Enterprise IM?

Jsf72672 asks: "With the recently-passed Sarbanes-Oxley legislation, and the looming HIPAA compliance requirements a constant thorn in the side of IT staff, Enterprise Instant Messaging seems to be overlooked. Most users are using AIM or MSN. Microsoft and Yahoo! both have products tailored to the Enterprise, but no one wants to rely their technology to keep them out of jail, or from paying huge fines. Jabber looks attractive but our already overtaxed IT staff does not have the time to compile, secure and test homegrown solutions. What are Slashdot-reading IT Managers doing? I found these guys and their InterIM line of products, and they look pretty good. Is anyone using them? Are there other low-cost solutions you have employed?"

Comments

Re:What is HIPAA?

[the Man in Black]

New legislation to get healthcare providers to secure patient records. BIg pain in the patoot, speaking as someone who had to sit through several long ass meetings about it earlier this week.

Bottom line is, there should be no way for patient data to "escape" from the networks of a healthcare provider. THis includes machines with no removable storage (yes, I'm serious), no phone conversations about the data in common areas, etc. etc. etc. A lot of it is commonsense security, some of it is "WTF?", and all of it is a pain to retrofit into preexisting systems. Believe me.

e-Week Speical Report on Enterprise IM

[leoaugust]

Here is a Special Report from eWeek on Enterprise IM and it has some good reviews and articles including

Corporate IM Solutions

Instant Messaging in the Enterprise