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MSN Cuts Unmonitored Chatrooms Around the Globe

letxa2000 writes "According to MSNBC, Microsoft will be shutting down its unmonitored chat services in Europe, the Middle East, Africa, Asia and much of Latin America on October 14th--the day before MSN Messenger will lock out many 3rd party clients. Interestingly, the European manager of MSN is quoted as saying 'This is a decision based upon consumer experiences, child protection and our strategic investment to build up MSN Messenger.' It's starting to become clear that Microsoft is starting up the IM wars again and that the 3rd-party lockout indeed isn't so much about security as it is about marketshare."

38 of 400 comments (clear)

  1. Only Chat not Messenger by jolyonr · · Score: 5, Informative

    Note that this only affects public chatrooms and not the MSN Messenger service - I say this now not because it's not obvious to those who read the article, but that because this is slashdot and people won't :)

    --


    Please read my Canon EOS tech blog at http://www.everyothershot.com
  2. This is a good thing by Kevin_ap · · Score: 5, Insightful

    All the Kids who used to chat on msn will now find "cooler" chat rooms (perhaps IRC) and they might start trying out other non Microsoft products...

    1. Re:This is a good thing by Chris_Jefferson · · Score: 5, Funny
      Nooo!! For a while now, IRC has been one of the few places where I could (mostly) avoid

      "wher cn i get quake warez?"

      "u r a faggot!"

      "This person used their CD-ROM drive as a cup holder LOLOL!!!111"

      I don't want them all coming back :(

      --
      Combination - fun iPhone puzzling
    2. Re:This is a good thing by gl4ss · · Score: 4, Insightful

      well, that depends on what channels you hang on(duh!).

      it's kinda hard to hang around face to face with friends i made during the time i was in army for example..

      but yeah surely we don't talk to anyone outside our little clique if that means we don't answer people who come in on our emulation channel and ask for ROMMZZZZZZ in polish and wait for 30 seconds before leaving(!) so we even couldn't answer. also what might seem strange to some outsiders and accustomed to commercial nonsense chats is that people stay online even if they're not even on the machine, so they come up and see lots of people and then make the conclusion that they just don't want to talk to the outsider(when in fact they're not talking to _anyone_ because they're not around, and fyi, getting inside that little clique in most circles is pretty easy, just hang around for enough time and don't be an idiot, if you're idiot then the problem obviously isn't them but it is you).

      if ms likes to act like it is responsible for the content on it's chats then it's fine by me, but imho it's really stupid because the next thing is that they deem they're responsible what sites you can visit from their msn service too.

      --
      world was created 5 seconds before this post as it is.
    3. Re:This is a good thing by Anonymous Coward · · Score: 4, Insightful

      Wait; remind me again when parental responsibility was abandoned as an effective form of protecting a childs development?

      If the kid is in a chatroom, alone, and the others are talking about sex then tough. The parents of said child should have been there with them.

  3. IRC is next by pork_spies · · Score: 5, Interesting

    There is a real moral panic underway in the UK about this now - and the attack is on all unmoderated "chat" - so even the development channel you use is at threat.

    1. Re:IRC is next by Anonymous Coward · · Score: 4, Funny

      Can't have people talking to each other now can we? Next for UK data retention, every citizen to be required to wear a microphone so that all verbal communication can be logged with GCHQ, sign language to be criminalised. Keep paying your taxes because it's all for the public good.

    2. Re:IRC is next by Oddly_Drac · · Score: 5, Interesting

      "There is a real moral panic underway in the UK about this now"

      Oh, do give over.

      For one thing the UK *is not* the tabloids.

      They try to foster a particular opinion as being national whether it is or not, and the Sun recently dropped the ball bigtime with their 'Bruno Bonkers' headline that they had to reprint because it was insensitive trash.

      The whole deal with 'peadophiles' in the UK is that we don't have the association with 'Terrorism' that the US has. We've had terrorism for so long that it doesn't affect us. Kiddy Fiddlers, on the other hand, are this scary lurking menace that haunt the internet, street corners and *live in your town*.

      The Brass Eye Peadophile special nailed this concept completely, and the flak that surrounded it was indicative of the PR value of this kind of fear.

      The British public, generally speaking, have a bit more cynicism.

      --
      Oddly Draconis
      Too cynical to live, too stubborn to die.
  4. Make more money by TuataraShoes · · Score: 4, Insightful

    Its obvious that Microsoft make decisions for no other reason than to make more money. The subscription chat services make more money than unsubscribed.

    The real reason for this is that the lawyers are screaming to cut the unmonitored service before they get sued.

    Nevertheless, that kind of chat is among the most banal and crappy of all internet applications. If every provider stopped supporting it, it would be no great loss.

    --
    Surely in vain the net is spread in the sight of any bird -- Proverbs 1:17
  5. We've got a witch! by Anonymous Coward · · Score: 4, Funny

    "It's starting to become clear that Microsoft is starting up the IM wars again and that the 3rd-party lockout indeed isn't so much about security as it is about marketshare."

    Your questioning of microsofts motives clearly indicates that you have something to hide. Are you a paedophile?

    We have found a nonce! may we burn him?

  6. It's all about pedophiles by surstrmming · · Score: 5, Interesting

    Microsoft has prepped the mainstream media that this is all about saving children from pedophile predators.

    Child abuse experts were interviewed saying this actually increases the risk to children, because kids have emotional ties to their online chat friends. Now they might give mobile phone numbers and other personal data to their online friends so that they can stay in touch... and if that friend is a pedophile, he is that much closer to meeting the child.

    The child abuse expert urged parents to talk to their kids about this, so the child can deal with this close down of chat rooms in a better way.

    1. Re:It's all about pedophiles by moderators_are_w*nke · · Score: 4, Insightful

      This is, of course, complete rubbish. Its all about finding a way to ditch a free service that is costing them money and replace it with one they can charge for. This is sensible business practice from a money point of view, but the business model is more akin to drug pushing than online services.

      --
      "XML is like violence. If it doesn't solve your problem, use more." - Anonymous Coward
    2. Re:It's all about pedophiles by 16K+Ram+Pack · · Score: 5, Insightful
      Is there an equivalent of Godwin's Law for people using the issue of child safety as a means to do other things?

      Whenever I see stories of people doing things "to protect children", I often look for alternative motives. I think press departments of governments/corporations use this as a way of ceasing debate, but they know that people are too afraid to oppose the thing done because they don't want to be seen as against protecting children.

      HM Government wants new snooping powers on email - undoubtedly as the legislation gets closer, the "protecting children" trump card will be played.

      Like the experts say, What MS are doing will not protect children. They will find alternative chat rooms, possibly in juristictions outside the UK, with absolutely NO regulation or searches by police being available.

      In this case, it looks like one of the following is the real story:-

      MS are scared of getting sued

      MS are looking to get people using messenger to increase their stranglehold.

      MS are looking to publicise MSN as a service, encouraging non-savvy parents to believe that signing up to MSN means their kids won't use chatrooms.

      MS want some publicity to help spin the image of them being a good company with strong, secure software who care about their users after the virus disaster.

      If MS really cared about children, they'd host chatrooms and put some of their massive resources into moderating them.

      Of course, the mainstream media are too thick to deal with the real issues in this - protecting children through education of parents and children in using the internet.

  7. No service? Go underground... by Talthane · · Score: 5, Insightful

    My immediate reaction is that this will simply drive chatroom-using children to less-monitored, less well-policed chatrooms where they can carry on gossiping - especially if they don't have access to IM clients. Only nobody will be watching those chatrooms.

    As much as I loathe some of Microsoft's practices, I would have preferred an organisation like them to be monitoring (young) children's chatrooms than SmallISP.com(tm). Purely from a resources standpoint, Microsoft was one of the best-equipped organisations to watch for paedophiles and other slime.

    --
    "This is why men never share their feelings; because women always remember." -Just Shoot Me.
  8. BBC discussion by Phroggy · · Score: 5, Insightful

    I just heard a discussion about this on the BBC's Radio Five Live. One concern they raised: children will not stop chatting online, but will simply switch to other chat services which are even less safe than MSN's. Not only that, but with the announcement of the impending closure, there will be a scramble to exchange contact information before the deadline, which may include phone numbers or other personal information (precisely the thing we don't want children to do).

    Another point they made: when talking to your children about the dangers of talking to strangers online (or anything else, really) it's very important to explain WHY it's dangerous, and make sure they understand exactly what the dangers are and how to avoid them. Children tend to rebel against authority, especially when they can't see good reasons for the rules parents set for them.

    --
    $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
    $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
    1. Re:BBC discussion by yelmalio · · Score: 5, Insightful

      I just heard a discussion about this on the BBC's Radio Five Live. One concern they raised: children will not stop chatting online, but will simply switch to other chat services which are even less safe than MSN's.

      Speaking as a parent of 3 girls I think MS are between a rock and a hard place with this. There have been several high profile cases of underage people being lured into sex through chatrooms. If MS continue the service they undoubtedly will get flack for helping aid Paedophiles. No sooner was this announced they where closing the service they get accused of censorship. There have been calls in the UK to legislate that chat serverice providers 'properly monitor' users. Can't have it both ways and it's not up to MS to monitor each and every conversation. That would be a greater breach of privacy.

      I've seen several comments here and here that this will allow people to ween off MS. It's not about MS crapware, censorship or privacy, it's about kids being abused by adults.

      What is needed here is an education programme to teach parents, not children, as to the dangers. Most parents are clueless about the Net as a whole.

    2. Re:BBC discussion by the_womble · · Score: 4, Insightful
      It's not about MS crapware, censorship or privacy, it's about kids being abused by adults.

      It is about MS Crapware. According to the article MS said:

      "This is a decision based upon consumer experiences, child protection and our strategic investment to build up MSN Messenger,"

      and:

      Users in the affected regions will still be able to chat online but must do so through Microsoft Messenger, the company's instant messaging product.

      and:

      In the United States, Canada and Japan, Microsoft will introduce an unsupervised chat service solely for subscribers

      It is not about protecting children, it is about getting people to use MS Messenger and subscribe to MSN. Most users will not know about competing services. They will recieve a message from MS telling them that the service they have been using is being closed down, and here is how to subscribe to the new secure replacement from MSN. What will the average user do?

  9. I don't blame them by mo^ · · Score: 5, Interesting

    I think this is a very understandable position to take. Microsoft get lumbered with enough bad press as it is. All it takes is for one 14 year old to travel half the globe to meet a guy she was chatting to in MSN "channels" for MS to get slated for allowing this to happen.

    Childrens channel moderation should not be taken lightly. Here in the UK there is a lengthy screening process for anyone who work with children, and unless MS could guarantee correctly screened moderators (screend of course in EVERY country that the channels operate) there is no way they could protect themselves from outraged public opinion.. Parents like to blame other people for not watching their children closely enough, and if a child is using a major companies message system, they have an easy target for their ire.

    I personally believe any such undertaking to be ridden with obstacles, and microsoft as a "software" company are right to back away from this kind of thing

    --
    bah!*@%!
    1. Re:I don't blame them by Anonymous Coward · · Score: 5, Insightful

      FACT: The Internet is a public place, parents that let their children roam public places unsupervised are still responsable for letting them do so.

  10. What a shame.. by Ckwop · · Score: 5, Insightful

    I think this consitutes the first step in a slow march towards the ban of unmonitored chat rooms. Something which is absolutely bizarre considering the fact that the chance of your child being groomed by a paedophile are probably about the same as your child being struck by lightening.. In the UK we see about three to four cases of this a year.

    More children get killed in car accidents.. in fact it's the biggest killer of under 12's if i recall correctly..

    Unmoderated chat is about freedom of speech. The price we pay for freedom is that evil, to some extent, is free too. A world without fear and terror is a world without freedom.

    Freedoms are being removed left, right and center in the post 9/11 world. The irony is that the terrorists succeeded.. The land(s) of the free are no longer as free as they used to be.. My forefathers fought for our freedom in blood.. We shouldn't give in.. Every man killed by a terrorist is a solider for freedom.. Let's not let democracy drown at the hands of a few.

    Simon

  11. It's also interesting to note by evil_one · · Score: 4, Interesting

    that only MSN customers can use the chat service now. This is the reason that the countries that they keep a chat service in are countries that they have MSN in. (As an ISP)
    Now they know the names & credit card #'s of all the players in the chat rooms. (They actually say this in the article.) Apparently they will still have 'unmonitored' rooms, but I'd bet money that they still track specific usage.

    --
    Desperation is a stinky cologne
  12. Re:yeah by twilight30 · · Score: 4, Insightful
    Bugger [pun unintended] - submitted this as a story three minutes ago.


    Guess I've been trolled, but you should lay off the 'Microsoft == evil' lines, they're getting really dull. This kind of comment is flippant, and actually pretty irresponsible. What would you do? What would you have them do? Give an answer of 'We're not people's censors' and leave it at that?


    This is a perfectly understandable reaction on their part, and you will probably see similar reactions from other popular, unmonitored, visible chat providers. We can bitch about subscriber lock-in all we want, but the PR flack had an undeniable point -- subscriptions mean accountability for both the provider and recipient. When you provide a visible, accessible service like this, you have to decide if you want to allow this kind of crap on or not.


    Hey, you want to see loads of junk, you can still go to IRC or read Usenet - it's your call.

    --
    ========================================
    Death will come, and will have your eyes
    -- Pavese
  13. Excuse me... by Thomas+Miconi · · Score: 5, Insightful

    Am I the only one here to think that maybe they're actually doing this for the very reasons they quote - i.e. they're scared to death at the idea of being associated with all these net-paedophiles stuff ?

    Clueless journalists are just as dangerous for MS as they are for others (note: I'm talking from the UK, homeland of such some monuments of fair, objective et reliable reporting as The Sun). They've seen those stories about paedophiles "hunting" over the internet, and they know how 'sensitive' the public is about anything related to paedophilia (Britain is also the place were angry mobs assaulted a doctor's house because they confused the word 'Paediatrician' with 'Paedophile').

    This may be a much more compelling reason than locking out a few thousands 3rd party clients.

    Thomas Miconi-

    1. Re:Excuse me... by malf-uk · · Score: 5, Insightful

      Naturally it seems the tabloids see this as a "good thing".

      However, according to the newsletter (http://www.wtps.co.uk/) that I receive daily it seems at least one newspaper (the non-tabloid Daily Telegraph) doesn't, saying

      "the ban effectively penalises legitimate chatroom hobbyists while failing to tackle the root of the problem.
      Chatrooms are no more culpable for paedophilia than "the telephone system, the Royal Mail, the Church of England, the Boy Scouts, the Girl Guides, the Youth Hostels Association, the Duke of Edinburgh's Award Scheme, all schools, the NHS, the railway network, the seaside holiday... indeed, any institution that allows adults contact with children,"

      "It is plain bonkers".

      --
      R Tape loading error, 0:1
    2. Re:Excuse me... by Oddly_Drac · · Score: 4, Informative

      "I think I've had to read enough stories in the news recently about teenage girls being raped by people they've met on the Internet to want something changed."

      Stop putting 'internet chat rapes' into Google and the problem goes away.

      Seriously, a lot of this is bluster because of the relatively simplistic way the whole thing is presented by media and interest groups. 'peadophiles' are the social terrorists for a time when people are trying to shift that uncomfortable problem of telling their kids about 'jiggy' and the relative dangers _of talking to strangers_.

      In terms of the last couple of cases of 'chatroom' abuse, all parties have been consenting. In fact the most recent has been a case of a couple of youngsters running away with each other.

      The peadophile argument is Godwinesque to the extreme because you can't argue against these things rationally when people start emoting about it. 'Think of the children' is usually trumpeted by people who're on extremely shaky ground.

      "If one person is saved by this, then surely it's a good thing?"

      Going to extremes to save a single person is never good, especially if you unknowingly place more in danger.

      This isn't altruism, this is about cutting a lossmaker. Where chatrooms are controlled, moderated and *logged*, you have some fairly specific information to find people with...driving the whole thing underground doesn't cure the problem, it just makes it harder to control. The vast majority won't give up because a chatroom isn't there, they'll just find someplace else. MS' thing is about dodging possible liability.

      --
      Oddly Draconis
      Too cynical to live, too stubborn to die.
  14. Interview on BBC TV news by PinglePongle · · Score: 5, Interesting

    The European head of MSN was on the news this morning; she was singing the praises of messenger, including the highly dubious claim that "MSN Messenger is safe, because you know who you are talking to, unlike a chatroom where you can just bump into anyone". Huh ? You know who you're talking to on Messenger ? All you know is some hotmail account name; there's absolutely no guarantee that "bobby13" is indeed a 13 year old and not some drooling psychopath.

    I guess AOL is happy though.

    --
    It's all very well in practice, but it will never work in theory.
  15. Chatrooms are quite sinister by Zog+The+Undeniable · · Score: 4, Interesting
    I once went to the Sugababes' website (don't ask why) and the chatroom - clearly aimed at their pre-pubescent fanbase - appeared to be full of pervs trying to pick up kids - or kids pretending to be pervs trying to pick up kids, I'm not sure which. More dangerous than pr*n sites - pr*n sites may corrupt your kids, but they don't lure them into secret meetings or ask for photos.

    I do use one IRC channel, but it's a special one on QuakeNet for a few mates who used to play Quake 2 together - never any trouble in there.

    --
    When I am king, you will be first against the wall.
  16. This is dangerous.... by pirhana · · Score: 4, Insightful

    Shutting down services is not the answer for abuse of the system by some bad elements. The dangerous aspect of this is that, So called "abuses" of chat is applicable to irc and many other applications as well. There is also abuse of the systems in these applications too. So they could use the same argument to shut down any of these . On the contray if somebody is genuinely interested in stoping the abuse , they should look for serious level of parental level cotroll. Because perception of "morality" widely varies and whats acceptable to one person may not be acceptable to others.

  17. Re:yeah by Anonymous Coward · · Score: 5, Insightful

    "Give an answer of 'We're not people's censors' and leave it at that?"

    Yep. You say `if you`re worried about what your children might see or do online, then only let them use the net in your presence, log what they are doing, talk to them about the dangers (and don't let them use the net if they aren't old enough to understand)`.

    I don't care much about this instance, as I don't use Microsoft stuff if I can avoid it, and there'll *always* be a way of discussing things online with strangers, whether the government or big business likes it or not. I don't want accountability - I want to be able to talk about what I want with who I want, which includes strangers. It's easy enough to ignore idiots, catch bots and spammers etc. If someone wants to sit and watch rooms for perverts etc then fine, do it. I don't have a problem with that.

    It's not exactly hard to monitor a room and look for words relating to `phone number` or `address` or `age` or whatever.

  18. Compelling reasons ... by cj_goth · · Score: 5, Insightful

    > Am I the only one here to think that maybe they're actually doing this for the very reasons they quote

    No, not at all. Here are some of the reasons Microsoft gives in the article (thru Geoff Sutton, European GM of Microsoft MSN):

    ""This is a decision based upon consumer experiences, child protection and OUR STRATEGIC INVESTMENT TO BUILD UP MSN MESSENGER"

    "The straightforward truth of the matter is FREE unmoderated chat isn't safe"


    Emphasis is mine in both quotes. But there you have it, even within the Microspeak they are admitting that its really profit/market-share driven.

    That second quote looks very like their "free, open-source software isn't safe" marketing, doesn't it?

    --


    -- now where did I put that .sig
  19. Re:yeah by Hognoxious · · Score: 5, Insightful
    Bugger [pun unintended] - submitted this as a story three minutes ago.
    So did I, but my article included the fact that MS wants to move to a subscription based service.

    Thus one can conclude that the problem isn't kiddy fiddlers, it's free (as in beer) kiddy fiddlers.

    PS,OT, is anyone else having problems with /. headlines by email?

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  20. Fear of new technologies by pubjames · · Score: 5, Insightful


    This is nothing new. New technologies always inspire fear. When doing some research once I read an article in a magazine from around 1890 talking about how young ladies should not be allowed to use the telephone for more than a few minutes at a time due to fear that they weren't mentally strong enough to cope with the sensation of talking to a disembodied voice for very long.

    In my lifetime I seen fear of video cassette recorders (remember how "video nasties" were going to corrupt a whole generation of children?) and similar fear of video games, and now all this stuff related to the internet.

    The really stupid thing about all this from my point of view is how the press in the UK has caused the general public to believe that paedophilia (that is, adults that find pre-pubescent children sexually attractive) is common, when in reality it is very rare and probably no more so today than it was fifty or 100 years ago. This has caused, for instance, parents to be afraid to let their children go out to play outside. This is a real shame.

  21. Re:yeah by twilight30 · · Score: 4, Interesting
    Well, I avoid Microsoft as well, but we're not the targets of this kind of action.


    My point is not that MS can stop this kind of thing from going on - as you rightly point out, people will always be able to find ways around this kind of limit. If that means that people leave, and take the spammers and pervs with them, so much the better for Microsoft, no?


    If Microsoft discovers its services are being abused and finds that it can at least control or stop that abuse from continuing, don't you think they'd want to try it? And yes, I fully realise that this argument can easily be transmuted against Linux users or anyone else MS doesn't like. But in this case, again, I have to ask: what would you do?

    --
    ========================================
    Death will come, and will have your eyes
    -- Pavese
  22. About the lock-out by MrHanky · · Score: 4, Informative
    From /usr/share/doc/gaim/changelog.Debian.gz:
    gaim (1:0.68-1) unstable; urgency=low

    * New upstream version. (closes: #209021)
    - new event system and perl API
    - ignores MSN's upgrade spam (new MSN plugin will be in 0.69)
    Seems like users of free software are going to survive this time as well (if the new plugin works, that is). Now if only the Jabber servers can fix their transports as well.
  23. "Think of the Children(r)" argument by SgtChaireBourne · · Score: 4, Informative
    This is a decision based upon consumer experiences, child protection and our strategic investment to build up MSN Messenger.[my emphasis]
    Hmm. Interesting that MS has lost enough credibility in the mainstream that they can't use the "improves security" || "good for what ails ya" argument any more.

    This would be a good opportunity to turn people on to cross-platform IM clients like GAIM. I doubt anyone in the tech communities is naive enough to take the children argument as more than a red herring to keep IM from joinging the OS/Broswer/Mediaformat/Office format anti-trust action. It does, however, provide a very good cover for pushing people into MS-Passport, despite its reputation, and for locking out non-Microsoft IM clients.

    Alternately, this can be seen as just another product or service being dropped or postponed as the company sheds weight to try to stay afloat.

    Lastly, regarding the link. This is being covered by everyone and his dog, even Reuters, so no need to plug poor sources..

    --
    Beta is broken and the link to classic doesn't work. Stop wasting our time or there won't be anybody left here.
  24. Re:yeah by Dot.Com.CEO · · Score: 4, Funny

    Oh no! Now IRC will be suddenly full of immature people using some kind of weird form of English! Oh wait...

    --
    Mother is the best bet and don't let Satan draw you too fast.
  25. So much cluelessness by Alioth · · Score: 4, Interesting

    At luchtime, I was listening to Jeremy Vine's programme on Radio 2. This programme covers many current events things, and indeed the main topic of conversation was this MSN decision.

    It was astounding how incredibly clueless the top brass of childrens charities were. In fact, the word "incredibly" is simply inadequate to describe their cluelessness - "breathtakingly clueless" would probably be a better description. They were praising MSN, and saying how this helped solve so many problems, as if MSN removing their chat feature would suddenly mean there's no such thing as Internet chat any more. You don't even need to know how the Internet works to know only an idiot would think this. You now have pent-up massive demand for chat rooms with no where to go - so guess what, just as if there was massive demand for $RANDOM_GOOD in the bricks and mortar world, someone else will set up to fulfil this massive chunk of unfulfilled demand.

    As it happens, you only need slightly more knowledge of the Internet than a concussed bee to know that alternatives _already_ exist, starting with the granddaddy of them all, IRC. The only reason MSN Chat had the popularity it did was that it's the path of least resistance - for IRC you have to download a client, but I assume for MSN Chat everything's just provided. This unfulfilled demand will start downloading IRC clients no doubt (probably mIRC, so those who host mIRC downloads are probably in for the MSN equivalent of a Slashdotting).

    This is the reason why we shouldn't let these people have _any_ sort of power to legislate or make changes to the Internet - their understanding is so incredibly inadequate, they shouldn't even be allowed to run a high street store, let alone be involved in Internet legislation.

  26. They brought this on themselves by Rik+Sweeney · · Score: 4, Interesting

    A few months ago, whenever I logged onto Hotmail there'd be adverts telling people to chat to strangers online. The person who made the most friends in a month would win a prize. Trouble brewing? You tell me.