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iTunes for Windows Breaking Older iPods

evil_liam asks: "In our office we've been running an older 5gb iPod with both Macs and PC's (using Xplay), but when we installed iTunes for the PC the iPod stopped working. Songs and playlists transfer over fine, and you can see them and play them in iTunes, but you can't listen to them on the iPod, itself. It shows the song details and so forth, but skips through the tracks, playing 0 seconds of each one until it finishes. This only applies to tracks added since iTunes was installed. No amount of reformatting, or rolling back firmware seems to work. When I called Apple, they stated that they simply don't support the use of the older Mac iPods on PC's and are not responsible, even though they admit that it was their own software that caused this. We're not alone, see this thread at Apple. I'm not quite suggesting that this was deliberate, but they are aware of it and don't seem to care." Does anyone have ideas on possible fixes for the afflicted iPods?

26 of 683 comments (clear)

  1. Father Pudge by Anonymous Coward · · Score: -1, Troll

    Please help these kind souls.

  2. Dear Apple by Anonymous Coward · · Score: -1, Troll
    Dear Apple,

    I am a homosexual. I bought an Apple computer because of its well earned reputation for being "the" gay computer. Since I have become an Apple owner, I have been exposed to a whole new world of gay friends. It is really a pleasure to meet and compute with other homos such as myself. I plan on using my new Apple computer as a way to entice and recruit young schoolboys into the homosexual lifestyle; it would be so helpful if you could produce more software which would appeal to young boys. Thanks in advance.

    with much gayness,

    Father Randy "Pudge" O'Day, S.J.

  3. Re:Apple approved fix by Anonymous Coward · · Score: -1, Troll

    Even better fix: Don't use iPod. Windows isn't the problem.

  4. Idiot by Anonymous Coward · · Score: 0, Troll

    iTunes broke the iPod, not Windows.

  5. Sorry a troll, but... by Anonymous Coward · · Score: -1, Troll

    This is standard Apple support. They only care about the bottom line.

  6. Not to Offend Anyone, but? by 13Echo · · Score: -1, Troll

    Maybe you iPod has exceeded its useful life for Apple support? Maybe it's "time" for you to upgrade your iPod to a *newer*, *better* version.

    Of course, I'm only being sarcastic. Remember. It's an Apple.

  7. Apple's Ongoing Problem by localman · · Score: 0, Troll

    Apple seems to have always had a problem with not giving a hoot about their existing customers.

    Perhaps it's because their existing customer base is so loyal and rabid, yet are such a small percentage of the market they're after. But whatever the cause, they are always breaking compatability and leaving various customers out in the cold. If you follow the mac discussion boards for a year or so, you'll see this happen again and again.

    What they don't seem to understand is that it's almost always a good idea to keep your customers from feeling like they're getting screwed. People just want to feel that they're being treated fairly. It doesn't matter that much what _is_ fair, but the vast majority of people are pretty reasonable, and a little good faith effort on the part of a company goes a long way. I speak from experience.

    I have been a relatively happy Apple user for a few years now. But I've read the boards and they just have a way of saying "we don't really care" more often than any company should. It's just bad business.

    Cheers.

  8. INSIGHTFUL? by Anonymous Coward · · Score: -1, Troll

    Hah!

    Since when is Apple's shoddy software/hardware (as the case may be) the fault of Windows?

  9. it can't be! That's impossible!! by Anonymous Coward · · Score: -1, Troll

    Steve would never allow this!!

    Welcome to the party, you M.A.C. cowfuckers. Apple is just like all the rest, only more metrosexual.

  10. Re:Apple always said... by BitGeek · · Score: -1, Troll


    Uh, there are two different versions of the iPod. This is necessary because Windows Firewire ports are usually non-standard.

    Expecting a Mac iPod to work with Windows is silly.... might as well try to install windows on your macintosh without emulation and then be surprised.

    There is no story here.

    --
    Yeah, and you guys panned the ipod too: http://apple.slashdot.org/article.pl?sid=01/10/23/ 1816257
  11. Re:Apple approved fix by Espectr0 · · Score: 0, Troll

    Better fix: don't use Windows.

    How can a 1000-3000$ workaround can be called a fix?
    It's not like using the iPod on windows is not supported... So stop the trolling

  12. Re:Sigh by Anonymous Coward · · Score: -1, Troll

    You are such a fucking faggot.

  13. Re:Sigh by javaxman · · Score: 1, Troll

    not interesting. mod parent down. The first version of iTunes for Windows released had a bug which caused some Win2k machines to crash. I bet that's the first time any first-release windows software had a problem like that. There's an update which fixes that problem anyway ( I think it was out about a week after the first version ). The issue isn't with new, Windows-compatible iPods, it's with old, first-generation Macintosh-only iPods that you have no business hooking to a PC anyway. Duh. I'm looking for the report where a Windows-compatible iPod is broken by iTunes... none? No? Why is this article posted? This guy needs to re-install the last iPod firmware update and remember not to try that again, end of story.

  14. Re:Accurate? by Anonymous Coward · · Score: -1, Troll

    it's true - MAC fans are always bending over backwards!!! Just ask Father Pudge, that's why he bought an Apple!!

  15. Re:Sigh by Anonymous Coward · · Score: -1, Troll

    you are a nerdy tool. apple fucking sucks. deal with it.

  16. Re:Apple approved fix by kableh · · Score: -1, Troll

    I knew it wouldn't take long for someone to blame MS' fuck up on Apple.

    It just might be Windows, chief.

  17. And this suprises you? by hemna · · Score: 0, Troll

    Apple has done this for years people! wake up!

  18. need to re-title the software to iShit by Sjobeck · · Score: 0, Troll

    I thikn they need to re-title that software to iShit. I checked on Apple's behalf, and iShit.com is available. I say go for it.

  19. Re:I call bullshit by Anonymous Coward · · Score: -1, Troll

    Regardless, I'm inclined to believe Windows just has a shitty VFS or Firewire subsystem

    Try Linux for some real shitty firewire support.

  20. so clueless. by twitter · · Score: -1, Troll
    The only problem the ipod has is that it's non-free. When it dies, so goes your music. As well made and beautiful as it is, one day it will die, and it will have outlasted it's non free software on the PC end. Good luck tranfering your music to the next generation toy unless you buy the new toy when it's very expensive and you keep up with new Mac or Windoze OS's. These are costs that make the $300 iPod cost look trivial.

    Other than that, it's a great concept. All your music in your pocket, easy music purchase, the works. It makes your tapes and CDs look like the 20 and 30 year old dinosaurs they are. Walkman? Feh!

    The free software route is not yet as convenient as the iPod, but it beats the hell out of a walkman. It looks like this. Zaurus rocks. A chepo 64MB Compact Flash card will play more than an hour of music. A 1 or 2 gig card will carry more than half of your music collection, in all free formats as easy to move as coppying files.

    Digital Rights Management screws things up. If the iPod people had not worried about that kind of nonsense, their player would not be breaking due to a change in software and it would last as long as a crummy old walkman or diskman. As it is, it still beats the hell out of any windoze thingy but free software trumps all.

    --

    Friends don't help friends install M$ junk.

  21. Re:Err WTFark are you spewing forth? by SpacePunk · · Score: 0, Troll

    But that's all Apple has... fanatics.

  22. No, this is pretty serious by siskbc · · Score: 0, Troll
    Expecting a Mac iPod to work with Windows is silly.... might as well try to install windows on your macintosh without emulation and then be surprised.

    There is no story here.

    Not silly when apple claims windows support for iPods, unless you have had your head in the sand (or, uh, elsewhere ;>) and haven't seen their TV commercials to that effect. They support windows, and using their device with windows fries the device. That is not acceptable, I don't care who the the vendors of the OS and device are. If older iPods simply weren't able to interface with windows, that would be one thing. Actually having them fail in permanent fashion is quite another.

    Switch things around - if MS made a device that fatally shit itself when interfacing with Mac OS, you know that you, me, and most other people on this site would be screaming bloody murder about MS, all the while laughing at the fools who bought the device.

    In the name of avoiding hypocrisy, Apple now deserves the same contempt we'd be heaping on MS for the same feat.

    --

    -Looking for a job as a materials chemist or multivariat

  23. Re:Not Bashing... by Anonymous Coward · · Score: -1, Troll

    It goddamn was!

    Btw: im anotha ac, niggaz and niggettez!

  24. Re:Perhaps you should have read the manual or the by balbeir · · Score: 0, Troll

    They have electricity in china now ????

  25. Maybe....Just MAYBE... by Bowie+J.+Poag · · Score: -1, Troll



    ...Your overpriced hunk of shit MP3 player might actually be the overpriced hunk of shit MP3 player people have been saying it is all along?

    Sorry, guys... But thats what you get when you're a retard who gets suckered into buying things based on "prestige value". You get an overpriced hunk of shit thats no better than other items that sell for 1/4th the price. The worlds closets are filled with Izod shirts, Swatch watches, "rare" Beanie Babies, and $10K Bang & Olufsen stereo systems that sound no better than a $139 Sony boombox at Target.

    Maybe, just MAYBE you'll learn your lesson someday.

    (Mods: You can call this a troll if you want, but I challenge you to dispute anything said here on factual value. If it didn't have the shiny Apple logo on it, face it -- You'd dismiss it as a hunk of shit, and it's buyers as suckers too.)

    Cheers

    --
    Bowie J. Poag

  26. Re:Apple always said... by BitGeek · · Score: 0, Troll


    Hey idiot-- pc firewire ports do not provide powerr. The first generation ipods counted on getting power when plugged into firewire.

    you guys are such fucking idiots its not even funny.

    You are so ignorant, and yet so proud of your ignorance.

    Jesus, its no wonder you are all unemployed.

    --
    Yeah, and you guys panned the ipod too: http://apple.slashdot.org/article.pl?sid=01/10/23/ 1816257