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AT&T Moves Toward Mail-Server Whitelist

Gunfighter writes "In an apparent attempt to quelch the amount of incoming spam, AT&T has asked their customers, partners, and business clients to provide them with IP addresses of their mail servers. All other mail will be discarded. To quote the message: "... In order to continue to allow email to AT&T you need to provide the IP addresses of all your outbound email gateways. If you do not respond immediately, your access may not continue.""

36 of 447 comments (clear)

  1. Oh well. by Doktor+Memory · · Score: 2, Insightful

    SMTP email was nice while it lasted.

    Semaphore, anyone? Smoke signals?

    --

    News for Nerds. Stuff that Matters? Like hell.

    1. Re:Oh well. by kryzx · · Score: 2, Insightful

      No, those links you list are to blacklists. What AT&T is doing is exactly the opposite, a whitelist. Rather than making a list of spam servers to block, they make a list of trusted mail servers that are allowed to send to them.

      This is the future of mail, and the only reasonable way to solve the spam problem. In the future you will have the ability to specifically grant email addresses or mail servers the right to send you messages, denying all others.

      --
      "I don't know half of you half as well as I should like, and I like less than half of you half as well as you deserve."
    2. Re:Oh well. by letxa2000 · · Score: 2, Insightful
      This is the future of mail, and the only reasonable way to solve the spam problem. In the future you will have the ability to specifically grant email addresses or mail servers the right to send you messages, denying all others.

      That'd no longer be email. Once email is no longer open to anyone that wants to send you email or once email starts costing money the email we've known for decades is history. It'll be a burned out shell of the useful and powerful thing that has been email to date and which has caused worldwide communication like no other technology.

      I wish more people and companies would start taking approaches to spam that truly target spam rather than saying, "I'd rather not communicate than get spam." We need to get rid of spam, but if we lose the benefits that made email popular and useful in the first place then it's a scorched earth policy.

      In other words, what good is implementing some anti-spam idea if it doesn't just get rid of spam but also gets rid of valid communication? These ideas should be non-starters.

  2. So what's to prevent.. by dr+ttol · · Score: 3, Insightful

    ..the spammers to get AT&T to whitelist their IPs?

    1. Re:So what's to prevent.. by YouHaveSnail · · Score: 4, Insightful

      Well presumably, any gateway that delivers significant amounts of spam to AT&T will be removed from the white list and added to the black one.

      Their whole approach may or may not work, but it's an interesting idea. The PGP "web of trust" concept never really caught on among the general public, but creating a web of trusted mail servers would seem like a simple and effective defense against spam. AT&T's move might be the first step in that direction.

      The next step, of course, would be either a new protocol or an extension to an existing one that would let one mail server ask another "Hey, smtp.xyz.com wants to exchange mail with me, but I've never heard of him. Do you know him? Do you trust him?" If VeriSign really cared about innovating and improving the net, this is the sort of thing they should be working on.

  3. All it takes by lingqi · · Score: 4, Insightful

    is a few span servers to get on the list, and a few legit servers to get hacked and taken off the list (and tries to get on again) before there will be hell and ATT would have to abandon the plan, wasting all these time and resources used to instate this plan in the first place.

    Great shame, really...

    --

    My life in the land of the rising sun.

    1. Re:All it takes by HBI · · Score: 5, Insightful

      The servers will be now identified by customer.

      The incoming spam will then have an owner tied to it, who will be held accountable. It's a very workable system actually and not as prone to failure as you are alluding.

      --
      HBI's Law: Frequency of calling others Nazis is directly correlated with the likelihood of the accuser being Communist.
    2. Re:All it takes by lingqi · · Score: 3, Insightful
      The servers will be now identified by customer.

      and if a popular server is identified by many customers? like, say, hotmail?

      and there ARE cases where somebody might want to send email to a person with no prior contact - the "long-lost HS friend" is overused, but take other examples - say I am active on a mailing list and somebody want to ask me something, or if somebody is replying to my advertisement on ebay. there are TONS of problems with a whitelist-only approach.

      --

      My life in the land of the rising sun.

    3. Re:All it takes by platipusrc · · Score: 2, Insightful

      Wow, ok it looks like I was mistaken. I also get no response when I try to telnet there. I also get no response from the University of Georgia computer science department's mail server. Hmm. But how does this work? It looks to me that the only effect this will have will be to anger customers because they can't receive mail from most locations. It would really suck to be a student at UGA and have ATT's service right now during registration and miss some fairly important emails that the registrar's office and others send.

      --
      And the muscular cyborg German dudes dance with sexy French Canadians
    4. Re:All it takes by Schmucky+The+Cat · · Score: 2, Insightful

      Um, you're connecting to a server that uses ATT bandwidth, not an ATT server.

  4. I wish they'd turn this around by Webmoth · · Score: 3, Insightful

    I had an "unpublished" landline phone number, and chose a third-party carrier for my long distance service. AT&T called me every week as long as I had that phone line, trying to sell me long distance service, no matter that every time I called, I said "no" and told them to never call again.

    It seems that AT&T thinks that if you don't want to do business with them, then they automatically deserve to be on your whitelist.

    Voice spam is just as bad as email spam. Even worse, since you can't deal with it on YOUR time.

    --
    Give me my freedom, and I'll take care of my own security, thank you.
  5. Somehow ... by RWarrior(fobw) · · Score: 2, Insightful
    ... this doesn't surprise me.

    On the other hand, there are other approaches just as destructive.

    I run an outbound SMTP server for my own personal use, in part because my ISP's SMTP server sucks.

    At times, it could take 30 or more minutes to relay an email to myself.

    One of the problems with this is that apparently I got listed on some kind of dial-up user block list, and my mother's ISP blocks those users from sending to its users.

    The downside is that my mother's ISP also blocks my ISP's SMTP server.

    Isn't that useful.

    --
    Remove the caps and hold to a mirror.
    1. Re:Somehow ... by CerebusUS · · Score: 2, Insightful

      Slashdot really needs a tag

    2. Re:Somehow ... by AKnightCowboy · · Score: 2, Insightful
      The amount of spam coming out of rr.com is about equal to the amount of spam coming out of korea. At least for me it is. Charter isn't as bad, but it's a major source too.

      The trouble with spam is, we're all complaining about it, but most of the time it isn't illegal! Until spam is illegal than blocking it through technical means and blocking IP address ranges carpet-bomb style to try to prevent it hurts legitimate users more than it hurts the spammers. The spammers will just be moved by their spam-friendly ISP to an unblocked range and resume their activity while leaving a scorched earth of address space behind them. That's the problem with all these god damn blacklists, especially ones like SPEWS who actively seek to punish everyone getting service from an ISP for the sake of hurting a couple of people.

  6. Huh? by Aurix · · Score: 3, Insightful

    This can't be right... Most businesses have no idea what an IP address is, let alone the IP addresses of people who send them email... It sounds like an utterly stupid plan. What's to stop spammers sending them IP addresses of their mail sending boxes or open relays?

  7. Five emails by poptones · · Score: 2, Insightful
    That's how many "spams" I've received in the last three months. And three of them came just today because two days ago I stupidly obliterated my mozilla profile and the (few) mail rules I had set up were lost.

    I wonder how the people on AT&T's ISP networks are going to feel about not being able to communicate with mom and dad in Singapore? And all those folks (or those few folks, I suppose, depending on who you hang with) running personal SMTP services from their homes for the added privacy it buys them.

    Yes, there's a lot of trash spam out there. It's NOT impossible to stop, but solutions like this one are not going to substantially help. If AT&T closes off its mail network to the world outside, those broadband customers running open proxies just become that much more valuable - then ATs own customers become the conduit of the spam they are trying to squash. There are thousands of "questionable" usenet posts that originate from roadrunner and AT&T and pacbell and earthlink usenet servers that are proxied there through their own broadband customers. Even locking those customers down to port 80 access won't stop trojans and backdoors, so logically I guess this is just the first step to AT&T closing off its network from the internet entirely?

    Maybe they'll just firewall all their customers in and dish out the DMCA approved web pages through proxy farms... that'll teach those evil spammers!

    1. Re:Five emails by poptones · · Score: 2, Insightful
      Spam is not free speech. Spam is advertising. Advertising is not covered under the first amendment, there are rules for commercial speech that are separate from private speech.

      And, as I already pointed out (and as we all knew anyway) there are already LAWS regarding the matter. It is not the responsibility of the ISP to determine for me what mail I should receive and what I should not. And, if they should decide to take upon themselves that responsibility without my behest, they still must be held accountable when they fail it.

  8. Users don't know what to do with this . . . by actappan · · Score: 5, Insightful

    I'm oversee an it department. While we're lucky enough to have a highly technical user base there are still users that need a little help. And some of them will have to write at&t.

    "Solutions" like this do little to stem the tide of spam, they only shift the burden to others. Now, in order to ensure that my users can send email to the customers and contacts they need at att&t, I have to keep them up to date with our whereabouts on the net?

    Earlier this year we had to deal with a spat of denied messages cause when a number of large organizations blocked our entire address block because they believed it was a DSL block. This was the only reason. Not that spam originated from any of these addresses,

    The only way to stop spam is to stop the spammers. The only way to stop the spammers is to stop those that pay them or otherwise make money trough the spam.

    --
    \Drew National Data Director, John Edwards for President
  9. This is just wrong in so many ways... by Fnkmaster · · Score: 5, Insightful
    So if each big company decides to do this, they will all end up with slightly different lists of whitelisted SMTP servers. The Internet will degenerate into a fragmented, unreliable system where you never know who will receive your email. In fact, you'll be strong armed into using particular ISPs and using email addresses like shithead@att.net in order to get your email through to anybody. The Internet is thereby de-democratized and rolled back 10 years.


    This is really a lose-lose situation and it's disappointing to see this. If there's going to be a concept of trusted mail servers, we need to use a technological solution that allows easy, open, and transferable trusted participation in the network - maybe for once an application where a web-of-trust would actually function. Even the current system with centralized, subscription-based blackhole lists is far better - at least you only have 5-10 different places to go if you end up on somebody's shit list.


    In the dark world of the future you'll have to fight your way through bureaucracy and stupid sysadmins (and yes, the vast majority of sysadmins are fucking idiots, though I know that's not a popular opinion around here) for each and every company, organization or domain you want to send email to. That sounds like an infeasible, unmaintainable system to me.


    Personally, I find the spam filtering on my fastmail (www.fastmail.fm) account to be incredibly reliable and effective, and I've found that if I bounce back every piece of true spam I get, over a few weeks or months, my rate of incoming spam seems to decrease substantially. We can do better, and we will beat the spammers, but we don't need to throw out the baby with the bathwater.

    1. Re:This is just wrong in so many ways... by bigberk · · Score: 4, Insightful
      So if each big company decides to do this, they will all end up with slightly different lists of whitelisted SMTP servers. The Internet will degenerate into a fragmented, unreliable system where you never know who will receive your email. In fact, you'll be strong armed into using particular ISPs and using email addresses like shithead@att.net in order to get your email through to anybody. The Internet is thereby de-democratized and rolled back 10 years.
      Spot on, mod this guy up. He hit the nail on the head.
      I've found that if I bounce back every piece of true spam I get, over a few weeks or months, my rate of incoming spam seems to decrease substantially
      Except for this bit. Never try to bounce spam, it just goes to the wrong destination and further pollutes the Internet.
    2. Re:This is just wrong in so many ways... by Chmarr · · Score: 4, Insightful

      I think you're mistaken. When he says 'bounce spam' he doesn't mean composing a new message and sending it to the 'envelope from'.

      He means ensuring the spam message gets a 550 code, or something similiar, rather than 'accepting' it and trashing it later.

    3. Re:This is just wrong in so many ways... by AKnightCowboy · · Score: 3, Insightful
      In the dark world of the future you'll have to fight your way through bureaucracy and stupid sysadmins (and yes, the vast majority of sysadmins are fucking idiots, though I know that's not a popular opinion around here) for each and every company, organization or domain you want to send email to. That sounds like an infeasible, unmaintainable system to me.

      We're probably all over-reacting a bit since the first time the CEO of AT&T misses an important e-mail message because his ISP blocks the incoming mail, this will go away. I would say by 2pm on Friday at the latest. This is one of those idiotic things to do on the scale of Verisign's Sitefinder "service".

  10. This might be a dumb question. by DAldredge · · Score: 2, Insightful

    But, if you wish to become an ATT customer, how do you contact them?

    I have no wish to phone them so they can get my phone number, which they will use to call me every 5 days trying to get me to switch my ld to att.

  11. Some much for my mail server by mgarriss · · Score: 5, Insightful

    A week ago I decided that it would be interesting to setup my own mail server, hell, fun even. Interesting yes, fun no. I started with sendmail and ended up with qmail.

    I was so proud of my new server, it was so, well, new. I go to send out a test mail and alas earthlink would not accept it, hmm. Then I sent one to my yahoo account, nope. Hotmail? You guessed it. What's the deal I asked. Googled a bit, found that slashdot discussion (http://yro.slashdot.org/yro/03/04/13/2215207.shtm l?tid=120).

    I started to realize that email is no longer a tool of the little guy. I send my mail through my earthlink server which works but now I must watch my volume (no mailing lists hosted here I'm afraid) because of my 'terms-of-service'. Something about being a little guy or something like that.

    Now the last barrier is up. I wonder if ATT would put me on their list?

  12. SMTP is already "broken" by BeerMilkshake · · Score: 2, Insightful


    I have my own domain and run a MTA on my Linux box that is on DSL and gets its IP via DHCP. The IP almost never changes since the server is always on. I bet this is the same configuration as other /. readers.

    Anyway, I am starting to get bounces from certain organizations (AOL, Primus) that seem to think my messages are spam. Seems to have something to do with coming from an IP that is known DHCP. This kind of sucks; whitelists and spam filters may seem good at first, but they are screening out some legitimate traffic.

    1. Re:SMTP is already "broken" by flyboy974 · · Score: 1, Insightful

      I had a local ISP bounce my mail on this "DHCP" exception. Even though my IP hasn't changed in about a year. I host a number of mail domains for friends, and use a dynamic DNS provider to take care of my updates. Their domains just MX to my dynamic host name.

      This is a direct quote:

      "We block mail from known dialup pools and other dynamic IP blocks, due to the ever present risk of "direct to MX" spam originating from spammers running bulkmailer software equipped with smtp engine capablities, and "remailer" virii such as Sircam and Klez, which have their own smtp engines to remail copies of themselves."

      Geee.. Really... So looking at my headers in my e-mail, couldn't you tell it's not a Klez or some other worm? Grow up. Spam filtering needs to start at the content level, not at the IP level. That breaks everything that the Internet was founded on.

  13. A Hoax? by davburns · · Score: 2, Insightful
    It seems to me that, if AT&T wanted a list of mailservers which send them email, they would probably start with their own maillogs. That is going to be much more complete, and they won't sound as stupid to all their contacts.

    Even if they did come up with a complete and accurate list of non-spammer mailservers, they still need a way to continiously update it. What would they want? Everyone in the world sending them email whenever a mailserver comes or goes? (oops, no... because the new server wouldn't be on the list either.)

    AT&T cannot be this stupid. I have to think that this is a hoax. The long message vouching for the credibility of the earlier, terse message supports this idea.

  14. Re:Why not use the MX? by morelife · · Score: 4, Insightful

    Why not use the MX?

    In large mta deployments the mx is hardly ever the sending mta.

  15. SMTP blues by ratfynk · · Score: 4, Insightful
    I know this sounds crazy but the protocols are the problem. As long as there is no way to certify return addressing spam will happen. Solicitation lists just do not work for this very reason. I personally do not reply to or even consider spoofed mail. I never use html links that come in mail even if the reply address is authentic. If the person sending me mail cannot give me their real address they can go suck wind. I just wonder, if e-mail dies what will replace it? Ask Bill he has the answer, fascist style computing. Maybe this is why we have the MS worm, virus, software security problem. What a wonderful way to sell secure computing and make so called 'trusted computing' mandatory. Kill of e-mail as we know it first with Windows style security. Na ..no one could be that underhanded. Brilliant idea though and not that far from happening. Either the guy is really that brilliant or just shit lucky. It sure would cement the future of MS computing.

    The best dual boot problem solver is; dd if=/dev/urandom of=/dev/hda1 ..then cfdisk /dev/hda1 etc..

    :-( too bad I have my wife won't switch yet. I have always wanted to use that command!

    --
    OH THE SHAME I fell off the wagon and use sigs again!
  16. Re:Why not? by eric76 · · Score: 2, Insightful

    I've been told that some spammers-for-hire get paid by the response.

    If you complain or try to "unsubscribe", that counts as a response and increases their fee.

  17. Re:I nearly did that myself by Anonymous Coward · · Score: 1, Insightful

    I know that technically they're still coming in, but I went from 30-40 spams a day in my inbox to 0.

    How'd you sign up for slashdot?

  18. Re:What if this was opposite... And voluntary... by vidarh · · Score: 2, Insightful

    So why don't you just block outbound access to port 25 on your routers? Not exactly rocket science...

  19. The dinosaur is about dead by Nerd4News · · Score: 2, Insightful

    Couldn't ATT scan their current email base for this same info? Sure it's going to take 1+ sets of human eyes to make sure an IP is legit but that's going to be needed anyhow to review the incoming requests to be added to the whitelist.

    Lets take this one step further. Six months down the road I, a future customer, business partner or supplier to ATT whom has never heard of this policy, send them some email wanting LD service for Humongous Corp, to supply widgets at half their current cost or whatever and has its mail bounce or go unanswered. ATT is the big loser. Must be nice to be a company that has no need for additional customers or suppliers.

    More info on the deep thinkers at ATT and other big businesses can be found in the book "The Innovator's Solution: Creating and Sustaining Successful Growth," by Clayton Christensen and
    Michael Raynor. A review can be found at the Washington Post here (some non-personal info may be required before reading) (Remove obligtory Slashdot Extra Space(TM)):

    http://www.washingtonpost.com/wp-dyn/articles/A3 21 78-2003Oct15.html

    A small excerpt:

    (The book) offers a funny look back at how AT&T threw away $50 billion in just over a decade on doomed identity changes.

    After exiting the local phone market in 1984, AT&T first tried to become a computer company, buying NCR for $7.4 billion only to sell it five years later at roughly half price. Next it entered the cell-phone market by acquiring McCaw Cellular for $11.6 billion and sinking $15 billion more into improvements. But when AT&T spun off its wireless business in 2000, the new wireless entity was valued at a mere two-thirds of its investment. Then came the disastrous cable bet: A few years after forking over $112 billion to buy TCI and Media One, AT&T unloaded those assets to Comcast for $72 billion.

    Yup, the dinosaur is about dead.

  20. Yeah.. that'll work... by iceT · · Score: 2, Insightful

    The adminsitrative overhead along of customers/partners/suppliers changing ISPs, moving mail servers, and etc.. will pretty much insure that AT&T mail will NOT be reliable.

    --
    -- You can't idiot-proof anything, because they're always coming out with better idiots.
  21. I think that this is only for *outbound* traffic by A.Gideon · · Score: 2, Insightful

    In reading the original message (included at the bottom of the later message), I think that this has nothing to do with inbound spam. Instead, I believe that AT&T is about to block its clients from accessing port 25 on servers other than those in a defined list.

    This doesn't address the problem of AT&T users receiving spam (except indirectly). Instead, it is addressing the problem of AT&T users sending spam. More likely, this is addressing the problem of poorly configured and virus-infected machines belonging to AT&T clients being used as relays of spam.

    This is likely in response to the "stealth spamming" that's becoming more popular: hijacking machines via virus for use as SMTP relay, DNS server, and web server. [For those interested, there's been a fair bit of NANOG discussion of this recently under the subject of "Wired mag article on spammers playing traceroute games with trojanedboxes".]

  22. Didn't Affect ISPs, just mail to ATT Employees by billstewart · · Score: 2, Insightful
    While they decided not to implement this, and the message was only a draft (badly written, at that), it didn't affect inbound or outbound AT&T ISP mail. It only affected mail to AT&T employees and other addresses on AT&T's internal mail servers. If you're a business or consumer customer of AT&T internet service, it wouldn't have affected whether you could send or receive mail to other companies.

    What it did was affect whether or not mail you sent to joe.random.employee@att.com got heavy spam filtering (on the mail servers that were getting pounded to death and might lose mail) or whether you got sent to one of the servers that did less spam filtering and wasn't getting pounded.

    So even if a few spammers got themselves whitelisted, that wouldn't be a big problem because the filtering can handle them (plus they'd be coming from known IP addresses which could be blocked or de-whitelisted). But for some customers who are ISPs or email providers, it's a lot tougher to do the job right - they'd really want to

    • permit email from sysadmin@bigisp.example.net to wholesale-fiber-sales@att.com
    • deny forged email pretending to be from got.viagra@bigisp.example.net that really came from some hijacked Korean relay
    • do some filtering on email from joe-random-user@bigisp.example.net to random-employee@att.com
    and it's hard to do that really well.
    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks