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Energy Company Refutes Windows TCO Claims

apt-get writes "Computerworld Australia has a gem of a case study on Country Energy with comments from an IT manager that shoot down Microsoft's 'objective' Windows TCO claims. My favourite; 'we get to see both sides and Windows is not cheaper at all'. Interestingly, in almost every area of its critical IT infrastructure, open source and commercial software work in peace together. The IT manager even says not having MS Office on Linux is a hindrance to its desktop take up."

78 of 556 comments (clear)

  1. Good article. by grub · · Score: 5, Insightful


    I would hope that reading such as this is sought out by IT managers looking at a migration to any other platform. Real world results are what count. Trusting studies paid for by $COMPANY is just plain ignorant.

    --
    Trolling is a art,
  2. Don't get too excited by gowen · · Score: 5, Insightful
    This is just one case study. One could certainly find one case study to "refute" this refutation.

    To repeat a popular statistician's aphorism:
    The plural of "anecdote" is not "data"
    This has been a public service announcement.
    --
    Athletic Scholarships to universities make as much sense as academic scholarships to sports teams.
    1. Re:Don't get too excited by Anonymous Coward · · Score: 5, Insightful

      Not really. It has nothing to do with statistics, it's logic.

      A single counter example is enough to refute a general statement.

      If somebody says that Open source software is more expensive than commercial software, having a case with says otherwise invalidates the statement. The case itself proves nothing either way, but it does disprove the general statement.

      So to refute the case is useless because the case proves nothing.

    2. Re:Don't get too excited by gowen · · Score: 2, Insightful
      A single counter example is enough to refute a general statement.
      But no-one made a sufficiently general statement. No one said "always has lower TCO". The Microsoft studies are specific, and are neveer dumb enough to make the kind of sweeping generalisations that single counter-examples can refute. In fact, they often just just give anecdotal examples themselves.
      --
      Athletic Scholarships to universities make as much sense as academic scholarships to sports teams.
  3. comment... by freerecords · · Score: 4, Insightful

    "Also, it is easy to find Oracle admins for support."

    And it isn't easy to find Windoze admins?

    --
    tim
    1. Re:comment... by jusdisgi · · Score: 2, Insightful

      And it isn't easy to find Windoze admins?

      No, it's plenty easy to find Windows admins....it's just really tough (read: not possible) to get ahold of a Windows database stack with the performance, reliability, and scalability of Oracle on AIX.

      But of course, the important thing here is that Windows wasn't even one of the stated possibilities; it couldn't even really be considered for this. The choices were Linux (on a big Altix box...probably 20+ procs) or AIX (on a 24-proc), either way with Oracle. They mention that the OSS databases aren't there, but it seems to go without saying that Windows doesn't fit in this market segment. What, are you going to use MS SQL Server? Give me a break.

      --
      Given a choice between free speech and free beer, most people will take the beer.
  4. Linux alert by Anonymous Coward · · Score: 4, Insightful

    They probably want to acquire more machines for Windows. Hence they are advertising their liking for open source stuff so that Steve Ballmer will visit them soon and offer to shave off 90% of the price + free training.

  5. Sometimes the truth is astonishingly obvious by heironymouscoward · · Score: 4, Insightful

    Product L is free, widely available from a variety of sources who compete purely on technical quality, and designed principally by its own users to be portable, reliable, and as efficient as possible.

    Product W (its primary competitor) is sold at quite a high price, by a single vendor who relies on marketing, market position, and features to sell the product. The product's users have little to say about the evolution of the product and nothing at all to say about its internal design.

    The vendor of product W releases studies which it pays for proving that W is cheaper to own than L. Later, a large field trial proves that product L is, actually cheaper than product W. ... duh.

    Who is kidding who here? There is a very good reason that small businesses with any technical savvy at all jump onto the Linux/OSS bandwagon as soon as they possibly can. It saves money.

    Small note to evangelists: convert people to OpenOffice.org on Windows first.

    --
    Ceci n'est pas une signature
    1. Re:Sometimes the truth is astonishingly obvious by MisanthropicProggram · · Score: 2, Insightful
      "convert people to OpenOffice.org on Windows first"
      This has been a concern of mine. Whenever I have to send a doc via email, it's ALWAYS assumed to be in some MS Office format. I would switch to OpenOffice, but I'm afraid that when MS comes out with a new version, it will break any compatibility that OpenOffice has and any doc I send will look like shit - if I'm lucky - or not be able to be viewed at all.

      MS Office is the defacto office suite is the US and if you don't comply, you're SOL.

      --

      There is no spoon or sig.

    2. Re:Sometimes the truth is astonishingly obvious by DarkSarin · · Score: 2, Insightful

      You know, I used to think that you were correct (at least that line of thinking), but there is a little snag to the logic--MS is unlikely to break backwards compatibility with its own office suite. That said, many people may need to upgrade to see documents produced by the newer, but the newer will always be able to read the older.

      Otherwise they lose some of the "vendor lockin" that makes them so powerful...

      just a thought

      --
      "We don't know what we are doing, but we are doing it very carefully,..." Wherry, R.J. Personnel Psychology (1995)
    3. Re:Sometimes the truth is astonishingly obvious by kinnell · · Score: 3, Insightful

      Initial cost is insignificant compared to administration, support, training, etc. Many companies have a significant investment in windows infrastructure with custom software, experienced administrators, etc for whom switching to OSS would take years to pay off, if it did at all. In short, while the windows TCO claims are laughable, it's not obvious at all that linux saves money.

      --
      If I seem short sighted, it is because I stand on the shoulders of midgets
    4. Re:Sometimes the truth is astonishingly obvious by mpe · · Score: 2, Insightful

      This has been a concern of mine. Whenever I have to send a doc via email, it's ALWAYS assumed to be in some MS Office format.

      In a great many cases the sensible format is PDF, which even Windows can handle.
      Unless you explicitally want the document alterable at the other end and you know exactly what you are doing any word processing format is a bad choice.

  6. Experience tells... by RGautier · · Score: 5, Insightful
    Total Cost of Ownership is a marketing buzzword that is supposed to mean 'measurement of how much it costs to maintain'. There are so many variables involved in that definition:
    • Experience of personnel
    • Age of the system and its knowledge base
    • Number of inherent maintenance problems
    • Cost of expertise
    • Severity of maintenance issues
    • Perceived impact of issues
    and so on, and so on...

    Too often, the people making decisions based on marketing numbers like TCO fail to realize just how many issues are involved in these measurements. The buzzword TCO becomes another name for just one of the measurable items (e.g. Number of inherent problems).

    What's needed are top-level executives that weren't churned out by a college and hired because of thier good-old boy connections. CIOs, CTOs and other executives in power need to be from one school, the school of hard knocks, so that they can make INFORMED decisions instead of blindly relying on the marketing fodder that are handed.

    1. Re:Experience tells... by Anonymous Coward · · Score: 2, Insightful
      I can tell you about a bunch of 'wonderful' products that people have bought over the years, and not gotten fired over. Windows certainly has no monopoly on bad software that gets used because someone soaked their Enterprise budget into it without looking ahead.

      To be perfectly honest, I was all for converting from Banyan and Novell networks to the single vendor solution that Microsoft offered us, because the alternatives at the time sucked, and budgetary contraints meant we couldn't hire all the *ix gurus we really would need. I don't regret that move for a moment. At the same time, I'm not afraid to mix environments and I use Linux where it's appropriate and will save me money in the short or long run.

      Last point: Remember that just because we don't fire people in the real world for making bad decisions doesn't mean that we don't deride them behind their backs or completely lose respect for them. Bad decisions cause lots of pain in the business arena, but it also provides plenty of jobs for people like you and me.

  7. TCO... by ValourX · · Score: 4, Insightful

    After reading several TCO reports and even writing one myself, I've come to the conclusion that TCO is not something that one can make a sweeping generalization about.

    Cost is one thing and convenience and time are another thing. Windows costs more than GNU/Linux is most cases, but no doubt someone somewhere can twist the numbers to make it look otherwise. Windows is less secure than GNU/Linux, but again -- someone, somewhere will come up with bullshit numbers or statistics or outright lies (Steve Ballmer!) to "prove" differently.

    Companies (and home users) should choose to leave Windows because of its licensing, first and foremost. The MS EULA basically says, "we own you" and people should take issue with that. If we all followed every license to the letter of the law, very few people would be using proprietary software -- especially Windows.

    Everyone has their own take on TCO and TBO (Total Benefit of Ownership) and anyone can make either "side" look like it "wins." Licensing costs and rights are undeniable though; that's one area that is not up for debate. What is the hidden cost of being tied down by fascist licensing? It costs you your freedom and subjects you to software audits. Violation of the EULA is US$200,000 and up to five years in jail...

    -Jem
  8. Re:mS office on Linux by diersing · · Score: 5, Insightful
    And to really get your bang out of office, you'll need to run Exchange, which of course requires Active Directory...... you see a pattern here?

    Having MS Office on Linux isn't the problem, users who believe they HAVE to have MS Office is. That bit of software your business needs, just needs to be rewritten to open standards and if enough clients start to leave SoftwareCompanyX, believe me, they'll write it. Or find the same integreation with Evolution.

    Question - since MSJVM isn't available for distribution (from MS, I know what I can find with google) why hasn't that piece of software been rewritten to work better with Sun VM? You need to demand more from your vendors, or if you're going to drink the MS punch, don't make comments about migrating to Linux. I've migrating companies to linux and all were estatic with the final results. They were quite suprised how easy it was.

  9. They are migrating from UNIX by blorg · · Score: 4, Insightful

    In fairness, they are migrating from UNIX. In such a situation, I'm not surprised that Linux is a better fit for them.

    The truth is, what is better for you will depend on your situation, existing applications, existing in-house skills, etc. I don't believe Microsoft's funded propaganda, but there can be situations in which Windows is an appropriate choice. Look at what you are running and then make a decision. In this case it is obviously Linux.

    1. Re:They are migrating from UNIX by Otter · · Score: 4, Insightful
      With 50 +1 comments up already, I'm glad to see somebody else has bothered to read the article. Admittedly, it's a little incoherent and references to Windows periodically float through it, but on the whole it's about the replacement of a stew of commercial Unixes (Tru64, AIX, Solaris) with Linux.

      One of the "Halloween documents" dealt with this -- the MS marketing people were struggling to keep up with the flood of "____ Switching From Windows To Linux!" driven primarily by the inability of Slashdot editors and other Linux media figures to read.

  10. Re:Porting... by Erwos · · Score: 2, Insightful

    So Lotus Notes under WINE is a supported configuration? I kind of doubt it.

    When businesses want something, they generally don't want a messy hack. They want something that's supported by the vendor. IBM is NOT going to be supporting Notes under WINE.

    -Erwos

    --
    Plausible conjecture should not be misrepresented as proof positive.
  11. Re:Porting... by monkeyfinger · · Score: 5, Insightful

    One advantage of OpenOffice is that it runs on windows and linux. If I was an admin planning to switch to linux then I would install openoffice and get people used to it before the switch took place.

  12. Re:Porting... by Anonymous Coward · · Score: 2, Insightful

    Microsoft Office on Linux would destroy Windows. Office is by far the best productivity suite available and the most widely accepted. I know that now that our GL software has a web-based option there would be nothing holding us back from switching to Linux.

    And before anybody disputes my claims about Office. I can tell you from the users perspective it is the best. I know hundreds of people who would rather using pen and paper then give up Excel. Word is probably the weakest link (there are a lot of good word processors out there). Powerpoint has equal and barring viruses Outlook is the best PIM.

  13. Best quote by Noryungi · · Score: 4, Insightful

    Best quote from the article (at least for me):

    I wouldn't have a job if there was two minutes of downtime and I wouldn't trust Windows for that.

    There you have it, in a nutshell... :-)

    --
    The right to offend is far more important than the right not to be offended. (Rowan Atkinson)
  14. Alright so I am an idiot but where is the case stu by SmallFurryCreature · · Score: 5, Insightful
    Alright so I am an idiot but where is the case study? All I see is a very short interview with a man in charge of the IT department where they already have a large amount of unix knowledge choosing to go with the new kid in the unix camp rather then going with windows.

    This is in fact what MS is saying. That if your company does not have significant unix skills but instead is windows based then switching to linux will be more expensive. Sure they mess around with it but that claim is pretty valid. It is always more expensive in the short term, and tco is short term roi would be long term, to switch.

    So yes he does say the lack of MS Office is keeping the linux desktop down. True or not this is hardly likely to ever change. Hell MS is even backing down on MS office of the apple.

    Nice headline, pity it doesn't seem related to the story.

    To those impatient to see when Linux will overthrow MS windows look back at history and ask how long it took MS to go from nobody to somebody. There was a time when owning a DOS machine was alternative and weird when everybody had an amiga on wich everything just worked. With PICTURES!!!!!

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

  15. Re:well, duh by pyropaul · · Score: 2, Insightful
    Shouldn't feed the trolls but ... when you make a statement like "... the Linux kernel itself lacks any support for any type of journaled filesystem, memory protection, ..." it's rather obvious you're just a Microsoft shill. No journaled filesystem indeed. From "man fs":
    ext3 is a journaling version of the ext2 filesystem.
    etc.
  16. Re:Linux much cheaper! by Lumpy · · Score: 4, Insightful

    Movie production tools

    Really? I cant find ANYTHING for linux... even something I could buy that can do movie production..

    kino and the other early alpha video editing software and tools cant even touch a 10 year old version of Premiere (Premiere version 4.x) I have tried Cinderella (sucks, cant use DV2 files and crashes alot!) I bought Main Actor... it also can't edit DV2 files or anything standard for movie production that is for anything but low quality web release and it also crashes like a madman..

    Finally there is absolutely nothing available for linux that can do anything that After Effects can do. and there is nothing available for DVD creation that is even useable.. DVDlab is desperately needed to be ported to linux...

    I desperately want to be able to do my video editing on linux, it can not be done right now. I tried, wasted 6 months trying my hardest. Main Actor has been all but abandoned on the linux side, Cinderella is not interested in performance/stability but is on a "ooooh Shiney! New features!" kick for the past 2 years and is still only early alpha quality.

    I would be 100% microsoft free if I could do my video editing and full DVD creation under linux..

    but it can not be done right now.

    --
    Do not look at laser with remaining good eye.
  17. Re:Porting... by Sique · · Score: 2, Insightful

    In fact Excel is the only part of MS Office that is really good :) And Visio has an unrivalled number of stencils for it, so all line drawing monkeys (like me) are using it.

    For all other parts of MS Office (Word, Access, PowerPoint) I prefer other solutions. And I especially hate MS's spellchecking. Because I am fighting with it until I have it switched off. It is good for nothing to me. But maybe that's because the words I am making spelling errors in aren't in MS's dictionaries anyway. And the nagging feature of correcting words starting with two uppercase letters always gets into the way while writing program or other technical documentation. Basicly everytime I try to adapt spellchecking to my needs I end up with having all features switched off.

    When it comes to Outlook and Exchange I barely use anything outside blank text via SMTP. So Outlook is a piece of bloat to me, and Exchange features are just there to be set wrong and creating havoc. :)

    --
    .sig: Sique *sigh*
  18. Get OpenOffice.org instead by Anonymous Coward · · Score: 1, Insightful

    Who needs Microsoft Office anymore? OpenOffice is a OpenSource, Free Office suite that is compatible with Micosoft files and it Runs on Linux as well as Windows. Not only that it is completley free.

    If you wanted to swtich to Linux but you were afraid you couldnt open your documents you shouldnt Get OpenOffice today!

    Download OpenOffice 1.1
    Download page

  19. TCO of recent Microsoft Updates by servicepack158 · · Score: 4, Insightful

    How much is it costing when M$ releases a patch for IE (last week) and it erases all of your IE passwords? Imagine the call centers and helpdesks getting slammed for password resets because people don't know what their account info is.

    1. Re:TCO of recent Microsoft Updates by poot_rootbeer · · Score: 2, Insightful

      How much is it costing when M$ releases a patch for IE (last week) and it erases all of your IE passwords?

      It is a user's responsibility to remember their passwords, not the browser's. If this presents a problem for your organization, I would suggest that your computer users need more training on good security practice.

  20. Re:Governments can always have second thougts.... by Jaywalk · · Score: 4, Insightful
    What if George W. ask Mr. Howard nicely to implement US software in all government applications?
    You mean suck up to Microsoft while angering IBM? Ain't gonna happen. While politicians try to curry favor with special interests, they have to do it without angering other special interests. The last thing George and Company need in an election year is another story that paints him as pandering to a particular company. And a move like that would guarantee that Microsoft's enemies would see that the story got a lot of press time.
    --
    ===== Murphy's Law is recursive. =====
  21. Re:Porting... by ciggieposeur · · Score: 5, Insightful

    I wonder how long it will be until Lotus Notes is ported to Linux? Although OpenOffice is improving all the time, would this company rather have MS Office on Linux (shudder) or a vastly comparitive open source product?

    Never.

    Lotus has announced repeatedly that they are never going to port Notes 5+ to the linux/unix desktop. And now that WINE is capable of running Notes 5 they have even less incentive.

    In 1999 IBM Server Group was literally only two days away from receiving the source code to the Notes 4.6 client and they were going to port it to linux for internal use. The Lotus higher-level managers cancelled the deal. (Even though the 4.5 client for AIX had been ported to linux, then re-ported again to AIX with better stability and performance.) With the 5.0 release they dropped support for AIX and OS/2.

    Inside IBM, Lotus still behaves like a separate company and basically never give out their code to other IBM groups. I don't know who precisely is sleeping with who, but clearly there's some bad mojo at work here.

    To reiterate: we will NEVER see a native Notes client for linux. Support the Evolution folks instead. Their client is very similar, and if it ever supports the Domino server natively that will be our Notes client.

  22. Re:honestly, I don't get it by Ernest+P+Worrell · · Score: 2, Insightful

    Just because you haven't come across the inferiority of [Star|Open]Office, doesn't mean it isn't there. Sure, it works fine for the average home user, just as MS Works would work fine.

    But, just try doing enterprise strength solutions such as Sharepoint-style document management, smart documents, and so on -- it just can't be done as quickly and easily as with MS Products. Err, I mean, M$ Products.

  23. Re:Porting... by jimlintott · · Score: 4, Insightful

    I think you have perfectly described what I consider to be MS Office's greatest weakness. To most Office users it is single app. It is a spreadsheet or a word processor or a presentation creator, it is seldom all things to the user. That Microsoft has managed to bundle all these apps together and sell them all to every user is the greatest marketing achievement ever. Yes, I do know that Office is capable of a high level of integration, the fact is that few users go there. Most Office users would be fine with just the single app they focus on.

    Disclaimer - I have loathed word processors for twenty years now. MS Word is at the top of that list. So I am certainly biased. To be fair, I don't like Open Office either.

  24. Re:honestly, I don't get it by DukeyToo · · Score: 2, Insightful

    I have no idea what other office products can do, but I know of clients that have used the Word Basic macro language to great effect. Can you do this with other office products? Is there another word processor product that exposes a complete object based API to the user, so that even a non programmer can write very impressive macros?

    Also, I have tried other products over the years, but have always found the competition to be slow and buggy. The last impressive competition I saw was WordPerfect, back on Windows 3.1.

    If I look again now, will I continue to be disappointed? I think I will be.

    That said, I think that MS Word competitors will always lose out if they try and compete on the same platform. They need to have a little vision, and create their own market. For example, Word's big downfall is that the document is tied to the formatting. A good competitor would create something which added value to the data by separating the two. (Newer versions of Office support "XML" documents, but I doubt this is what I am talking about).

    --
    Most writers regard truth as their most valuable possession, and therefore are most economical in its use - Mark Twain
  25. Remember: real-world results usually aren't by bucknuggets · · Score: 2, Insightful

    How often do you see case studies in which management says that something they tried really stank? The only time you'll see that is when they intend to litigate - which is rare. Most of the time these "real world results" are produced by ambitious executives that want more publicity within their own company: they never want to take responsibility for a failure. Fortunately for the open source movement, it's gaining popularity - so you'll tend to see more of these in support of it. It'll be almost impossible to find one that opposes it (even though it is sometimes a failure).

  26. The most important post you will ever read. by Chess_the_cat · · Score: 3, Insightful
    I've got an excuse: There's no reason *not* to use Windows. It's called inertia. I've already got an OS. It works. There are millions of apps. Why should I spend my time, and energy to switch? Even 'free' isn't going to make me switch. Think about that. I've already paid for an OS so why should I care that Linux is free?

    Why should I knock myself out with Crossover Office trying to get Photoshop to run on Linux when I can just doubleclick on a shortcut and get it to run now? I can go to Best Buy, pick up a game and just know it will work.

    As for all the supposed problems with Windows, they're non-starters for me. I run a firewall and a pop-up blocker. I install the updates. XP hasn't crashed since I got it 2 years ago. I've never had a problem.

    In short, what's in Linux for someone like me other than headaches?

    I'm not saying I never would switch but this has to be addressed by the Linux community. You need to come up with something that is obviously better and not for reasons that only geeks are interested in. Something so good that I am compelled to switch. I'd even pay money for it. The free thing that Linux nuts love to harp on is not important to the average user.

    I'm only trying to help.

    --
    Support the First Amendment. Read at -1
    1. Re:The most important post you will ever read. by 26199 · · Score: 4, Insightful
      Hmm, you're missing the meaning of 'free'... that's free as in freedom. Linux won't try and hide what it's doing or why, and you're always welcome to change it...



      Linux won't try and screw you over for the next dollar, ever.



      It's good for peace of mind :-)

    2. Re:The most important post you will ever read. by Anonymous Coward · · Score: 2, Insightful
      I've already paid for an OS so why should I care that Linux is free?
      Perhaps because with MS, at some point, you're going to have to pay _again_ to use the same set of features ?
      A lot of company are already in a renting software scheme with MS products : they receive everything MS produce, and pay each year for what they effectively used during the last year.

    3. Re:The most important post you will ever read. by Anonymous Coward · · Score: 1, Insightful

      Don't switch. Linux community doesn't want you. If the reasons on the wall aren't compelling enough for you, you can stay with your bloody proprietory OS. Linux community is not a company, that goes about asking every dork out there what they want. We aren't obliged to come up with something .... so good that I am compelled to switch
      If you want something, you code it up, or make enough noise and compelling arguments about it that the developers will be interested in doing it.

    4. Re:The most important post you will ever read. by Anonymous Coward · · Score: 1, Insightful

      The "free thing" is definitely of interest to the average user. I've lost count of the number of times people have said to me they don't feel they can justify the cost of a license for MS Office or Photoshop. They're delighted when I show them the Open Source alternatives they don't have to pay for. The only people I know that don't complain about the price of software are those that constantly download warez.

      These days the cost of an OEM license for XP and Office approaches the cost of entry level hardware. If you buy retail or upgrade products it's more expensive than the hardware. This is nuts. The software has become the hardware. I'm just glad there's an alternative in Open Source.

    5. Re:The most important post you will ever read. by Jagasian · · Score: 2, Insightful

      One thing that is far better on Linux is installing, removing, and updating software. With apt-get, a nice GUI frontend, and a good package repository... it is hands down better than on Windows. While apt-get will keep my entire system up to date, Windows, at best, will be able to keep a few core aspects of the OS up to date. Almost everything that you installed after you got your computer with Windows preinstalled will have to be manually maintained.

      For Windows users with little software installed, this isn't a problem, but for those with many apps installed, it quickly becomes difficult to stay up to date on updates and security fixes.

      With Linux, the amount of installed software installed does not effect the ease of maintaining the system. Of course, I assume you have a comprehensive package repository, but this is easily obtained on Debian, for example... or even Fedora.

  27. Yawn.... by Hangtime · · Score: 4, Insightful

    Peters, Country Energy's information systems manager, wanted to leverage the large amount of inhouse Unix skills within the IT department by choosing Linux as the operating system platform for front end applications.

    Of course it's going to be cheaper to run Linux in their environment; they have a large in-house staff that already knows Unix. This is not rocket science and I myself would tell them to go the Linux route. However, if your a Windows-only shop like our little cranny of the world then moving to Linux doesn't make a lot of sense because their is no internal knowledge base. Moral of the story: Use what's best for you because if you don't have the resources then the alternative most times will be more expensive.

  28. Re:mS office on Linux by visgoth · · Score: 5, Insightful

    The "I _NEED_ Office" mentality is quite well hammered into average users. When I used to work at a certain office supply big box store (I was young, and needed the money!), at least four times a week someone would come in and ask for a full out copy of office. They would then freak out at the price and ask things like "why is this so expensive?!". Most of these people honestly didn't need all of office. A basic word processor, spreadsheet and email program were all they'd really need. I'd usually mention openoffice, and scrawl down a url for them to take home. Maybe that's why I didn't last long working in that dive :) MS seems to have done an exceedingly good job at promoting the idea that your pc is useless without having a copy of office running on it.

    --
    My patience is infinite, my time is not.
  29. Touche! :-) by Advocadus+Diaboli · · Score: 2, Insightful
    "Features are more important than stability to many people. Rebooting is annoying"

    No, its not the fact that you have to do a small coffee break for rebooting your machine (a coffee break is always welcome) the real annoying thing is that you lose 4 hours of work because your PC crashed right 10 seconds before you wanted to save your work. Or, thanks to the latest security issues you're unable to use your PC because remote administration is enforcing a virus signature update that needs a reboot. That's especially big fun if you use a PC installed in a meeting room and only booted when you have a meeting... If a meeting of 12 people is postponed because a security patch has to be installed, than this adds 1 hour of worktime to the TCO! And if you need a person that applies those patches as a service that also adds to the TCO.

    "but not being able to do certain things is unacceptable"

    That is exactly why I switched from Windows to Linux. There are things I can't do with Windows as well, sometimes the problem is technical, sometimes its just that I'm not able or willing to pay a fortune for a software I just want to try out.

    "For people who don't use any advanced features, this may be true, but not for many others."

    Pardon me. Receiving a lot of MS-Office documents from people that always say that there is no better things than MS-Office I find out that not even 1% of them is really using one of the advanced feature. They could even go with notepad or Write, but it has to be office...

    "...while its chart-making is so poor, ..."

    So what? The good thing of Linux is that if I'm not satisfied with the features of one component I'm able to use another component as well. So if the chart functions of OO are too poor, why not exporting the data and generating something with GnuPlot?

    "Why would someone who has a perfectly good copy of MS Office want to switch?"

    One reason could be that some things won't work (like very big documents), the other could be that MS-Office files can give away information that you don't want to give away or just simple seurity issues. I wouldn't mind if Outlook and its "childs" would be deleted from every installation, that could make the net much more safe and hopefully less worms would spread around.

    "People paying licensing fees for multiple machines are far more likely to need the features not found in OO.org than individuals."

    I guess exactly the opposite. Big organisations that get the "discount licenses" because they order so much are usually forced to use a "common set of features", so that means that you put company communication to the lowest possible level. An individual that is working just for himself and his pleasure is maybe more able to use features than a company. Here you have to use what everybody understands... so using high level features would result in a higher TCO (we're back at the topic, wow) because you'll always find some idiots in the firm that don't know how to use that. So firms policy to avoid support costs for those idiots can only be to lower the standards.

  30. Re:En garde! by ysachlandil · · Score: 5, Insightful

    >OpenOffice can never get a foothold in academea
    >while its chart-making is so poor, for example.

    Uhm, OpenOffice can never get a foothold in academia because everybody uses LaTeX and GnuPlot

    Which happens to be an open source product, and existed way before Linux.

    --Blerik

  31. Re:Alright so I am an idiot but where is the case by Kircle · · Score: 3, Insightful

    To those impatient to see when Linux will overthrow MS windows look back at history and ask how long it took MS to go from nobody to somebody. There was a time when owning a DOS machine was alternative and weird when everybody had an amiga on wich everything just worked. With PICTURES!!!!!

    MS-DOS was release at around 1981, and 15 years later they had a monopoly with Windows 95. Linux is already about 10 years old. Should we expect great things from Linux in 5 years? I believe that is a reasonable expectation.

    --

    -- Kircle

  32. Microsoft as carreer consideration by Anonymous Coward · · Score: 2, Insightful

    Microsoft as carreer consideration is an important factor.
    Managers try to reduce teir personal risk to go with "mainstream vendor". Nobody gets fired becouse of Windows. You can get fired very quick if something goes wrong with the product of a lesser known vendor, becouse "how come you didn't choose Microsoft?
    Senior managers who will fire the IT manager love Microsoft - as a corporation. They would love to be a Microsoft. If they have to reboot several times a day, well... they don't know anything else, so they assume that that's how computers work.

  33. Just playing the other side for a moment... by gosand · · Score: 3, Insightful

    Companies (and home users) should choose to leave Windows because of its licensing, first and foremost. The MS EULA basically says, "we own you" and people should take issue with that. If we all followed every license to the letter of the law, very few people would be using proprietary software -- especially Windows. ... ...What is the hidden cost of being tied down by fascist licensing? It costs you your freedom and subjects you to software audits. Violation of the EULA is US$200,000 and up to five years in jail...

    OK, I feel this way too sometimes. But I have to look at it realistically too. Businesses - yeah, they have to consider TCO and licensing terms. Home users? No consideration whatsoever. I understand that *technically* Microsoft could audit everyone for license compliance, but it is not feasable that they would do so. Licensing of Windows sucks, if you care about it at all. Ask any home user of Windows what their major beef with it is, and I'll bet nobody says anything about Freedom. Hell, most people don't even like computers, let alone have a philosophy regarding them. That is why Microsoft has such a huge marketshare - they cater to the lowest common denominator. Not that the LCD is bad, just that the majority of people aren't tech-heads. People don't get it, nor do they WANT to get it. They don't care. Virus hits, they can't do email for a few days, they get over it. As Homer would shrug and say "Hmm, whadaya gonna do?"

    If there is any kind of "Linux Revolution" it won't start in the U.S. All of a sudden, U.S. companies will look around and realize that the rest of the world has embraced this "new" technology and we'll have to play catch-up. Fine by me, maybe then I can get a job doing something I like - but I feel sorry for all the MCSEs. ..... Nah. :-)

    --

    My beliefs do not require that you agree with them.

  34. What they're waiting for by andih8u · · Score: 2, Insightful

    Reading through several newsgroups postings now and then, some newbie will post a question asking about which linux distro would be easiest to use and where would be the best place to go learn about it. And the answer typically is "stick with windows, you're too stupid to ever run linux" and "just do a google search for it dumbass," and assorted other flames. With someone's first introduction to the linux userbase being that, its a small wonder they won't use it. As Bruce Perens said, every linux user is an ambassador for linux. Some people are very nice and helpful about it, but you still have a large percentage of the users who are elitist and can't be bothered to help a newbie out (or they're just the most vocal.)

    --


    slashdot, news for crazed liberal socialist zealots
  35. Re:Porting... by Call+Me+Black+Cloud · · Score: 5, Insightful

    I've used both OO and Office. I have Office at my day job and on my wife's home computer and OO on my home computer. OO is much slower. The interface isn't as nice, i.e. it's not as easy to get things done. The startup time is abysmal (P4 1.5GHz, 512MB RAM)...open a spreadsheet, go get a cup of coffee while it opens (ok, it's not that bad but it feels like it). My demands on an office suite are not great - I use a spreadsheet for time tracking mostly (sometimes I'll work with data) and I use the word processor for letters, invoices, fax cover sheets, the occasional mailing label.

    The large company I work for during the day has a deal with Microsoft where I can get the full version of the latest Office for $20. I'm going to be ordering that and dumping OO, because even for my modest needs I find OO cumbersome and annoying.

    While one advantage of OO is it runs on multiple platforms, the big downside is it is a hinderance to productivity. Labor is expensive - the cost of Office for the office is less than the time spent wrestling with an immature product.

  36. Re:honestly, I don't get it by IANAAC · · Score: 2, Insightful
    But, just try doing enterprise strength solutions such as Sharepoint-style document management, smart documents, and so on -- it just can't be done as quickly and easily as with MS Products. Err, I mean, M$ Products.

    But the fact of the matter is that it can be done with non-MS products (easier, I might add). Whether you think Microsoft's solutions are easier and quicker are, well, subjective, just as much as any other option.

  37. Re:Does TCO include the cost of virus attack ?? by p2sam · · Score: 2, Insightful

    The propagation technique used by the latest so-called "virii" is primarily social engineering. Linux is not inheriently any safer than Windows in this regard.

    So long as users see nothing wrong with executing arbitrary code attached with email from strangers, we'll never be safe.

  38. Re:Porting... by Anonymous Coward · · Score: 3, Insightful

    >The interface isn't as nice, i.e. it's not as easy to get things done.
    depends on what you use it for....depends on who you ask..etc...

    >The startup time is abysmal
    try loading it into memory right after boot....and leave it there mister 512mb RAM.

    >I use a spreadsheet for time tracking mostly
    there are other programs besides OO, you know?

    >The large company I work for during the day has a deal with Microsoft where I can get the full version of the latest Office for $20.
    Sounds great...not many other people have such a great deal, and many people are trying to get away from being locked-in to MS products. Oh yeah, and MS doesnt like to play with all the other boys and girls, rather they try to break them. Take, say, Corel WordPerfect. It took many hours trying to diagnose problems with it only to find out that Office INTENTIONALLY tried to crash it. So if OO doesnt seem great on a Win machine, perhaps you should compare it to that running on linux...just to calibrate how correct a feel you are getting in terms of speed, memory, and stability.

    > the big downside is it is a hinderance to productivity.
    depends on what you use it for....depends on who uses it...depends on who you ask..etc...

  39. Re:TCO analisys worldwide by archeopterix · · Score: 4, Insightful
    I live in Chile and i must say Chilean IT managers are very intrested in this kind of resources. At least 6 big Chilean firms are considering moving existing management, database and mail(the pain of spam beaking throug) to Linux as a safer, cheaper and more reliable alternative. But in general people are affraid since there always will be a Microsofr counterreport saying otherwise. As long as Linux doesnt gain reputation within the corporate world, it'll still be a small idealistic comunity. So TCO i think is the best way to change things theese days.
    I've skimmed the Microsoft TCO reports and they boil down to "Linux is more expensive, because it takes more qualified-man-hours to maintain". I think that in countries with lower labor cost this doesn't hold.
  40. Re:Porting... by Pyrrus · · Score: 2, Insightful
    Just think of the backwork written in past MSoffice.

    Just think of the fact that OO can read .doc files.

  41. Re:mS office on Linux by ckaminski · · Score: 5, Insightful

    Throwing good money after bad isn't always the smartest option. If you're vendor is truly responsive to your needs, by all means, stick it out. If they're not however, don't be afraid to make the threat of dumping them. Because they're obviously not looking out for you, their customer.

    I do understand what you're going through. I'm having similar problems as well with a particular vendor who seems to think MS SQL Server, IE 6 and Windows 2000 are all that exist in the world.

  42. Re:Porting... by 24-bit+Voxel · · Score: 5, Insightful
    There must be some sort of conflict between some drivers or processes in your machine. OO does indeed open slow for today's speed capabilities, but it's still under 4 seconds.

    It's a poor craftsman that blames his tools. When I show up for work if the boss says I am working in Maya this week, I work in maya. If it's Studio Max that next week, I work in Max. (Hell, I had to work in TrueSpace once, not so bad once you learn it.) Yeah, they all have their strengths and weaknesses, but the important thing is that I am still able to get the job done, regardless of the renderer/3d engine. If I am able to handle working in different 3d platforms, why is it that 'normal' office users can't do the stupid TPS report in whatever is placed in front of them. It really pisses me off. I have to take college level physics and learn some fundamental AI as an artist, but some business guy can't even learn OO? It's truly a shame.

    I am glad I am not the boss of someone who can't handle a different software package. I would be forced to fire them because they are clearly not able to 'grow' on the job. It's my opinion that the first priority is that the job gets done, how it gets done falls in second.

    With all due respect, how hard could it be to do "word processor for letters, invoices, fax cover sheets, the occasional mailing label"? It's not rocket science, and doesn't require a huge amount of macros to do. If you can't work in multiple/different softwares, I am sure there is a new-comer college grad who would love your job for less that CAN do it, and will get a kick out of using something that is not the norm.

    Signed, 24-bit Voxel

  43. IT staff per computer by Anonymous Coward · · Score: 1, Insightful

    Anyone else think they had a lot of IT people per computer?

    2400 screens, 140 IT staff, or roughly 17-18 computers per IT admin. Am I missing something? Isn't this rather high? At the University I worked at the goal would be 1 IT person per 100 computers, but most of the time you would have 1/200 or 1/300 machines.

  44. Re:Porting... by dudeman2 · · Score: 5, Insightful

    The IBM guy has most likely NEVER seen the Lotus Notes codebase. I have. There are definitely challenges in working with a codebase that's probably three or four times the size of Mozilla (and this was in 1997!), and besides that was evolved from original code written for Windows 2.1 and OS/2 1.3. Nevertheless the codebase was very well designed with an abstraction layer for porting the GUI and many features that were WAY ahead of their time (i.e. complete support for cross platform i18n years before UNICODE) The code was indeed ported to Macintosh, Solaris, HP/UX. (they did not port Notes 5+).

    Porting to UNIX or LINUX today is technically feasible. Working with WineLib I am sure they could get a port up and running in a matter of weeks or months. The problem is one of support. Once a port is built, IBM has to QA it. Package it. Sell it. Support it for years. The costs are enormous. Measure that against the projected user base and it just wasn't cost effective. They'd rather spend the money on a web client.

    Given that IBM is pushing for Linux desktops internally, the prospect of a Notes client port is more likely. On the other hand, IBM is now pushing new Java based groupware technologies that will naturally run on Linux. Who knows how it'll turn out.

    Anyway Notes 5 runs splendidly under Wine and I think support for Notes 6 is on Codeweavers' todo list.

  45. MS Office wont be repalces in my company/home! by Monkey+Overlord · · Score: 2, Insightful

    If all you use MS Office for is to type up a simple document/spreadsheet and then print/e-mail it ... then you can easily use any word processor/spreadsheet applications with a minimum of features. Hell, a glorified Notepad.exe with a spellchecker is more then enough for a lot of people.
    Did you know that a lot of people bought MS Word (in the old days) because WordPad didn't have a spellchecker! Sad, but true.
    Anyways, MS Office is an important obstacle to switching to Linix for a lot of companies. I don't see the company, I work for, switching anytime soon.
    We use a groupware/e-mail/fax client at work (Message Manager 2000) that integrates closely with MS Office. While MM2000 is the most unintuitive, fugly PoS software package I have ever used ... but it works and no alternative on Linux and only much more expesive alternatives on Windows are available.
    We also use a few applications that are written around MS Access. They may suck, but they work and since most of them are targeted towards a nieche it will be hard to replace/find alteratives for any of them.
    I don't see myself switching either. On a regular basis I have to edit large contracts that go through several negotiation stages and a lot of the changes just can not be seen by reading the damn thing (50+ pages of 7pt print) ... this is where MS Word's tracking of changes (doc CVS basically) is superb.

  46. Re:En garde! by pjt33 · · Score: 3, Insightful

    There are branches of academia other than CompSci, Maths and Physics.

  47. Refutation? by jayp00001 · · Score: 2, Insightful
    In order for this to be a refutation of the TCO of opensource vs Windows, wouldn't there have to be some sort of cost savings mentioned in the article? The only numbers I find ain the article says
    ""I'm happy to pay for Linux support by moving to Red Hat Advanced Server which is about $1500," he said. "Choosing Linux is not about acquisition costs and I'd be prepared to pay $10,000 per server for it. I wouldn't have a job if there was two minutes of downtime and I wouldn't trust Windows for that."
    Which says that costs weren't his concern. (windows is stability concerns are just flamebait and another topic)
  48. Re:mS office on Linux by fzammett · · Score: 5, Insightful

    I'm asking this as a legitimate question, not trying to troll...

    Does OpenOffice, or any other office suite for that matter, have something as powerful and easy to use as VB For Applications?

    Because I can tell you that's the primary thing that would keep my company (and the vast majority of the companies we deal with) from moving away from Office. I'd also be willing to bet we're not unusual in that regard.

    Not so much because we already have tons of complex macros written that we wouldn't want to convert, but simply because it IS so powerful and relatively simple. We do some truly sick shit with VBA.

    Note also that I'm NOT talking about simple macros to recalculate cell values and such. I'm talking about the ability to pop open a form on top of a spreadsheet with a bunch of buttons on it, each that execute hundreds or even thousands lines of complex code, some of which upload and download files via FTP, some of which make use of other Office apps via automation to do various things, and then export out the resultant data as a Viso document with an Excel spreadsheet embedded and links to a presentation that was generated and uploaded to a web site at the same time. Yes, we have some that do most of that, and some that do more. Let's not get into the debate about whether that was the right way to do things, because it's a much larger discussion, and the bottom line is that if the people in charge say do it using those tools, you either do so or look for another job, so it is what it is, and that's that.

    If another office suite could match that capability, I doubt we'd have much incentive to stay with Office, but it truly would have to match or exceed that capability, and to the best of my knowledge, no other suite can do that.

    Am I mistaken?

    --
    If a pion (n-) collides with a proton in the woods & noone is there to hear it, does lamdba decay into the source pa
  49. Re:honestly, I don't get it by Tin+Foil+Hat · · Score: 2, Insightful

    Obviously not, but some of them can do similar stuff, if not as well. OOo Writer, for instance, can use (non-VB) macros to do many things. I use them to write scripts that convert word and excel docs to HTML on the fly. I get approximately the same conversion quality you find over at google.

    --
    No matter how many of my rights are taken away, somehow I still don't feel safe. -Frigid Monkey
  50. Re:Porting... by Mr.+Shiny+And+New · · Score: 2, Insightful

    It's not that people can't handle a different software package. They can, if they have to. But any time spent learning that new tool, or re-writing macros, or working around limitations in that tool is time that could be spent doing real work. All of that has to be factored into the cost of switching. In my job, I am required to work in Java or C++, depending on what project I'm working on. I don't get to whine, I just do what I have to. Each has its strengths and weaknesses, but I am forced to use one or the other depending on the task. But for my office correspondence? It's MS Word. It's there, I use it, I get stuff done. (Though I prefer Word Perfect, myself). Any time not spent messing around with my word processor is time I can spend coding. If my company were to switch to another word processor, they'd have to take into account all the time I, and my other coworkers, would spend messing around with the new program instead of coding. That's the cost of switching.

  51. Re:Porting... by ScuzzMonkey · · Score: 2, Insightful

    It's a poor craftsman that blames his tools.

    WTH? You think there is no such thing as poorly written, unresponsive software? I'd say it's a poor craftsman that can't pick his tools... but most of us don't really get the option to choose the right tool for the job in most of our positions.

    The idea that all software simply has strengths and weaknesses is overly accepting... certainly, it may have strengths or weaknesses compared to another package, but it may just also be a steaming pile of crap, unless you consider the ability to consume disk space a 'strength'.

    --
    No relation to Happy Monkey
  52. Re:mS office on Linux by visgoth · · Score: 4, Insightful
    "Does OpenOffice, or any other office suite for that matter, have something as powerful and easy to use as VB For Applications?"

    I'm not sure, I mainly use the word processor and spreadsheet, and only in their most basic ways. A good place to start checking out what OpenOffice can do would be here Also, remember that it is a free download. You could grab a copy, and poke around to see if it does what you want, all without having to resort to warez.

    --
    My patience is infinite, my time is not.
  53. Re:mS office on Linux by Anonymous Coward · · Score: 1, Insightful

    Having MS Office on Linux isn't the problem, users who believe they HAVE to have MS Office is

    How do I perform Linear Programming analysis in OpenOffice Calc?

    Linear programming is supported in Excel as a standard feature. Businesses use the solver to solve many linear programming problems. Looking through the help of OpenOffice I can't figure out how to do it. Can anyone let me know how it's done?

    It's for reasons like this that people insist on Microsoft Office.
  54. A bit thin I thought by Alan · · Score: 3, Insightful

    I was expecting something with more hard numbers. The MS TCO site is full of pretty graphs and charts showing how MS software is cheaper in the long run than "free" software. This article had none of that.

    What I'd like to see is a linux biased company come out with a similar "get the real truth .com" site which has case studies that show linux is cheaper in the long run than Windows based solutions.

  55. Windows platform strengths are missing by dtjohnson · · Score: 3, Insightful

    The story makes it very clear that there are no real Windows platform strengths while Linux has many that were particularly important to the energy company including better performance and better reliability. Even on the desktop, the only real advantage given for Windows was that it ran MS Office. If Windows is going to survive in the long term, Microsoft will have to develop some compelling technical advantages for Windows. The MS Office support is not going to carry it forever.

  56. Re:Porting... by Call+Me+Black+Cloud · · Score: 2, Insightful

    I am using 1.1. It would be silly of me to complain about an older version.

  57. Re:mS office on Linux by poot_rootbeer · · Score: 2, Insightful

    so download the source and rename the application names.

    I'm betting that 90% of msoffice users will not know the difference.
    ...at least, not until they email an (OO-native format) spreadsheet to someone that has MS Office and get the response "I can't open this!"

  58. Re:mS office on Linux by daem0n1x · · Score: 5, Insightful

    As a junior, I worked in the Oracle IT department, and MS Access was forbidden in any computer in there. I found it really weird, because at the time I thought Access was a pretty useful tool. It still is, at home, I mean.

    Later I understood the reasons for forbidding Access. I worked for many customers who had their backoffices full of really shitty applications built on top of Access, Excel and VBA. I mean, they had their whole business built on that! More than a couple times I had to debug horrible stuff made by the local programmer wannabe, usually a financial or sales guy with no knowledge whatsoever of computer engineering, who learned a little bit of VBA and started coding away, turning his office in an intricate mess of redundant data, scattered files, and very shitty VB code.

    Even worse is when some company has its customer database in Access, and each employee in the sales department has a local copy that they update regularly until nobody can track accurate information about anything anymore. Then every guy starts giving the others his password so they can read his files! Help!

    And when we tell the manager their stuff is completely unsupportable and propose that they buy a suitable application or have a custom one built, the guy starts crying like a baby about the price of it. Sooner or later they will have to make that decision, but only after spending thousands in support, calling us every week to customise a little shit here or solve a little bug there. Not trying to put you down, though. If you work with VBA, and it works, my congratulations. You must be a pro.

  59. Re:MS Office is on Linux already by Just+Some+Guy · · Score: 2, Insightful
    That very much depends on the definition of "run it only on Windows". Are Wine's Windows-alike libraries sufficient to say it "runs on Windows"? What if the user takes DLLs from a legitimately licenced Windows installation and uses those instead of the Wine-native versions - is that "running on Windows"? How much of the running code has to originate from Microsoft before that restriction was met?

    Personally, I'd be perfectly happy to buy a copy of Windows if Wine could use the files in it to make applications work properly (I have to run Quickbooks Pro 2002 and it doesn't currently run on Wine).

    --
    Dewey, what part of this looks like authorities should be involved?
  60. *NIX is ready now! by Brandybuck · · Score: 1, Insightful

    Linux and BSD are ready now for the corporate enterprise. Not in ten years, not in ten months, but today!

    We have open source group ware, open source office productivity tools, open source infrastructure, and open source just about everything else you want. And professional level support for everything above.

    Is there any compelling reason to use ISS instead of Apache? Any compelling reason to use Exchange instead of *mail? Does OpenLDAP somehow not meet your needs? The GUI doesn't count, because you're an enterprise, and you have intelligent professional IT administrators. If they bitch about the lack of GUI, replace them with competent personnel.

    Is there any compelling reason to stick with Microsoft Office? How many of your users really need the functionality to embed executable applications in their documents? How many times have you ever run across a real-world document that OO.org won't open? There's no reason to put Word on every desktop just because two people in marketing have a "genuine" need for it.

    I've played around a bit with KDE's new Kontact. Why someone would want to use Outlook instead of Kontact is beyond me. Ditto for Evolution. These are applications that work with widely used standards. Eliminate the proprietary Microsoft Exchange standards and you eliminate the need for Outlook. The KDE and GNOME desktops are certainly ready to replace Windows in the enterprise. Maybe they're not quite ready for your grandma, but they're more than ready for the corporate desktop.

    And software installation? Anyone wh's had to manage the software on half a dozen or more desktops will realize that package managers are clearly superior to the Windows way.

    So start migrating!

    --
    Don't blame me, I didn't vote for either of them!
  61. Re:Does TCO include the cost of virus attack ?? by IamTheRealMike · · Score: 2, Insightful
    Secondly, if I get an ELF executable in an email, I have to save it to disk, open a terminal, chmod +x it and then type in its name.

    Nah. It's easy. Just stick it into a .tar file, call it "runme", mark it +x (tar preserves permissions). All modern desktops include a visual archive viewer like File Roller or ark, which allow you to open/run files direct from it. I don't know if you can run an ELF binary direct from file-roller, but I expect it's not too hard. Certainly most users, once tricked into wanting to run the file, could do it, especially as Linux desktops get more straightforward.

    This prevents certain users from writing their own programs and scripts, but hopefully one would feel comfortable granting an exception for these more advanced users and giving them some space for programming.

    noexec provides no security at all, any script or ELF binary can be run by using the appropriate interpreter. For most ELF binaries the interpreter is /lib/ld-linux.so.2, and it takes as an argument the binary to run.

  62. Re:TCO analisys worldwide by F34nor · · Score: 4, Insightful

    I am sure it takes more qualified man hours to run and support linux but I look at it this way, pay rent to M$ or put equity into a mortgage with Linux. They cost about the same, but when you're done you have the ability to knock out a few walls and paint the place any color you like.

  63. Re:Porting... by 24-bit+Voxel · · Score: 2, Insightful
    That is not my job. That is the job of a secretary.

    You only have to train upper management where the templates are. A monkey could do it. I have never heard to a macro using CEO. I don't see how that is relevant. (And you can bet his secretary DOES have the templates.)