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The Walking Dead of Silicon Valley

Frisky070802 writes "CNN has a column about a liquidator who refers to thousands of Silicon Valley startups as the walking dead. It states: 'Pichinson, a self-described "doctor of reality" who helps liquidate companies, says he wouldn't have moved from Los Angeles to Palo Alto a few months ago had he not smelled more high-tech trouble looming.... "There's still another 6,500 to 7,500 companies out there who are among the walking dead."'"

26 of 247 comments (clear)

  1. Managers taking hostages? by fjordboy · · Score: 5, Interesting
    Sometimes, Pichinson and Sherwood's 60 employees are able to salvage troubled startups by cutting costs and training the executives to rethink their ways. Sherwood even brings in an FBI consultant specializing in hostage negotiation techniques to help management.


    This is possibly an idle curiosity, but how is having hostage negotiating skills going to help out management? Or are these tech firms even worse off than we thought?
    1. Re:Managers taking hostages? by Waab · · Score: 5, Insightful

      how is having hostage negotiating skills going to help out management?

      I imagine the managers of failing tech firms may have the same desperation and confusion that a hostage taker might. Letting go of the failing business model would be analogous to giving up the hostages.

    2. Re:Managers taking hostages? by swb · · Score: 5, Interesting

      Some companies fail because they have a stupid business model (or none at all), and no amount of business savvy can save them. But some fail because their management is in collective denial about their situation and management strategy.

      A hostage negotiator is largely a psychologist, and psychologists are fairly good with people in denial. Get management to snap out of it, realize that their strategy is in need of correction, and in some cases you can save a company that has at least a good idea.

    3. Re:Managers taking hostages? by ergo98 · · Score: 5, Insightful

      An alternate theory is that it's a gimmick, just like the gimmick of many of the .COMs, that he pulls out every media encounter he gets to validate what he does. It really took the cake when he compared his organization to a hospice -- that is a hospice that takes $75,000 or 7.5% of the sale value, whichever is more...

  2. Breaking news: Man says his business will be good by Violet+Null · · Score: 4, Funny

    In breaking news, a professional liquidator who gets paid to oversee companies that are in bankruptcy said that he expects there to be a lot of companies in bankruptcy next year, helping his business.

    Facts pointing out this may not be the case were pushed aside.

    Film at eleven.

  3. Move north... by DocUi · · Score: 5, Funny

    Up a little... you know... Redmond? Had to be said.

  4. How does this compare..... by wpiman · · Score: 5, Interesting

    With other industries starting up? What percentage of restaurants fail? Bookstores? Coffee shops? Are these number way out of whack with business as a whole?

    1. Re:How does this compare..... by BillFarber · · Score: 4, Interesting
      With other industries starting up? What percentage of restaurants fail? Bookstores? Coffee shops? Are these number way out of whack with business as a whole?

      Something like 70% of all new businesses fail within their first five years.

    2. Re:How does this compare..... by AKnightCowboy · · Score: 5, Insightful
      What percentage of restaurants fail? Bookstores? Coffee shops? Are these number way out of whack with business as a whole?

      Let's not forget restaurants, bookstores and coffee shops actually sell things. Many of the dot-bombs didn't have any products and seemed to be just money-laundering houses for venture capitalists.

    3. Re:How does this compare..... by madro · · Score: 5, Insightful

      Behold the power of google ... This article describes a specific study about restaurants in central Ohio, but has a quick blurb about businesses overall:

      "(H.G. Parsa, the report's author) reviewed other published studies that also suggest failure rates of restaurants to be closer to 60 percent or less after three years to five years."

      This is compared to the oft-cited conventional wisdom of a 90% failure rate in restaurants, and 70-80% for other businesses. An early-90s Inc. article says failure rates are inflated because researchers didn't account for changes in ownership -- in other words, just because a business comes under new management doesn't mean that the business has failed:

      "after eight years, 54% of start-ups still survive in some form: 28% have the original owners, and another 26% survive with new owners"

      Now, that Inc. article may be a little dated post-boom, but the basic concept still holds: *you* may have a great product or idea, and a business you launch has perhaps an even-money chance of surviving ... but you probably don't have the skills to make your product/idea stick in the marketplace.

      (I'm wondering what Alan Cox will come up with after he finishes his MBA.)

  5. Small companies can still survive by Gary+Whittles · · Score: 5, Interesting

    Recently, I was inspired to look up an old company I use to work for. They employed about 12 people total.

    They had three sales people, three support people, on tester, one secretary, three programmers. One of the programmers doubled as their sysadmin. The support staff had to work on bugs for Q&A in their time between calls. They literally had clients that were some of the biggest lawfirms around.

    They made a product. They sold a product. They made money.

    The guys who started the thing took out personal loans to keep it going for awhile. He passed out profits back to the employees when times were good. Honestly, if there was a place to be promoted to or a position open when I was ready to go on I probably would have never left.

    Small companies can survive in the IT world. They just have to have half a clue in their heads to do it.

    Fill a niche, concetrate and expand along the niche not outside it, keep employee and overhead costs low (their building was nothing grand but I had my own office).

    This is basic business stuff that many companies still have no concept of.

    1. Re:Small companies can still survive by fuzzybunny · · Score: 5, Interesting


      A couple of years ago, I was invited to join some colleagues in a payment technologies startup in Munich.

      This was a highly impressive bunch of people. The senior guys came from one of the major producers of financial transaction enabler platforms, which would be a core part of our offer, with a huge customer base. The management of that company was friendly with the guys starting ours, who had an excellent understanding of the technology and the field, and great customer contacts.

      We had backing from one of Germany's major prestigious conulting firms, and a very senior, respected politician, who would help us to many useful contacts in industry. No fixed costs, and a free office in one of the country's most prestigious locations didn't hurt.

      We had awesome ideas which could be translated into real-life technology pretty quickly (essentially taking existing components and putting them to fairly revolutionary use.) A lot of companies were really looking to do business with us. But we failed. Why?

      The "guys in charge" were an incredibly venal, slow bunch. They took about 6 months (!!!!) to come up with a semi-legible business plan, and refused any sort of capital, even angel funding, beyond what they themselves had put in initially (complete refusal to hand over any control, anyone?) They did not understand the concept of "do something, do anything to get started", including low-level use of free technology, such as improvised websites and initial customers, preferring to plan for pie-in-the-sky everything-must-be-perfect-before-we-move. Suck. A lot of startups die because they have crappy product, or work inefficiently, or a bad business model, or economic realities. Us? Our own goddamm fault, 100%, and I could kick some people for it (no, not myself, I was one of several people constantly screaming to DO SOMETHING, so I feel pretty vindicated, if disappointed.)

      It especially irks me nowadays to see a lot of the technology and processes that we came up with in our spare time (!) in use commercially, 4 years after we died miserably. My girlfriend started work in one of the big-howevermany consulting firms, and showed me a presentation they'd done that year for some eastern european telecoms and financial institutions, which went over like gangbusters. Not plagiarized from us, since someone was bound to do this stuff in the long run, but eye-popping nonetheless. If we'd only...

      The thing that bugs me so tremendously is the sheer wasted opportunity here. I have no mercy with all the crappy dot-coms that blowthedotoutyourass.com (look it up) was so bitter about--there was no reason for most of them to exist. But I really really hate it when a good thing dies for no really justifiable reason.

      Blargh.

      So your comment about "half a clue in their heads" is so spot-on I could spit.

      --
      Cole's Law: Thinly sliced cabbage
    2. Re:Small companies can still survive by hey! · · Score: 4, Insightful

      Why do companies fail?

      Because they fail to make profits?

      No.

      Because the run out cash. People demand to be paid right away, and don't care about your booked orders or even your receivables.

      What's the biggest cash outlay for a business? Almost alway payroll. And the biggest hits on the payroll are usually the founders, who have a massive ego investment in the survival of the business.

      This gives a very small business considerable resiliency. Take a ten person company with two founders who account for a third of the payroll. If they get into trouble, the two founders can take themselves off the payroll for a month or two and work hard to make the cash come in. Try getting 33% of the payroll of a large company to come into work for free AND work extra hours.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  6. The Walking Dead of ... India! by Channard · · Score: 5, Interesting

    With so many IT call centre roles being outsourced to India, why not utilize India's Walking Dead. Specifically, there's an army - pun intended - of people who are considered legally dead in India due to corrupt officials declaring them dead so their relatives could get their hands on their land. I'm not making this up.. see this story

  7. I would take his comments lightly... by mtrupe · · Score: 5, Interesting

    This guy has an interest in tech companies going out of business. What is the difference between what he says and what the dot-commers were saying 3 years ago when they were constantly bragging about huge internet growth predictions?

  8. Branch office possibilities by number6x · · Score: 4, Funny

    Maybe He'll open a branch office in Lindon Utah. That would be nice.

  9. Talking to people who don't want to listen by nuggz · · Score: 5, Insightful

    Hostage negotiation is getting people to listen and talk when they are feeling hostile towards you.

    Quite a useful skill if you have it.

  10. Chapter 11 protection by Zog+The+Undeniable · · Score: 4, Interesting
    I don't know a huge amount about US company law, but it seems to me that a lot of firms over there that file for Chapter 11 protection eventually emerge from it and become successful again, so the system works if the fundamentals of the business are good. Here in Britain, once you're seen to be insolvent (however temporarily), 99% of the time you're completely fscked.

    The guy in the article has at least saved a decent proportion of his client firms; it's pretty rare here unless you get a management buyout (e.g. Rover Cars - not exactly a roaring success). Most of the time the firm just shuts down and gets asset stripped. Oh well, we've never had anything *quite* as big as Enron.

    --
    When I am king, you will be first against the wall.
    1. Re:Chapter 11 protection by jj_johny · · Score: 4, Interesting
      But the guy's point is that there are tons of companies that even if you wiped out the debts, don't have enough cash or positive cash flow to make it in the long run. These companies are not going to get credit if they go through bankrupcy. Lots of these companies don't have significant debt anyway since they were VC funded - VC exchange funding for equity not debt.

      When I worked in Silicon Valley, there were tons of people who thought that they were smarter than they were, that theit product was better than it was and that the market was bigger than it is.

  11. There are signs, from the other side by onyxruby · · Score: 5, Informative

    I used to work for a rather large and well known national (US) retailer in their store operations division. One of my responsibilities was to deal with stores that were slated to close for any number of reasons, perhaps up to 30 a year. If a facility is due to close or upper management is thinking about this (ignore what they tell you - trust me), the one thing they will inevitably do is try to save money on something that won't be around. Executives simply can't resist the allure of saving these costs when they can "get away with it".

    The first place to save said money for a closing or may be closing facility is operational maintenence. These are the kinds of things that can function for a while before their lack of maintenence can be noticed. On a routine basis, it makes economic sense to do certain preventative and aesthetic work on a schedule. Maintenence and building engineers know this, and they know what tends to be put off in the event a building will be closing. While they may not get the official word first, they will almost always know that a facility is closing before someone like the executive secretary.

    Here is what to look for, even if you know your company is in healthy financial shape and that your facility is not about to close. Pay attention to these because the good times are not always so good.

    Parking lots striping, is the parking lot badly in need of painting those lines that tell everyone where to park? Parking lot potholes, are the only potholes that are fixed the massive ones?

    Paint on the walls, most businesses will paint their walls every x number of years, it saves money on electricity (brighter walls allows less light ergo less electric), and this is one of those subconcsious things that can reduce or enhance worker productivity.

    Electrician, does your facility have a dedicated electrian, and if it does, has he been deemed unneccasary? This is a big one, electricians aren't cheap, but their vital to maintaining a smooth facility.

    Light bulbs, most businesses don't wait for those overhead lights to burn out to change them. It costs too much in terms of time when you have thousands of them. It's cheaper to change them all at once over the holidays or the like before they burn out. This is done on a schedule, learn what this schedule is, for this is also a big one that is easily overlooked.

    HVAC, heating ventilation air conditioning. Preventative maintenence like coil cleaning can be put off for a while if you know the facility will be closing, but would never be put off otherwise. Coils are typicaly cleaned at least once a year in the spring, and you can seem them from the outside. HVAC equipment is extremely expensive to service and even more expensive to fix. This is a big one, pay attention to if units are working properly (not if your hot or cold).

    Carpet, this is less obvious since it can last longer, and sometimes a really cheap company is perfectly content to let 15 year old carpet remain in place regardless. This can be a red herring, but it bears watching.

    It is not uncommon for maintenence and building engineering people to feel that the people in their building are stuck up and pretentious, and as a result they will probably feel no need to warn the occupants of the coming closure. While the facilities people probably want nothing to do with you, your security and janitorial staff aren't so biased. They work with facility maintenence on a daily basis and they can often also get wind of what is coming up.

    1. Re:There are signs, from the other side by el_gordo101 · · Score: 4, Informative
      This poster makes some excellent observations. I went through a similar situation at supermarket chain I onced worked for. Other warning signs to look out for:

      • Drastic reductions in inventory/product orders
      • Price reductions (to clear inventory)
      • Cancellation/suspension of supply orders (cleaning products, packaging material, etc.)
      • Hiring freezes
      • Lowered standards in routine facility maintenence (cleaning, sanitation, etc.)
      --
      TODO: Insert witty sig
  12. Re:Chapter 11 vs. Ch 7 by G4from128k · · Score: 4, Informative

    it seems to me that a lot of firms over there that file for Chapter 11 protection eventually emerge from it and become successful again

    Yes, as explained here, Chapter 11 bankruptcies allow the company to reorganize and keep going. It is up a judge to decide if this is in the best interests of the creditors. If the company can make a good case that continuing the business would help them pay off more of the creditors, then that's the route they will go. Companies in chapter 11 can even get funding with debtor-in-possession deals that sign the assets of the company over to whoever is providing the money. Chapter 7 bankrupties (more like true bankruptcies) liquidate the assets of the company and divide the procedes among the creditors.

    With both types of bankrupties the creditors get pennies on the dollar and the shareholders get nothing.

    --
    Two wrongs don't make a right, but three lefts do.
  13. Ghost town! by Anonymous Coward · · Score: 5, Informative

    Funny you should mention it, but it's pretty spooky around here now. Driving around, I see all around me empty buildings and "For Lease" signs everywhere. Go by the old 3Com/Palm building and the parking lot is just empty, (well, almost empty). Run over to AMD (Spansion, it's called now)and most of the buildings have been vacated, once again, "For Lease" sign proliferate everywhere. While we're in the neighborhood, we can stop by Fry's and find the store mostly empty, where we used to be able to find all the tech-heads here during lunch hour. D2 (Intel) seems to be ok, meaning it's still hard to find a parking space during the day. Many other companies such as LSI Logic, HMT, HP, Read-Rite, and others have been bought out by another company and liquidated, gone by the wayside and closed up shop, or just relocated and combined operations elsewhere.
    The traffic also shows a dramatic change as well. What used to take me about 2 hours to get home to the Central Valley, I can usually make it in just over an hour, oddly enough, the worst is when I get to Tracy, wjere everyone seems to have moved (It's become a bustling little city, which I woulda never imagined growing up near there back in the 70's.
    Back from the minor digression, It seems sad to me that the whole valley has become fairly lifeless and droll, considering this was where the whole technological revolution began. Thinking optimistically, this may only be a temporary condition until the next great advancement. Or things have just settled down from the great boom of the 90's and are back to normal. I guess we'll see.

    Posted AC because, well, it doesn't matter.

  14. Re:First meeting of the W.D.A. (AA affiliate) by AndroidCat · · Score: 5, Funny

    I didn't notice the warning signs. During the job interview they asked me "Where do you see yourself in five weeks?"

    --
    One line blog. I hear that they're called Twitters now.
  15. That article is about right by Animats · · Score: 4, Interesting
    I predicted the dot-com collapse with Downside's Deathwatch. Most of the companies listed have went out of business long ago. The remaining ones are mostly just hanging on, with stock prices in the penny-stock range. They're examples of the living dead. Internet America (GEEK) is still around, with the stock around $1 and 82,000 customers left in Texas and Louisiana. Claimsnet.com (CLAI) is at $0.38. There are others. Even after downsizing, the bad-idea companies tend to remain unprofitable. But some of them raised enough money to continue losing at a very modest level for years.

    Silicon Valley has many non-public companies that are quietly dying. Often it's not their fault; they were support companies for the semiconductor industry, which has moved elsewhere.

    I've been reading "The End of Detroit", on how the US auto industry blew their market share. I see many parallels to Silicon Valley. Auto manufacturing hasn't been centered in Detroit for years now. Detroit, as a city, is a ghost town. The population is half of what it was at peak. See The Fabulous Ruins of Detroit. That could happen here.

  16. Why doesn't this surprise more people? by mabu · · Score: 4, Insightful

    Most of the failed tech companies had doomed business models in the first place. Rather than plan for a conservative, common-sense approach, they opted for the "whore model" where they gave out products and services at a loss, thinking that at some point they would later get customers to pay. Even companies like Amazon.com, that has whored itself out and hemmoraged money since day one, with substantive market share, still can't quite figure out how to turn things around so the company is on solid ground.

    There are still a lot of solid, tech companies that are growing, but these are companies that didn't dine on the magic mushrooms being handed out by VCs and other people who were only in it for the short-term payoff at the expense of shareholders, the greedy public and their common sensibilities.

    As the owner of a successful "dot com", I deal with customers every day who wonder why I don't charge "whore" prices for hosting and other services. And they wonder why their cheap-ass services blink on and off or the company they've chosen isn't around a few months later? It used to be that businesses were afraid of dealing with small Internet companies for fear they wouldn't be around or would leave them hanging. Now it's the other way around: they don't trust the big companies, and rightly so!