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Companies Move Away From Cubicle Culture
Makarand writes "According to this Mercury News article companies are
freeing employees from
their cubicles to save on corporate real estate costs. By eliminating the
need for offices for thousands of employees they are reducing their building
needs by thousands of square feet.
Employees now work in shared areas or from home or elsewhere outside the traditional cubicle.
Those who prove to be unproductive when they have to share space with others risk getting fired. This trend is expected
to accelerate
as wireless technologies are making workers more mobile and capable of working from anywhere.
About 13000 of Sun Microsystems' 35000 employees working in Santa Clara (CA) currently lack offices."
Companies have decided that a physical body is too expensive and have moved emplyees to brains floating in a VAT.
"Freedom" from cubicles means freedom to work under constant observation of the overseers.
Hi:
If it's such a good idea, I expect that management will be joining us.
---- The above post was generated by the Turing Institute. Maybe.
I work for the military and that's how we've been doing it all along. Computers are scattered throughout many of the buildings. It works fine, though some locations can be more popular than others, such as the machines in the break rooms. There are offices but they are shared by multiple people/shifts. When ever you need to do a little "one on one" (chew their ass) with someone you just find an empty one. For quiet undisturbed work, take a short walk out to one of the out buildings and you'll have the whole place to yourself.
Soon these companies will realize that by kicking programmers, the most unproductive and self-important group of employees ever, out of their offices and cubicles, they'll be able to fit in more business majors -- the pinnacle of productivity and efficiency!
Maybe this will spark a whole new level of management! Lower lower middle middle management!!
People doing pair programming, eXtreme Programming, and other agile methodologies have been doing their best to leave cube world behind anyway. It may sound odd, but they are voluntarily leaving their cubes behind and have no desire to return to that enviroment.
FairlyGoodPractices has photos of our layout. Business people use the semi-cubes in the center (there is only the one wall running along the center of the cubes and it's made of glass).
A lot of smaller XP groups simply take over meeting rooms for the duration of their projects. The onsite customer usually has their own desks but the coders share workstations and because of pair programming move from workstation to workstation frequently.
No Zen is good zen
Folks, the article is a little misleading. It isn't that these workers don't have offices, period, but rather that they don't have permanent, assigned offices. Sun is pushing smartcard technology that lets you take your session to whatever cube you find available. It's a step down in terms of workplace quality, but it's not the end of the world. (fact: if you are made to feel you are temporary/replaceable, your working attitude will adapt to correspond).
The telecommuting issue is a bit different, and I am looking for a situation exactly like that. I would kill to work at home instead of sitting in traffic all day. If you have the dedication to be productive from your home (and if you don't, you'll be sh*tcanned), then save yourself the hassle of sitting in traffic. Bonus: work without pants! Seriously folks, driving back and forth to the office everyday is going to be a thing of the past, and thank God for it.
If this were Usenet, I'd killfile the lot of you.
...are doomed to repeat them. Viz. this famous disaster at TBWA Chiat/Day.
Same approach at the Sun Java Center in NYC. They have this web-app - you log in & register for a slot (workstation+desk+chair, in a shared office) for a given day between say 9am to 1pm, and the slot is yours if available.
Ofcourse, you can't store your books there, or put up your feet or have a messy desk with papers & stuff, cause you have to be out by 1pm. You can't even use the workstation for development, since you have to check out by 1. So you basically work on your laptop, but use this slot to ftp your work to the server, & that's it.
You feel quite disconnected from your team, since you never meet your colleagues unless there's a scheduled group-meeting. Everything gets done by email & phones.
Sounds ideal but in reality, its far from that. You are spending far too much time communicating, booking these slots & doing admin work when you should really be coding.
It didn't work out for me...but some of my former colleagues have gotten used to it. I like having a dedicated cubicle to myself, some bookshelf space, dedicated workstation, colleagues bumping into each other so we can bounce off ideas, exchange gossip at the watercooler etc I guess I'm too old-fashioned, but work to me means camaraderie, not living out of a laptop.
I hate working in the open. We have an open-plan office because internal walls (and indeed, dividers) are expensive. Nobody has a cubicle. The CEO has his own office.
The noise and interruptions are hurrendous. I am working from home two days a week now because it's impossible to get things done at work.
The general noise level from the other areas is unacceptable. I know we are also guilty of making a racket, I'm not saying we're perfect.
But when I'm in the guts of the server side, and we have a very complicated core server component, I don't want to be interrupted every five minutes by laughter, walk-ups, casual questions from co-workers. Team player bullshit or not, I'm there to engineer a fast, reliable, robust component. When I'm interrupted a lot, my defect rate (number of tickets at 'Defect' level entered against me per release symbol) goes up. Really up. A lot of people wear headphones to block out noise, but there's evidence to suggest that if the brain's cultural centers are engaged, engineers don't make creative leaps. I think this is true.
Plus, as you may know, creative work is usually performed in the psychological state of 'flow', which is intensely focussed concentration. It takes 20 minutes of hard concentration to get into 'flow' and then you can be snapped back out of it instantly by a question or a ringing phone.
I would LOVE to have an office. I would even share it with two other engineers, provided I could pick them.
Hell, I would love to have a cubicle, actually.
The ergonomics of offices and the human aspects are well discussed in Peopleware, but if you don't think you can make change in your organisation, don't read it because you'll be left depressed at how offices are *supposed* to be run.
There was so much chit chat where I work when we moved into these common offices, that I was forced to move to the back corner of a storage room, just so I could concentrate. Several others with the same goal followed me. The article stated that "Executives with several of these firms noted that getting workers to share space fosters a team-oriented atmosphere that increases productivity." My experience was exactly the oposite. These mobile offices killed the sense of community, and now you often site around people you barely know, and can not ask favors of, and do not have the time to do favors for in return. Another little nice benifit is that they give you a tiny amount of locking storage space which you have to walk half way across the building to get to. So when we moved out of our offices, all of the less-critical stuff was thrown out or moved to common-libraries where they quickly wandered away. And as predicted much of that stuff turned out to be very-critical. Also, most of us have had our tools, which are now hard to secure, wander off as well. I sure hope it saved my company a ton on real-estate costs, because it cost us dearly in other ways.
Who said anything about anti-social ?
Some of us like to be able to concentrate in order to get work done, and find it difficult to switch off from everyone around us. It's just too easy to get distracted by all the conversations around you, joining in when you feel like it.
Seems to me that anti-social people might have fewer problems being distracted.
It's just the latest management fashion. Instead of senior managers using intelligence and common sense to work out for themselves what is a good, productive environment, they just follow the latest fashion that everyone else is talking about.
Give them another five years, and the fashion will be back to individual work areas, with some separation from others, so people can be "more productive".
... the way using nothing but Microsoft software "promotes choice."
I'm incredibly lucky to work at a company where I -- not as a manager, but as a regular ol' code monkey -- have my own office. Cubicles suck. Open space environments suck even worse. I know; I've done both in the past, and never will again if I can help it. The "old paradigm" of the office became the standard for corporate work because, guess what, it works. Just about every change since then has served to increase worker stress and decrease productivity.
The correlation between ignorance of statistics and using "correlation is not causation" as an argument is close to 1.
Maybe in a web design firm, or a consulting company, but if I have a really thorny technical problem, I'd far rather have one anti-social genius than a full team of developers who give great meeting. :p
Maybe for creative design since that is a collaberative process but on the tech side only during the architecture and design phase does this work well. Once you're coding...your total output slows to a crawl. Been through it twice with a team of 46 due to management forcing it down on us. We went from completing releases once every month to having only 3 per year.
The problem occurs because of two major issues. One, you simply can't work efficiently in that chaotic environment and two everyone's minor problems hold up people on projects who aren't even involved as they get called into meetings simply because they are happening in their area.
The best set up we've used so far is a common area used during project architecture then we move off into 2 man offices broken down by function for the project. That is you're always sitting with someone who's doing the same basic job as you. Finally we group all the offices together for one project to make communication better. We also have video conferencing gear and session sharing software for impromptu help sessions with those not in the office and no one "owns" an office as we rotate in and out of them. All we own is a laptop that we plug in to the docking station in our new office when we get assigned to one and a rolling file cabinet/box with our "stuff" in it.
It's a cluster fuck when commmon workspaces get implemented and it's a classic example of short sighted management looking at building costs only. Good luck to those MBAs who think this is a good thing and implement it.
Then how do you explain that the vast majority of patents on file list fewer than 5 inventors? It doesn't make sense. Surely teams of 5 friendly people should come up with more patentable inventions if they ALWAYS outperform the grumpy loners. I'm sure we'd all be much better off if everything was designed by committee.
Lookup Mythical Man Month and one-ten engineers. These are the men that do the real work in any engineering firm. They are the men that can do the work of ten others and who's work needs less error checking because the design is cohesive and standardized, not to an arbitrary standard but to the only one that matters, internal cohesiveness. Many but not all of the people who fit the definition are introverted. They look into themselves to solve the problem and do not do well with outside distractions. They are often ADD or mildly autistic, it's the flipside of many geniuses.
There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
Of course, PHB sees you working from home and wonders why not just outsource the job to India or China. It's just telecommuting on a larger scale. If there is a serious need to meet, then someone hops on an airplane or sets up a VTC.
I've worked with a couple of people that have done the telecommuting thing. It seems like a really cool deal. I'm opposed to outsourcing, but there might be downsides too.
I don't care how productive or geekily intelligent someone is. If they can't communicate effectively or deal with other people, they have no place in most workforces.
Yeah, people without good social skills are scum! They should NOT be allowed to earn a living, in fact, they should be shot in the streets like the loathesome dogs that they are!
Jeez, what the hell are YOU doing posting on slashdot?
Not everybody performs well in the same environments. Some people work better alone, when they are left to their own devices, while others need to be in a team where they can share their skills with others.
Its blind and stupid for a company to force all of its employees to submit to one form of work or the other. What they would do, if the decisions weren't made by idiots, is that they would have the social people work in groups to augment their productivity, and let the loners do their projects by themselves to keep them productive too.
Anything else is shortsightedness that borders on nazi human ressources management.
And how is discrimination based on social skills any different from discrimination based on race, sex, religion, or right-handedness?
"Unpopular people need not apply"? Will they have you bring your high-school yearbook as references?
You can't take the sky from me...
Never mind the fact that workplace ergonomists consulting with the PHBs are way more into following trends in their own field than in actually noticing what are the needs of employees who will be working in their designer environments. They fail to examine whether certain team members are more productive working in solitary and interacting with others only at the weekly meetings, while others actually are more productive in a common team space. Individualisation is the keyword, but workplace ergonomists fail to understand it.
Software is not supposed to be about how to work around a useability issue. - Ken Barber
Seems to me that anti-social people might have fewer problems being distracted.
Actually, I think it is the other way around. The anti-social types (like me) tend to be more easily distracted, more easily bothered by unscheduled interruptions. Most of the messages I've read in this thread seem to indicate that these "anti-social" people have some kind of mental dysfunction. Quite the opposite. Most of the "anti-social" developers I know are very hard workers who simply want to be left alone to work efficiently, and resent being pulled away from that work without good reason. They get labelled "anti-social" by people who really should be sitting at their desks doing their jobs rather than wandering from cubicle to cubicle being "social". Furthermore, if one of those "anti-social" programmers snaps at one of these "social" types because they broke his concentration and cost him a few hours of development time, it's no more than they deserve.
At the company where I currently work, there is a large central area where most of the electrical and mechanical engineers sit. The fellow that managed the software staff had enough clout with the owner (and enough common sense and experience) that when the building went up about seven years ago, the software people got their own room full of cubicles. The rest of the entire plant is subjected to loud music played through the ceiling speakers (honestly, if I have to sit through "Jive Talkin'" or some other incessant pounding rhythm one more time I'm going to go nuts.) Our old software manager understood the need for programmers to concentrate, consequently the speakers were turned off in our room. A year or so ago he quit, and suddenly the speakers went live again because the owner doesn't think his programmers are anything special and that we should all be treated equally, although I've noticed there is no music playing in his office.
As a consequence of this, none of us are as productive as we were previously, and I personally have never been as productive in a corporate environment as I was as an independent developer. I'm sorry to disagree with some of the other, less-well-informed posters, but programming is a job which requires intense concentration and attention to detail. We tend to get irritated when our concentration is broken by well-meaning IDIOTS that want to discuss the latest episode of Star Trek: Enterprise or some other trivial reason. If that makes us "anti-social" so be it, but management that places its software development staff in the way of too many mental roadblocks is simply engineering employee disaffection and a significant loss of productivity. There are many aspects to the software development process that are only dimly grasped, if they are recognized at all, by most forms of management and this is one of them.
The higher the technology, the sharper that two-edged sword.