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City Of Austin Migrating To OpenOffice.org

An anonymous reader writes "NewsForge.com has a story up this morning about the City of Austin and the results of their pilot program on OpenOffice.org. The bottom line is this: they have found that more than 80% of the city's 5K desktops can use OO.o instead of MS Office. Let the migrations begin!"

20 of 456 comments (clear)

  1. They are switching to something cheaper? by Anonymous Coward · · Score: 5, Funny

    Are you *sure* this is a local government agency?

  2. There's some history here... by tcopeland · · Score: 5, Informative

    ....sounds like Austin has a savvy fellow in the CIO spot.

    1. Re:There's some history here... by pavs · · Score: 5, Insightful

      No kidding. Glad there's someone out there making good decisions about technology. "His vision of the future of IT at the City of Austin is of a hybrid environment: using the right tool for the right job without blind allegience to any platform."

  3. Anyone know of OO has run into DMCA troubles? by unassimilatible · · Score: 5, Interesting

    Seems to me that OO reading and writing .ms formats would have MS all over them for DMCA or other IP issues. Has any hay been made over this?

    --
    Slashdot "libertarians": Small government for me, big government for those I disagree with. -1, I disagree with you
    1. Re:Anyone know of OO has run into DMCA troubles? by ColourlessGreenIdeas · · Score: 5, Informative

      DMCA only bans defeating 'copy protection'. If there's some obfuscation in there that's claimed to be 'copy protection', then the DMCA applies. As it is, the format is totally obscure but that's just a concequence of bad design. As a result it's legal. You can't copyright file formats. You can patent them, but MS hasn't done that with current office formats.

      --
      In soviet russia stale jokes recycle you!
  4. I tried to tell them... by BJZQ8 · · Score: 5, Interesting

    I tried to tell a group of people-in-charge of local educational institutions how they could get away from Microsoft in this way...to a person, they were all very uninterested. It's not just a chicken-and-egg problem, it's the sad fact that nobody gets fired for lining up for the "Office Suite." I've used OpenOffice to great effect in my district, but I'm the only one I know of. What needs to change is that people need to start getting fired for NOT using OpenOffice...after all, with all of the budget problems all of the schools are having, switching to a "Free" product is the sensible thing to do. None of the schools I know of are sensible though.

  5. Re:80%? by danheskett · · Score: 5, Funny

    If only there was some type of document, or article, that laid out the facts of the case.. it'd make things so clear and straightforward. I mean, gosh, wouldn't be nice if a person interviewed the relevant people and put the results in some type of hyperlinked document attached to this story?

  6. OO 1.1 is (finally) a viable alternative by jsav40 · · Score: 5, Interesting

    I've shied away from earlier OO releases but have been very satisfied with the 1.1 release. I've been offering Open Office.org 1.1 to my clients as a cost effective alternative to MS Office and have gotten very positive feedback so far.

  7. Lowers System Cost by Aiua · · Score: 5, Interesting

    The article fails to attest that by switching to OpenOffice.org (free/open-source software), Austin City can save a lot of tax-money per desktop by switching. Average license costs for Microsoft Office Small Business is US$239 on government contracts. Working for a city government, I can attest that the tax dollars normally spent on office software are desprately needed in other areas. I applaud Austin City for setting this example and will be showing the article to my supervisor so I can make the case of switching.

  8. The original email by Anonymous Coward · · Score: 5, Informative

    From: Scott Brown
    Subject: [alg] Another Open Source win at the City
    Date: Wed, 17 Dec 2003 07:57:01 -0600
    To: alg@austinlug.org

    I thought a few of you might be interested in this...

    We just concluded our first round of "official" Linux pilots, with one
    of those being an OpenOffice replacement of Microsoft Office. It turns
    out that the limited pilot we did (40 users) provided enough information
    to be able to start converting some departments and users over to OO
    from MS Office. First on the schedule is my department, Communications
    and Technology Management, which will be having MS Office *uninstalled*
    and OO installed in it's place on the majority of department desktops.
    That should be around 300 people (we can't get everyone off MS Office
    right now as we have one major application, the Agenda Management System
    for the City Council, that requires the MS programs).

    Training programs and help desk support is being put in place so it
    looks like OO will be there for the long-term. Our pilot figured out
    that about 80% of the users at the City could use OO instead of MS
    Office so, at the very least, the City will not be paying Redmond for
    anymore new licenses and at the very best, it will start converting
    those apps that require MS Office over to something that will work in
    the new OO environment.

    We're finishing up the documentation for the rest of the pilots so I'll
    keep ya'll posted...

    -s.

    --
    Scott Brown
    Technology and Support Services
    OpenNetworks

    website: http://www.opennetworks.org

  9. The FOLLOWUP question is... by johnthorensen · · Score: 5, Funny

    How many of these desktops could subsequently be switched to Linux?

    In my experience, most city employees really only need a good Solitare implementation to accomplish their day-to-day work. Given the number of quality Solitare packages for Linux, it would probably be no issue to get everyone moved over. :)

    Seriously though...for many, the hassle of setting up MS Office under WINE is a major stumbling block to moving to a Linux desktop. With the removal of MS Office from the equation, I would think that Austin may want to give Ximian Desktop or something of the sort a closer look.

    -JT

  10. Re:Okay...Will this legitimize OO for other orgs? by Psiolent · · Score: 5, Interesting

    I work for a small company (actually owned by my father) and I've been pushing for migration for some time. Our problem is that we have several in-house Access databases that would be non-trivial to switch to something else. But this kind of story, at the very least, gives ammo to guys like me to convince the boss to switch.

  11. possible motivation by Uma+Thurman · · Score: 5, Insightful

    Here's a good reason why Austin might be doing this.

    Austin had a good scare a while back, with rumors of a Microsoft/BSA audit of the city's computers. The BSA is based in Austin, BTW. Anyway, I'm willing to bet that Austin didn't take too kindly to the hassles that Microsoft put them through, and are now happily giving them the boot up their ass.

    Good for them.

    --
    This is America, damnit. Speak Spanish!
  12. Austin is a Statement by Omega1045 · · Score: 5, Insightful

    Living in Austin, I can tell you this is a tech center for the State of Texas and the southwest. I seems like everytime I start talking to some in public, at a store, etc, they are a techie of some sort. There is a huge population of software companies here in Austin, even after the bubble. I think the fact that the City will be switching to Open Office *might* make a statement to the national technology community that Open Source has grown up.

    --

    Great ideas often receive violent opposition from mediocre minds. - Albert Einstein

  13. Ways to make the transition smoother. by Alcimedes · · Score: 5, Interesting

    Now, I do a lot of IT work, seeing as it's my job. One thing I've found more often than not is that people DON'T like to change whatever it is they're used to.

    So, if everyone has been using Office for the last 10 years, they aren't going to want to try anything new, irregardless of the benefits of said change.

    When this is the case, I find that users will suddenly get stupider. As dumb as they were before, and as clueless as they were before, they are now clueless with a purpose. That purpose? To make you regret making them change their desktop. Suddenly many will be looking for reasons to have things not work. The simplest of these being folks who think something doesn't work at all now, just because it doesn't work exactly like it used to. Others being the type who actively search for weak areas in the software so they can bitch about the lack of some arcane/unused feature that used to be available.

    So, the solution to all this? Cut 'em a check. That's right, instead of just switching them over and telling them it's for the good of XYZ, figure out how much money you'll save to switch over to Open Office. Then take about 70% of your savings the first year and cut a check to be split up amongst your users. I would think that if everyone got a $100 in cash on the day you put Open Office on their machines, suddenly the guy installing OO around the office would be getting calls left and right by people who can't wait to get updated, vs. the grumblind you'd otherwise face.

    After the first year you're still saving a bundle, everyone is used to OO, and the County can pocket the savings, all with a lot less headache.

  14. Re:Okay...Will this legitimize OO for other orgs? by arbour42 · · Score: 5, Informative

    I've tested Access 2000 under Linux using Codeweaver's CrossOver Office product - http://www.codeweavers.com/

    It works very well, and i have complicated vba code running - the reports previewed fine, queries good, forms, etc...

    you can download a version to do testing. Access was the only thing holding me back from moving to Linux - i use it all the time

    What i would love to see would be Corel open sourcing the Paradox db so it could be ported to Linux - that was a great platform...

  15. Re:That makes sense... by Stalus · · Score: 5, Interesting

    I would guess that Dell is probably the largest private employer in Austin. Granted, they're technically in Round Rock. IBM has a relatively small campus in Austin, even after acquiring Tivoli. And as far as AMD goes, Intel also has an office there as well.

    My guess is another reason, if not more likely, is The University of Texas. The UT CS department is a pretty open source heavy department. The rest of the university, other than the business school, is pretty apathetic to Microsoft. I would guess that people making these decisions in Austin are either influenced by, educated by, or former employees of the university.

    Overall though, Austin is a pretty tech centric city. So, at least to me, who lived there for a number of years, this isn't really that much of a surprise.

  16. OpenOffice question. by B5_geek · · Score: 5, Interesting


    Can anybody tell me why the OO team decided not to use the Win-Print.api that MS has available in the SDK?

    I work for a printer company and I would _LOVE_ to use and show OO in our showroom but OO does not allow access to the WIN-print.api (therefore not allowing us to use the extra features/functionality that our devices offer).

    OO is great if you have a 1-tray laser/inkjet printer. I could convert our office (and probably our corporation (still using Office97)), and my customers; by showing the cost savings that OO will provide, but dammit the drivers don't work.

    --
    "The price good men pay for indifference to public affairs is to be ruled by evil men." ~Plato (427-347 BC)
  17. Re:That makes sense... by Anonymous Coward · · Score: 5, Informative

    IBM's Linux Technology Center is in Austin...

    I would guess that people making these decisions in Austin are either influenced by, educated by, or former employees of the university.

    Actually, while good guesses, neither of the suggestions above is relevant. I'm a city employee, and I'm familiar with some of the decision making that went on. A couple of things occurred within the last 12+ months that caused this to occur. The first is an economy that tanked. The second was the promotion of a new CIO who is open minded when it comes to technology. There was also extreme disgruntlement (internally and externally) with the contract the city signed with Microsoft (see Joe Barr's Linuxworld articles). This is just a start, the city is also looking at using Linux.

  18. City of Largo: Migration to OO Finished Last Week by Anonymous Coward · · Score: 5, Interesting

    Austin isn't the only place moving to OpenOffice. We completed about 2 months of conversion last Friday, and now the entire City is running OpenOffice software on Linux. There are a few pockets of of users finishing up their projects on WordPerfect, Excel and Powerpoint but 99% of them are converted and live on OO. That is about 100 concurrent users in OO at a time on one big server, and about 600 total users...all on thin clients.

    The comments about users not liking change is true, and it's true that they complain no matter what you do---even upgrades of the same product.

    We got word of a location that moved to OO on Win32, and they had a brilliant idea. OpenOffice was provided to them for use for free, if they wanted to continue to use Office they had to *buy their own copy* (~$399 payroll deduction + upgrades + support costs). :P That works nicely doesn't it?

    Dave Richards
    City of Largo, Florida
    drichard@largo.com