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Spyware for Corporate Espionage

therufus writes "Late in July, an e-mail that hit employee in-boxes at a British credit card and finance company carried a secret payload--spyware capable of recording confidential corporate data and sending it over the Net."

29 of 216 comments (clear)

  1. Nothing new... by Anonymous Coward · · Score: 5, Funny

    Most of my company's data already goes right to our competitors already. What with our fancy new wireless network. Check it out - SSID: linksys, no wep, no wpa...

  2. Here is an idea. by Omni+Magnus · · Score: 3, Insightful

    Don't open Emails that you have no clue who they came from. This is just common sense.

    1. Re:Here is an idea. by binaryDigit · · Score: 4, Insightful

      Don't open Emails that you have no clue who they came from. This is just common sense.

      That line of defense fails when only 1 person forgets this fact (or as a permutation of the following) and the "virus/worm" spreads itself by having the from address of the newly infected person. Plus, it doesn't take a lot of effort to find out who the IT or some other higher up in a company is and use their name as the sender of the email.

  3. Here's our nightmare scenario in the military.... by i_want_you_to_throw_ · · Score: 5, Interesting

    Some enterprising cracker is going to encapsulate a key logger into a piece of spyware, it is going to have a logic bomb in it so it will self destruct (the purpose to gather info and then leave no trace) , it will record passwords and other info, and that info will be sent back to some third party possibly a hostile government.

    It's going to happen. Here's why it's troublesome and mod me down if you must but our operation has a blind allegiance to Redmond and the IM folks are not particularly bright. We have had network problems in the past. China has opted to bet the farm on Linux after seeing the Windows Source Code.

    As one of the few Linux developers here, I fear a nightmare is coming. I would really welcome any ideas that anyone has about how we combat this or put our minds at ease.

    Redmond related flames go to /dev/null.

  4. Priceless... by gpinzone · · Score: 3, Funny

    Designing a spyware program: $153

    Bulk emailing said program: $35

    Obtaining thousands of credit card numbers: Priceless

  5. Stop Spyware at the Source by Ridgelift · · Score: 3, Insightful

    Dubbed the Consortium Of Anti-Spyware Technology Vendors and led by the creators of the popular Ad-Aware and Pest Patrol software programs, the group is trying to create standard definitions of "spyware," "adware" and other pests, and give best-practices recommendations to the companies that want to avoid being blocked by their software.(emphasis added)

    Once again, the main technical problem lies with Windows. Spyware is just another form of malware, which takes advantage of defects in the operating system to gain access.

    I would hope that the Consortium Of Anti-Spyware Technology Vendors would promote Linux, Mac and other operating systems that are better equipped to rebuff malware attacks.

    1. Re:Stop Spyware at the Source by Evil+Adrian · · Score: 3, Insightful

      Funny. Microsoft is to blame for spyware issues, but Kazaa, et. al. aren't the problem when it comes to piracy.

      Love the double standard. LOVE IT.

      --
      evil adrian
  6. Strong Policy Required by Anonymous Coward · · Score: 3, Interesting

    I work for a Fortune 500 financial institution. We have very stringent requirements for our customer information. For instance, if any bank manager decides to take any client information to work over the weekend, he/she must get approval from 25% of the clients that he will work on. This is according to FCC regulations especially if said bank manager is using a wireless router with Verizon.

    We also frown upon expedient use of inter-office e-mail for non-productive purposes. We found that the best way to rationalize our procedures is to make the frequent example of an employee who refuses to follow the rules.

    Another point where we emphasize data security is in the discardation process of obsolete hardware. We make sure that any media has been de-magnetized (in case of floppies and CDs), exposed to ultraviolet light in case of Hard disk drives, or combusted for tape media.

    So far our security record has been 100% according to our internal auditing firm.

    Which is nice.

    1. Re:Strong Policy Required by drayzel · · Score: 3, Funny

      So far our security record has been 100% according to our internal auditing firm.


      Your password is ji5ppii9

      Your desktop wallpaper is that of a large blonde woman and 3 kids.

      You spend 4 hours a day at slashdot.org, 2+ at espn.com and an hour at goatse.cx

      The most used applications on your computer are SOL.EXE, IEXPLORE.EXE and MSWORD.EXE

      You chronicaly respond to "Lenghten The Size Of Your Weed" and "See Her Naked" spam e-mails.


      Your internal auditing firm is 100% useless.

  7. Good.... by Predathar · · Score: 3, Interesting

    maybe if more companies get hit by these things, more BIG companies, more pressure might be applied to help solve the problem, more tougher laws? Higher fines?

    And it has to be more than the USA that makes these laws, we need Asia and Europe to follow and nail these people.

  8. Sneaks by dolo666 · · Score: 3, Interesting

    My question is about sneaks. There are software packages that sneak spyware onto systems currently, but little is published about how to prevent this from happening. New technology circumvents anti-spyware using .Net and other features that hide the programs running. Similar uses for .Net is used by Counterstrike hacks, for cheating.

    My guess is that while we keep putting energy toward blocking spyware, and detecting it, the same energy is being put toward inventing it. Is this a battle between good and evil? It would seem so.

    Generally, I run anti-spyware programs on a frequent basis, but is it enough? Likely not. A watchdog organization, at the governmental level, is required, not just a committee. Committees come and go, but their findings should go toward an ethical standards legal department, or some kind of funded watchdog that has a declaration of what an ethical software package is, and what crosses the line. Penalties involving more than fines are in order, too, or you get people who just want to break even or make some dough, but are willing to risk fines. Espionage is illegal. Maybe that law applies, but IANAL...

    1. Re:Sneaks by Tuxedo+Jack · · Score: 3, Insightful

      Yes, it's becoming vaguely "Star Wars"-ish. Darth Gator versus PepiMK Skywalker... oy, there's something I never wanted to see. However, at the school district where I work, we're coming up with an interesting method of combating spyware: lawsuits against the companies. Since the spyware is often found on elementary school computers, and it's children who download it, the technical staff has considered lawsuits. IANAL, but it goes something like this: the children are obviously minors, and when they click the EULA for installing an ActiveX control or someone goes through the ByteVerify exploit, they do not create a legally binding contract, and as it's an elementary school, the advertisers are very obviously collecting data on people under 13, which violates the COPA. Hence, we sue. It made sense to the legal department, and they're now trying to take out Rightfinder and CoolWebSearch. Also, since the CWS group of spyware can be classified as Trojan horses/virii, aren't they in violation of some obscure section of the USC? I'd _swear_ that they were.

      --

      Striking fear in the authors of godawful fanfiction, I am here, appearing in darkness, Tuxedo Jack!
  9. Is anyone surprised? by blankinthefill · · Score: 4, Insightful

    I'm not. This is the logical conclusion (Or beginning) to the "virus age" that we've been experiencing. And I think the articale is wrong in some respects, like their thinking that the script kiddies and such are long gone. They are still here, and are having nore effect than ever as they modify already dangerous viruses, making it harder to block and stop them. And tell me, when has broad ranging legislation really helped anyone? Untill it's proven effective, I will remain wary of anything of the sort.

  10. Questions... by frodo+from+middle+ea · · Score: 4, Insightful
    Pardon my ignorance, but...

    • What kind of stupid sys-admin allows .vbs, .js , .exe, .sws attachements thru the corporate email ?
    • What kind of idiot sys-admin would allow the corporate users , to run their PCs with admin previleges , so that any unwanted junk s/w be installed on their PCs ?
    • Which genius allows unrestricted access to confidential corporate data to its users ?
    • Why do the corporate firewalls not block out-bound traffic to all ports but a select few HTTP/SSL ect ?
    --
    for the last time people, I am "frodo from middle eaRTH", not "middle eaST".
    1. Re:Questions... by jdreed1024 · · Score: 5, Insightful
      What kind of stupid sys-admin allows .vbs, .js , .exe, .sws attachements thru the corporate email ?

      The sys-admin who is told by the CEO to remove the e-mail blocks, because someone wants to e-mail him a self-extracing zip file (.exe).

      What kind of idiot sys-admin would allow the corporate users , to run their PCs with admin previleges , so that any unwanted junk s/w be installed on their PCs ?

      The sys-admin who gets in trouble when he yelled at Bobby the Intern (who happens to be the CTO's nephew) for installing Kazaa on his machine. Ditto for the sys-admin who was told to turn the PHB's account into an Administrator account so he could install MS Entertainment Pack.

      Which genius allows unrestricted access to confidential corporate data to its users ?

      The genius who tried to secure the confidential corporate data with X.509 certificates and/or passwords, but was then told to remove them, because the VIPs were complaining about having to remember too many passwords.

      Why do the corporate firewalls not block out-bound traffic to all ports but a select few HTTP/SSL ect ?

      Because then the PHB can't use AIM to chat with his friends.

      Seriously, I worked as a sys-admin in an environment like this. You wouldn't believe the number of safety procedures that the CEO/CTO/PHB wanted to circumvent to make life easier for themselves. Unless you have a CTO who understands security and will stand up to the rest of the VIPs, you're doomed. Completely and utterly doomed.

      I attempted to implement the passwd changing program with cracklib support to prevent users from picking stupid passwords. That lasted about a week before I was told to take it away.

      There was a brief period of time where we went around and killed off IE on the desktop machines, because there were too many damn vulnerabilities. That lasted about 2 weeks before the CEO told us that the researchers couldn't use "this Netscape thing".

      Repeat for many other events. Bottom line is anyone who is not a sys-admin knows two things: routine and usability. However, implementing propert security requires changing at least one of those, if not both. And therein lies the problem.

      --
      There is no sig, there is only Zuul.
    2. Re:Questions... by nearlygod · · Score: 3, Interesting

      1. I block all executable email at the server but PHBs will not let me block .zip files.

      2. After two managers complained that they couldn't install any of software that they wanted because they didn't have Admin priviledges, the PHBs decided that everyone should have Admin rights so they could install anything that they want "within reason."

      I just felt like sharing.

      --
      The Tools Of Ignorance wanna be a tool?
    3. Re:Questions... by Samus · · Score: 4, Informative

      Why do the corporate firewalls not block out-bound traffic to all ports but a select few HTTP/SSL etc?
      I think any decent sized corporation with a firewall admin does this already. The problem starts when you have protocols designed to circumvent firewall security. SOAP is nothing really but rpc over http on port 80. You can block whatever ports you want but as long as you have an outbound port opening somebody can find a way to use it.

      What kind of idiot sys-admin would allow the corporate users , to run their PCs with admin previleges , so that any unwanted junk s/w be installed on their PCs ?

      Again it doesn't really matter. All the buffer overflow exploits that have happened recently didn't make a check to a security manager to see if they could install a piece of software. Nimda, code red etc just installed themselves.

      What kind of stupid sys-admin allows .vbs, .js , .exe, .sws attachements thru the corporate email ?
      If you haven't seen the list of attachments outlook 2003 won't let you send you'll laugh your ass off when you do. Its basically any document that you can create with a Microsoft tool with a few of their competitors thrown in for good measure(pdf!?). I still think people will find ways to socially engineer their way around that one.
      Which genius allows unrestricted access to confidential corporate data to its users ?

      Doesn't really matter. If the pc of someone who is authorized to view that data is comprimised the cracker gets the keys to the kingdom.

      --
      In Republican America phones tap you.
    4. Re:Questions... by frodo+from+middle+ea · · Score: 4, Interesting
      I can sympathise with you , but you do realise that you are working (or have worked) for one idiot CEO.

      Two years ago I was working for a major bank's international head office, and the security there was paranoidal. It was a sys-admins dream come true.

      • No internet access, except for only those who need it. only http and https allowed.
      • No FTP or telnet, only ssh allowed, and ssh server , configured to allow access only from a very restricted subdomain
      • All system/sys DB accounts disabled after initial setup. No database with customer data could go live unless the system/sys a/cs were disabled
      • Audit loggig of every data that goes in-out
      • Root password split btween 3 persons, i.e. all three have to be present to log in as root..priceless
      • A new password generated for every previleged a/c login. i.e. password valid for only one login
      --
      for the last time people, I am "frodo from middle eaRTH", not "middle eaST".
    5. Re:Questions... by laci · · Score: 3, Interesting

      How about delaying the delivery of suspicious attachents by half an hour? If you get 10 emails (not necessarily the same addressee) with the same attachment within half an hour then declare it a virus/worm and do not deliver it. If no other copy arrives within half an hour then it is likely to be safe to deliver.

      So just replace the attachment with a message stating that the attachment will be delivered in half an hour. If you get a call from the CEO then you'll know that the attachment was legit and you can forward it right when he calls :-).

      --Laci

  11. Conflict of Interest by Anonymous Coward · · Score: 3, Funny
    Ooooh! I'm so torn between my desire for a safe internet and my hatred of credit card companies.

    See? Bad things do happen to bad people!

  12. BS !! by AftanGustur · · Score: 4, Insightful


    Don't open Emails that you have no clue who they came from. This is just common sense

    Come one, grow up, we're no longer 6 years old and there is no good reason why we should be forced to live in fear of our emails !!

    If a email can do all kinds of bad stuff to your computer, it is the fault of the one who wrote the email software, period..

    Don't try to blame the victim because he was simply using the software for what is it supposed to do ...

    --
    echo '[q]sa[ln0=aln80~Psnlbx]16isb572CCB9AE9DB03273snlbxq' |dc
  13. This happens quite a lot by nodwick · · Score: 4, Insightful
    There's an article in Dvorak's column in this month's PC Magazine (near the middle) describing how a day trader used a key logger to steal someone's brokerage password via a similar scheme. From the article:
    Using an alias, Dinh began prowling around in an online stock-chat forum, until he got the e-mail addresses of some of the traders. Using yet another alias, he then e-mailed these folks the key-logging backdoor, claiming in a long letter that he was beta-testing a new stock-charting software system and wondering whether they could help.

    Apparently, one unsuspecting sucker executed the software and wasn't suspicious when it didn't really do anything. Now Dinh had a backdoor and simply key-logged until he found the guy's online brokerage information and password. He could buy and sell from the guy's account.

    Apparently he used the other account as a dump for derivatives that he needed to offload quickly. Of course the person in the story should obviously have been more careful about clicking on attachments, but one lesson here is that as people become increasingly wired, the value of logins and passwords is becoming high enough that stealing those is as valuable or more than credit card numbers. This is especially true if you think about how much you can do financially online -- many people use the Internet almost exclusively for bill payments, stock transactions, money transfers, etc.
  14. Confidential data by Decameron81 · · Score: 3, Interesting

    The problem here is at several different levels. You can no longer expect nowadays to be protected by simply closing your doors to the outside world (ie. protecting your computer against outside attacks), but you also have to learn how to protect your computer from internal attacks. The risk of having a program already installed in your computer trying to access your data is quite higher these days than it was a few years ago, and for this very reason corporations should spend more time trying to develop encrypted systems for data storage and tighter policies aimed at improving their security systems.

    It's also necessary to protect your data against your very own employees when they are not supposed to be able to see it. And I can say that often this is not the case.

    Another important and necessary step is to instruct people using computers to work on security. And this is often not the case either.

    Diego Rey

    --
    diegoT
  15. Don't fear the kiddies.... by ajs · · Score: 3, Insightful

    As a sysadmin that has been dealing with security issues in financial and other corporate settings for well over a decade, I can tell you that the fear-factor on kiddies with their viruses starts to fade over time. However, what I've noticed happening is that people are coming to accept these relatively benign viruses, root-kits, etc as a fact of life, and they seem to be forgetting that where kiddie-hack-of-the-week can succede there WILL ALWAYS BE a small, but worrisome number of clueful people exploiting the opening.

    Most often those people are insiders, so you have the added worry that things like firewalls are useless (do you sniff email for viruses on internal mail? do you have unpatched servers that only intenal users have access to?), and they may be able to convince others that you think you can trust to look the other way.

    Security is one of those ugly balancing acts. Ultimately, it's a losing game because once a determined cracker with a clue sets their sights on you, you're done for. No amount of security is sufficient... really (yes, even a gasketted vault with armed guards CAN be cracked). The key is risk-vs-reward and always trying to make sure that some poor clueless bastard out there is an easier target than you.

  16. Re:Here's our nightmare scenario in the military.. by LilJC · · Score: 3, Interesting
    As one of the few Linux developers here, I fear a nightmare is coming. I would really welcome any ideas that anyone has about how we combat this or put our minds at ease.

    Well we know that a lot of these get around even secured networks because of the users. However, in most of these networks there is a competent admin who runs a firewall, but can't run ad-aware on every machine constantly (and if that were feasible, damage might already be done in one user session).

    So here's my idea, which maybe is already done but if it is I'd like to hear more about it. Have the firewall maintain grey-listed domains/IP's, essentially running a quick spyware check on outgoing traffic. I don't think this would be a huge CPU load, as most traffic is incoming, not outgoing, in most offices. But I know I would like the routing machine in my office to send me a quick note if it suspects that IP 192.168.xxx.xxx has some spyware on it so I can check it out.

    Seems like a simple enough idea... it wouldn't even have to be done real-time as by the time an admin got the note, real-time action could not be taken. But a router could use some spare CPU cycles to check its log's latest outgoing packets for at least some known activity.

    Perhaps there is even a pattern of activity spyware reports through that a Bayesian-like filter would be able to catch and alert us of suspicious activity.

    When we go home from work, we all know that despite how we have users that simply open email and click attachments like nuts no matter what we say. At the same time, these people have skills that our offices need. Perhaps this would be a good added layer of protection to prevent spyware form staying around long enough to cause damage.

    --

    The only thing more dangerous than a file named -rf is renaming it -rf\ /
  17. idiots always open attachments... by gamlidek · · Score: 4, Insightful

    *Yawn* So what? Idiots will always open email attachments from unknown recipients and ultimately execute some sort of hidden code on their machine mainly because they can't figure out how to turn that stuff off or stop clicking on everything they see. I'd love to blame M$ here, but it really is the techno-weenies that do it to themselves by pretending they know how to use a computer, yet no matter how many times they're told "don't open attachments" they do it anyway. I love it when the email software is set up to autoexecute this stuff by default so they don't even know about it. RTFM, people!

    -gam

    --
    "In theory, theory and practice are the same; in practice, they are not."
  18. Re:Here's our nightmare scenario in the military.. by zeux · · Score: 5, Insightful
    China has opted to bet the farm on Linux after seeing the Windows Source Code.

    I think that China choose Linux not because of Windows source code but because Windows is the product of an American company.

    But maybe I'm wrong.
  19. Re:Here's our nightmare scenario in the military.. by borgboy · · Score: 3, Informative

    Are you talking about the US Millitary? Siprnet is rather closely watched, computers are audited for unauthorized applications, people get in serious trouble for installing unauthorized software on a secure network machine. It isnt connected to the internet. Ever.
    And if you're not talking about siprnet, then that machine/person/network just really isn't important enough to worry about - from a national security perspective.

    --
    meh.
  20. Flash drives? by tambo · · Score: 3, Interesting
    So here's a (marginally) related thought.

    Vendors routinely give out free stuff at conferences, and one of the popular ones these days (actually halfway useful!) is a free 32mb USB key. And of course, every such key comes with plug-n-pray drivers so you can plug it in and start writing to it.

    They could easily include some network code in the driver that sends every document you write on the key to the company that sold the device. Of course, obscure this process: send only during idle periods; encrypt the document; send the files to some anonymous file dump in Malaysia or something that's only known and accessible by the company...

    Since these devices are routinely given freely to corporate representatives, this might net a high percentage of corporate documents, some of which might be valuable.

    - David Stein

    --
    Computer over. Virus = very yes.