write some scripts using naive bayes to sort out the RSS information I'm interested in vs the stuff I'm not and then have it subscribe to lots of RSS feeds :)

  10. A combination of methods by TheViewFromTheGround · · Score: 5, Insightful

    I run a website (The View From The Ground) that uses an email newsletter that monitors what the city, police, and other agencies are doing in Chicago public housing (the projects) because there is absolutely no public accountability. We don't spam, don't release our email list to anybody. We're very disciplined about the privacy of our list.

    We've thought about going to RSS, but there are big advantages to using an email newsletter for such a purpose.

    While our email publication is "unwelcome" in places like the police department in the sense that they rarely like what we have to say, everyone from top administrators to low level officers read it because it scares them. There have already been several successful lawsuits and many major news stories (in the Chicago locals like the Tribune and Sun-Times and some nationals like the New York Times) that generate public scrutiny.

    Now, imagine people at the police department or the Chicago Housing Authority, whose technical proficiency is often, uh, lacking, setting up an RSS reader and subscribing to our feed in order to receive our publication. Further, email is easy to forward, and we often get feedback that reveals a long and sordid chain of forwards until it reaches the person in question. We have received amusing lawsuit threats (one from a major company president for "deflamation") with such histories attached. RSS feeds don't have the same forward-ability as email.

    Not all email that is received in a spirit of hostility is spam, and sometimes, even if the receiver hates the message, they have to read it. But that's only if they get it. RSS significantly raises the barrier of entry, particularly for people without lots of Net savvy.

    This isn't not to say we're not working on implementing RSS. We are, and expect it to dominate the friendly/sympathetic side of our distribution list once we implement it as a distribution method this fall.

    The point is that email is still a killer application of the Internet for distributing journalistic content, and that RSS and email can coexist in a mutually beneficial way.

    I hate to say it, but the only way we'd become RSS exclusive would be if the next version of IE (which may not appear for years) ships with a super-easy RSS feed reader because almost every city agency in Chicago is MS-exclusive. Until then, we'll do both.

    --
    Online citizen journalism from the inner city: The View From The Ground
  11. Matters a lot. by shamel · · Score: 5, Informative

    There is a big difference.

    For example a web page is "pull" meaning that you have to request it in order to have it. You know the address of the server you request info from.

    An email is "push" because anyone can send you email if they know your address.

    Pull is better in the sense that it permits you to only accept communication from the publishers you selected. You could do the same for email and only accept mail from ppl and publishers in your address book for example but in some case you do want "unkowns" to contact you. Whereas you positively dont want "unknowns" to contact you regarding "newsletters" and such.

    You might say then that we would be better off then reading the "newsletter" (or whatever) off the publishers web site. The thing is that RSS enables you to aggregate all those items from different sources together as opposed to going to all the websites.

    --
    The price of freedom is eternal vigilance.
  12. The definition of ironic by sjbe · · Score: 5, Funny

    I personally can't stand web forums...

    Posted to slashdot

  13. Listservs will never die by sakusha · · Score: 4, Insightful

    There's only one problem with RSS compared to email, you have no way to control distribution, anyone can read the RSS. But with a listserv, you can control your distribution list easily. RSS is not a substitute for listservs. Everyone can get email, it's simple, but not everyone can grok an RSS aggregator.

    1. Re:Listservs will never die by Jerf · · Score: 4, Interesting

      That's a good idea, now go write an RSS aggregator that supports HTTP auth,

      You mean like this?

      and then go convince everyone to support it in their servers.

      No, only people who want private RSS files need to support it in their servers. And it's not like HTTP autentication is some sort of mystery, all reasonable web servers support it out of the box. After all, guess what, it's part of HTTP/1.0.

      But first, you might want to think about how auth will interfere with RSS discovery (which is already screwed up enough).

      Easy, it doesn't. Either you can get to the RSS feed or you can't, either way the aggregator has to handle it (people type in wrong URLs all the time, for instance, so any real aggregator has to handle errors).

      You seriously overestimate the difficulty of this. Unusual, usually people underestimate difficulties. I hope you aren't a professional coder.

  14. People just don't subscribe to email newsletters? by King_TJ · · Score: 4, Insightful

    Personally, I find that I almost never subscribe to any email-based newsletters anymore because it just isn't the best mechanism for it.

    When I check my email, it's nice to know that everything that comes in (short of spam) is targeted specifically at me. The newsletters, however useful and informative, tend to be lengthy and not the sort of thing I often have time to read when I'm trying to read and reply to my personal emails.

    I realize the standard answer people give is to set up mailbox rules so the newsletters get tossed into their own folders. Sure, I can do that (and have often done so), but then I end up with a huge folder filled with overwhelming amounts of text to sift through. If I don't get time to read them for a few weeks, a lot of it ends up getting mass deleted. (It's not usually important enough to justify a marathon reading session to try to catch up with all the back messages piled up in there.)

    I think of newsletters as publications, so as such, they're best published to the web - so viewers can access them at will. Don't take up everyone's disk space sending out hundreds (or thousands?) of copies of the same newsletter via email.

  15. Re:damn spammers ruining everything by daveo0331 · · Score: 4, Informative

    If I went and dumped one billion pieces of junk mail into the mail box at the post office, intervention by the post office keeps it from automatically sending that junk mail from going to every person out there--they would just trash it and probably come arrest or fine me.

    Actually, the post office would happily collect your $370 million in postage (minus whatever the bulk mail discount is) and send the letters to their destination. The only thing that keeps postal junk mail in check is that the sender pays, unlike spam where the recipient pays.

    --
    Remember the days when Republicans were the party of fiscal responsibility?
  16. Email lists were never a good idea by Feztaa · · Score: 4, Insightful

    It seems to me that email lists are trying to do what usenet was designed for. In that way, it's sort of a broken idea: newsgroups are for sending a message to a self-selecting group of people, email is for sending a message to one person. Trying to implement a mailing list in email is sort of a waste of resources, IMO.

  17. RSS is a great idea! by Goyuix · · Score: 5, Insightful

    Now, there are problems associated with this, but I think people are missing the point that this isn't (yet) a drop in replacement for grandma to get her quilting newsletter.

    RSS is a relatively new creation, especially in terms of popularity and I think there are a large number of geeks like myself that will definitely like being able to pull the few newsletters or lists we like. Especially if they pull headlines and still make you request delivery or actually visit a web site.

    I personally have loved watching readers (aggregators) develop and mature, as well as more sites coming online with content for them. I think this is certainly one of the things to watch as it is morphing the way we use the web.

    Kind of like the evolution of blog style web sites that report news and commentary, so I don't have to hit the estimated 50 billion hardware review sites each day just to see what they have been playing with. Used with a /. style comment system and the newsletters could become quite an interesting niche in the internet over the next few years.

    And yes, if it is popular Microsoft will probably make a stand alone reader or more likely bundle it with IE or Outlook Express.

  18. The other difference by Julian+Morrison · · Score: 4, Insightful

    ...is in who is static and vulnerable, and who is ephemeral and concealed. Spam is push so the user is the one at a disadvantage. RSS spam is pull - it would be trivial to DDOS the (immobile) source into a smoking blob of molten electronics. I can see no future for nonconsensual spammers in RSS.

    On the other hand, there is a real future in RSS for genuine advertisers selling desirable product. People like informative, relevant, targetted adverts, especially in pull media (thus not having to put up with intrusive marketing databases). After all, what else is the typical opensource app's web site but informative, useful brochureware?

  19. Irony by babbage · · Score: 4, Insightful
    People are moving from email to RSS? That's ironic -- I know someone that just released a service that translates RSS feeds to email, which seems like a knocking good idea to me.

    Maybe the real lesson isn't "email bad, rss good", but that RSS has the nice property of allowing the user to select how she would prefer to access the resource in question -- maybe as email, maybe in a custom web page via Amphetadesk, or maybe in a special purpose application such as NetNewsWire. For that matter, maybe they'd like receiving info on a non-traditional device, such as a PDA or video game console, and RSS feeds can be more adaptable than other channels.

    Personally, I like email, I've got processes for handling a silly volume of it, and the ability to get RSS feeds I'm interested mailed to me on some kind of schedule appeals to me -- even though the idea hadn't occurred to me before this weekend.

    So the next question for me then is, for those of you that like RSS but don't care for email, how would you prefer to access such data? What software are you using today? What problems, if any, do you have with the way your RSS aggregator works? What properties would you like to see in such software tomorrow?

  20. Sigh by rkuris · · Score: 5, Informative
    Well, I can tell you from personal experience that the LockerGnome folks are not a good resource for telling you what works and what doesn't.

    When I first complained that SpamAssassin blocked their newsletter, and merely asked if they could look into it, I was laughed at, and they tried to convince me that I needed to whitelist them or, in their words, "...learn how to use your spam blocking software".

    Ironically, months later, they signed up for Habeas signatures on their emails.

    It's interesting that NOW they decide to look into RSS as a solution. I wonder if it is because Habeas isn't working.

    --
    Get rid of everything Micro and Soft: Buy Viagra and/or Linux
  21. Stating the Obvious: by sakusha · · Score: 5, Insightful

    Did it ever occur to anyone that most Listservs are TWO-WAY systems, and RSS syndication is a ONE-WAY system? If I want to reply to a list, I just reply via email, on most systems the message is instantly distributed to the list. This will never ever happen with RSS. RSS is a one-to-many distribution system, mailing lists are many-to-many systems. RSS is an implementation of a hierarchical authority structure, oh boy I just need more of that like I need more spam.
    Ya know, I remember in the early days when there was no WWW, and listservs were considered a killer app. It's no different today, many people want an internet connection just to access and interact on specialized lists. Let us hope that this never goes away. The internet is not designed for us to all subscribe to the same RSS feeds, the internet is designed for us to talk to EACH OTHER.

    1. Re:Stating the Obvious: by lelnet · · Score: 5, Insightful

      Yes. Thank you for being the one person on slashdot who hasn't drank whatever kool-aid convinces people that the internet is (and ought to be) divided into "content producers" and "content consumers". The internet's greatest virtue lies in its facilities for _completely_ interactive communication, where every participant has the same position in the conversation as every other.

      Email lists are the quintessential example of this phenomenon.

      Putting up web pages may be easy and cheap enough to be an option for everybody, but it doesn't provide the same level of interactivity as a mailing list can. A world in which everyone can be a producer as well as a consumer is not the same thing as a world in which everyone can be an equal participant. The latter is what we have, where the former is what replacing mailing lists with RSS feeds would give us in even the best case.

      Mailing lists are delivered to the users' own mailboxes, at which point their data becomes unavailable only when the recipients decide to delete it. Web pages, on the other hand, are stored on central servers and are thus vulnerable not only to network outages but to gratuitous changes made server-side by webmasters, as well as other sorts of problems. For certain types of content (advertising newsletters would be a good example), this is not a meaningful limitation because the content itself is worthless if it's out of date...but that does not describe the sum total of discussion on mailing lists, and it does not make sense to introduce such unnecessary vulnerabilities.

      RSS is good for what it's designed for...but please let's not try to throw away a working technology and substitute a kludged one in its place.

  22. Disadvantages of email by Skapare · · Score: 4, Insightful

    From the article:

    "People are assuming that every e-mail publisher is a spammer."

    That's not necessarily the issue. Instead, I think, lots of people just don't want to have to deal with separating the newsletter they want from the spam they don't want. And lots of others might be afraid their email address will leak (be sold) to a spammer. Unique mailbox addresses to sign up with might help, but most people don't have these nor know how to create them.

    In some cases, signups to legitimate newsletters or mailing lists are failing because they are hosted by providers that have had, or maybe still have, spammers operating, and some ISPs are blocking them. Other disadvantages of email include the hassle of having to do a confirmation cycle (switch to the mail program) to sign up.

    RSS seems like an interesting solution, but it's basically a one way feed although you can hyperlink to a web submission form if the newsletter provides two-way communication. Many have suggested NNTP (running isolated from the global USENET) for the more discussion oriented mailing lists. And another option is for the mailing list operator to host the mailboxes (stored shared) with access via IMAP. Perhaps integrating all of these into a web browser will make it all work better. Oh wait...

    --
    now we need to go OSS in diesel cars