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Dell's New Linux Blog

comforteagle writes "I've just written up an interesting find: Linux engineers at Dell have started their own Linux site and weblog about Linux at Dell. From the announcement: "Welcome to the Dell Linux Community Web. This site is dedicated to providing any information that may be useful regarding your usage of Linux on your Dell equipment. While Dell primarily works with and officially supports Red Hat Linux, many of our customers choose to run other distributions." And perhaps more importantly it appears that the new site and weblog is run and maintained by the engineers themselves. It certainly has that 'made with vi' look." And kudyadi points to this PC Magazine interview with Michael Dell, in which Dell talks "about Dell's expanding product line, the company's late entrance into the Media Center space, and where the PC giant and the industry go from here." He touches on Linux just a bit, too.

15 of 317 comments (clear)

  1. Also toshiba has one by Yag · · Score: 5, Informative

    Toshiba has an unofficial linux (and also *nix in general) support site at http://newsletter.toshiba-tro.de/main/ this is a lot useful to find machine hardware spec and linux (netware, *bsd) compatibility.

  2. Interesting by Anonymous Coward · · Score: 5, Interesting

    Stuff like this is very important for Linux as a whole and dell as a company.

    For instance I would of bought a Dell laptop in a heartbeat if I knew dell supported it and offered a Windows-less or linux OS pre-installed.

    I just didn't want to pay the "mircosoft tax".

    So I just got a slightly used gateway from Ebay instead.

    Desktops I don't care so much about since I build my own computers, but laptops and such are only aviable from manufacturers and linux support is a big plus.

  3. Linux/Dell is an expanding platform. by JPriest · · Score: 5, Interesting

    There is a huge shift right now in several major companies to build servers with Dell rather than Sun/Solaris. I know a few companies that seem to be ordering 2650's by the truck load these days.

    --
    Saying Java is nice because it works on all OS's is like saying that anal sex is nice because it works on all genders.
  4. Dell Linux Engineering by tronicum · · Score: 5, Interesting
    It is quite interesting that Dell allows their departments to setup their own information systems in the way the focused customer is used to.

    In such big companys there are often rules how to communicate with customers and they have common ways ("old fashioned") stuff like newsletters, discussion boards, press releases. If they now allow them to setup their own way this sounds like a benefit to the customer. Maybe they start a IRC Server next or publish their own set of linux patches (for dell specific needs).

    BTW I would not buy a Dell labtop again my Inspiron is so poorly processed, if you press on the left side, it jiggles at the other....

    1. Re:Dell Linux Engineering by October_30th · · Score: 5, Funny
      I would not buy a Dell labtop

      You spend a lot time on e-bay, now don't you?-)

      --
      The owls are not what they seem
  5. Re:Clever way to get on-side by Negative+Response · · Score: 5, Funny
    marketroid zero-content stuff that pointy-eared bosses prefer.

    Um, so you are implying that marketing drones are likely to have elves as their bosses?

  6. Re:How long will the blog last by cgranade · · Score: 5, Insightful

    Why not? It's not as if they like MS in particular... because of MS, they have to charge their customers money for Windows, Office, Encarta, etc., when selling with a free system like GNU/Linux+GNOME||KDE would lower the price point and attact more sales. Unfortunately, this is counterbalanced by a stigma (not true, but there nonetheless) that "my apps don't run under Linux," as well as the percieved usability issues. Thus, Dell needs MS and their monopoly to survive in the consumer market. If Linux became a powerful force in the home, as well as for servers, then Dell would most likely love to sell Linux pre-loaded systems.

    --

    #define DRM chmod 000

  7. That's very speculative... by Anonymous Coward · · Score: 5, Informative

    ...and backed up with no evidence.

    Dell's a really open-form company to work for - if you have a great idea, people higher than you are willing to listen and roll with it. Linux is an idea people at Dell will roll with. It might sound crazy, but you really have to look at the way Dell operate as a company; they constantly look for ways to minimize cost for the consumer and maximise profit.

    Now, they might have had a rocky road recently with regards to their Linux support, but that's for a number of reasons. Firstly, they didn't have any in-house knowledge of the product. By knowledge I don't mean a guy that uses it at home, I mean a truckload of support guys on phones, people who write drivers, people who can alter the Dell install and build process to accommodate Linux. Secondly, Linux is a moving target; which distro, what GUI, how do you support other configs, etc. etc... These are both big questions for a company that's been churning out identical Windows boxes year in, year out.

    So, I'd be interested to think why Dell will be pulling the plug on the blog. As someone who's worked for Dell, I'd pretty much guarantee that if the site's there, it's been approved and has resources attached to it. Those pages are corporate Dell pages, not your average blog knocked out by an engineer... someone's taking time and money to get that up there.

    1. Re:That's very speculative... by Anonymous Coward · · Score: 5, Interesting

      In Dell's case, it's not tech jobs that are being shipped off to India, but call center jobs. I left Dell EMEA in mid-2002 because I got a better offer from another company, not because I was outsourced to India.

      In any case, call center jobs are ten a penny. Any industry - not just tech companies - will eventually ship off the lower end jobs to cheaper countries. I mean seriously, do you know anyone who actually enjoys working in a support call center and wants to make a career of it? Probably not. And most call center support technicians don't know anything about computers anyway, regardless of where they come from. It's like working at McDonalds; people just do it for the cash...

  8. They should call Dell in Sweden by LarsWestergren · · Score: 5, Informative

    If they are so damn Linux friendly they should call Dell in Sweden and talk to them.

    I was looking for a new computer a couple of months ago. Some of the Dell laptop deals looked pretty good. I called them and said "I'm interested in that model. Is it possible to get it with another operating system, say Linux, installed?"
    Dell: "No, I'm afraid that is not possible."
    Me: "Would it be possible to get it with a blank hard drive then?"
    Dell: "No, I'm sorry, we have a deal with Microsoft. You have the choice between Windows XP home or Pro, that's basically it. You know, you could always reformat the harddrive and install Linux yourself if that is what you want."
    Me: "So you will not sell me a computer unless it has Windows on it?"
    Dell: "I'm afraid so."

    I said thanks but no thanks and hung up. Even if Dell gets Windows at a huge discount, I don't want to pay for software I'm not going to use. Nor do I want to add to Microsoft's false sales statistics.

    This is all a very familiar story to all Slashdot regulars I'm sure. I do hope the major PC sellers are starting to come around though.

    --

    Being bitter is drinking poison and hoping someone else will die

    1. Re:They should call Dell in Sweden by fred87 · · Score: 5, Informative

      After getting the laptop, contact them saying you don't agree with the MS EULA, which entitles you to a full refund for the software.

  9. Re:Where the f*** is IBM!?! by Requiem+Aristos · · Score: 5, Informative

    IBM has a goodly chunk of linux info on their site.

    For example, try this:
    Linux for IBM personal systems

  10. it's great to see ! by maharg · · Score: 5, Insightful

    EDD Disk Signature patch accepted into kernel 2.6.2-rc1-mm1
    Dell engineers have submitted a kernel patch which allows Linux to determine which disk the BIOS believes is the system boot disk. Without this patch, Linux must guess which disk BIOS believes is the boot disk, which is pretty easy in a simple system configuration, but impossible in a system with multiple disks attached to multiple controllers.

    Yep. It's great to see people from companies like Intel,IBM, SGI, HP, Dell all contributing.
    I would imagine that these guys *really* want linux to succeed so they can stopping sucking up to redmond.
    [/zealotry]

    --

    $ strings FTP.EXE | grep Copyright
    @(#) Copyright (c) 1983 The Regents of the University of California.
  11. Re:You're looking at it from the wrong perspective by Echnin · · Score: 5, Funny
    Have you tried buying an Apple without an OS?
    Actually, I was in the store yesterday, stopping in the fruit section. I saw some great green apples that were on sale (I like the sour taste), and bought about half a kilo. I came home, took a bite -- no OS! Wow.
    --
    Lalala
  12. This is about Server support, not desktop/laptop by labradort · · Score: 5, Insightful

    As someone who has been working with Dell to evaluate Dell notebooks regarding a possible 4000+ unit purchase, I can tell you that Dell has no official support for Linux, Redhat or otherwise on anything other than Servers.

    Our RFQ specified that Linux support on the laptops they provided was required, and yet they provided a model with the Intel 855GM video chip, which is not released as a driver in recent distros such as Suse 9 and Xandros 2. They are following up with a shipment of an alternate model with a Radeon chipset and this should have no problem working. But if Dell were any different than the other guys with regards to Linux support, we would be seeing recognition of the details in our RFQ saying that hardware support under Linux is required. However on quizzing them on which Linux distro they used to verify it worked with Linux, they would not say anything. Dell=HP=Compaq=Gateway, etc., when it comes to their awareness of Linux and hardware support.
    All of the blah blah blah you read about their support for Linux is only on the server line.

    Someone at one of these companies has to get off their ass, call up their hardware vendors and DEMAND that all components provided come with Windows AND Linux driver support. If it doesn't, REJECT the component and switch to another hardware vendor. That is the only way the hardware vendors are going to get the message. It isn't a hard concept. It isn't impossible, it just takes a shift in priorities for the hardware vendor which they will be very happy to do once their bottom line is threatened.

    Personally, I let Intel directly know that they could be out of sales of 4000+ of their Centrino chipset if they don't release supported drivers under Linux for our timeline.