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Washington Post Covers iPod Battery Ruckus

An anonymous reader sent in a link to 'Battery and Assault: When His iPod Died, This Music Lover Tackled Apple. Stay Tuned.' in the Washington Post. The article (good reading even if you're familiar with the situation) has Apple reps being rather callous about the issue - I think it's a fairly reasonable assumption that if you spend several hundred dollars on a gizmo, it shouldn't be "disposable". A replacement battery for my cell phone cost $10; one for my cordless phone cost $10; Apple is presumably making a good deal of money on their $99 replacements.

8 of 923 comments (clear)

  1. Sony laptop batteries by Anonymous Coward · · Score: 4, Interesting

    Prices for Sony's lapttop batteries are even more obscene. $300 for a new batter??

  2. I once wrote a petition draft... by Hanno · · Score: 4, Interesting

    ...on how laptop batteries should be standardized. It never received any feedback, though, so I didn't start the petition.

    But I still wonder why companies still don't come up with a standard form factor. Come on, it's a GOOD thing to have a standard battery form factor. Where is the business sense in keeping a large stock of special-sized batteries for your product that may become useless before you can sell it to your customers?

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  3. Re:Or you could by linuxpng · · Score: 4, Interesting

    although the battery is covered the length of the warranty. In all fairness I think this is overblown. I have the older 20 gig model and found it rather simple to replace the battery. The hardest part is getting the back case off, but it'd be nearly impossible to break the thing swapping the battery when the case is already off. (as these guys said they did)

    I think the big issue here is that apple has met demand and lowered prices on alot of it's hardware. In change, they've started charging for software that they hadn't in the past. I think it's upsetting the core audience into believing they are getting bled. To a certain extent, I feel that way. It ends up being that you don't really *need* to buy any of this stuff.

  4. Disagreed by PrintError · · Score: 5, Interesting

    I have a 1st gen 10GB that is 2 years old, I beat it, drop it, drain the battery, do 5% charges, 95% charges, it's plugged in 50% of the time, and in use the other 50% of the time. My iPod NEVER sees a day of rest, never leaves my side, and pretty much never is inactive.

    It runs my work stereo, my house stereo, and my car stereo. Literally, it's ALWAYS ON.

    Last week I turned it on at 9am, and ran it with Sound Check and EQ's turned ON, and it ran until 5:30 where it politely told me it was about to die, then died about 2 minutes later. I'd say 8 1/2 hours is fine out of a 2 year old machine that gets abused as hard as I treat it.

    Or should I be a bitch like everyone else and complain because I'm not getting the advertised 10 hours?

  5. why battery life is a non-issue for most people by Schlemphfer · · Score: 5, Interesting
    When I first read about iPod's Dirty Secret, it reminded me of the bad old days, when I worked for a PC company that soldered those Dallas clock/battery chips directly onto the motherboard, instead of spending the extra buck to mount them into a socket. There's something about that that turned my stomach; the idea that in five years, this screamingly fast 286 would be landfill material. But thinking more about things, the iPod situation is actually a whole lot different. Let me explain.

    I was given an iPod as a gift and I adore it. There's one thing to keep in mind that isn't covered in the Post article, nor in the iPod's Dirty Secret film. As the Post mentioned, the iPod is good for something like 500 charges. Now the thing to keep in mind, is that if you don't listen to tons of music, 500 charges amounts to many, many years of use. A charge lasts me a good six or seven hours, and I doubt if I listen to more than an hour of music a day. So figure one charge a week, or fifty charges a year. So, for somebody like me, 500 charges lasts nearly a decade (assuming the battery doesn't crap out before that due to old age.)

    There are two things that separate people like me from the Neistat Bros. First is that they listen to a whole lot more music than I do. Second, it seems like they listen to all of their music on their iPod. By comparison, I listen to most of my music on my stereo, and only put on my iPod for trance and classical stuff, where I prefer headphones. For people like me, who listen to their iPods for less than an hour a day, battery life is a non-issue. In five or ten years, I would hope that it would not be worth my time to replace the battery. At that time, I'd be more than happy to plunk down, say, $200 for a low-end iPod capable of storing 100,000 songs and twelve feature-length movies ;)

    One last thing to keep in mind. Good old Steve has had a thing for hermetically sealed boxes since the days of the original Mac, when opening up one to insert a hard drive would void your warranty. And for most people, hermetically sealed is the way to go. If you're a power computer user, you want an expandable computer; and if you're a serious music lover, a sealed solution like an iPod is a poor solution. But there's a certain beauty in keeping things elegant and for making something meant for everyday users.

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    I'm generally "Interesting," "Insightful," and even "Funny" here. What the hell happens to me at parties?
  6. Re:But...The high price of individualism. by Avihson · · Score: 4, Interesting

    Compare the price of external SCSI cables! I remember looking at CompUSA for one when I needed a replacement Right-NOW to fix an HP workstation. $69 for a 3' ( one meter) Belkin SCSI-1 cable. The only SCSI items in the store were in the Apple section. Belkin cables were available mail order for about $10 back then. All I can surmise is this: Apple users are used to paying more, so the retailers shaft them every chance they get, part of the mistique of owning an Apple. Time for the consumers to revolt...

  7. #1 thing you can do to kill your iPod battery by potuncle · · Score: 5, Interesting
    ...ignore it. The worst thing you can do to a Lithium-ion battery is allow it to completely discharge. Allow a Lithium-ion battery completely discharge several times and it will have a signifigantly shorter life and lesser charge capacity.

    A Lithium-ion battery slowly looses its charge even when no power is being drawn from it. So when your iPod indicates that the battery is low, charge it. Don't let it sit around in a low-charge state, it will only discharge itself more. And remember that when an iPod is off, it is not really off, it goes into a sleep mode where it draws a minimal current from the battery.

    This won't be a problem for me since I can't go more that a couple of days without using my iPod. But if you leave your iPod sitting around (not charging) for a while, eventually the iPod will drain the battery until the battery level gets so low that the iPod actully turns fully off and then the battery will continue to loose charge because of the nature of Li-ion batteries.

  8. Re:Standard batteries = better by Troy · · Score: 4, Interesting
    If apple is guilty of anything it's making the battery not easy to replace. You know, when you buy the thing there's no easy battery door, and you know batteries don't last forever.
    I think this is an overlooked point that deserves emphasis. Spending a week doing some product reseach will go a long way. When I shopped for my MP3, I considered all kinds of models and discarded the iPod BECAUSE of the battery issue (it was otherwise a superior product). Instead I when with an inferior but functional Archos product. When the product arrived, I double checked to be sure that battery replacement was convenient. While I DO scratch my head at that aspect of the iPod's design and wonder about the $99 replacement cost, I also find it hard to feel too much pity for these guys. It appears they made a series of decisions that allowed them to get caught with their pants down. I know that if I bought a portable product with no battery door and no replacement instructions, I'd be asking questions. If I wasn't happy with the answers, I'd return it. -Troy