AT&T Wireless Fumbles Number Portability

cloudscout writes "The FCC is demanding that AT&T Wireless Services explain their number portability failures. Apparently, tens of thousands of customers are having their number portability requests delayed because of computer system problems at AT&T Wireless. Sadly, the FCC did not say they were going to be imposing fines for this breach of regulations yet but I'm sure that will follow if things don't improve quickly." Reader (54)T-Dub adds: "As many of you already reported on wed, there have been some pretty serious delays for people switching cellphone providers according to this NYTimes article (free reg required). Most notably former AT&T customers can expect to wait up to a week for their number to switch."

Comments

Cuh

[Pingular]

Most notably former AT&T customers can expect to wait up to a week for their number to switch
Why wait when you have Captain Crunch?

Re:Forget changing your phone number

[commonchaos]

It's the new Customer Service Droids. In all seriousness, that comic is 100% true. I was yelled at by a lady from Customer Service, I had to move the phone away from my ear because of how loud she got.

Interesting info

[Zebra_X]

I just bought a new phone today... while I was in the wireless store, a man came in asking to switch from cingular to ATT. The lady at the counter said "we need a bill from cincular". The reason she said, was that the phone number is case sensitive. In the event that the phone number is not entered into their system correctly, the request to port the fellows request for porting will fail. He elected to go ahead and take his chances.