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MSN Cuts Unmonitored Chatrooms Around the Globe

letxa2000 writes "According to MSNBC, Microsoft will be shutting down its unmonitored chat services in Europe, the Middle East, Africa, Asia and much of Latin America on October 14th--the day before MSN Messenger will lock out many 3rd party clients. Interestingly, the European manager of MSN is quoted as saying 'This is a decision based upon consumer experiences, child protection and our strategic investment to build up MSN Messenger.' It's starting to become clear that Microsoft is starting up the IM wars again and that the 3rd-party lockout indeed isn't so much about security as it is about marketshare."

20 of 400 comments (clear)

  1. This is a good thing by Kevin_ap · · Score: 5, Insightful

    All the Kids who used to chat on msn will now find "cooler" chat rooms (perhaps IRC) and they might start trying out other non Microsoft products...

    1. Re:This is a good thing by gl4ss · · Score: 4, Insightful

      well, that depends on what channels you hang on(duh!).

      it's kinda hard to hang around face to face with friends i made during the time i was in army for example..

      but yeah surely we don't talk to anyone outside our little clique if that means we don't answer people who come in on our emulation channel and ask for ROMMZZZZZZ in polish and wait for 30 seconds before leaving(!) so we even couldn't answer. also what might seem strange to some outsiders and accustomed to commercial nonsense chats is that people stay online even if they're not even on the machine, so they come up and see lots of people and then make the conclusion that they just don't want to talk to the outsider(when in fact they're not talking to _anyone_ because they're not around, and fyi, getting inside that little clique in most circles is pretty easy, just hang around for enough time and don't be an idiot, if you're idiot then the problem obviously isn't them but it is you).

      if ms likes to act like it is responsible for the content on it's chats then it's fine by me, but imho it's really stupid because the next thing is that they deem they're responsible what sites you can visit from their msn service too.

      --
      world was created 5 seconds before this post as it is.
    2. Re:This is a good thing by Anonymous Coward · · Score: 4, Insightful

      Wait; remind me again when parental responsibility was abandoned as an effective form of protecting a childs development?

      If the kid is in a chatroom, alone, and the others are talking about sex then tough. The parents of said child should have been there with them.

  2. Make more money by TuataraShoes · · Score: 4, Insightful

    Its obvious that Microsoft make decisions for no other reason than to make more money. The subscription chat services make more money than unsubscribed.

    The real reason for this is that the lawyers are screaming to cut the unmonitored service before they get sued.

    Nevertheless, that kind of chat is among the most banal and crappy of all internet applications. If every provider stopped supporting it, it would be no great loss.

    --
    Surely in vain the net is spread in the sight of any bird -- Proverbs 1:17
  3. No service? Go underground... by Talthane · · Score: 5, Insightful

    My immediate reaction is that this will simply drive chatroom-using children to less-monitored, less well-policed chatrooms where they can carry on gossiping - especially if they don't have access to IM clients. Only nobody will be watching those chatrooms.

    As much as I loathe some of Microsoft's practices, I would have preferred an organisation like them to be monitoring (young) children's chatrooms than SmallISP.com(tm). Purely from a resources standpoint, Microsoft was one of the best-equipped organisations to watch for paedophiles and other slime.

    --
    "This is why men never share their feelings; because women always remember." -Just Shoot Me.
  4. BBC discussion by Phroggy · · Score: 5, Insightful

    I just heard a discussion about this on the BBC's Radio Five Live. One concern they raised: children will not stop chatting online, but will simply switch to other chat services which are even less safe than MSN's. Not only that, but with the announcement of the impending closure, there will be a scramble to exchange contact information before the deadline, which may include phone numbers or other personal information (precisely the thing we don't want children to do).

    Another point they made: when talking to your children about the dangers of talking to strangers online (or anything else, really) it's very important to explain WHY it's dangerous, and make sure they understand exactly what the dangers are and how to avoid them. Children tend to rebel against authority, especially when they can't see good reasons for the rules parents set for them.

    --
    $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
    $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
    1. Re:BBC discussion by yelmalio · · Score: 5, Insightful

      I just heard a discussion about this on the BBC's Radio Five Live. One concern they raised: children will not stop chatting online, but will simply switch to other chat services which are even less safe than MSN's.

      Speaking as a parent of 3 girls I think MS are between a rock and a hard place with this. There have been several high profile cases of underage people being lured into sex through chatrooms. If MS continue the service they undoubtedly will get flack for helping aid Paedophiles. No sooner was this announced they where closing the service they get accused of censorship. There have been calls in the UK to legislate that chat serverice providers 'properly monitor' users. Can't have it both ways and it's not up to MS to monitor each and every conversation. That would be a greater breach of privacy.

      I've seen several comments here and here that this will allow people to ween off MS. It's not about MS crapware, censorship or privacy, it's about kids being abused by adults.

      What is needed here is an education programme to teach parents, not children, as to the dangers. Most parents are clueless about the Net as a whole.

    2. Re:BBC discussion by the_womble · · Score: 4, Insightful
      It's not about MS crapware, censorship or privacy, it's about kids being abused by adults.

      It is about MS Crapware. According to the article MS said:

      "This is a decision based upon consumer experiences, child protection and our strategic investment to build up MSN Messenger,"

      and:

      Users in the affected regions will still be able to chat online but must do so through Microsoft Messenger, the company's instant messaging product.

      and:

      In the United States, Canada and Japan, Microsoft will introduce an unsupervised chat service solely for subscribers

      It is not about protecting children, it is about getting people to use MS Messenger and subscribe to MSN. Most users will not know about competing services. They will recieve a message from MS telling them that the service they have been using is being closed down, and here is how to subscribe to the new secure replacement from MSN. What will the average user do?

  5. What a shame.. by Ckwop · · Score: 5, Insightful

    I think this consitutes the first step in a slow march towards the ban of unmonitored chat rooms. Something which is absolutely bizarre considering the fact that the chance of your child being groomed by a paedophile are probably about the same as your child being struck by lightening.. In the UK we see about three to four cases of this a year.

    More children get killed in car accidents.. in fact it's the biggest killer of under 12's if i recall correctly..

    Unmoderated chat is about freedom of speech. The price we pay for freedom is that evil, to some extent, is free too. A world without fear and terror is a world without freedom.

    Freedoms are being removed left, right and center in the post 9/11 world. The irony is that the terrorists succeeded.. The land(s) of the free are no longer as free as they used to be.. My forefathers fought for our freedom in blood.. We shouldn't give in.. Every man killed by a terrorist is a solider for freedom.. Let's not let democracy drown at the hands of a few.

    Simon

  6. Re:yeah by twilight30 · · Score: 4, Insightful
    Bugger [pun unintended] - submitted this as a story three minutes ago.


    Guess I've been trolled, but you should lay off the 'Microsoft == evil' lines, they're getting really dull. This kind of comment is flippant, and actually pretty irresponsible. What would you do? What would you have them do? Give an answer of 'We're not people's censors' and leave it at that?


    This is a perfectly understandable reaction on their part, and you will probably see similar reactions from other popular, unmonitored, visible chat providers. We can bitch about subscriber lock-in all we want, but the PR flack had an undeniable point -- subscriptions mean accountability for both the provider and recipient. When you provide a visible, accessible service like this, you have to decide if you want to allow this kind of crap on or not.


    Hey, you want to see loads of junk, you can still go to IRC or read Usenet - it's your call.

    --
    ========================================
    Death will come, and will have your eyes
    -- Pavese
  7. Excuse me... by Thomas+Miconi · · Score: 5, Insightful

    Am I the only one here to think that maybe they're actually doing this for the very reasons they quote - i.e. they're scared to death at the idea of being associated with all these net-paedophiles stuff ?

    Clueless journalists are just as dangerous for MS as they are for others (note: I'm talking from the UK, homeland of such some monuments of fair, objective et reliable reporting as The Sun). They've seen those stories about paedophiles "hunting" over the internet, and they know how 'sensitive' the public is about anything related to paedophilia (Britain is also the place were angry mobs assaulted a doctor's house because they confused the word 'Paediatrician' with 'Paedophile').

    This may be a much more compelling reason than locking out a few thousands 3rd party clients.

    Thomas Miconi-

    1. Re:Excuse me... by malf-uk · · Score: 5, Insightful

      Naturally it seems the tabloids see this as a "good thing".

      However, according to the newsletter (http://www.wtps.co.uk/) that I receive daily it seems at least one newspaper (the non-tabloid Daily Telegraph) doesn't, saying

      "the ban effectively penalises legitimate chatroom hobbyists while failing to tackle the root of the problem.
      Chatrooms are no more culpable for paedophilia than "the telephone system, the Royal Mail, the Church of England, the Boy Scouts, the Girl Guides, the Youth Hostels Association, the Duke of Edinburgh's Award Scheme, all schools, the NHS, the railway network, the seaside holiday... indeed, any institution that allows adults contact with children,"

      "It is plain bonkers".

      --
      R Tape loading error, 0:1
  8. Re:It's all about pedophiles by moderators_are_w*nke · · Score: 4, Insightful

    This is, of course, complete rubbish. Its all about finding a way to ditch a free service that is costing them money and replace it with one they can charge for. This is sensible business practice from a money point of view, but the business model is more akin to drug pushing than online services.

    --
    "XML is like violence. If it doesn't solve your problem, use more." - Anonymous Coward
  9. Re:I don't blame them by Anonymous Coward · · Score: 5, Insightful

    FACT: The Internet is a public place, parents that let their children roam public places unsupervised are still responsable for letting them do so.

  10. This is dangerous.... by pirhana · · Score: 4, Insightful

    Shutting down services is not the answer for abuse of the system by some bad elements. The dangerous aspect of this is that, So called "abuses" of chat is applicable to irc and many other applications as well. There is also abuse of the systems in these applications too. So they could use the same argument to shut down any of these . On the contray if somebody is genuinely interested in stoping the abuse , they should look for serious level of parental level cotroll. Because perception of "morality" widely varies and whats acceptable to one person may not be acceptable to others.

  11. Re:yeah by Anonymous Coward · · Score: 5, Insightful

    "Give an answer of 'We're not people's censors' and leave it at that?"

    Yep. You say `if you`re worried about what your children might see or do online, then only let them use the net in your presence, log what they are doing, talk to them about the dangers (and don't let them use the net if they aren't old enough to understand)`.

    I don't care much about this instance, as I don't use Microsoft stuff if I can avoid it, and there'll *always* be a way of discussing things online with strangers, whether the government or big business likes it or not. I don't want accountability - I want to be able to talk about what I want with who I want, which includes strangers. It's easy enough to ignore idiots, catch bots and spammers etc. If someone wants to sit and watch rooms for perverts etc then fine, do it. I don't have a problem with that.

    It's not exactly hard to monitor a room and look for words relating to `phone number` or `address` or `age` or whatever.

  12. Compelling reasons ... by cj_goth · · Score: 5, Insightful

    > Am I the only one here to think that maybe they're actually doing this for the very reasons they quote

    No, not at all. Here are some of the reasons Microsoft gives in the article (thru Geoff Sutton, European GM of Microsoft MSN):

    ""This is a decision based upon consumer experiences, child protection and OUR STRATEGIC INVESTMENT TO BUILD UP MSN MESSENGER"

    "The straightforward truth of the matter is FREE unmoderated chat isn't safe"


    Emphasis is mine in both quotes. But there you have it, even within the Microspeak they are admitting that its really profit/market-share driven.

    That second quote looks very like their "free, open-source software isn't safe" marketing, doesn't it?

    --


    -- now where did I put that .sig
  13. Re:yeah by Hognoxious · · Score: 5, Insightful
    Bugger [pun unintended] - submitted this as a story three minutes ago.
    So did I, but my article included the fact that MS wants to move to a subscription based service.

    Thus one can conclude that the problem isn't kiddy fiddlers, it's free (as in beer) kiddy fiddlers.

    PS,OT, is anyone else having problems with /. headlines by email?

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  14. Fear of new technologies by pubjames · · Score: 5, Insightful


    This is nothing new. New technologies always inspire fear. When doing some research once I read an article in a magazine from around 1890 talking about how young ladies should not be allowed to use the telephone for more than a few minutes at a time due to fear that they weren't mentally strong enough to cope with the sensation of talking to a disembodied voice for very long.

    In my lifetime I seen fear of video cassette recorders (remember how "video nasties" were going to corrupt a whole generation of children?) and similar fear of video games, and now all this stuff related to the internet.

    The really stupid thing about all this from my point of view is how the press in the UK has caused the general public to believe that paedophilia (that is, adults that find pre-pubescent children sexually attractive) is common, when in reality it is very rare and probably no more so today than it was fifty or 100 years ago. This has caused, for instance, parents to be afraid to let their children go out to play outside. This is a real shame.

  15. Re:It's all about pedophiles by 16K+Ram+Pack · · Score: 5, Insightful
    Is there an equivalent of Godwin's Law for people using the issue of child safety as a means to do other things?

    Whenever I see stories of people doing things "to protect children", I often look for alternative motives. I think press departments of governments/corporations use this as a way of ceasing debate, but they know that people are too afraid to oppose the thing done because they don't want to be seen as against protecting children.

    HM Government wants new snooping powers on email - undoubtedly as the legislation gets closer, the "protecting children" trump card will be played.

    Like the experts say, What MS are doing will not protect children. They will find alternative chat rooms, possibly in juristictions outside the UK, with absolutely NO regulation or searches by police being available.

    In this case, it looks like one of the following is the real story:-

    MS are scared of getting sued

    MS are looking to get people using messenger to increase their stranglehold.

    MS are looking to publicise MSN as a service, encouraging non-savvy parents to believe that signing up to MSN means their kids won't use chatrooms.

    MS want some publicity to help spin the image of them being a good company with strong, secure software who care about their users after the virus disaster.

    If MS really cared about children, they'd host chatrooms and put some of their massive resources into moderating them.

    Of course, the mainstream media are too thick to deal with the real issues in this - protecting children through education of parents and children in using the internet.