Slashdot Mirror
Adobe Makes Products Harder to Use, More Expensive
An anonymous reader writes "This is a follow-up to an earlier story on slashdot about Adobe releasing their Creative Suite package. It seems that Adobe has decided to go they way of Intuit's TurboTax last year and add activation to their products. Legitimate users are up in arms. For Adobe, they follow the steps of other companies, macromedia, quark (who coincidentally shipped their entire engineering offshore) in the graphics biz. Now since in theory they'll be making more money, I hope at least the price goes down (oops, it did not, looks like the upgrade price even increased)."
Perhaps if we don't update there get the hint
I own a 100% legit Avid editing system, however I downloaded a crack and use it on my system.
The reason?
If you lose the hardware key (dongle), or it gets stolen, Avid helpfully suggests you buy another full copy of their software to replace it.
So I use the crack on my system and have the dongle locked up somewhere safe where nothing is going to happen to it.
Just another example of legitimate users who are inconvenienced by additional copy protection.
I'm sure Adobe is trying to stem the casual copying of their products, as it will do absolutely nothing to stop hardcore hackers from breaking the protection in the course of a few hours and releasing a patch for everyone else.
It's widely warez'd, and I think that's part of the reason it's the industry standard. So many people get their start using photoshop on a pirated copy. If that weren't the case, I don't think Adobe would have the market share that they have now.
Being bastards like this will probably do them more harm than good.
My Karma was at 49, then they switched to words. All that work for nothing!
I use quark and various adobe products for DP work and I have to meet deadlines. When it's 8 pm and I have to ship files by 8:45, I can't spend time troubleshooting an installation of a product that just went haywire. I don't have time to spend 2 hours on the phone with customer support figuring out how to RE-activate. (the activiation codes in quark are roughly 40 numbers long. 40 numbers!!!. Try communicating that over the phone line with a guy in india.
My old solution: I have another computer with the same software installed. When one goes down, I drop it like and empty bic lighter and fire up the other one. No problem.
With software activation, I can't set up this failsafe without blowing my department's budget.
softare activation wankers
tcd004
I have a problem with product activation because it puts too much control into the software publisher's hands over how I use the software I've paid for. There are a lot of legitimate reasons to need to reactivate. I want to plan my software and hardware upgrades according to *my* schedule, not some vendor's. Fortunately, some companies are already learning hard lessons about product activation. Check out this story on Intuit: http://money.cnn.com/2003/05/19/technology/techinv estor/hellweg/
The company I work for bought a program called Stream Anywhere from Sonic Foundry a while back. It's great. We use it on every streaming media production that comes out of our video edit suite. But Sonic Foundry doesn't sell it anymore and they were just bought by Sony. Will Sony issue me a new activation code in the future if/when I move to a new computer? Will they even keep the key-generator around for an end-of-life product? What if I upgrade my computer in two years and I need to reactivate but they can't or won't give me a code?
We also spent $6,000 on a product to let us sync PowerPoint slides to live streaming video. When you install it and run it for the first time, it wants to connect over the internet to register. When we installed it on a different machine that we bought just for this purpose, I had to call them and talk them into letting me activate it again. This isn't an activation code -- it actually talks to their servers to activate.
What do I do if this small vendor goes out of business and I have to reinstall Windows for whatever reason? Am I just SOL? I wouldn't be able to reactivate even on the same machine because of the method they use. This isn't as much an issue with someone big like Microsoft or Adobe, but smaller companies usually follow ideas of the larger companies. I could see in a few years where everything from big commercial apps down to small shareware programs require activation.
Even with a big vendor, what's going to happen when they end-of-life the product? Will I still be able to reactivate PhotoShop CS or Windows XP several years down the road when there's a newer verison out? Or will they refuse to reactivate it and tell me I have to purchase a copy of whatever newer program they are currently selling? I wouldn't be surprised if it was the later. They have everything to gain yet the customer stands only to lose.
Anyway, for what it's worth, I'm writing to Abode to let them know I don't like it and won't purchase any of their products that use product activation. Most importantly, I'm going to vote with my wallet (and my company's wallet where applicable).
Prevent email address forgery. Publish SPF records for y
I recently felt really good about deploying Acrobat 5.0 with a customer for in-house forms work. Basically, they had 45 people. 2 stations had Acrobat so they could make forms, everyone had the free reader, and the 10 few who needed to save or sign forms had the $50 Acrobat Approval. This worked wonderful, was affordable, and I could feel good about PDF as an "open" format.
So what happened? Acrobat 6.0 came out. Sure enough, they left out Approval. Their customer service tells me to either get Adobe Acrobat Elements (1000 licenses or more only!) or "upgrade" to Acrobat 6.0 (mind you, they have a Standard or Professional version now). So I just went from:
2x$250 + 10x$50 = $1000
to
12x$250 = $3000
That was not cool and makes me look like a dork for recommending Adobe as being somehow "more open" than, say, MS Word. To this day, they won't even say that there will be no Approval version. All I want is for them to say "we don't plan on it" so that I can just tell my customers to abandon it--they won't even do that. They just say "stay tuned to the website for the next exciting release".
This mentality makes me wonder when PDF will become a closed format.
Adobe is plummeting rapidly on my list.
I think Mauve has the most RAM. --PHB (Dilbert Comic)
Product activation in my experience too often gets in the way of non-infringing use. When I buy a new computer, or a just new hard disk, I want to reformat my old hard disk and reinstall all of my software on the new one.
Most pirates won't dare use pirated software for commercial purposes. They can lose it all if caught. And most non-commercial users aren't planning to buy photoshop in the first place. In this rare case, software piracy BENEFITS THE SOFTWARE COMPANY. The result is more people know how to use photoshop when entering a commercial environment, which is when they are most likely to make a purchase. Otherwise, there are many alternative products that amatuer users can get their hands on without a high initial investment, like Paint Shop Pro eval and the Gimp, and they will prefer those alternative products in the workplace.
Existing versions are pretty good. I see no need to upgrade unless they add some great new feature that turns the entire industry upside down.
The GIMP is an alternative to Photoshop.
No it's not. GIMP for Windows (and possibly for all platforms?) can't (won't) save as GIFs. That's a pretty big gap for a product that professes to be an alternative for Photoshop!
It is free.
Do you think the people who sell multi-thousand dollar ads using Photoshop give a crap about the $900 sticker price?
The bus is cheaper than my car, but you don't see me on the bus, do you? I could wipe my ass with last week's newspaper, but I'll spring for the toilet paper instead, thanks. "Free" doesn't automatically mean "better." I could eat dirt for free, or chicken for a couple of bucks. Hmm...
With that unbeatable price, you even get the source code !
Do you think the people who buy Photoshop give a shit about the source code? Do you think they even know what "source code" is?
If there's a bug, you can do the debugging yourself.
I've been using Photoshop for several years now, and haven't found a single bug. The few days I spent fighting with the GIMP, on the other hand, it crashed several times. But hey! I've go the source code, and it was free! I can spend days and days fixing it myself, instead of earning the tousands of dollars I would otherwise have earned from the graphics I could have been designing! Surely that's worth the $900 I saved, right? Not!
Plus, if you think you wanna tweak the code to your own liking, you can do it.
Photoshop already has more features than I know how to use. I'd rather use the software as it is to create products I can sell, rather than donating my time improving a sub-standard product for free.
With photoshop, you don't get the source code.
Yah, that's a big deal. I think that's what's hindered Windows from gaining widespread adoption. The lack of source code. That must be it. Windows could've been huge, if they'd only included the source code.
Plus, if you want a legal copy, be prepared to fork over your hard earned money.
Do taxi drivers bitch about spending money on the car they use to earn their living? Do airlines consider stealing the airplanes to use to earn their revenue? Do mechanics bemoan the few hundred bucks they spend on their tools, so they can charge you $80 an hour to change your oil?
Here's a clue: when you use something that costs $n to perform services that can bring you $(n*100) per day, you don't bitch about the $n. Saving the $n isn't even a factor. The only thing that matters is how easily and quickly it allows you to perform theh tasks that earn you the dough.
You definitely don't spend your valuable time fixing bugs and making the "free", sub-standard product functional, while your customers wait patiently for you to take their orders.
Also, if you find a bug, you can't do anything about it, because you are at the mercy of Adobe.
We're up to version 7, pal. All major bugs are fixed. All minor bugs are fixed. We're in the "continuous improvement" phase now.
So why are you using Photoshop ?
Because it's stable, works, is affordable, generates money for me, has a wealth of published materials documenting it, is supported, mature, reliable, and well-known.
Download GIMP now !
Uh, no thanks. You have fun with your buggy little "free" toy. While you're busy implementing features that should already have been there and fixing bugs that never should have made it into the "stable" tree, I'll be taking care of your customers.
You won't regret it.
Spring for the professional software that lets you forget about all the meaningless things like tweaking the hundred-thousand line source code and focus on delivering what your customers want.
You won't regret it.
Stay in school, kid.
Like woodworking? Build your own picture frames.
*groans*
I, for one, would welcome new jokes.
To get it off everybody's chest, whether trying to be funny or otherwise:
"All your foreign software are belong to us."
"In Soviet Russia, program activates you!"
"Paying for Photoshop: Priceless.
Paying for an upgrade: More."
"Photoshop? Nice. But does it run the GIMP?"
"<Beowulf - nuff said>"
"1. Sell product for too much.
2. Sell upgrade for more.
3. Profit.
4. ??????
5. Activation!"
And last but not least, one that seems to be gaining popularity:
"Why is this news?"
So I'm Joe Average user and I get home from work on a Friday to find out I've been hit by this nasty new virus. I spend a while trying to fix it, but can't. I call up my friendly neighbourhood computer shop who tells me he wants 3 figues to fix it and he tells me it may end in a format.
I decide that I can backup my stuff myself and as I have disks for all my software, this isn't too big of an issue. So I format, install windows and with a new sound card find myself on the phone dealing with product activation. That's frustrating as it's past midnight and the phone lines aren't staffed as well as they could be.
This by itself is frustrating......but imagine this is the norm....imagine I have graphical software, tax software, a few games and several apps...all paid for and all requiring activation. How happy do you think I'd be?
As long as activation isn't the norm it's not too big of an issue...more of an inconvenience....but it has the potential of being much more of a problem in the not to distant future.
While we're at it let's just toss those letters of objection about European software patents and wait until we actually have software patents that are causing problems. No need to chase non-existant "what if" scenarios.
Prevent email address forgery. Publish SPF records for y
Normally, dongles are used with a very low volume, specialty software. Crackers are not interested in such software; imagine, for example, a package to control a sophisticated CNC or some industrial robot. A cracker won't ever get his hands on the set of software and hardware necessary to run the thing. Here the dongle serves as a barrier against owner of a herd of CNCs, so that he should buy a license for every machine he controls, instead of getting one and helping himself with the rest. A machine shop owner is not a cracker, and he won't even know how to contact one.
So dongles are a social solution to a social problem. They can not be applied mindlessly.
I agree, but how about donating a name that makes sense and doesn't sound funny?
Look at Cinepaint, Gimps big brother that was originally called Film Gimp. It has commercial donations from the film studios. They changed the name because it was stupid and hard to justify to the higher-ups.
If you asked a corporate buyer which graphics program to use, would they pick Photoshop or Gimp?
If you installed Gimp instead of Photoshop, then ANYTHING went slightly wrong, you are out of a job.
If something goes wrong with a program called Photoshop or anything normal, more than likely they will simply write it off as a software error.
What the heck to Gimp and Sodipodi mean to the user anyway? PHOTOshop and Illustrator both make sense.
On another note, don't call a program something that has a negative meaning! Gimp = Cripple
Lets figure out some program to call Nigger next!
Names do make a huge difference to the public.
If tyranny and oppression come to this land, it will be in the guise of fighting a foreign enemy. - James Madison