Slashdot Mirror


Recall of Segway Announced by CPSC

mshiltonj writes "The Consumer Product Safety Commission has announced a voluntary recall of the Segway human transporter. The hazard is that under certain operating conditions, particularly when the batteries are near the end of charge, some Segway HTs may not deliver enough power, allowing the rider to fall. This can happen if the rider speeds up abruptly, encounters an obstacle, or continues to ride after receiving a low-battery alert."

26 of 569 comments (clear)

  1. Their own dumbass fault by Gibble · · Score: 4, Insightful

    If you continue to ride after the low battery alert, it's your own dumbass fault if you get hurt.

    It's like saying it's Fords fault your engine died because you didn't check your oil.

    --
    Gibble: Descriptive of an emotional state in which one's mind is scrabbling for some purchase on reality
    1. Re:Their own dumbass fault by stratjakt · · Score: 3, Insightful

      This can happen if the rider speeds up abruptly, encounters an obstacle, or continues to ride after receiving a low-battery alert.

      Sounds like Segways just dont work.

      Still, if you were stupid enough to plunk down that much coin on a scooter, you deserve what you get.

      --
      I don't need no instructions to know how to rock!!!!
    2. Re:Their own dumbass fault by stratjakt · · Score: 4, Insightful

      These are being marketed as tools for the elderly and others, as an untippable, safe alternative to a wheelchair.

      It isnt so much that they can tip over, but the fact that they're not supposed to.

      --
      I don't need no instructions to know how to rock!!!!
    3. Re:Their own dumbass fault by tessaiga · · Score: 5, Insightful
      If you continue to ride after the low battery alert, it's your own dumbass fault if you get hurt. It's like saying it's Fords fault your engine died because you didn't check your oil.
      How often does your engine oil require refilling? And how far can you go on an engine with low oil?

      How about a Segway battery?

      There's a much bigger margin for error on the car. A better analogy would be, wouldn't they recall cars if your car steering and brakes failed every time the "low gas" indicator went on.

      --
      The bold print giveth, and the fine print taketh away ...
    4. Re:Their own dumbass fault by mindbooger · · Score: 2, Insightful

      Actually, I believe a more appropriate example would be blaming Ford if your car died halfway through an intersection when you pulled out after the low gas chime chimed, the gauge read empty, and the little low gas warning light were on -- and you got hit. Guess what: machine runs out of fuel? It can't do its job. Duh...

    5. Re:Their own dumbass fault by Zathrus · · Score: 2, Insightful

      Actually, with power steering/braking, when the gas runs out and the motor dies, the car becomes considerably harder to control.

      There's a huge difference between "harder" and "impossible". Plus cars do have manual backup for at least one of the systems -- even if every piece of electronics in your car dies you can always use the emergency brake (although I shudder to think what would happen if most people -- myself included -- tried to use the emergency brake as an actual emergency brake instead of just an added precaution against rolling while the car is off).

      I suppose the equivalent of the emergency brake in the Segway is getting off -- but that may be rather dangerous at 20-25 mph or while turning. In fact, that's what caused the recall in the first place.

      And, as another poster points out, low battery wasn't the only cause of failure.

    6. Re:Their own dumbass fault by nurb432 · · Score: 2, Insightful

      Or if you get burnt from pouring hot coffee in your lap?

      Oh wait, she won that suit.. :)

      This is america, common sence in these matters dont always apply.. And we are 'sue-happy'.

      --
      ---- Booth was a patriot ----
    7. Re:Their own dumbass fault by magarity · · Score: 2, Insightful
      This is a tricky sentence and I'm not sure how to parse it. I am sure that there are three things that can cause the problem. But what exactly are those three things? Me thinks it goes like this:

      This can happen if the rider:
      1. speeds up abruptly,
      2. encounters an obstacle, or
      3. continues to ride
      ...after receiving a low-battery alert.

      Now this would explain the problem. The question is the whether the last item is "continues to ride" or "continues to ride after receiving a low-battery alert".

  2. Re:$30M! by Anonymous Coward · · Score: 1, Insightful

    I think most were sold for fleet use at a volume discount.

  3. So let me get this straight... by Mysticalfruit · · Score: 2, Insightful

    So, I'm riding along on my self powered segway that battery powered gyros to keep itself upright and I get a low battery warning and I ignore it. Then I get all upset when the thing pitches me off like a ragdoll to test the local dirt.

    Hmm, I think that S in CPSC should be for Stupidity...

    Note to stupid people... Firstly, if you've got too much money, I can help you with this problem ;-)
    Secondly, I highly recommend you never get fitted with a pace maker... as you expire your dying words will be something like "Damn, I guess the doctor wasn't lying, the battery really is only good for 5 years..."

    --
    Yes Francis, the world has gone crazy.
  4. Re:recall just for batteries?? by El · · Score: 4, Insightful

    You misunderstand the market for this device. It is basically a wheelchair targeted at old people that can't walk very well, but still would rather be in a standing position (because, let's face it, most of the world is set up for people of average height). Young people are not going to buy them because they are too slow and too expensive. However, the same people that consider riding a golf cart around a golf course to be good exercise just might buy or rent them...

    --

    "Freedom means freedom for everybody" -- Dick Cheney

  5. Re:No Duh, the device is unstable by product+byproduct · · Score: 2, Insightful

    Bicycles are unstable too.

    In other news...

    "The CPSC has announced a voluntary recall of all bicycles. The hazard is that under certain operating conditions, particularly when the bicycle isn't moving, the lack of angular momentum to stabilize the device allows the rider to fall. This can happen if the rider slows down abruptly."

  6. injuries by falsification · · Score: 2, Insightful
    It's important to note that people already have been injured by the scooters. Reuters
    Segway has received three such reports of riders falling off, including one person who sustained a head injury that required stitches, the U.S. Consumer Product Safety Commission and the company said in a statement.

    And I don't want anybody to say that we didn't warn you. We sure enough warned you.

    This is not action by a court. This is not a lawsuit. This is action by a governmental regulatory body under George W. Bush. If they are acting under Bush, this must be a humongous problem.

    In my opinion, proper use of a Segway will probably require at least a helmet.

  7. Another reason why bicycles are better. by cryptochrome · · Score: 5, Insightful

    Funny what happens when your amazing balancing anti-walking machine runs out of juice. And once you've picked yourself up off your ass/face, you get to lug your 90lb, $5000 machine someplace safe.

    The humble bicycle, as if there was any doubt, clearly reigns supreme in this class of transportation. For getting around town comfortably, get a comfortable bike. For working around the warehouse, get a work bike or trike. And if you would like the electric assistance without your vehicle becoming useless when the battery runs out, get an electric bike. It's just that easy people.

    --

    ---If you can't trust a nerd, who can you trust?

    1. Re:Another reason why bicycles are better. by garver · · Score: 4, Insightful

      Oh, give the segway a break. I think it's pretty damned good for a 1.0 release. Bicycles have had almost 150 years to mature. Remember the first bicycles back in the day? How many people do you think we're look at these fools saying "wouldn't it be simpler to just walk?"

      Just getting the segway a decent power supply would make for a vast improvement in stability, durability, and weight.

  8. Oh no by autopr0n · · Score: 2, Insightful

    Clearly, my car needs to be recalled. When I run out of gas, it just stops.

    This could be dangerous on the highway!

    --
    autopr0n is like, down and stuff.
  9. Re:Secret document reveals proposed update by stratjakt · · Score: 2, Insightful

    Why can't they have something on front and back, like the wheelie bar on a dragster, to keep them from tipping completely and sending the rider sprawling in case of a failure?

    All the software and gyroscopes and magic technology is fine and good, but it's nice to have common sense as your backup system.

    --
    I don't need no instructions to know how to rock!!!!
  10. Re:karma to burn by Anonymous Coward · · Score: 1, Insightful

    It isn't right to tell a child that they must always remember to check the power light on their scooter, or they could fall off and die.

    Holy fucking shit, they might DIE??? We must recall the Segway, string up the whole design team, flay the government saftety officials that approved the design...

    Oh wait, they could DIE from falling the wrong way down the stairs? Or even walking across the street?

    To put it another way, while your post has a sliver of value, your emotionally laden words are both trite and pathetic. Please, do us all a favor and come back when you want to post something less sickening.

  11. A better fix... by rarose · · Score: 2, Insightful

    Too bad the fix is just a software upgrade... seems like they could add a retractable "nose wheel" that would deploy on low battery situations.

    I mean really... who wants to land their Segway in a full stall anyway?

    --
    --Rob
  12. Re:If you mock the President, ... by MidKnight · · Score: 1, Insightful

    If you mock the President ... then the terrorists win.

    Completely offtopic, but...

    Well, that's a rather small & narrow-minded view, don't you think? As a voting American, I feel that I have the freedom to mock the President whenever I want to. If we limit mockery, why not limit criticism & all political debate? By your logic, Dennis Miller is guity of aiding the enemy several times over. Howard Dean must be one of the ring-leaders himself! Off with their heads!!!!

    Seriously though, you do more to aid terrorism when you buy your fiancee a diamond ring, buy some drugs for the weekend, or attempt to limit my freedom of speech with your tunnel-vision view of GW Bush. Getting elected to the presidency does not give him immunity to questions, criticisms, or even mockery from his constituents.

    --Mid

  13. Might be the Segway's Achilles' heel... by dpbsmith · · Score: 2, Insightful

    ...hmmm... if the device runs short of power, it sounds as if it can in effect pull your feet out from under you. (Actually, it's falling to push your feet under you). That sounds like a fairly unpleasant and dangerous kind of fall, similar to being tripped.

    On a bicycle, it's easy and natural to take your foot off the pedal and put it on the ground; ditto a scooter. But perhaps it's not so easy when you're standing upright with both feet on the device.

  14. a better comparison by kaan · · Score: 3, Insightful

    A better analogy would be, wouldn't they recall cars if your car steering and brakes failed every time the "low gas" indicator went on.

    You're almost there. The equivalent situation for a dead Segway battery would be a gasoline engine with no gasoline.

    I've been (un)fortunate enough to run out of gas in a car as well as while riding a motorcycle, and I can tell you when you're out of gas in either one (especially if you're in a freeway situation, which I was lucky enough to be in while riding a nearly-empty motorcycle) it is completely unsafe. No gas, no power. No power means you can't keep up, and suddenly the 5-10 feet between you and the other cars seems way too close. So if I, as a driver, am too careless/stupid/whatever enough to ignore the gas light and keep driving, how the hell could I make any claim that it's the auto manufacturer's fault if I get plowed into by other freeway traffic? I think this is similar to the Segway situation, because they're giving you a warning alert, so it becomes a discretionary issue with the individual.

    I'm curious to know what Segway intends to do with the units that are sent back for the recall. My guess is that they'll simply modify the Segway to shut down if the battery is low.

  15. Re:That explains the Shrub... by tgibbs · · Score: 3, Insightful
    also bush isn't the 1st or only one who said iraq had wmd and saddam was a threat

    Well, DUH!

    Nobody ever doubted that Iraq had had WMD in the past, and virtually nobody doubted that the threat of force was necessary to induce Iraq to eliminate their WMD. The entire debate was whether Iraq had WMD mobilized and ready to use at the time of the invasion, posing such an urgent and immediate threat that it was necessary for the US to execute a pre-emptive strike, instead of cooperating with the international effort to enforce elimination of Iraq's WMD through the UN and the inspection process.

  16. All of which... by cyclist1200 · · Score: 2, Insightful

    This can happen if the rider speeds up abruptly, encounters an obstacle, or continues to ride after receiving a low-battery alert.

    All of which are the rider's fault. By that logic we should recall cars, boats, and planes as well.

  17. Re:That explains the Shrub... by tgibbs · · Score: 1, Insightful
    Because Saddam was complying with said inspections and the UN was enforcing the 17 resolutions it had passed. . .Oh wait, that didn't happen did it?
    Well, yes, actually, it did. Saddam had complied, but not in a manner that most UN members considered adequate. Most members of the UN were in favor of making further demands upon Iraq, continuing inspections, and setting a deadline for full compliance at some time perhaps a few weeks or months in the future, given that there was no evidence of any WMD. But the US insisted that the WMD were there and posed an immediate and severe threat so great that we could not accept the time frame favored by most of the UN. Instead, we chose to take the drastic step of a pre-emptive invasion without the military or financial support of most of the countries that had backed us previously in the first Gulf War and in Afghanistan.

    If we'd chosen instead to continue to work with the UN, it is quite likely that an invasion would have eventually taken place. We just wouldn't be footing virtually the entire bill and taking all of the blame (and almost all of the casualties).

  18. Useless anyway... by oopsatwork · · Score: 2, Insightful

    It is amazing how difficult it is to form an intelligent response to this article.

    I can understand slashdot's collective interest in all things Segway, but I think at this point there's probably nothing more that can be said about the subject.

    I see this as a parallel to a prophetic article in which the Hurd is used to power the next Furby, thus sounding the death knell for both technologies.

    Furby = nearly dead retired clown, and Segway = The Hurd, in case you didn't get my analogy.

    It's an interesting technology looking for a market that doesn't exist. People in densely packed cities are doing just fine with inexpensive bikes. Americans like their cars. The Segway is the butt of a lot of unfunny jokes, and publicity stunts like this.