iPod Users Get Official Battery Replacement
turkmenistani writes "It's about time. After much complaining from iPod owners, Apple has finally started an official Official iPod Battery replacement
(requires a free Apple ID). Although battery replacements have been available for older iPods for some time now, Apple has finally taken heed to their user requests and are now offering the service. From the Support page: 'If your iPod fails to hold a charge and it's more than a year old, you may need a new battery. Click Continue to order iPod battery service for $99 USD. This program is not available in Europe at this time.' Although the service is $99, they state in the article 'iPod equipment that is sent in for battery service or service requiring other repairs will be replaced with functionally equivalent new, used, or refurbished iPod equipment. You will not receive the same iPod that was sent in for service.'
So make sure you back up that music before shipping it off!"
So what happens if you have one the engraved iPods? I can just hear my wife when I get the "new" one back -- "Who's Vanessa???"
This reminds me of the old joke: how much do dead batteries cost? Nothing, they're free of charge. Hey, it _is_ on topic!
Slashdot: Failed Car Analogies. Amateur Lawyering. Anecdote Battles.
The RIAA rapid-action commandos are scrambling as of now.
Destination: Apple headquarters.
Primary Objective: ensure that any Apple employee does not listen either intentionally or unintentionally to any iPod sent in for battery replacement. That would be a clear infrigement of intellectual property. Royaltes must be paid for any complete songs or fragments overheard.
Secondary Objective: nail some of those PowerBooks...
I repeat, I repeat: all units head to Apple HQ immediately.
dani++
That would be an interesting "customer service" feature...
Apple gets your ipod, swaps for a "new" or refurb, and then has a technician re-create the scratch marks on your new one, to perfection.
Talk about an amazing company!
Karnal
What about those of us who develop a strong emotional attachment to our iPods. I cant bear the thought of my iPod... in another's greasy hands. The thought gives me shivers.