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Enterprise IM?

Posted by Cliff on from the yet-another-excuse-to-drain-productivity dept.

Jsf72672 asks: "With the recently-passed Sarbanes-Oxley legislation, and the looming HIPAA compliance requirements a constant thorn in the side of IT staff, Enterprise Instant Messaging seems to be overlooked. Most users are using AIM or MSN. Microsoft and Yahoo! both have products tailored to the Enterprise, but no one wants to rely their technology to keep them out of jail, or from paying huge fines. Jabber looks attractive but our already overtaxed IT staff does not have the time to compile, secure and test homegrown solutions. What are Slashdot-reading IT Managers doing? I found these guys and their InterIM line of products, and they look pretty good. Is anyone using them? Are there other low-cost solutions you have employed?"

5 of 73 comments (clear)

  1. Lotus Sametime by Craig+Maloney · · Score: 3, Informative

    the last two companies I've worked for have had Lotus Sametime. Not sure about licensing or whatnot, but it works.

  2. Re:What is HIPAA? by the+Man+in+Black · · Score: 4, Informative

    New legislation to get healthcare providers to secure patient records. BIg pain in the patoot, speaking as someone who had to sit through several long ass meetings about it earlier this week.

    Bottom line is, there should be no way for patient data to "escape" from the networks of a healthcare provider. THis includes machines with no removable storage (yes, I'm serious), no phone conversations about the data in common areas, etc. etc. etc. A lot of it is commonsense security, some of it is "WTF?", and all of it is a pain to retrofit into preexisting systems. Believe me.

    --
    El riesgo vive siempre!
  3. Re:Well I don't like it... by sapbasisnerd · · Score: 3, Informative

    Actually it's the other way around, AIM is based on code licensed from Lotus.

  4. e-Week Speical Report on Enterprise IM by leoaugust · · Score: 5, Informative

    Here is a Special Report from eWeek on Enterprise IM and it has some good reviews and articles including

    Corporate IM Solutions

    Instant Messaging in the Enterprise

    --
    To see a world in a grain of sand, and then to step back and see the beach where the sand lies ...
  5. Re:Take a better look at Jabber by barzok · · Score: 3, Informative
    The questioner doesn't have time to check out Jabber (a ``homegrown'' solution in his words) but seems to be willing to use a commercial product with presumably little or no testing.
    "Solutions" you've purchased from a big company are automatically trusted and therefore require very little testing in the eyes of PHBs - you just plug it in the way the vendor says to and walk away.